Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Netflix Logo

Netflix Customer Care Service

Netflix, Inc.

100 Winchester Cir
Los Gatos
California
United States - 95032-1815

Customer Support Phone Numbers

Fax:
+1 408 540 3737 2 1
 

Netflix Complaints & Reviews

Netflix / Netflix removed all christian, and updated flash and cosby episodes.

To
tonymaurice33 on Nov 30, 2016
Hello I have been a Netflix customer for many years and have enjoyed the many programs on Netflix but recently I have notice that you have been remove different TV show like the updated Flash episodes, and The Cosby show, but the thing that really upset me is the fact that you have removed...

Netflix / Free trial

Wa
Wakefieldghost on Nov 19, 2016
I signed for the free trial only to discover that Firefox's claim to support it was not working. I use Ubuntu and not interested in any Silverlight BS. Finally found the fixes to make it go. Nothing that support would have a clue about since they can't even type in correct sentences. An...

Netflix / Online video streaming

Ra
rainbow6 on Oct 27, 2016
For the past month my Netflix at home video streaming has been worse than ever (the past 2 years it's had real bad buffering issues). I barely even plays after 10min of getting a show to turn on, then in the middle of the show, it'll just stop and go back to the menu and it takes ten more...

Netflix / Cuts out/no good movie selections

So
socalbearman on Oct 26, 2016
For the last 2 months Netflix cuts out every time after 2 minutes of running. My internet service is fine on the computer and the BlueRay. It is only Netflix that won't work. The movie selection and other titles are bad. Anything great you search for is non existent. I never quite get why...

Netflix / Multiple payments

Ja
Jasper Hutton on Sep 13, 2016
I called Netflix on the 17th August to say they had debited my account twice once on the 8th again on the 17th. I provided them with a screenshot of my August statement, that wasn't enough I then called my Bank to get the two authorisation codes that wasn't enough for them. They are requesting a...

Netflix / Audio cut out

Da
DaisyDannells on Sep 10, 2016
The sound for most of the newer adult cartoons (I.E American Dad, Futurama, Family Guy, Archer) cuts out in 15 minute intervals. The only cure I've found is just exiting and continuing the episode, which takes a lot of bandwidth. The problem isnt super important and I've lived with it for...

Netflix / Do not have any old movies

Ca
Carol Ann Murawski on Sep 8, 2016
When I look up movies that were on Netflix they are not on the app any more and I think that it is unfair that your company deleted the movies that were orginally on there are not on there anymore and also that you guys do not automatically update the tv show so my suggestion i...

Netflix / Small list of titles

Lo
Lonzo on Aug 1, 2016
Netflix' list of movie titles available for rent is tiny. The amount you pay per month to not be able to watch any of the classic movies you might want to watch is outrageous. The company has obviously made a policy decision to not license many good movies, so paying customers are...

Netflix / Charging for service we did not order or use

Li
Linda Tuttle on Jul 23, 2016
I am so upset with Netflix ! I was looking at movies on their web site to add to my list. I noticed that they were billing us for Streaming, which we never added to our account. When I was looking at my account, I saw that they have been charging me $7.95 a month for years. We opened an...

Netflix / Unequal customer service

Gi
GiGi_24 on Apr 23, 2016
I would like to address that Netflix provides different content for different places globally and that we are all paying for the service but are unable to access the same tv shows and movies. I see this as unfair as many of the tv shows that I and many others would enjoy, in particular...

Netflix / They took money without my permission!

Ch
Christina on Apr 6, 2016
I joined Netflix and signed up thinking that it was a free account, but later they took my money for some sort of membership. All I wanted was to try their service and I was never planning to buy a membership. I contacted their support and demanded my money back. They said I will be given...

Netflix / Changed my streaming plan w/out permission

Ja
Jazmine T. on Mar 3, 2016
I received an email stating, "As you requested, we've changed your plan over to the 4 screens at a time plan at $11.99." I made no such request, so I called the customer service line and was repeatedly told that I or someone I gave access to must have requested the change! The customer...

Netflix / Unauthorised payments taken and still no reply

Ja
jadebrian on Dec 17, 2015
I have emailed again an again an still no reply back from them! They took two payments off me for which I didn't even use I have complained to numerous of companies which put me threw to Netflix company complaints but still no joy!! This is really starting to wind me up as I want this sorted out!!

Netflix / Unauthorised charges

Ja
jadebrian on Dec 12, 2015
Hi, I wrote to yourselves a couple of days ago and still had no reply like I said in my last email I had a Netfilx account which I only set up for the free 30 day trial which I didn't even use in the end, there was two films on my account which was Essex's boys retriabtion and only fool...

Netflix / Unauthorised chargers

Ja
jadebrian on Dec 10, 2015
Hi there I have a compliant about my account which got charged last night which I had no knowledge of, I'm not to impressed about this considering that I didn't even use the free 30 day trial that I originally gone for, my email address is:::: hwarrenjade87@gmail.com:: my account...

Netflix / Ne of the greatest christmas movies missing in your lineup

Re
Reviewer96754 on Nov 26, 2015
Each and every Christmas l enjoy the holiday programs offered with Netflix but there is just one of the greatest Christmas movies missing in your lineup that my family and l have enjoyed for many years. The movie that I speak of is "National Lampoons Christmas Vacation". This movie...

Netflix / Signing in

Re
Reviewer52825 on Nov 25, 2015
After having Netflix for over two years...tonight they asked for sign in which didn't work. Called cust service...they blamed dishtv, never said try to change your password. After telling us to call dish for a tech, we changed the password for netflix, reprogrammed dish box, and now...

Netflix / Streaming service

Mc
MCerikson1 on Nov 24, 2015
I have been a customer of Netflix since 2008 - my payments are always made on time. I was looking at possible changes to my streaming account - made a change by accident, their system didn't give me an option to reverse or cancel the change. I called Netflix customer service immediately to...

Netflix / Streaming service

Re
Reviewer29356 on Oct 10, 2015
I do understand the need to change as you go, keeping up with the market and all, but you don't always get it right. You recently changed your listings, one of the changes you made is to no longer include the running time . if I only have 2 hours to kill, I would not really want to...

Netflix / Roku app

Re
Reviewer98540 on Oct 7, 2015
Recently netflix added a feature to its app for the roku player. The feature begins to play a selection almost immediately after it is selected from the netflix category. I do not like this feature because i am not given sufficient time to read and digest the description of the selection...

0
Contact Us

Videos

11 useful tips for how to use The Secret
11 useful tips for how to use The Secret
more videos More Videos
bdomains.com
     

Reply to

Send