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First Convenience Bank Customer Care Service

First Convenience Bank (FCB)

PO Box 937
Killeen
Texas
United States - 76540- 0937

Customer Support Phone Numbers

Work days:
Mon7 AM - AM
Tue7 AM - AM
Wed7 AM - AM
Thu7 AM - AM
Fri7 AM - AM
Sat8 AM - AM
Sun10 AM - AM
 

First Convenience Bank Complaints & Reviews

First Convenience Bank - California, Richmond / Rude, Childlike behavior

No
notbankhappy on 2015-11-18
On November 16th, I approached the bank counter and made a request to Justin, bank employee, to deposit funds into my account which included cash, paper checks, and a wire transfer from Western Union. Justin partially completed my request and instructed me to stand to the side of the bank...

First Convenience Bank / They took money for the declines and didn’t help you to solve the problems

Ed
eddyf on 2015-08-28
When I signed up for the services of First Convenience Bank, I was told that if I had any problems, the tellers from the company would help me. But when I have serious problem, the teller told me that he could help. I wanted to put fuel to my car, but my card was declined. After that the...

1stcb.com / They started to steal from my account

Nt
NT_NFSU on 2015-05-12
OMG. I used the website www.1stcb.com. But after couple of weeks, I started to notice that money started to disappear from my account. WTF? I called them and sent emails, but these jerks didn’t react and didn’t return my money back. WTF? I wonder if there are people, who had...

First Convenience Bank of Texas - Texas, Forney / Excessive Overdraft Charges

Jo
joem21 on 2014-12-05
I most recently suffered (Double Dipping) by First Convenience Bank. I have noticed that they will charge a $35.00 fee for pending charges only to find them picking the order when charges are posted in an attempt once again to collect fees. For 5 transactions I was charged $245.00 in overdraft...

First Convenience Bank - Arizona, Tucson / Faulty transasations

Fi
First convience Bank on 2014-02-14
Proof upon request. I received my taxes direct deposited as usual on at a different bank. This time the Bank was First Convenience Bank in Tucson at the Wall-mart. Me and my wife filed joint return was filed together, and as soon as the check went in the account they send me a an available...

First Convenience Bank / Everything about them

Mr
Mry1968 on 2013-11-01
Everything about this bank sucks. More than half the time you can't even access the online banking site. It is always "under maintenance". The other day I had two accounts that weren't even mine on my online account, and then they emailed me that I apparently tried to administer...

First Convenience Bank - Texas / Denial of access to funds

Jg
JGC013 on 2012-11-30
On Monday November 19th 2012 I deposited a check into my account at First Convenience Bank, a division of First National Bank Texas. I called First Convenience Bank and spoke with a customer service supervisor by the name of Else who told me that the funds where placed are hold by the lo...

First Convenience Bank - Arizona, Mesa / Bad bank that ripps people off!

Sa
Sam foti on 2012-09-08
I opened an account with this bank in an Arizona walmart and thought it was convenient! I read all the fine print and knew about the 90 days of keeping the account open or they charge 25.00 to close it. I kept this account open for over 90 days and moved out of state for a job. There is no...

First Convenience Bank - Arizona, Phoenix / Poor Service

It
ITREALLYSUCKS on 2012-04-26
Because i live out of state and we have no First Convenience Bank in our state, the branch in AZ said it was ok to mail a deposit to the branch. That is what i did, and it cost me $5.90, it was delievered and i have confirmation that it was delivered, but nobody within the branch or at...

First Convenience Bank - Texas / Federal regulators need to look into this bank

Jk
jkwaghorne on 2012-03-30
I had been banking with this institution for more than 6 months. During this time I had two overdrafts. One of the overdrafts was because I was doubled dipped by an automatic withdrawal. I went to open a savings account on 3/22/12. No problems, the people at the branch were nice when they...

First Convenience Bank / Stay away

Be
Benbellhimself on 2011-11-19
This bank will try and rob you all they can with there outrages fees.this is by far the werst bank I have every had anything to do with.

First Convenience Bank / Fraud

Ar
arhy on 2011-10-09
PLEASE beaware of this bank. DONOT do banking with this bank. they are gona rob you with their overdraft charges and they give you the wrong information every time. they are very very slow and their transactions take 2-3 days to go through.

First Convenience Bank / Worst Bank!!

Jo
joycefuentes on 2011-10-05
I was buying some medicen at CVS when my card was decling and I knew for a fact that I had money in my account. I called customer service they said I need to go to one of their branches so I did and I was NEGATIVE 1800.00 DOLLARS. I disputed charges that weren't mine but I was denied...

First Convenience Bank / Scam

Lo
LonnieLH20 on 2011-08-29
I was a First Convenience Bank member until today. I dont have the greatest credit around so I figured a bank who will give me an account great. Started direct deposit an everything was going great until to day 4-16-10. I knew I might have some overdraft fees from previous transaction...

First Convenience Bank / Scam Artists

Cj
CJSandifer on 2011-08-15
These crooks charged me the exact same outrageous overdraft fee (209.82) within a 24 hour period and claimed that "it just worked out that way". Plus, if you account is low or negative they will hold your deposits an extra day or two just so they can ding you for overdraft and take YOUR...

First Convenience Bank / The worst liars

Hk
HKeaton on 2011-07-11
I have opened up an account and I have friends told me about this bank that they ripped their customers off from their customers. They can't take care their customer very will. For an example once you deposit a check they hold that check for 4 to 5 days then they decided to deposit...

First Convenience Bank / Do NOT do business here

Sm
SmallBizOwnerx3 on 2011-06-23
I just recently opened another small business and decided to use 1st Convenience bank since it was located in my local Kroger's Store and they had extended hours. I should have followed my gut instinct to quickly run away when the so called "branch manager" began arguing with me about...

First Convenience Bank - Texas, Kileen / Fraud on my account

La
Larressia on 2011-05-24
I was with this bank for over 5 years with no problems at all. Until 05/21/11, i checked my online statement and the bank allowed someone to overdraw my account by $1152.00.. I called the 800# and spoke to a rep and she advised since the charges were pending that the only way I could...

First Convenience Bank / Draft overdraft charges on daughters closed account

Cb
Cb1966 on 2011-01-26
Looking at previous reviews, there isn’t much more that can be said about this bank, but here you go. My daughter inadvertently over drafted. Within 2 days, the OD charges had run up to $300+. We went down and took care of the charges, as well as closing the account. They tried to get...

First Convenience Bank / Horrible Bank

Fe
Well I am taking a stand against the bank, send any and all information about how the bank has treated/wronged you, if you would like to help then please contact: David Espinosa, Legislative aide to: Roberto R. Alonzo district 104 The Texas House of Representatives Phone: 214-942-7104 Fax...

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