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Kentucky Fried Chicken (KFC) Logo

Kentucky Fried Chicken (KFC) Customer Care Service

KFC

38 N Cedar St
Newark
Ohio
United States - 43055

Customer Support Phone Numbers

Toll-free:
1 800 225 5532 17 9
Phone:
1 740 345 5175 4 5
Additional Contact information

Corporate Address
P.O. Box 725489 Atlanta, GA 31139

Business Management
Ms. Diana Myers, President
Ms. Lesley Hollinger, VP
 
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Kentucky Fried Chicken (KFC) Complaints & Reviews

Kentucky Fried Chicken (KFC) - New York, New Hartford / $20 Fill Up

Bo
Bob New Hartford on Jul 6, 2016
Walked into KFC in New Hartford NY and waited for 15 Minutes for the counter clerk to fill someones order. She was walking around aimlessly filling the order. I thinks she had a pedometer and was counting her steps. She went from one side of the store to the next picking up one item at a...

KFC / Chicken was raw!

Me
megan33 on Jun 30, 2016
my husband went to buy kfc last night (29/06/2016) in the bluff durban, he bought a 5 piece chicken, a steetwise 2 and a box meal, we each tried a piece of chicken from each box it was all raw!! completely inedible we actually had stomach cramps all night this is completely disgusting! the...

Kentucky Fried Chicken (KFC) - Texas, Burleson / chicken legs

Ri
RitaCJ on Jun 24, 2016
Just ordered 3 chicken legs. They are so small the one had only 1" meat on it and the 3rd one was completely burnt. These legs have gotten so small did they switch to hen chicks or did they shrink so badly from the Texas heat? The store # is 2016-06-24 in Burleson, Tx. Paying $5.73 for...

Kentucky Fried Chicken (KFC) - Ontario, Brantford / chicken

Da
dan horlock on Jun 17, 2016
Hello I recently purchased three three piece chicken dinners from your location in the Lynden Park Mall. The chicken was disgusting it was so dry and hard the dog would not even eat it. The worse part is that i brought it home to serve two of those dinners to guests wow was i embarrassed. What...

KFC / Hot wings

Mr
mrszikalala on Jun 14, 2016
on 2016/05/27 my sisters and i went to kfc in diepkloof square to purchase hot wings bucket and the wings seemed to contain too much cayenne pepper for some reason, my siblings mom and my son suffered from a runny tummy the entire weekend due to the hot wings that we had eaten from your...

Kentucky Fried Chicken / No fried chicken, told I could wait 20 minutes before it was ready and cooked

Ga
Ga Peach2206 on Jun 12, 2016
This is the Kentucky Fried Chicken in Wrens, Ga. I went early on Sunday afternoon to pick up fried chicken for lunch and was told they were out and I could wait 20 minutes for the fried chicken to be ready. We are a small town and KFC there is notorious for getting orders wrong (I have...

KFC / Chicken no taste

Cr
craig8811 on May 19, 2016
kfc in the 70s were icons none better, chicken in the 70s even chick fil could not compete today with the taste since the 80s kfc has lost ground and closing stores I tried the supposed new recipe recently still no taste per commercials lets face it chicken meat is tasteless unless you cut...

Kentucky Fried Chicken (KFC) / Regular Box Meal

De
deblol on May 1, 2016
Yesterday morning at 11am I went to KFC in Bristol Cabot Circus and had probably the worst Kentucky Fried Chicken I have ever had. I was there when they opened. I placed my order; and the young man serving me said that they didn’t have any pieces other than wings which would result in me...

KFC / Takes too long and give out wrong orders

Mu
Mudhole on Apr 26, 2016
good day I work in PTA cbd and there is a KFC outlet on cnr Vander walt and Schoeman street : the service there is very bad they take time with orders even if it not full and by the time you receive your order it is not what you have ordered I was not going to this but feel like its an...

KFC / Extremely rude staff

Ro
rorineo on Apr 25, 2016
To say that iam upset is an understatement iam furious, I could pee on myself with the disrespect that I got from a cashier at kfc in diepkloof square, firstly their drive through service is pathetic to say the least, you wait for over20 minutes before placing an order are there even...

Kentucky Fried Chicken (KFC) - Texas, Houston / Bad customer service and shortage of food/wrong food

Su
Susan Ruiz on Apr 16, 2016
On April 16, 2016, I went to Kentucky Fried Chicken in Houston Texas on Hwy 1960. I ordered the $20.00 fill up family box. When I drove up to the window and paid for my order, the lady informed me to drive around to the front of the store, that someone would bring the food out to me. It...

Kentucky Fried Chicken (KFC) - Tennessee, Seymour / forgetting sides

Ka
Kathy Burnett on Apr 2, 2016
I recently visited the KFC #J718257, I went thru the drive thru and placed an order for a 10 piece meal deal that I had a coupon for. At the window I paid, and waited for my order, one person was working in the store at the time, that I could see, running the interior and drive thru...

KFC Malaysia / Service

Te
Tenku on Mar 14, 2016
Today(14/3/16) after my ordering in KFC a guy ringed me after 20 mins (I suppose) telling me wait downstairs I'm coming in 10 or 15 mins. Now I came out of my room 5 mins after that and I was on elevator it took more 5 mins to go down. Now this guy name " SYAM" "rider no- 6581" called me...

KFC / Fully loaded box meals

Md
m du plessis on Mar 1, 2016
We ordered 2 fully loaded box meals. After maybe 3 min they say sorry they don't have chicken. We ordered 2 hawain burger meals with 2 regular mash and gravy. We paid and we wait for maybe 10 min or more then they say they don't have the regular buns can they use the small snack...

KFC Wonthaggi - Victoria, Wonthaggi / Chicken & Mash potato

Re
Reviewer44635 on Feb 16, 2016
I stop after a long drive to eat at this KFC expecting to enjoy KFC's usual high standard food. Only to be faced with chicken that tasted as if it had been cooked in offffff oil and sat for several hours. The mash Potato was hard and the gravey you could cut with a knife. To say i was disapointed would be a grave understatement.

Kentucky Fried Chicken (KFC) - Illinois, Alton / Poor quality and poor service

Ga
Gary Machens on Feb 14, 2016
To whom it may concern: I have multiple issues with your location; we eat there twice a week because its close to work. Your pieces are very small and service there is extremely poor! We eat at the food bar: examples of dissatisfaction are: no chicken, no coleslaw, no biscuits, no lid...

KFC / Poor Customer Service

Re
Reviewer46731 on Feb 13, 2016
The kind of service we receive from KFC employees makes you think they are doing you a favour when they serve you as a customer. I was at KFC Durban CBD on West Street. Upon entering the store there was no queue but I waited thinking that one of the employees would indicate to me that I...

Kentucky Fried Chicken (KFC) / Sprinkle Pops

Ma
Magda4242 on Feb 11, 2016
Kentucky in Bethal on the corner of Moses Kotane and Du Plooy street are always out of stock...It is suppose to be a drive htrough but we must always go into town to the other KFC...Sindile is the Manager of the KFC drive through and I complained to her whereby she replied that there is no...

KFC / Expired Drinks, Burned Food

Ge
GEconomides on Feb 7, 2016
We are regular customers of KFC restaurants. Today 7/2/2016 I visited Engomi, Nicosia KFC restaurant with my 9 year old daughter. We ordered 3 grilled chicken meals for take away. After about 25-30 minutes we got served and went home (5 minutes drive) to eat with my other daughter. I had a...

Kentucky Fried Chicken (KFC) - Tennessee, Sevierville / Poor Service/Poor Food

Re
Reviewer95013 on Feb 1, 2016
On 02/01/2016 my husband went to store #4563 in Sevierville, TN at 5:45 p.m. to get a 20 piece meal with extra large coleslaw and a large chicken livers to bring home. Upon arriving home we noticed they left out the slaw. I tried calling 4 times and each time it sounded like someone picked...

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