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Kentucky Fried Chicken (KFC) Logo

Kentucky Fried Chicken (KFC) Customer Care Service


38 N Cedar St
United States - 43055

Customer Support Phone Numbers

1 800 225 5532 22 11
1 740 345 5175 5 5
Additional Contact information

Corporate Address
P.O. Box 725489 Atlanta, GA 31139

Business Management
Ms. Diana Myers, President
Ms. Lesley Hollinger, VP

Kentucky Fried Chicken (KFC) Complaints & Reviews

Kentucky Fried Chicken (KFC) / Poor quality food

Sam DiPasquale on Dec 7, 2016
Tonight my wife and I had the worst KFC dinner we had ever had. The buns on the Chicken Little sandwiches were hard, not just stale but hard. The meal also included a small order of cold fries. My (3) piece meal was not much better. The hair that I found cooked on my chicken wasn't mine...

KFC / Terrible service!

David on Dec 5, 2016
Recently I went to KFC and bought some chicken there and it did not taste fresh! My chicken was also cold so I came back to the counter and asked them to give me a new chicken or my money back but they refused. They claimed there was nothing wrong!! I told again that chicken was cold and...

Kentucky Fried Chicken (KFC) / Customer service

trgamble on Dec 4, 2016
My mother and I went to KFC on Pleasant Run and I35 in DeSoto, TX last night (12/3/16) at 8:44 pm CT. We went through the drive-thru and they never asked us if we needed help or addressed us at all. I drove around and saw two young ladies staring at us as we drove around with very ugly...

KFC / Black friday specials

Zaidah Kerbelker on Dec 1, 2016
On 25 november 2016, I bought black friday special. I was not able to redeem the vouchers since the branch staff had no idea / clue about the gift card special or the products. I had to wait for almost an half an hour while they were discussing the gift card voucher number and printout. I...

Kentucky Fried Chicken (KFC) / Everything

ahenry1234 on Nov 10, 2016
the food was horrible. there was no cheese on a famous bowl and the chicken that we received on every order was dry and hard. not pleased at all. the spicy chicken was so dry and hard that it was thrown out and the famous bowl had little pieces of what looked leftovers from the bottom of...

KFC / Poor customer service

Frances Newman on Nov 8, 2016
On November 7, 2016 I visited the Long John Silver/KFC restaurant located at 7445 S. Stony Island in Chicago. (The only one on the south side, which is a problem in itself). I received some of the worst customer service that I've ever received in my life. April, who I later found out...

KFC / Absolutely disgusted and disgusted with KFC!

Jeff on Nov 7, 2016
I'm shocked!! I loved KFC a lot but what happened there recently was a total joke! I went to a local KFC restaurant and took a burger and some fries. And I saw that one of their employees dropped my fried on the floor, looked around, thought that no one saw that, put back my fries and...

Kentucky Fried Chicken (KFC) / False advertising

atekverk on Nov 4, 2016
Your advertisement on Kentucky wings is false. I was told by one of your employee, there are no wings available in any of the Kentucky locations in long Island, New York. You tease customers to come and buy a product that is non existent. It is against all the business rules. Your false...

Kentucky Fried Chicken (KFC) / Chicken and staff

wyona owens on Nov 1, 2016
Why is it that the food taste different at two different locations here in Hot Springs, Ar. One on Airport Road, the chicken and biscuit are fresh but staff is not friendly. The one on Central Ave, the chicken taste like it is two-three days old and biscuits are dried out and hard most all...

KFC South Africa / Bad attitude and service

Machel1992 on Sep 26, 2016
Good day, The night before (Saturday 24 Sep 2016)Last night or rather this morning (00:25) we went to the drive through at the KFC outside Kolonnade in Montana park. The staff at this branch is rude, they do not greet and speak rudely to clients. This is exactly what happened to us when we...

Kentucky Fried Chicken (KFC) / Extremely slow service at lax international departures terminal

Robin Wilson N Ireland on Sep 5, 2016
Went to order a small family order (3 items) at the KFC in LAX on Sunday 4th September, 1:47pm. Server 352824 ASHA. CHK 8186. The Queue was only 10 - 15 persons long when I joined and didnt . It took over 25 minutes queuing to get to the till in order to place my order. The staff on the...

KFC South Africa / Health hazard

wtr on Aug 30, 2016
I and my family have on numerous occasions perched food from the KFC outlet nearest our home, KFC Randpark Ridge, Trinity Village, Knoppiesdoring street. We have noticed that on almost all occasions we have experienced severe stomach cramps/ runny tummy and nausea. It would seem that thi...

KFC / Customer service not good.

Sharlet on Aug 26, 2016
On 8/13/16 I drove into the KFC drive thru. I ordered a 2 piece $5 box. I ordered 2 apple pies. I received my soda and was told to go around and park. I did. I sat in my car for a amount of time that seemed to be extremely long. I went inside and all of the staff except 1 person was in the...

Kentucky Fried Chicken (KFC) / customer service

Lacelle Spann on Aug 9, 2016
1405 capital Ave en battle creek Michigan location.49017 . July 30 2016 .Went in kfc ordered there new special I saw on tv.like a 8 piece bucket of chicken and large side for around 20 dollars .I ordered it, then paid for it .Afterwards was told they are out of breast so they will replace...

Kentucky Fried Chicken (KFC) / Non-Job Related/Unauthorized/Unethical Behavior

brocly on Aug 7, 2016
On June 13, 2016 Monday afternoon approximately 2:55PM-3:00PM after I entered inside the lobby and sat at a table inside Kentucky Fried Chicken located at 1260 Memorial Drive Chicopee, MA 01020. Facing south sitting with my back to the north wall, sudden, a Caucasian female dressed in all black...

Kentucky Fried Chicken (KFC) / $20 Fill Up

Bob New Hartford on Jul 6, 2016
Walked into KFC in New Hartford NY and waited for 15 Minutes for the counter clerk to fill someones order. She was walking around aimlessly filling the order. I thinks she had a pedometer and was counting her steps. She went from one side of the store to the next picking up one item at a...

KFC / Chicken was raw!

megan33 on Jun 30, 2016
my husband went to buy kfc last night (29/06/2016) in the bluff durban, he bought a 5 piece chicken, a steetwise 2 and a box meal, we each tried a piece of chicken from each box it was all raw!! completely inedible we actually had stomach cramps all night this is completely disgusting! the...

Kentucky Fried Chicken (KFC) / chicken legs

RitaCJ on Jun 24, 2016
Just ordered 3 chicken legs. They are so small the one had only 1" meat on it and the 3rd one was completely burnt. These legs have gotten so small did they switch to hen chicks or did they shrink so badly from the Texas heat? The store # is 2016-06-24 in Burleson, Tx. Paying $5.73 for...

Kentucky Fried Chicken (KFC) / chicken

dan horlock on Jun 17, 2016
Hello I recently purchased three three piece chicken dinners from your location in the Lynden Park Mall. The chicken was disgusting it was so dry and hard the dog would not even eat it. The worse part is that i brought it home to serve two of those dinners to guests wow was i embarrassed. What...

KFC / Hot wings

mrszikalala on Jun 14, 2016
on 2016/05/27 my sisters and i went to kfc in diepkloof square to purchase hot wings bucket and the wings seemed to contain too much cayenne pepper for some reason, my siblings mom and my son suffered from a runny tummy the entire weekend due to the hot wings that we had eaten from your...

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