- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
That is the most absurd thing I have ever heard and I will never purchase anything from them again..
I purchased a 55 inch lcd television 2 months later it broke.They tell me they need to order a part and tell me the part is on backorder and I have to wait 2 months??!!! That is the most absurd thing I have ever heard and I will never purchase anything from them again.. I am warning any consumer they are horrible! And they are not very customer friendly at...
Read full review of PC Richard & Sonmy money away (what a waste of time, money, and water) home depot here we come!!!
I bought Whirlpool HE washer.clothes not clean. not saving much $$ because i have to wash my clothes several times. Let them know we are not happy and they say call this #. Yeah good idea ! WAIT another month for someone to come out. OH i forgot to mention they did not hook up the cold water. *** check hot and cold *** THOUGHT THAT WAS PRETTY BASIC DIDN'T...
Read full review of PC Richard & Son. I will never purchase at p c richard & son or purchase a ge item again!!!
They attempted to deliver on Saturday, June 2nd in which the delivery guy cut the electrical cord when removing from packaging and took back to P C Richard & Son. Next Delivery was on Monday, June 4th in which refrigerator was delivered without any problems. 24 hrs later, there was water on the floor and the ice in freezer was completely gone. Everything...
Read full review of PC Richard & Soni think there is something wrong with my machine, but no one will listen.
i purchased a top loading HE machine with an agitator at the bottom from P C Richard & Son I was told by Ola it was the best of both worlds . A regular machine or a HE machine. i can't use bleach w/the low water . i have diluted it, tried other disinfectants, the machine smells. i am extra rinsing all my stuff. How is that saving water?. i have tried to...
Read full review of PC Richard & Sonthis place is terrible! i'll pay more money for customer service from now on. please boycott this company.
I purchased a 60" Sharp TV just before the superbowl this year and just this past week the tv has been getting dark shadows and progressively getting worse. I contacted Sharp directly and they were friendly and gave me a return authorization number from P C Richard & Son . I was told to contact P C Richard & Son before returning the item. I did and that'...
Read full review of PC Richard & Son and 1 commentp c richard & son in paramus. tv has a crack in the screen two months after purchase.
I purchased a tv in Novemer 2012 from P C Richard & Son in Paramus. Tv has a crack in the screen two months after purchase. I was told if I purchased a $350 warranty it would cover.everything. Supposively I could pour water on the tv snd it would still be covered. Called warranty company they said the cracked screen is my problem and sorry about my luck...
Read full review of PC Richard & SonThis is total crap. Now I am out the $2000 I just. Spent on the tv, and I have a warranty that does me no good.
I purchased a tv in Noverber 2012 from P C Richard & Son in Paramus.Tv has a crack in the screen two months after purchase. I was told if I purchased a $350 warranty it would cover.everything. Supposively I could pour water om the tv snd it would still be covered. Called warranty company they said the cracked screen is my problem and sorry about my luck...
Read full review of PC Richard & Sonthe salesman ari explaind to me if I got the warranty if&anything& were to happen to it, it would be replaced.
Got a tablet back in December.The salesman Ari explaind to me if I got the warranty if"anything" were to happen to it, it would be replaced. Today I was told something different and that I could have my money back for the warranty. They refuse to replace the tablet, the same saleman Ari that sold it to me!!! Is there anyone who complained here ever gotten...
Read full review of PC Richard & Sonthey better return my money and not dance around me and try to force me to take it
I had purchased an LG refrigerator and when the driver noticed the space for the fridge seemed smaller the the refrigerator and didn't even bring it in the house, told me to go to P C Richard & Son and tell them, first they tried to sell me another refrigerator, then called me up and told me they were going to redeliver the 1st one I had ordered, I checked...
Read full review of PC Richard & Soni would never purchase there with p c richard & son in paramus again.
Very poor customer service after the sale. They require full payment up front on purchases. Install was a nightmare with multiple reschedules required and damage to my kitchen cabinet. I now have to stain, cut and install trim to cover the damage. Their installer bad mouths the company. I purchased 2 items: an Electrolux wall oven which remains in my home...
Read full review of PC Richard & Soni will never shop at p c richard & son in paramus again or recommend them to anyone else.
I purchased a microwave from P C Richard & Son in Paramus, Nov 2011 it stopped working July 2012. The manufacturer told me to take the unit back to the store. The store had no more units left the microwave was original $189 so they say, I paid $206. I wanted an even exchange the manager James was very rude I end up paying an extra $38 for a microwave I...
Read full review of PC Richard & Sonwould never recommend this p c richard & son in paramus.
The sales people in P C Richard & Son in Paramus are completely racist. I went there with my son and husband with the intention of buying a char-broil/gas grill and a Nikon Digital camera with a 18-105 mm Zoom lens. No one approach us to ask if we needed assistance, I figured because we are black. As I was looking at the cameras I notice every white or...
Read full review of PC Richard & SonWhere we were informed by corporate that it would take 1-3 days to for them tofile the swap claim,
P C Richard & Son has poor customer service when you are purchasing. The problem lies when there is an actual problem with one of their products. Then the customer service is lacking, to say the least. After spending around $2500 on a refrigerator, 4 months later it was completely dead. P C Richard & Son simply said contact LG, which I understand they...
Read full review of PC Richard & SonI did not get rebate store clerk gave wrong rebate form before dont like people lying to me!.
I did not get rebate store clerk gave wrong rebate form before I but my refrigerator and stove i tool the sale person I dont like rebats they all ways try not to give you your rebate I was toll I would have any prolem guest what is it wroth losing a customer over a rebate let the sale person Ari know the stove and refrigerator were for my fathers apartment...
Read full review of PC Richard & Sona guy in the back ground carrying on loud unprofessionally about getting the bonus off of me,
P C Richard & Son representatives calling for me to renew my sevice plan and the whole time you hear a guy in the back ground carrying on loud unprofessionally about getting the bonus off of me, do they think a customer really wants to hear that or wants to renew a service plan with a company that is treating them as their money and not as a customer!!!...
Read full review of PC Richard & SonSo disapointed and tired of getting the run-around.
We bought an LG refrigerator 14 months ago. November 21, 2012, the refrigerator totally stopped working. A repairman came on Saturday, November 24, 2012 told us that the coils were burned out and the compressor was leaking. The repairman told us that he would order parts and would be back to fix it on Tuesday, November 27, 2012. The parts did not come and I...
Read full review of PC Richard & SonNo call was received. When my product didn't show up, Bad impression all around. Don't shop here
AWFUL!!! I am absolutely furious at the "customer service" I have received. I ordered a $2500 stove and $600 microwave on February 18th. I was supposed to receive my order on February . No call was received. When my product didn't show up, I called and was told it had been pushed back a week, I ended up receiving the microwave on the March (3 weeks later...
Read full review of PC Richard & Sonmanager is rude. was a disaster from the the delivery on. the worst service ever!!!...
I will never grace the doors of that establishment ever again and will advise everyone I know to never do business with them. Bought a Stove and Refrig and both were defective immediately after delivery. The refrig was also dented. the refrig almost burned my house down with the ice machine motor burnt up. The oven door jammed shut and could not get the...
Read full review of PC Richard & Soni have lost work time and missed meetings over. this I will be taking my business elsewhere!!! this.
Bought A Whirlpool Washer Front Load With A Extended Warranty And After 7 Trips To My House They Still Can't Seem To Fix It. The Service Company In Which They Use Don't Have A Clue How To Fix It And They Keep Ordering Parts For It And Then They Dont Install Them They Put Them In Their Truck And Take Them With Them. What A Scam!!! I Called P C Ricard & Son...
Read full review of PC Richard & Soni will do all I can to get this taken all the way to company president.
I purchase the front loaders. i will not purchase nothing again.The represented their product.I'm asking question now about what can i do legally.the machines are mildew and not heating properly .No answer from the customer service..I'm going into the office/store to talk to management. I will do all I can to get this taken all the way to company...
Read full review of PC Richard & SonPC Richard & Son reviews 0
About PC Richard & Son
Today, PC Richard & Son operates over 60 stores throughout the Northeastern United States, as well as a robust online store at pcrichards.com. The company offers a wide range of products, including televisions, home theater systems, computers, tablets, smartphones, appliances, and more. Customers can shop for products from top brands like Samsung, LG, Sony, Apple, and many others.
One of the things that sets PC Richard & Son apart from other retailers is their commitment to customer service. The company has a team of knowledgeable and friendly sales associates who are always available to help customers find the right products for their needs. Additionally, PC Richard & Son offers a range of services to make shopping easier, including free delivery and installation, financing options, and a price match guarantee.
Overall, PC Richard & Son is a trusted and reliable retailer that has been serving customers for over a century. With a wide selection of products, competitive prices, and exceptional customer service, it's no wonder why so many people choose to shop at PC Richard & Son.
Here is a comprehensive guide on how to file a complaint against PC Richard & Son on ComplaintsBoard.com:
1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account on the website.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with PC Richard & Son in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with the company.
- Mention key areas of concern in your complaint.
- Include relevant information about any transactions you had with the company.
- Describe the nature of the issue clearly.
- Explain any steps you have taken to resolve the problem and the response from the company.
- Share the personal impact of the issue on you.
5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred.
- Use the 'Desired Outcome' field to specify the resolution you are seeking from PC Richard & Son.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against PC Richard & Son on ComplaintsBoard.com.
Overview of PC Richard & Son complaint handling
-
PC Richard & Son contacts
-
PC Richard & Son phone numbers+1 (800) 696-2000+1 (800) 696-2000Click up if you have successfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (800) 696-2000 phone numberCustomer Service+1 (877) 727-1909+1 (877) 727-1909Click up if you have successfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (877) 727-1909 phone numberCustomer Service+1 (631) 773-4900+1 (631) 773-4900Click up if you have successfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4900 phone numberHead Office+1 (631) 843-4354+1 (631) 843-4354Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number+1 (631) 843-4544+1 (631) 843-4544Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4544 phone numberMarketing Manager+1 (631) 843-4592+1 (631) 843-4592Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4592 phone numberMarketing Manager+1 (631) 773-4902+1 (631) 773-4902Click up if you have successfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4902 phone numberMarketing Manager+1 (347) 528-7588+1 (347) 528-7588Click up if you have successfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (347) 528-7588 phone numberAssistant Manager+1 (631) 843-4509+1 (631) 843-4509Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4509 phone numberMarketing Manager+1 (800) 377-3700+1 (800) 377-3700Click up if you have successfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number
-
PC Richard & Son emailssupport@pcrichard.com100%Confidence score: 100%SupportKEVIN.REID@pcrichard.com100%Confidence score: 100%Supportsupport@pcrichard.zendesk.com100%Confidence score: 100%Support
-
PC Richard & Son address150 Price Parkway, Farmingdale, New York, 11735, United States
-
PC Richard & Son social media
Most discussed PC Richard & Son complaints
the worst customer serviceRecent comments about PC Richard & Son company
Refrigerator
Lowe's
2204 reviews
DionWired
31 reviews
Conn's Home Plus
483 reviews
Zip Water
1 review
Bosch
176 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!