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Spinnaker Resorts Customer Care Service

Spinnaker Resorts

35 DeAllyon Avenue
Hilton Head Island
South Carolina
United States - SC29928

Customer Support Phone Numbers

+1 866 455 3577 3 5
Hilton Head Island Check-in
S.R Hotel, 35 DeAllyon Avenue, Hilton Head Island, SC 29928
+1 843 785 3355

45 Waterside Drive, Hilton Head Island, SC 29928
+1 843 341 8850
Operating Hours:
Sun - Fri: 8:30 a.m. — 10 p.m.
Saturday: 8:30 a.m. — 11 p.m.

Spinnaker Resorts Complaints & Reviews

Spinnaker Resorts - South Carolina, Hilton Head Island / Aggressive and misleading marketing

Bonnie Yagar on 2016-05-10
I have been contacted repeatedly by individuals saying the are calling from Spinnaker Resorts Customer Care Dept. This has been going on for over a year. Sometimes they take a break but I often get 2 or 3 calls in a week. I am being told that somehow I have a credit with them, which I find...

Spinnaker Resorts - South Carolina, Hilton Head Island / Timeshare

MBReid on 2016-03-05
I visited Spinnaker Resorts on Feb 1st - Feb 4th and had my tour with Brandon Miller on the 2nd. He was an awesome representative to tour with but I did tell him that I recently purchased a timeshare with Marriott Resorts. At this time he had two of his colleagues come speak with me about...

Spinnaker Resorts - South Carolina, Hilton Head Island / Fraud!

Reviewer55187 on 2016-03-04
My boyfriend purchased a 3 night stay with Spinnaker Resorts for a discounted rate. In return, we were to attend a presentation on their timeshare sales. He purchased this last year when we were 24 and met all the qualifications for the stay (ex: Income, age, etc). We called to book our...

Spinnaker Resorts / Timeshare Presentation

Reviewer45926 on 2016-02-08
We got talked into buying a package to stay at the resort and after being promised a $50 check, a $100 dining credit and a free cruise, we bought it. Room was fairly comfortable but the presentation dragged on for close to 3 1/2 hours. We said no thanks( ( about 30000) and collected our...

Spinnaker Resorts Branson MO - Missouri, Branson / check payment

janice juell on 2015-09-22
After attending a tour 7/19/2015 Ref: RCI we were given a check for $100.00 we miss placed the check and were told it would be replaced less $35.00 fee. First Chrissy Massie said they would send the check, no response, after many calls and promises, Anita (866-455-3577 ext 73280 ) actually...

Spinnaker Resorts - South Carolina, Myrtle Beach / Timeshare presentation

Barry c on 2015-09-18
I paid 199. for a stay at Hilton Head providing I attend a timeshare presentation. I was promised a restaurant gift card for 100. They said the 100. could be used to pay for meals till it was used up. I also was promised a 50. credit card. I figured pay 200. get back 150. not bad Later, I...

Spinnaker Resorts - Missouri, Branson / they made an unauthorized payment on my card

kenia mai on 2015-03-19
They offered me a package for $169.00 & would waive the processing fee. I found that they carved me $244.00. I called the customer service they have me. It always goes to voice mail & never answers the phone or return calls. I called the guy that have me the package. He said he would check...


Dubbie on 2014-12-03
Got a call from Cole informing me I was the 2nd place winner from a Facebook giveaway. I would get a $300 credit towards the vacation package making the total price $199 for 5 people. I'd be staying at something like "Best American Inn" in Brayson, Mo for 3 nights & 4 days. I'd...

Spinnaker Resorts / threatened

Rusty123 on 2014-11-12
I was called by a marketing firm today attempting to sell me on the Spinnaker Resort. I stopped the gentleman (very loose use of that term) and told him to leave me alone. His response was I don’t like your attitude. Ok, I live in my home peacefully, and when anyone invades it via...

Spinnaker Resorts Branson MO - Kansas / Bait and Switch/ Misrepresentation

Krystal Bass on 2013-03-01
I would like to start by saying I am appalled by the lack of integrity and character my salesman (Garth) exercised to misrepresent what we were purchasing. My husband and I went into this skeptical and asked a lot of pointed questions. In the end this man flat out lied. I am going to list...

Spinnaker Resorts / Harassment

Brooke C on 2011-05-03
So I reported this number to the Better Business Buereau and they gave me the company that has been harassing all of us information. so here it is...

Spinnaker Resort - South Carolina, Hilton Head / prepaid booked vacation

I booked a prepaid vaction in Hilton Head 18 month ago. When I called to book it 90 days prior they said rules changed must call back 60 days prior. When I did they said can not accomodate my request for the 3 bedrooms I paid for . I asked if 2 bedrooms would be ok. Its been 4 months of...

Spinnaker Resorts / They are dishonest and misleading to make a sale

Rosepa on
Spinnaker Resorts on Hilton Head Island sold us a flex time timeshare, with the assurance we would get a 3 bedroom June week 99% of the time. Despite putting in our request within one minute of the earliest possible allowed moment, we did not get what we wanted. They lied to us and it cost...

Spinnaker Resorts / Scam

qqqsing on
Company is a pure front scam. Do not do business with these people they are crooks out to take your money.

Spinnaker Resorts / Misrepresentation

LedI65 on
My wife and I have had a Spinnaker T/S since 1993. We purchased a week in Hilton Head that year at a sales presentation, and had always been happy with our ubit and the service. Approx. 4-5 years ago we upgraded to unit at Waterside, same week, bigger unit, bigger family, friends, etc. All wa...

Spinnaker Resorts - Florida, Daytona Beach / Unethical Business Practices

Miles on
They called me on the phone and offered a 4 night stay at Datona Beach at a very discounted rate if I attended one of their presentations. There are age, and income qualifications that you must meet in order to qualify and I meet these easily so I paid for discounted stay. When I got there...

Spinnaker Resorts Timeshares - South Carolina, South Carolina / All info was Lies

Louise on
Timeshare purchased in good faith . Majority of information given by sales representative was a lie . Our personal informacywas sold, on a list to timeshare resale company, resulting ina fradulent transaction -- contravention of privacy of information act. All Spinnaker company member...

Spinnaker Resorts / Rip off

Valerie on
Nothing would do my husband, back in 2005, but he had to have that timeshare that the young man presented so nicely. We were guaranteed to have Royal Floridian Unit 321/03 on even years. As owners we, and all members of our family, could use any and all facilities of the resort 24/7, 365...

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