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Follow Your Legend Complaints 5

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J
9:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Follow Your Legend $200 Plushies Order

The worst customer service I have ever experienced. I still have not received my $200 order after 2 months and the 10 gifts I purchased for 10 children did not arrive for Christmas, despite ordering them on November 20 and the website stating 5-10 day international delivery. I would have completely understood a 1 or even 2 week delay given the time of year, however 2 months is just not acceptable! Additionally, the company blatantly ignored all of my emails and requests for cancellation and refund (requests were made prior to shipping). I'm still waiting on my order and had to spend another $200 at a local toy store so that I'd have gifts for Christmas. I have contacted the company several times and still have not received any replies. No attempt has been made to address my concerns at all. The only contact I've received is continuous emails asking for reviews of the items, which I haven't even received. ABSOLUTELY ABYSMAL SERVICE BY FOLLOW YOUR LEGEND. DO NOT RECOMMEND!

Claimed loss: $200

Desired outcome: Refund

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6:15 pm EST
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Follow Your Legend Order not shipped

I placed an order on 11/5. It took Follow Your Legend a week and a half to ship and in a week since then they never actually handed the item over to DHL. In their last email to me, they stated they hope to be caught up with shipping orders by the end of next week. First time I contacted them I was told my order would be shipped soon.

The CS reps repeatedly ignored my requests for a delivery estimate and instead pushed shipping my order back a week. At this rate, it'll be a month before it ships. If it ships.

Claimed loss: $48

Desired outcome: Expedited delivery of my order.

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10:05 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Follow Your Legend I ordered 2 plush penguins July 14th and still have not received them

I ordered 2 plush penguins on July 14th 2023, said I would receive them within 5 to 7 days. Well,, here it is August 1st 2023 and have contacted Follow Your Legend numerous times. Only to be told nothing! That they would get back to me within 1 to 2 business days. Haven't heard anything back. Can't call them you have to send an email and I am not getting any answers. I now asked for my money back and I get that dang standard reply we will get back to you within 1 to 2 business days. This company is scamming people right and left.

Mar Nelson

Desired outcome: I want my money back

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Is Follow Your Legend Legit?

Follow Your Legend earns a trustworthiness rating of 60%

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Our conclusion: ComplaintsBoard’s research finds Follow Your Legend trustworthy, but it’s still important to be cautious. If you are considering dealing with Follow Your Legend, ensure you understand the risks involved before deciding.

Followyourlegend.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Followyourlegend.com you are considering visiting, which is associated with Follow Your Legend, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Follow Your Legend protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We have detected an internal review system on Follow Your Legend's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
  • We found that Follow Your Legend website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
  • We conducted a search on social media and found several negative reviews related to Follow Your Legend. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
S
9:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Follow Your Legend Order for two hats

I placed an order for two hats 6-weeks ago.

I have not received my order and despite several emails I’m informed that they are having problems with DHL delivery., Two days ago I received a delivery from DHL and he assured me that DHL has no issues with staffing or meeting customer delivery commitments.

My conclusion is this company is a scam. Potential buyers should check out this company before placing orders.

Desired outcome: deliver my order

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M
1:44 pm EST

Follow Your Legend Bracelet

I placed an order with the company on 11/24/22 for two of the bracelets that can be filed with sand or dirt because I wanted to give them to my kids as a Christmas gift so they could put their grandfathers ashes in them. The order still has not shipped as of 12/6/22 and I have contacted them multiple times by email because that is the only way they can be contacted. I have gotten no response back from them and at this point I just want my $50 back so I can purchase from a legit business not a bunch of scammers. There is no customer service number to call or anything and I’m very mad and upset about the way this company is scamming not only myself but many others as well. Please help get my money back!

Desired outcome: A refund

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Giulia Yu
US
Jul 15, 2023 3:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Stay away! I don't know if the 5 star reviews are paid or fake but it was been more than 2 weeks that I am waiting for the 2 hats that I have ordered but the order seems to be stucked based on DHL. I have not heard from customer service back either. Horrible experience, do not let them take your money.

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JRo44
Sydney, AU
Jan 23, 2023 12:43 am EST
Verified customer This complaint was posted by a verified customer. Learn more

It’s a total sham. I ordered 3 turtles for Xmas in No ember to ship to Australia, I was promised them by Christmas. They never arrived and were marked as still in transit in US 5 weeks after order. I chased and chased and chased my order, requested a refund and got legal involved. Then, all of a sudden, on 20 Jan, the order shows up. Never received a mail, never received a call, never received a thing. Disgusting service, substandard product, fraudulent business practice. Don’t touch them.

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Mary f Nelson
US
Aug 01, 2023 10:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of JRo44

I'm in the same boat only I ordered the 2 plush penguins. I have contacted them repeatedly and get nowhere. I too, have asked for my money back and about to get legal involved as I type this.

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ImiG
US
Jan 05, 2023 9:37 am EST

I’m in the same boat.

I have sent so many emails and had no response. I wanted to cancel the items as they hadn’t shipped them a month after I ordered them and they weren’t going to arrive in time for Christmas.

Then I get a notification they had shipped after I had tried to cancel them. They still haven’t arrived weeks later and we are no longer in the city I had them shipped to.

There is no number, I have been all over their Instagram and fb and emails and nothing. Is this business a scam?

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Tammy Petty Phares
US
Jan 03, 2023 3:08 pm EST

I ordered 3 bracelets. They actually did arrive, however one is damaged (no magnet in place to hold bracelet together). I cannot get a response from them. It’s been 2 weeks and they still will not respond. I def don’t recommend this company!

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Mariana Malcato
US
Dec 26, 2022 6:11 am EST

IT’S A SCAM! IT’S BEEN 2 MONTHS SINCE MY ORDER AND I STILL HAVEN’T RECEIVED IT! first they always said, “it’s in transit, you will get it, blabla”. Now they just stopped answering my messages and emails! DONT BUY ANYTHING FROM THEM!

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RoniR
Dana Point, US
Dec 08, 2022 11:37 pm EST

I also ordered 2 plushy turtles from Legends Bracelets on 11/27, when I inquired about the status of my order I received the same message as above. There is no way to contact this company, I ordered these as Christmas gifts and I know I will not have them by Christmas and now I doubt I will ever receive them!

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Frequently asked questions (FAQ) about Follow Your Legend customer service
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Is Follow Your Legend a legitimate website?

Yes, Follow Your Legend is a legitimate website that provides personal and professional development services.

What services does Follow Your Legend offer?

Follow Your Legend offers a range of services, including coaching, courses, and resources designed to help individuals achieve their goals and live a fulfilling life.

Who founded Follow Your Legend?

Follow Your Legend was founded by Scott Dinsmore in 2011, but he passed away in 2015.

Is Follow Your Legend still active after Scott Dinsmore's passing?

Yes, Follow Your Legend is still active and continues to offer services and resources to users.

Are the coaches affiliated with Follow Your Legend certified or trained?

The coaches affiliated with Follow Your Legend are typically certified and trained in various coaching methodologies and approaches.

Are the courses and resources provided by Follow Your Legend effective?

The effectiveness of the courses and resources provided by Follow Your Legend may vary depending on the individual and their specific needs and circumstances.

Is Follow Your Legend's pricing competitive with other personal and professional development services?

Follow Your Legend's pricing may be considered higher than some other personal and professional development services, but the quality of the services may also be higher.

Is Follow Your Legend's website easy to navigate?

Follow Your Legend's website is generally considered easy to navigate, with clear categories and descriptions of services.

Does Follow Your Legend have a refund policy?

Follow Your Legend does not appear to have a public refund policy, but users may be able to request refunds on a case-by-case basis.

Is Follow Your Legend's coaching personalized to each individual's needs?

Follow Your Legend's coaching is typically personalized to each individual's needs and goals.

Does Follow Your Legend offer any free resources or services?

Follow Your Legend does offer some free resources, such as blog posts and a podcast, in addition to paid services.

Is Follow Your Legend's coaching available in multiple languages?

Follow Your Legend's coaching may be available in multiple languages, depending on the coach's language proficiency.

Does Follow Your Legend have any notable success stories?

Follow Your Legend has many testimonials from individuals who have found success and fulfillment through their services.

Does Follow Your Legend have a community or forum for users to connect with each other?

Follow Your Legend does not appear to have a dedicated community or forum, but users may be able to connect through social media.

Is Follow Your Legend's content accessible for individuals with disabilities?

Follow Your Legend's website appears to be accessible for individuals with disabilities, with alt text and keyboard accessibility.

Does Follow Your Legend have a social media presence?

Follow Your Legend does have a social media presence on platforms such as Facebook and Twitter.

Is Follow Your Legend's website secure for online transactions?

Follow Your Legend's website uses secure encryption technology to protect customers' personal and financial information during online transactions.

Does Follow Your Legend have any partnerships or collaborations with other organizations?

Follow Your Legend does not appear to have any major partnerships or collaborations at this time.

Does Follow Your Legend have any notable affiliations or memberships in coaching or personal development organizations?

Follow Your Legend's coaches may have affiliations or memberships in coaching or personal development organizations, but this information is not readily available on the website.

Is Follow Your Legend's website regularly updated with new content and services?

Follow Your Legend's website is updated regularly with new content and services, with blog posts and podcast episodes being added on a weekly basis.

Overview of Follow Your Legend complaint handling

Follow Your Legend reviews first appeared on Complaints Board on Dec 6, 2022. The latest review $200 Plushies Order was posted on Jan 1, 2024. Follow Your Legend has an average consumer rating of 1 stars from 5 reviews. Follow Your Legend has resolved 0 complaints.
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    May 13, 2024
Follow Your Legend Category
Follow Your Legend is ranked 13 among 23 companies in the Clothing Accessories category

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