Hardee's Restaurants’s earns a 1.4-star rating from 575 reviews, showing that the majority of diners are dissatisfied with their meals.
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About HR Department
It is to inform you that I was resign from my job in march 14,2023 as a shift manager from Hardee's. It has been almost 4 months to resign from my job and I'm still waiting for my half salary and also waiting for NFN, and HR department of Hardee's always neglected my messages and did not replying my messages from half of the month. So, you are requested to solve my broblem as soon as possible and I'm waiting for your response thank you.
Incorrect order
I ordered 1 (saytara box) meal and I choose some adding to my order and when I received the order I found it came without adding the (TURKEY SLICE) for all order (Missing) after I called the call center (19066) and they said their is error in Hardee’s app and they cannot add the (TURKEY SLICE) and the restaurant manager called me and didn’t fix this issue also.
So kindly take the necessary action for Hardee’s Egypt - San Stefano branch and call center.
Order ID: EGY-[protected]
Date: 01 July 2023
Desired outcome: Kindly take necessary action for this issue, I’m not satisfied with this.
They are the worst customer service and they dont try to satisfy customers
Product and service
I ordered 4 milkshakes they costed around 28 dollars. I received my order late and they put my oder beside my neighbors door. If that wasn't enough I took pictures of the sloppy job they did. They were not full and 2 of the milkshakes were vanilla and they were supposed to be strawberry. I called the manager and received a oh that was my fault and that wa...
Read full review of Hardee's RestaurantsUnprofessional behavior
On 6/25/23 I was going to stop ta Hardee's in Danville Indiana to get something to eat on my way home. When I pulled in to the side parking lot I noticed two people in a vehicle doing tattoos. Then I noticed that they were both employees at Hardee's. This is so unprofessional. If they are doing tattoos at work what else are they doing? So needless to say I...
Read full review of Hardee's RestaurantsWait staff
Came to the Hardee’s on Turner McCall Blvd in Rome, GA. Promotional placard said sign up for Hardee’s app, spend minimum of $1, and you get a sandwich free. When I told the girl I’d like to do that, she replied “I don’t know how to do that”. I said “could you ask someone”? I signed up for the app, got the app. Three employees didn’t know what to do so the...
Read full review of Hardee's RestaurantsService #1503099
06/02/2023 7:38 pm Ordered Dbl Cheese burger Mayo, Muistard, Pickle, Onion and Tomato. Was cut off after the first 2 condiments Response " With Mustard Pickle and what else?". repeated Response "pull up". Unable line was full. Order taker had a hot mic. Stated a couple of 4 word explative phrases. I said "Pardon me maam?" and immediatly cut off mic. After...
Read full review of Hardee's RestaurantsApp curly fries extra charge
I was charged extra for curly fries on the App.20… when I went to pick up they told me they “did not have curly fries or onion rings either and they could not refund me the monies”. I offered to get an apple pie so that I could get my.20 cent credit and they said they could not”! They told me to contact corporate for my.20 refund! This Hardee’s S U C K S! Mr Nelson, Mgr and Ms Tamara. LJoAnne Bevers [protected]
Read full review of Hardee's RestaurantsHardees breakfast sandwiches
I go to the Ashland, VA location near my job for breakfast. No matter how many times i've ordered a soft fried egg on my sandwiches, I always end up with a flat, dried up looking, rubbery egg instead. The sausages are dry. The cheese is never melted and it ends up being a very disappointing experience that negatively impacts the start of my day. Just now, I...
Read full review of Hardee's RestaurantsFood Received
On May 1, 2023, I ordered a chicken club combo at the Hardees in Pembroke North Carolina's drive through window. I didn't take a bite of the sandwich until I had returned to work. The chicken was cold and rubbery. When I opened the sandwich, I could see that it was raw. I have tried to call the restaurant several times and I get a recording that no one was there to answer the phone.
I just didn't want anyone else to get sick from the raw chicken!
Desired outcome: Local restaurant employees do not care in the least. I just want someone in upper management to know the issues at this restaurant.
Service
On April 17th, 2023 I went to the Hardees at the Candlers Station # 1504004 in Lynchburg, VA. I went to the drive thru to order. I placed my order. When I went to the window the young lady did not greet me. She just stated the money I was to pay. I tried to question the amount and at that time another staff person. (who later identified herself as the...
Read full review of Hardee's RestaurantsService? Or product shortages? I'm not sure which one is the problem
The Waterloo Illinois location is always greeting the same way welcome to Hardee’s we are out of biscuits. I always try Hardee’s first but end up going across street to McDonald’s and settling for their food due to the biscuits shortage at Hardee’s this is a weekend observation but it’s almost all weekends. I’m not sure on how to make my complaint longer because this is the only issue and it’s truly 8 out of 10 visits that they say they are out of biscuits and I can’t figure out how this is even possible?
Desired outcome: Have them not be lazy and make biscuits so people don’t have to settle for McDonald’s
Products fine management needs serious coaching
I went in like I have always done, mainly in mornings for breakfast. I went to have been doing this for over 4 years now, never again now I suppose. I ordered a couple of biscuits to go like usual, paid and then over amount of jelly I ask for was given two packs for 2 biscuits, given me an extra maybe 2 packs per biscuits or whatever, it's not worth causing a scene and getting into an argument with me, in front of other customers over jelly, wow. Writing this has made me look again, it's a shame I will tell this story to others and will never be in that store again
Desired outcome: Apology would be nice, I live nearby and this is in a upscale neighborhood, not that it should matter.customer 4 years because it was close, food ok variety and the Ma
Associates Dress Code
Hello: My family & I visited the location @ London Bridge #1503268 Virginia Beach 23454 on 4/14. The cashier Samantha was not wearing a bra. Does Hardee's not have an undergarment policy? I think this was very unprofessional to have an associate waiting on customers without a bra. There were 3 people working, including a supervisor/manager & she should have said something to Samantha or sent her home to put on appropriate undergarments. Maybe this location needs training on their dress code...Thanks!
Desired outcome: I'd appreciate a response at: [protected]@gmail.com
Treated unfairly by employee
On 4.3.23 I purchase food for my child. Roshunna A would not give me or my child their cup until my child would speak to her. I ended up having to remove to cup as she my already upset child even more agitated. I noticed all of the employees began to act strange and it took nearly ten minutes for a kids meal to be created. All of the security camera were lights turned on which I'm not sure was an indication of a recording or emphasis of recording. Either way since my family tried to sue a catholic church & school for trying to conceal child abuse we have been harassed and placed on a government watch list. She called my child by a name known only by close family members. If she has "specialty training" through a local DHS fusion center she should be investigated for harassment which I take as a creepy threat. I purchased food and should not be treated differently and my child should not be harassed by proxy.
Desired outcome: Teach employees that have "specialty training" through a local DHS fusion center not to abuse the positions given to them by passively threatening customers on behalf of public safety.
Star burger and fries
Your store in new ulm Minnesota person taking order was very uncaring then took 12 min to get inside service delivered food to three girls first that had ordered after me saw my number on table as he went by me said out loud oh 62 be right there came with food about a minute or two later said sorry about the wait food was not even what would be called warm didn't say anything to them I didn't want to hear there excuses your help was sure laughing and giggling while I wait not good all the way around
2 taco salads and 2 soft chicken tacos
I live here in stanton ky I just went through your hardees restaurant drive through and bought Two taco salads and two chicken soft tacos when called back was told she didn't make them and she didn't hand them through the window but yet its the same name as the lady on the phone that was the cashier they treated me horribly not only was there no food n the taco salad but there only 3 pieces of chicken n each taco you also need to drug test them as I have seen first hand all the managers and some underage workers smoking dope our behind your store and thus is fact just drug test them n yu will see my food was handed to me as is and when I checked it out when I opened it it looked like this and was nothing I mean nothing but lettuce and half spoon of burger and two pieces of shredded cheese nothing else when yu spen that kind of money yu be upset too and I have more then one witness to my opening of the food
Desired outcome: I'd like my money back and a apology or else I'm going to report them all to the local sheriff on how they sit back out side by the drive through sign and smoke pot and more
Service and food quality
On 3/28/2023, I placed an order (#[protected]) at 11:43am at Hardee's 1504336 in Maryville, Tn. From the time I placed the order, it took around 12-13 minutes to get it. People were standing around inside but no body ever once came to tell me it was taking a few minutes and why or sorry for the wait and why. When I finally got my food, again, no one said sorry for your wait...handed me the food and shut the window. As I was leaving, I said a few choice words and behind the window, the lady mouthed 'well sorry'... a little late and with an attitude. Once back at work, the food was horrible. The chicken was like chewing rubber and I ended up throwing my lunch away. I did inform the people sitting around me know how bad the service and the food was and I will be very hard pressed to ever waste my money at a Hardee's again. I was in the service industry for years and without your customers, you don't have a business. Me and many more people are the reason your rude employees have a job and they better be reminded of that.
Desired outcome: I would like an apology though that won't bring me back to your door. Employees need to be taught how to wait on people. Letting people know about a wait time and apologizing for it makes a difference.
Customer service
This complaint is for the Hardee’s in Lawrenceburg Tn . 38464
This has got to be the worse Hardee’s that I’ve ever visited and sadly to say I come here every morning for breakfast for my grand children’ and I think it gets worse daily . Today [protected] as of the moment I have been sitting in the drive through for 40 minutes with only 4 cars ahead of me and it’s like this every morning. The management here is horrible one of the bigger ladies walks around with a vape in her hand all the time and she look la like she hasn’t changed her clothes or washed her hair in a week , the inside of the restaurant is terrible nasty. I wish that it were somewhere else that they would eat but they love Hardee’s and it literally makes me sick to visit this facility. . I spend a lot of money here but wish there was something that someone could do .
Desired outcome: Upgrades ur management so something can be done here .
Poor customer service
Went to Hardee’s in Collinsville va store number 1503719 tabitha and manager would not give any Extra tartar sauce after I as for extra on my sandwich when inside they said they didn’t have Kirby to put it in was very sorry customer service something need to be done they just looked at me and didn’t even help me and I bought 4 fish sandwiches please you let them know need to handle there customers better and I will no longer be going there to eat
Manager Danville Indiana 46122
Hi my name is Tim York [protected] in Danville Indiana 46122. Don't know really where to start but I guess me and my wife and sister-in-law went there today February 23rd 2023 there around 12:30 in the afternoon. We have only been there two times recently, the first time the woman manager just kind of blew me off at the box and the window extremely rude...
Read full review of Hardee's RestaurantsHardee's Restaurants Reviews 0
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Overview of Hardee's Restaurants complaint handling
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Hardee's Restaurants Contacts
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Hardee's Restaurants phone numbers+1 (877) 799-7827+1 (877) 799-7827Click up if you have successfully reached Hardee's Restaurants by calling +1 (877) 799-7827 phone number 0 0 users reported that they have successfully reached Hardee's Restaurants by calling +1 (877) 799-7827 phone number Click down if you have unsuccessfully reached Hardee's Restaurants by calling +1 (877) 799-7827 phone number 0 0 users reported that they have UNsuccessfully reached Hardee's Restaurants by calling +1 (877) 799-7827 phone numberGuest Response
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Hardee's Restaurants emailspublicreldept@hardees.com100%Confidence score: 100%Support
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Hardee's Restaurants address100 North Broadway, Suite 1200, Saint Louis, Missouri, 63102, United States
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Hardee's Restaurants social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 14, 2024
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