Makro Online review: hisense chest freezer

Bought a fridge online end November. The fridge was delivered first week in December but item was defective. Contacted Malro online immediately and they promised to collect item within the next 24H... two weeks later no response. Logged a hello peter complaint and received a phone call to state fridge would be collected by 23 December 2019. To date nothing happened. Will never ever use Makro again and would like my money back please