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Kentucky Fried Chicken (KFC) Logo

Kentucky Fried Chicken (KFC) Customer Care Service


38 N Cedar St
United States - 43055

Customer Support Phone Numbers

1 800 225 5532 11 5
1 740 345 5175 3 2
Additional Contact information

Corporate Address
P.O. Box 725489 Atlanta, GA 31139

Business Management
Ms. Diana Myers, President
Ms. Lesley Hollinger, VP
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Kentucky Fried Chicken (KFC) Complaints & Reviews

KFC / Chicken no taste

craig8811 on 2016-05-19
kfc in the 70s were icons none better, chicken in the 70s even chick fil could not compete today with the taste since the 80s kfc has lost ground and closing stores I tried the supposed new recipe recently still no taste per commercials lets face it chicken meat is tasteless unless you cut...

Kentucky Fried Chicken (KFC) / Regular Box Meal

deblol on 2016-05-01
Yesterday morning at 11am I went to KFC in Bristol Cabot Circus and had probably the worst Kentucky Fried Chicken I have ever had. I was there when they opened. I placed my order; and the young man serving me said that they didn’t have any pieces other than wings which would result in me...

KFC / Takes too long and give out wrong orders

Mudhole on 2016-04-26
good day I work in PTA cbd and there is a KFC outlet on cnr Vander walt and Schoeman street : the service there is very bad they take time with orders even if it not full and by the time you receive your order it is not what you have ordered I was not going to this but feel like its an...

KFC / Extremely rude staff

rorineo on 2016-04-25
To say that iam upset is an understatement iam furious, I could pee on myself with the disrespect that I got from a cashier at kfc in diepkloof square, firstly their drive through service is pathetic to say the least, you wait for over20 minutes before placing an order are there even...

Kentucky Fried Chicken (KFC) - Texas, Houston / Bad customer service and shortage of food/wrong food

Susan Ruiz on 2016-04-16
On April 16, 2016, I went to Kentucky Fried Chicken in Houston Texas on Hwy 1960. I ordered the $20.00 fill up family box. When I drove up to the window and paid for my order, the lady informed me to drive around to the front of the store, that someone would bring the food out to me. It...

Kentucky Fried Chicken (KFC) - Tennessee, Seymour / forgetting sides

Kathy Burnett on 2016-04-02
I recently visited the KFC #J718257, I went thru the drive thru and placed an order for a 10 piece meal deal that I had a coupon for. At the window I paid, and waited for my order, one person was working in the store at the time, that I could see, running the interior and drive thru...

KFC Malaysia / Service

Tenku on 2016-03-14
Today(14/3/16) after my ordering in KFC a guy ringed me after 20 mins (I suppose) telling me wait downstairs I'm coming in 10 or 15 mins. Now I came out of my room 5 mins after that and I was on elevator it took more 5 mins to go down. Now this guy name " SYAM" "rider no- 6581" called me...

KFC / Fully loaded box meals

m du plessis on 2016-03-01
We ordered 2 fully loaded box meals. After maybe 3 min they say sorry they don't have chicken. We ordered 2 hawain burger meals with 2 regular mash and gravy. We paid and we wait for maybe 10 min or more then they say they don't have the regular buns can they use the small snack...

KFC Wonthaggi - Victoria, Wonthaggi / Chicken & Mash potato

Reviewer44635 on 2016-02-16
I stop after a long drive to eat at this KFC expecting to enjoy KFC's usual high standard food. Only to be faced with chicken that tasted as if it had been cooked in offffff oil and sat for several hours. The mash Potato was hard and the gravey you could cut with a knife. To say i was disapointed would be a grave understatement.

Kentucky Fried Chicken (KFC) - Illinois, Alton / Poor quality and poor service

Gary Machens on 2016-02-14
To whom it may concern: I have multiple issues with your location; we eat there twice a week because its close to work. Your pieces are very small and service there is extremely poor! We eat at the food bar: examples of dissatisfaction are: no chicken, no coleslaw, no biscuits, no lid...

KFC / Poor Customer Service

Reviewer46731 on 2016-02-13
The kind of service we receive from KFC employees makes you think they are doing you a favour when they serve you as a customer. I was at KFC Durban CBD on West Street. Upon entering the store there was no queue but I waited thinking that one of the employees would indicate to me that I...

Kentucky Fried Chicken (KFC) / Sprinkle Pops

Magda4242 on 2016-02-11
Kentucky in Bethal on the corner of Moses Kotane and Du Plooy street are always out of stock...It is suppose to be a drive htrough but we must always go into town to the other KFC...Sindile is the Manager of the KFC drive through and I complained to her whereby she replied that there is no...

KFC / Expired Drinks, Burned Food

GEconomides on 2016-02-07
We are regular customers of KFC restaurants. Today 7/2/2016 I visited Engomi, Nicosia KFC restaurant with my 9 year old daughter. We ordered 3 grilled chicken meals for take away. After about 25-30 minutes we got served and went home (5 minutes drive) to eat with my other daughter. I had a...

Kentucky Fried Chicken (KFC) - Tennessee, Sevierville / Poor Service/Poor Food

Reviewer95013 on 2016-02-01
On 02/01/2016 my husband went to store #4563 in Sevierville, TN at 5:45 p.m. to get a 20 piece meal with extra large coleslaw and a large chicken livers to bring home. Upon arriving home we noticed they left out the slaw. I tried calling 4 times and each time it sounded like someone picked...

KFC / Unhappy service due to poor products

Reviewer66794 on 2016-01-25
On the 3rd January 2016, I purchased a one piece mash and gravy from this store's drive thru. I placed it on the front passenger seat, heading back home. When I reached home, I lifted the bag to take it out and surprisingly the bag tore underneath and all the hot mash and gravy fell...

Kentucky Fried Chicken (KFC) - Queensland, brisbane / Manager Service Complaint

anits on 2016-01-25
Employee at register - Grace, was polite and professional and did her best to finalise my order. This feedback and dissatisfaction is 100% related to the manager on duty-Emma. Grace advised me there would be an 8 minute wait on zinger fillets after I had ordered and paid. I confirmed as I...

KFC - Pennsylvania, Springfield / Cantina Bowl causing sickness Two times in paast month

Ranger98 on 2016-01-22
Store #k071077 ticket #4205 2016-01-19 4:09 pm k071077 4 25 4205 cantina bowl only ckn cnt bwl observed when i opened the bowl at home that the guacomole was not of paste consistency but was runny. Being hungry i ate the entire bowl. Within about 10hours i had bloating and stomach...

Kentucky Fried Chicken (KFC) / Grilled Chicken

Reviewer16390 on 2016-01-21
I remember when grilled first came out at KFC, it was delicious. Since then it has steadily gone down hill. Yesterday evening I went to the KFC on 120th Avenue in Broomfield, CO. I ordered the 8 Piece dinner, grilled, in the drive through. I was told they had exactly 8 pieces left. What I...

KFC - Pennsylvania, Pittsburgh / Entire experience

judybruder on 2016-01-13
01/09/16 1:03pm west view pa location. Went thru drive thru and order Family meal which bill was $23.32. I had 10 $1.00 gift certificate. Girl at window did not know what to do with them. Another rep came over and took about 5/10 min and said ok figured it out and your bill is $13.32. I...

Kentucky Fried Chicken (KFC) / KFC Commercials

Reviewer58504 on 2016-01-03
Anyone living in the U.S., or possibly elsewhere, too, have seen the latest KFC TV commercials. The guy portraying Colonel Sanders is absolutely NOTHING like the real (deceased) Colonel Sanders. He doesn't look like him, talk like him, sound like him, nor have the personality like him...

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