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First Convenience Bank Logo

First Convenience Bank

First Convenience Bank (FCB)

PO Box 937
Killeen, Texas 76540 - 0937
United States
Customer Care
Phone:800-903-7490/ 254-634-2161/800-677-9801
First Convenience Bank (FCB), a division of First National Bank Texas, first opened our doors more than 114 years ago in Killeen, Texas. The same pioneering spirit that drove our success over 114 years ago remains a driving force as we continue to provide for the safety and security of your financial needs.
 

First Convenience Bank Complaints & Reviews

First Convenience Bank of Texas - Excessive Overdraft Charges

Posted: 2014-12-05 by    joem21
Complaint Rating:  0 % with 0 votes
I most recently suffered (Double Dipping) by First Convenience Bank. I have noticed that they will charge a $35.00 fee for pending charges only to find them picking the order when charges are posted in an attempt once again to collect fees.

For 5 transactions I was charged $245.00...
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - Faulty transasations

Posted: 2014-02-14 by    First convience Bank
Complaint Rating:  0 % with 0 votes
Proof upon request. I received my taxes direct deposited as usual on at a different bank. This time the Bank was First Convenience Bank in Tucson at the Wall-mart. Me and my wife filed joint return was filed together, and as soon as the check went in the account they send me a an available balance...
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - Everything about them

Posted: 2013-11-01 by    Mry1968
Complaint Rating:  0 % with 0 votes
Everything about this bank sucks. More than half the time you can't even access the online banking site. It is always "under maintenance". The other day I had two accounts that weren't even mine on my online account, and then they emailed me that I apparently tried to administer...
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - Texas - Denial of access to funds

Posted: 2012-11-30 by    JGC013
Complaint Rating:  0 % with 0 votes
On Monday November 19th 2012 I deposited a check into my account at First Convenience Bank, a division of First National Bank Texas. I called First Convenience Bank and spoke with a customer service supervisor by the name of Else who told me that the funds where placed are hold by the loss prevention...
Complaint comments Comments Complaint country United States, Texas Complaint category Banks

First Convenience Bank - Arizona, Mesa - Bad bank that ripps people off!

Posted: 2012-09-08 by    Sam foti
Complaint Rating:  100 % with 3 votes
I opened an account with this bank in an Arizona walmart and thought it was convenient! I read all the fine print and knew about the 90 days of keeping the account open or they charge 25.00 to close it. I kept this account open for over 90 days and moved out of state for a job. There is no first...
Complaint comments Comments Complaint country United States, Arizona, Mesa Complaint category Banks

First Convenience Bank - Arizona, Phoenix - Poor Service

Posted: 2012-04-26 by    ITREALLYSUCKS
Complaint Rating:  0 % with 0 votes
Because i live out of state and we have no First Convenience Bank in our state, the branch in AZ said it was ok to mail a deposit to the branch. That is what i did, and it cost me $5.90, it was delievered and i have confirmation that it was delivered, but nobody within the branch or at Walmart...
Complaint comments Comments Complaint country United States, Arizona, Phoenix Complaint category Banks

First Convenience Bank - Texas - Federal regulators need to look into this bank

Posted: 2012-03-30 by    jkwaghorne
Complaint Rating:  100 % with 1 votes
I had been banking with this institution for more than 6 months. During this time I had two overdrafts. One of the overdrafts was because I was doubled dipped by an automatic withdrawal.
I went to open a savings account on 3/22/12. No problems, the people at the branch were nice when...
Complaint comments Comments Complaint country United States, Texas Complaint category Banks

First Convenience Bank - Stay away

Posted: 2011-11-19 by    Benbellhimself
Complaint Rating:  0 % with 0 votes
This bank will try and rob you all they can with there outrages fees.this is by far the werst bank I have every had anything to do with....
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - Fraud

Posted: 2011-10-09 by    arhy
Complaint Rating:  0 % with 2 votes
PLEASE beaware of this bank. DONOT do banking with this bank. they are gona rob you with their overdraft charges and they give you the wrong information every time. they are very very slow and their transactions take 2-3 days to go through....
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - Worst Bank!!

Posted: 2011-10-05 by    joycefuentes
Complaint Rating:  0 % with 2 votes
I was buying some medicen at CVS when my card was decling and I knew for a fact that I had money in my account. I called customer service they said I need to go to one of their branches so I did and I was NEGATIVE 1800.00 DOLLARS. I disputed charges that weren't mine but I was denied because...
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - Scam

Posted: 2011-08-29 by    LonnieLH20
Complaint Rating:  100 % with 2 votes
I was a First Convenience Bank member until today. I dont have the greatest credit around so I figured a bank who will give me an account great. Started direct deposit an everything was going great until to day 4-16-10. I knew I might have some overdraft fees from previous transactions made...
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - Scam Artists

Posted: 2011-08-15 by    CJSandifer
Complaint Rating:  0 % with 0 votes
These crooks charged me the exact same outrageous overdraft fee (209.82) within a 24 hour period and claimed that "it just worked out that way". Plus, if you account is low or negative they will hold your deposits an extra day or two just so they can ding you for overdraft and take...
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - The worst liars

Posted: 2011-07-11 by    HKeaton
Complaint Rating:  0 % with 1 votes
I have opened up an account and I have friends told me about this bank that they ripped their customers off from their customers. They can't take care their customer very will. For an example once you deposit a check they hold that check for 4 to 5 days then they decided to deposit and...
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - Do NOT do business here

Posted: 2011-06-23 by    SmallBizOwnerx3
Complaint Rating:  100 % with 2 votes
I just recently opened another small business and decided to use 1st Convenience bank since it was located in my local Kroger's Store and they had extended hours. I should have followed my gut instinct to quickly run away when the so called "branch manager" began arguing with...
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - Texas, Kileen - Fraud on my account

Posted: 2011-05-24 by    Larressia
Complaint Rating:  100 % with 3 votes
I was with this bank for over 5 years with no problems at all. Until 05/21/11, i checked my online statement and the bank allowed someone to overdraw my account by $1152.00.. I called the 800# and spoke to a rep and she advised since the charges were pending that the only way I could dispute...
Complaint comments Comments Complaint country United States, Texas, Kileen Complaint category Unauthorized Charges

First Convenience Bank - Draft overdraft charges on daughters closed account

Posted: 2011-01-26 by    Cb1966
Complaint Rating:  100 % with 1 votes
Looking at previous reviews, there isn’t much more that can be said about this bank, but here you go.

My daughter inadvertently over drafted. Within 2 days, the OD charges had run up to $300+. We went down and took care of the charges, as well as closing the account. They...
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - Horrible Bank

Posted:    Feythhealer
Complaint Rating:  0 % with 0 votes
Well I am taking a stand against the bank, send any and all information about how the bank has treated/wronged you, if you would like to help then please contact:
David Espinosa, Legislative aide to:
Roberto R. Alonzo
district 104
The Texas House of Representatives
Complaint comments Comments Complaint country United States Complaint category Banks

First Convenience Bank - Texas - Horrrible Customer Service

Posted:    anonymoustxls
Complaint Rating:  0 % with 0 votes
This bank knows nothing about customer service. Just closed out my account at the bank in desoto, tx the representative was taking care of me then invited another customer to sit next to me while she finish closing my account out. No privacy. two weeks prior to this I walked in first convenience...
Complaint comments Comments Complaint country United States, Texas Complaint category Banks

First Convenience Bank - Texas, Houston - Account balance

Posted:    STEAMING_MAD01
Complaint Rating:  100 % with 3 votes
The bank put 7 dollars in my account for a referral and i took that card to the store and the man behind the counter did everything with the card and some one from the bank called me and asked about some denial fees and i explained to her and she said she was going to clear my balance!!! Friday...
Complaint comments Comments Complaint country United States, Texas, Houston Complaint category Banks

First Convenience Bank - Their customer call center is utterly incompetent and they do not value their customers

Posted:    Pesteer
Complaint Rating:  100 % with 1 votes
These crooks charged me the exact same outrageous overdraft fee (209.82) within a 24 hour period and claimed that "it just worked out that way". Plus, if you account is low or negative they will hold your deposits an extra day or two just so they can ding you for overdraft and take...
Complaint comments Comments Complaint country United States Complaint category Banks

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