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Kentucky Fried Chicken (KFC) Logo

Kentucky Fried Chicken (KFC) Customer Care Service


38 N Cedar St
United States - 43055

Customer Support Phone Numbers

1 800 225 5532 22 10
1 740 345 5175 5 5
Additional Contact information

Corporate Address
P.O. Box 725489 Atlanta, GA 31139

Business Management
Ms. Diana Myers, President
Ms. Lesley Hollinger, VP
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Kentucky Fried Chicken (KFC) Complaints & Reviews

KFC South Africa / Bad attitude and service

Machel1992 on Sep 26, 2016
Good day, The night before (Saturday 24 Sep 2016)Last night or rather this morning (00:25) we went to the drive through at the KFC outside Kolonnade in Montana park. The staff at this branch is rude, they do not greet and speak rudely to clients. This is exactly what happened to us when we...

Kentucky Fried Chicken (KFC) / Extremely slow service at lax international departures terminal

Robin Wilson N Ireland on Sep 5, 2016
Went to order a small family order (3 items) at the KFC in LAX on Sunday 4th September, 1:47pm. Server 352824 ASHA. CHK 8186. The Queue was only 10 - 15 persons long when I joined and didnt . It took over 25 minutes queuing to get to the till in order to place my order. The staff on the...

KFC South Africa / Health hazard

wtr on Aug 30, 2016
I and my family have on numerous occasions perched food from the KFC outlet nearest our home, KFC Randpark Ridge, Trinity Village, Knoppiesdoring street. We have noticed that on almost all occasions we have experienced severe stomach cramps/ runny tummy and nausea. It would seem that thi...

KFC - Arizona, Safford / Customer service not good.

Sharlet on Aug 26, 2016
On 8/13/16 I drove into the KFC drive thru. I ordered a 2 piece $5 box. I ordered 2 apple pies. I received my soda and was told to go around and park. I did. I sat in my car for a amount of time that seemed to be extremely long. I went inside and all of the staff except 1 person was in the...

Kentucky Fried Chicken (KFC) - Michigan, Battle Creek / customer service

Lacelle Spann on Aug 9, 2016
1405 capital Ave en battle creek Michigan location.49017 . July 30 2016 .Went in kfc ordered there new special I saw on tv.like a 8 piece bucket of chicken and large side for around 20 dollars .I ordered it, then paid for it .Afterwards was told they are out of breast so they will replace...

Kentucky Fried Chicken (KFC) - Massachusetts, Chicopee / Non-Job Related/Unauthorized/Unethical Behavior

brocly on Aug 7, 2016
On June 13, 2016 Monday afternoon approximately 2:55PM-3:00PM after I entered inside the lobby and sat at a table inside Kentucky Fried Chicken located at 1260 Memorial Drive Chicopee, MA 01020. Facing south sitting with my back to the north wall, sudden, a Caucasian female dressed in all black...

Kentucky Fried Chicken (KFC) - New York, New Hartford / $20 Fill Up

Bob New Hartford on Jul 6, 2016
Walked into KFC in New Hartford NY and waited for 15 Minutes for the counter clerk to fill someones order. She was walking around aimlessly filling the order. I thinks she had a pedometer and was counting her steps. She went from one side of the store to the next picking up one item at a...

KFC / Chicken was raw!

megan33 on Jun 30, 2016
my husband went to buy kfc last night (29/06/2016) in the bluff durban, he bought a 5 piece chicken, a steetwise 2 and a box meal, we each tried a piece of chicken from each box it was all raw!! completely inedible we actually had stomach cramps all night this is completely disgusting! the...

Kentucky Fried Chicken (KFC) - Texas, Burleson / chicken legs

RitaCJ on Jun 24, 2016
Just ordered 3 chicken legs. They are so small the one had only 1" meat on it and the 3rd one was completely burnt. These legs have gotten so small did they switch to hen chicks or did they shrink so badly from the Texas heat? The store # is 2016-06-24 in Burleson, Tx. Paying $5.73 for...

Kentucky Fried Chicken (KFC) - Ontario, Brantford / chicken

dan horlock on Jun 17, 2016
Hello I recently purchased three three piece chicken dinners from your location in the Lynden Park Mall. The chicken was disgusting it was so dry and hard the dog would not even eat it. The worse part is that i brought it home to serve two of those dinners to guests wow was i embarrassed. What...

KFC / Hot wings

mrszikalala on Jun 14, 2016
on 2016/05/27 my sisters and i went to kfc in diepkloof square to purchase hot wings bucket and the wings seemed to contain too much cayenne pepper for some reason, my siblings mom and my son suffered from a runny tummy the entire weekend due to the hot wings that we had eaten from your...

Kentucky fried chicken / No fried chicken, told I could wait 20 minutes before it was ready and cooked

Ga Peach2206 on Jun 12, 2016
This is the Kentucky Fried Chicken in Wrens, Ga. I went early on Sunday afternoon to pick up fried chicken for lunch and was told they were out and I could wait 20 minutes for the fried chicken to be ready. We are a small town and KFC there is notorious for getting orders wrong (I have...

KFC / Chicken no taste

craig8811 on May 19, 2016
kfc in the 70s were icons none better, chicken in the 70s even chick fil could not compete today with the taste since the 80s kfc has lost ground and closing stores I tried the supposed new recipe recently still no taste per commercials lets face it chicken meat is tasteless unless you cut...

Kentucky Fried Chicken (KFC) / Regular Box Meal

deblol on May 1, 2016
Yesterday morning at 11am I went to KFC in Bristol Cabot Circus and had probably the worst Kentucky Fried Chicken I have ever had. I was there when they opened. I placed my order; and the young man serving me said that they didn’t have any pieces other than wings which would result in me...

KFC / Takes too long and give out wrong orders

Mudhole on Apr 26, 2016
good day I work in PTA cbd and there is a KFC outlet on cnr Vander walt and Schoeman street : the service there is very bad they take time with orders even if it not full and by the time you receive your order it is not what you have ordered I was not going to this but feel like its an...

KFC / Extremely rude staff

rorineo on Apr 25, 2016
To say that iam upset is an understatement iam furious, I could pee on myself with the disrespect that I got from a cashier at kfc in diepkloof square, firstly their drive through service is pathetic to say the least, you wait for over20 minutes before placing an order are there even...

Kentucky Fried Chicken (KFC) - Texas, Houston / Bad customer service and shortage of food/wrong food

Susan Ruiz on Apr 16, 2016
On April 16, 2016, I went to Kentucky Fried Chicken in Houston Texas on Hwy 1960. I ordered the $20.00 fill up family box. When I drove up to the window and paid for my order, the lady informed me to drive around to the front of the store, that someone would bring the food out to me. It...

Kentucky Fried Chicken (KFC) - Tennessee, Seymour / forgetting sides

Kathy Burnett on Apr 2, 2016
I recently visited the KFC #J718257, I went thru the drive thru and placed an order for a 10 piece meal deal that I had a coupon for. At the window I paid, and waited for my order, one person was working in the store at the time, that I could see, running the interior and drive thru...

KFC Malaysia / Service

Tenku on Mar 14, 2016
Today(14/3/16) after my ordering in KFC a guy ringed me after 20 mins (I suppose) telling me wait downstairs I'm coming in 10 or 15 mins. Now I came out of my room 5 mins after that and I was on elevator it took more 5 mins to go down. Now this guy name " SYAM" "rider no- 6581" called me...

KFC / Fully loaded box meals

m du plessis on Mar 1, 2016
We ordered 2 fully loaded box meals. After maybe 3 min they say sorry they don't have chicken. We ordered 2 hawain burger meals with 2 regular mash and gravy. We paid and we wait for maybe 10 min or more then they say they don't have the regular buns can they use the small snack...

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