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Green Mountain Energy

Green Mountain Energy

300 W 6th St Suite 1600
United States - 78701
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866 785 4668 0 0
512 691 6151 0 0
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Green Mountain Energy Complaints & Reviews

Green Mountain Energy - Texas, McKinney - Extra fees on bill

Posted: 2015-10-07 by    Reviewer26711
Complaint Rating:  0 % with 0 votes
Green Mountain energy is a total rip off. I was not aware nor informed in the initial contract that if I am late paying not only do I have a late charge but I also incur a $20 disconnection notice fee. Ridiculous, when the electric has not been turned off....

Green Mountain Energy - Alaska, Houston - Fraudulent Business Practice

Posted: 2015-09-15 by    Dizang
Complaint Rating:  0 % with 0 votes
Beware of the salespeople from Green Mountain Energy who sell from door to door and the people that trained them. They are CRIMINALS. We've just switched from Bounce Energy to Green Mountain Energy because the numbers we got from the salepeople were misleading. We were guaranteed to save a lot...

Green Mountain Energy - Texas, Richardson - Not very &Green&

Posted: 2015-06-16 by    Dazoz
Complaint Rating:  0 % with 0 votes
For a company that prides itself on green credentials, their pricing structure rewards the largest consumers & financially penalizes the more frugal electricity user. Check their rates. From 0 up to 500 is the highest charge per KWh, with the rate dropping from 501 to 1000 KWh & dropping even...

Green Mountain Energy - ” switched energy service from a former Energy supplier “without my permission

Posted: 2015-04-04 by    Elena Streltsova
Complaint Rating:  100 % with 2 votes
Energy supplier called “ Green Mountain Energy” switched energy service from a former Energy supplier “ PECO Energy” without my permission. When I called them and asked what is going on, they said: they got permission to switch the service from my Son, when he is EVEN...

Green Mountain Energy - Unauthorized disconnection notice

Posted: 2015-02-05 by    Green monster energy
Complaint Rating:  0 % with 0 votes
I started with this company in April 2014 and it's been the most horrible experience. They charge for unauthorized late fees with no notice. Then if you make a payment arrangement they still charge late fees. Telling you that s verbal agreement isn't good enough. They don't give...

Green Mountain Energy Company - Harassment

Posted: 2014-11-26 by    Thomasina T.
Complaint Rating:  0 % with 0 votes
I was approached by a Green Mountain Representative while out in the city. He spoke to me about their PECO alternative, and I agreed to take a further look upon arriving home. After discussing Green Mountain with a friend, I opted not to sign up. I received a text message from the representative...

Green Mountain Energy - Service/ Billing

Posted: 2014-09-29 by    JSWOPE DFWAREA
Complaint Rating:  0 % with 0 votes

Green Mountain Energy - Wrongful power disconnection

Posted: 2014-05-07 by    Britany Roby
Complaint Rating:  0 % with 0 votes
I was placed on a payment plan March 5th, 2014. I was told by the representative that set me up on a payment plan to always go by my statement as far as the amount I'm expected to pay. The amount on the statement would automatically include a $54.03 additional to whatever the current bill...

Green Mountain Energy - Billing and Customer Service

Posted: 2013-11-05 by    terrimeaux
Complaint Rating:  0 % with 0 votes
Green Mountain Energy changed our pricing structure without notice and refused to correct their billing. Their supervisor, Sergio, was rude, telling me I was irresponsible in taking care of my bills. Wouldn't let me speak with a manager or give me a manager name and said he'd ask a...

Green Mountain Energy - Texas, Carrollton - Charges

Posted: 2013-10-30 by    Ahmed Ghadyali
Complaint Rating:  100 % with 1 votes
I was living in apt #2606 and moved to apt #3604 in the same apartment complaex and i called green mountain to transfer the services from my earlier apartment to new apartment, they transferred the services but they didn't changed the move out date from the earlier apartment.

Green Mountain Energy - Billing/ unfair fees

Posted: 2013-10-14 by    Carol24
Complaint Rating:  0 % with 1 votes
Green Mountain Energy has the most unfair practices of any electric company I've ever been associated with. Recently, when my family moved from one residence to another, I missed the due date of payments from both residents, the old one and the new. I was charged $20 twice on the bill from...

Green Mountain Energy - Illinois, Cicero - Fraud

Posted: 2013-09-06 by    Another Victim Scammed
Complaint Rating:  100 % with 1 votes
A Green Mountain Energy Salesman kept coming around trying to switch us. We learned from a previous experience that their prices are significantly higher that other services. This is hard to see the difference at the door because they don't show you the bottom-line rate you will pay. We...

Green Mountain Energy - Texas, Houston - Switched after I Said No

Posted: 2013-07-25 by    Shantilou
Complaint Rating:  0 % with 0 votes
I was at a festival and my niece wanted a baloon from the Green Mountain Energy Booth. The lady told my 4 yr old niece they were only giving them to people who completed their form. So I talked to her a min and she basically told me the form is an enrollment form. I told her I don't know...

Green Mountain Energy - Texas - Deceptive practices

Posted: 2013-02-26 by    cadumas
Complaint Rating:  100 % with 2 votes
I was approached by Tony with Green Mountain Energy at a local grocery store. He obtained some information from me and gave me his cell phone number so my husband could call him to get more information about the company and possibly switch to their services. I repeatedly asked if our service...

Green Mountain Energy, Dallas TX - Texas, Killeen - Misrepresented Rate and Terms

Posted: 2013-02-11 by    cougarco99
Complaint Rating:  100 % with 1 votes
We received a group of Solicitors at our door marketing Green Mountain Energy. They asked us if we would switch to cleaner Energy company which would save the environment and also save us money per month as well. Their sales representatives said we could lock in a rate of 5.5 cents per KWH,...

Green Mountain Energy - Texas, Lyford - Auto Draft and Refund

Posted: 2013-02-11 by    Jessica Candelario
Complaint Rating:  0 % with 0 votes
On January 29, 2013 Green Mountain Energy drafted my bank account twice through the auto pay system due to their "system error". GME failed to notify their consumers. I made contact with the company on January 31, 2013 and informed them of the situation and requested for them to reverse the...

Green Mountain Energy - Texas, Pharr - changed us company w/o permission

Posted: 2012-07-26 by    dee03
Complaint Rating:  100 % with 2 votes
was approached at my home by a green mountain energy representative I was asked if we wanted to switch to green mountain we said no. next next thing we know we received a letter in the mail stating a change will take place within the following 7 days letter was all in spanish which we don't...

Green Mountain Energy - Texas, Mansfield - Poor service

Posted: 2012-06-27 by    texanmp
Complaint Rating:  0 % with 0 votes
Customer service did not cancel service. I called a month in advance to notify them when I needed to cancel service. Just recently received a bill in the mail. It has been two months since I called Green Mountain and they were very quick to claim that I never called to cancel service. Then I...

Green Mountain Energy - I am never giving GME another look back

Posted: 2011-09-20 by    Sussale
Complaint Rating:  100 % with 2 votes
Just spent 2 and a half hours on the phone with the company.

Been with them for several years and never really had any problems. Sure, we've had a few "lates" but nothing like the past two years while we have been small on funds (who hasn't been in this economy).

Green Mountain Energy - Texas - Billing/Customer Service

Posted: 2011-09-09 by    grrrr2011
Complaint Rating:  100 % with 3 votes
Horrible customer service. I called on 8/25/11 to inquire why I was being charged for electricity that we had cancelled on 7/15/11 when we moved. I was told it would be resolved. Then, yesterday on 9/8/11, I see a charge taken out of my bank account AGAIN from Green Mountain. So I called, and...

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