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Bold stacker ring
The Store at Yorkdale (the salesperson Julie/Julia), lied to me. I bought the bold stacker ring online. I found out the ring was too small (size 4 to 5) and I wanted to simply replace the ring. I first asked if I could exchange the online, size 4 ring with a size 5 in the store. She said yes. I told her I had a copy of the receipt for the ring. The day...
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Replied
I returned my items and I received an email that the items were not inside of the box and refuse to refund my purchase
I returned my items and I received an email that the items were not inside of the box and refuse to refund my purchase. They accused me of keeping the items and returning the box. I places the necklace and charm inside the box and packaged them as I was told to do so. I want a full refund
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
This company advertise their jewellery as 14k gold that will not deteriorate or tarnish with time
This company advertise their jewellery as 14k gold that will not deteriorate or tarnish with time. I bought a pair of pearl earrings from them that come with this confirmation that the product will last through time without tarnishing. Unfortunately, the entire gold parts of the jewellery have turned black which leads me to confirm that the product is not as advertise. If it were actually 14k gold, it would still be intact.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Mejuri legit?
Mejuri earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Mejuri. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
By resolving 75% of 4 negative reviews, Mejuri is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.
Mejuri has claimed the domain name for mejuri.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Mejuri.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mejuri as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Mejuri have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Mejuri and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Mejuri.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Mejuri.
However ComplaintsBoard has detected that:
- Mejuri protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Replied
I have made 2 purchases from Mejuri's online store
I have made 2 purchases from Mejuri's online store. One item in June , another in November . Today (01/26) I received advertising snail mail at my private residence from Mejuri. This is extremely concerning considering the fact that I have never signed up for an account on the Mejuri website nor have I ever subscribed to any marketing or advertising mail/e-mail lists. I have provided my mailing/billing address to Mejuri twice, EXCLUSIVELY during the checkout process and am extremely distraught that there was no disclosure or ANY MENTION OF THIS gross misuse of the customers' private information anywhere on their website, Privacy Policy, or Terms and Conditions.
The complaint has been investigated and resolved to the customer’s satisfaction.
Mejuri reviews 0
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About Mejuri
The Mejuri collection of jewelry includes rings, earrings, necklaces, and bracelets that are all designed with the highest standard of craftsmanship. All pieces are elegantly and expertly designed to match the latest fashion trends, featuring versatile styles that can be worn on a daily basis or for special occasions.
What sets Mejuri apart from other jewelry brands is its focus on transparency and sustainability in its manufacturing process. The brand prides itself on sourcing ethical and sustainable materials, including conflict-free diamonds, to produce high-quality pieces that customers can feel good about wearing. Mejuri’s attention to detail throughout the whole production process is truly impressive, which is evident in the satisfaction of its customers.
Mejuri’s ultimate goal is to empower women to celebrate their individuality and showcase their unique personalities through their jewelry choices. The brand achieves this goal by offering a wide range of designs, from minimalist to more elaborate styles, that appeal to a broad range of customers. Mejuri has also created an online community where customers can share their stories and experiences wearing the jewelry brand, which is a testament to the strong bond it has built with its customers.
In conclusion, Mejuri is a jewelry brand that stands out for its dedication to quality, creativity, and sustainability. The company's mission is to empower women to express their individuality and style through its understated, yet chic, jewelry pieces. With its commitment to transparency and ethical manufacturing processes, along with its versatile collection of designs, Mejuri is an ideal choice for women looking for everyday luxury.
Overview of Mejuri complaint handling
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Mejuri contacts
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Mejuri phone numbers+1 (310) 597-4745+1 (310) 597-4745Click up if you have successfully reached Mejuri by calling +1 (310) 597-4745 phone number 0 0 users reported that they have successfully reached Mejuri by calling +1 (310) 597-4745 phone number Click down if you have unsuccessfully reached Mejuri by calling +1 (310) 597-4745 phone number 0 0 users reported that they have UNsuccessfully reached Mejuri by calling +1 (310) 597-4745 phone number
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Mejuri emailscontact@mejuri.com96%Confidence score: 96%Support
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Mejuri address906 Dundas St W, Toronto, Ontario, M6J 1W1, Canada
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Mejuri social media
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