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Interval International

6262 Sunset Drive
Miami, Florida 33143-4843
United States
Customer Care
(888) 784-3447 / (305) 668-3414
Based in Miami, Florida, Interval International operates membership programs for vacationers and provides value-added services to its developer clients worldwide.

Interval International Complaints & Reviews

Interval International - Poor customer service, inaccurate information, no resolve

Posted: 2015-08-27 by    MB88
Complaint Rating:  0 % with 0 votes
I booked an exchange with Interval this year for my daughter for her honeymoon. I expect when using Interval to do exchanges and bookings to know what they are selling, and to read the amenities and promotions, with an understanding, and correctly communicate to the customer what they will be...

Interval International - Florida, Orlando - Scam False Certificate

Posted: 2015-08-04 by    Dolly Madison
Complaint Rating:  0 % with 0 votes
On Sept 2014, I won a bid receiving a Gift Certificate from Interval International while attending the Headdress Ball. The gift certificate was valued at $1000.00 and despite numerous emails I have received poor customer service and hotel denials despite providing flexible dates and times. I...

Interval International - Unethical Business practice

Posted: 2015-01-18 by    Annonymous1234
Complaint Rating:  100 % with 10 votes
I booked a last minute get away with Interval International. I paid for my airfare and everything online prior to leaving and I believed I was all ready to go. When I got to the hotel in Mexico after staying a night, they presented me with another bill next morning, a MANDATORY All inclusive...

Interval International - Free certificate scam

Posted: 2014-10-07 by    duffer1521
Complaint Rating:  100 % with 3 votes
Interval advertises and rewards members with free certificates. Problem is that when you go to the website they tell you to choose from available locations for the dates you need. You check off up to six boxes for the months "available". You then find out there is no availability for those dates....

Interval International - Car Rental Fraud

Posted: 2014-09-10 by    Dave versus Interval
Complaint Rating:  0 % with 0 votes
As an Interval International Platinum member, I chose to rent a car online using their website. The price quoted, including tax was $322.40 for a standard size car in Orlando for October 10-17, 2014. When I got the confirmation, the price was modified to $420.73. Although I cancelled the reservation...

Interval International - Deceitful marketing

Posted: 2014-08-07 by    Ingland
Complaint Rating:  100 % with 2 votes
This is an absolute scam! I went to presentation, mostly for the free trip to vegas. Ended buying a trial membership they offered me for $1000 for 2 years when i declined the full membership. Even this trial without a commitment i feel is now a waste. I will still end up using it, since i paid...

Interval International/Paradise Vacation Club - hotel inventory

Posted: 2013-11-14 by    ahtth0533
Complaint Rating:  0 % with 0 votes
SAVE YOUR MONEY! Interval International is somehow affiliated with Paradise Village Resort. It was the worst resort we ever visited! It is definitely NOT a 4 or 5 star hotel as stated. Overall, I might give it a 1. First of all, the place is old and in need of a major make-over. Food was somewhat...

Flagship Resort - Interval International - New Jersey, Atlantic City - Vacation Ownership Scam

Posted: 2013-09-22 by    timesharewiser
Complaint Rating:  0 % with 1 votes
At a NJ winery I entered a vacation contest. I got notified via phone and e-mail that I won in Atlantic City four free airline tickets and if I arrived at Flagship Resort by Sun. I would also get much more bonus gifts: two free buffet meals, two free show tickets, outlet mall coupons and free...

Interval International - Interval International never has any inventory!

Posted: 2012-12-04 by    lisav2013
Complaint Rating:  100 % with 6 votes
I have been a timeshare owner and working with interval since 2000 and have NEVER been able to get my choice of vacation exchange! ok I am trying to get it during peak time but I put in my requests 1 year in advance! Who is Interval able to please if going on the wait list for 1 year in advance...

Interval International - Queensland - Misleading

Posted: 2012-12-03 by    Puffet
Complaint Rating:  100 % with 5 votes
A couple of days ago I was making some enquiries about using up expiring points with my timeshare. I explained that for the three years I had already been a gold member of Interval International not once had they been able to provide any sort of suitable accommodation anywhere we wanted to go...

Interval International - This company will wine and dine you and convince you that your really getting a good deal

Posted: 2012-09-27 by    Smires
Complaint Rating:  100 % with 2 votes
This company will wine and dine you and convince you that your really getting a good deal. Well, there are no good deals when your in Mexico. In fact, after we bought the package we went to them the following day and said we did not want it and wanted to return the materials and cancel the whole...

Interval International - Florida - failure to advise

Posted: 2012-09-18 by    RSFL
Complaint Rating:  100 % with 7 votes
I am a member of Interval International, and have been for years, as I own two timeshares. I thought that I had grown used to their poor customer service, but today takes the cake! I booked a vacation at a resort March 16, 2012. My confirmation certificate listed the amenities, one of which...

Interval International - Florida - Scam

Posted: 2012-08-01 by    Kaisersoser
Complaint Rating:  67 % with 6 votes
We joined interval international thinking we had a low cost means of vacations for the next few years.

As an incentive to join, we where given free certificates for 1 week of stay at other resorts in the interval group, and we where told that nightly rates could be as low as $120...

Interval International - false information

Posted: 2012-07-11 by    keltfam
Complaint Rating:  50 % with 6 votes
I am a member of Interval International and I own a timeshare. I joined the timeshare company to ensure I had the option of exchanging for different locations to travel. Once we banked our week we had been informed by I.I that if we had not exchanged our week that we could just go to our home...

Interval International - Rip off

Posted: 2012-06-21 by    lms20
Complaint Rating:  88 % with 8 votes
Interval international is horrible horrible horrible. Run away from them as fast as you can. Their selections are horribly limited and they have all kinds of restrictions that they don't tell you about. They charge you $50 here and $100 there for every little kind of change or service....

Interval International - Lies, Rip Off

Posted: 2012-05-27 by    B Small
Complaint Rating:  67 % with 3 votes
Enough is enough! Bank weeks with Interval International, pay to go on the "wait" list for accommodation to come up. Always told nothing available - no matter where we've tried going. But miraculously there are always extra get away exchanges weeks available if you PAY the extra dollars....

Interval International - California - Unwanted Magazine Add-on to Exchange

Posted: 2012-05-19 by    teacher7
Complaint Rating:  100 % with 4 votes
We signed up for their timeshare exchange program. In the past they have delivered reasonable service. However, II has now added an extremely inconvenient, annoying policy of automatically selling you a magazine you probably don't want with your exchange. In order to get your money back...

Interval International - Florida, Miami - Unable to exchange week

Posted: 2012-04-20 by    wrivera
Complaint Rating:  50 % with 2 votes
I am disappointed every time I try to exchange my deposited weeks only to find out every time that my vacation resort is "unavailable". I tried for the last three months to book a reservation, every I called I was told that it was too early and that I have to wait 59 days before the wanted vacation...

Interval International - Hawaii - Bait and Switch

Posted: 2012-04-06 by    Shell Game victim
Complaint Rating:  100 % with 2 votes
Upon retirement we purchased a time share from Shell at the Beachoy Club in Hawaii. At that time we were told that we would be able to deposit all of our accumulated extra RCI weeks that we had and use them for additional Shell vacations. Shell has switched from RCI now and changed their affiliation...

Interval International - Exchanges devalued

Posted: 2012-03-29 by    sac86
Complaint Rating:  75 % with 4 votes
I have been an interval international exchange member for approximately 16 years. Inventory for exchange has decreased
Significantly and as of late, exchanges are much more difficult. Property deposits seem to be undervalued, requests are difficult
To place on certain properties...

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