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Netflix Complaints & Reviews

Netflix / Worst chefs in america removed from netflix

St
Stacey Clemens on Jan 15, 2017
The TV show, Worst Chef in America, was removed from Netflix in 2017. My family really enjoyed this show! We were about to watch the 2nd season finale, but it was gone. Please bring back Worst Chefs in America! I believe live TV is on season 9, so there are many seasons of this great show...

Netflix / Password reset

Je
Jennifer Laurence on Jan 4, 2017
After over 3.5 hours that started at 3:11pm and ended at 11:57pm creation of new email address with different providers and speaking to 4 - 1st line customer support folks and 3 different floor supervisors who all were unable to call be back in case of "mysterious" disconnections, and the...

Netflix / Removed show

La
Land1798 on Jan 1, 2017
I adored Netflix, an absolute mega-fan. However, taking away my favorite shows really put a sour note on the start on my 2017. I tried shrugging it off, but without those shows, I really have no reason to continue with Netflix. I really would like to maintain my subscription with Netflix...

Netflix / Your edited version of my little pony, the episode, "where the apple lies". It's off putting and ruins the story continuity!

Lo
Lori Simms on Dec 22, 2016
In the overall ongoing story of the series, it's a major plot point that the Applke Family produces apple cider, not juice. Your edit changing it to juice is absolutely ridiculous and uneeded! Not all cider is alcoholic, and that's honestly rather a weak point at best if it was your reason...

Netflix / Netflix removed all christian, and updated flash and cosby episodes.

To
tonymaurice33 on Nov 30, 2016
Hello I have been a Netflix customer for many years and have enjoyed the many programs on Netflix but recently I have notice that you have been remove different TV show like the updated Flash episodes, and The Cosby show, but the thing that really upset me is the fact that you have removed...

Netflix / Free trial

Wa
Wakefieldghost on Nov 19, 2016
I signed for the free trial only to discover that Firefox's claim to support it was not working. I use Ubuntu and not interested in any Silverlight BS. Finally found the fixes to make it go. Nothing that support would have a clue about since they can't even type in correct sentences. An...

Netflix / Online video streaming

Ra
rainbow6 on Oct 27, 2016
For the past month my Netflix at home video streaming has been worse than ever (the past 2 years it's had real bad buffering issues). I barely even plays after 10min of getting a show to turn on, then in the middle of the show, it'll just stop and go back to the menu and it takes ten more...

Netflix / Cuts out/no good movie selections

So
socalbearman on Oct 26, 2016
For the last 2 months Netflix cuts out every time after 2 minutes of running. My internet service is fine on the computer and the BlueRay. It is only Netflix that won't work. The movie selection and other titles are bad. Anything great you search for is non existent. I never quite get why...

Netflix / Multiple payments

Ja
Jasper Hutton on Sep 13, 2016
I called Netflix on the 17th August to say they had debited my account twice once on the 8th again on the 17th. I provided them with a screenshot of my August statement, that wasn't enough I then called my Bank to get the two authorisation codes that wasn't enough for them. They are requesting a...

Netflix / Audio cut out

Da
DaisyDannells on Sep 10, 2016
The sound for most of the newer adult cartoons (I.E American Dad, Futurama, Family Guy, Archer) cuts out in 15 minute intervals. The only cure I've found is just exiting and continuing the episode, which takes a lot of bandwidth. The problem isnt super important and I've lived with it for...

Netflix / Do not have any old movies

Ca
Carol Ann Murawski on Sep 8, 2016
When I look up movies that were on Netflix they are not on the app any more and I think that it is unfair that your company deleted the movies that were orginally on there are not on there anymore and also that you guys do not automatically update the tv show so my suggestion i...

Netflix / Small list of titles

Lo
Lonzo on Aug 1, 2016
Netflix' list of movie titles available for rent is tiny. The amount you pay per month to not be able to watch any of the classic movies you might want to watch is outrageous. The company has obviously made a policy decision to not license many good movies, so paying customers are...

Netflix / Charging for service we did not order or use

Li
Linda Tuttle on Jul 23, 2016
I am so upset with Netflix ! I was looking at movies on their web site to add to my list. I noticed that they were billing us for Streaming, which we never added to our account. When I was looking at my account, I saw that they have been charging me $7.95 a month for years. We opened an...

Netflix / Unequal customer service

Gi
GiGi_24 on Apr 23, 2016
I would like to address that Netflix provides different content for different places globally and that we are all paying for the service but are unable to access the same tv shows and movies. I see this as unfair as many of the tv shows that I and many others would enjoy, in particular...

Netflix / They took money without my permission!

Ch
Christina on Apr 6, 2016
I joined Netflix and signed up thinking that it was a free account, but later they took my money for some sort of membership. All I wanted was to try their service and I was never planning to buy a membership. I contacted their support and demanded my money back. They said I will be given...

Netflix / Changed my streaming plan w/out permission

Ja
Jazmine T. on Mar 3, 2016
I received an email stating, "As you requested, we've changed your plan over to the 4 screens at a time plan at $11.99." I made no such request, so I called the customer service line and was repeatedly told that I or someone I gave access to must have requested the change! The customer...

Netflix / Unauthorised payments taken and still no reply

Ja
jadebrian on Dec 17, 2015
I have emailed again an again an still no reply back from them! They took two payments off me for which I didn't even use I have complained to numerous of companies which put me threw to Netflix company complaints but still no joy!! This is really starting to wind me up as I want this sorted out!!

Netflix / Unauthorised charges

Ja
jadebrian on Dec 12, 2015
Hi, I wrote to yourselves a couple of days ago and still had no reply like I said in my last email I had a Netfilx account which I only set up for the free 30 day trial which I didn't even use in the end, there was two films on my account which was Essex's boys retriabtion and only fool...

Netflix / Unauthorised chargers

Ja
jadebrian on Dec 10, 2015
Hi there I have a compliant about my account which got charged last night which I had no knowledge of, I'm not to impressed about this considering that I didn't even use the free 30 day trial that I originally gone for, my email address is:::: hwarrenjade87@gmail.com:: my account...

Netflix / Ne of the greatest christmas movies missing in your lineup

Re
Reviewer96754 on Nov 26, 2015
Each and every Christmas l enjoy the holiday programs offered with Netflix but there is just one of the greatest Christmas movies missing in your lineup that my family and l have enjoyed for many years. The movie that I speak of is "National Lampoons Christmas Vacation". This movie...

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