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eBay Customer Care Service

eBay Inc

2211 North First Street
San Jose
California
United States - 95131

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+1 800 322 9266 0 0
+1 408 376 7400 0 0
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eBay Complaints & Reviews

eBay / Re:refund

Du
DueGee Mack on Dec 29, 2016
Dwight jimerson Aka duegee mack 916 balzar ave apt 1 Las vegas nv 89106 Re: refund 12/28/2016 Dr. Devin wenig ceo Ebay corporate office & headquarters 2145 hamilton ave San jose ca 95125 (408) 376-7400 This is a complaint about the customer service I received after trying to rectify a...

eBay / Backpack lunch box

Sh
Sherry Zelesnak on Dec 8, 2016
New message: #371210332217 I ordered a monogramme... eBay New message to: scootertrashridingear #371210332217 I ordered a monogrammed book bag and lunch box for my 5th grade granddaughter. It is falling apart and hasn't even made it through have the school. Very discounted with my buy. What...

eBay / Ebay service

Jo
Jose Carlos Garcia Tapia on Nov 24, 2016
Ebay should instruct Pitney Bowes Co. to verify correctly the import duties… because as I mentioned already this is legal robbery! I would be very pleased to be refunded the $25.- which Pitney Bowes extracted from my PayPal account. I did not mention the charge of $40.90 charges by Pitney...

eBay / Blacklisted, icloud, locked stolen iphone - jianwang777

Je
Jeo Pif on Nov 20, 2016
Jian wang aka Ebay user id jianwang777 is selling stolen, icloud, blacklisted, unpaid balance iphones under for parts/ broken however in his description says they will activate an carriers and even assures you in private messages before the purchase. When you open a case all they care...

eBay / Resolution center of ebay

Ma
Malti Lemnouar on Nov 16, 2016
I have opened a dispute for the payment I made to Paulius Civilka, this scammer sell nothing he pretend that he will register your domain name but actually just steal your money and pretend he delivered the product since he has just to say so to ebay and ebay will beleive it . I contacted ebay...

E-bay / Management service

Jo
Jose0919 on Nov 12, 2016
My family and i sit down the manager the name of Zane and the host was very disrespectful to one of the service told the young lady that he hate her and that she is a fat b**** when I observed the server she was pregnant. I felt so bad that I had to walk out because I lost my appetite. The...

eBay / Sell

Dm
Dmitri Medvedev on Nov 6, 2016
1. Tried to fill a new item sell page in Google Chrome and it stuck on thinking forever! 2. Switched to MS edge, no freezing, but numerous errors when tried to upload various image (a stupid mandatory requirement): "Some of your photos do not comply with our policy"! 3. Bug in UX -...

eBay / Horrible attitude!

Va
Vavn on Nov 4, 2016
I'm extremely disappointed with Ebay! I was their loyal customer for a long time and recently got scammed! Ordered something from a seller on Ebay and never received my order! No matter how hard I've tried to reach the seller he ignored all my messages. But the worst part here is Ebay...

Fu Ting / New slim padded sequin women gown long sleeves evening prom party formal dress

Sa
sayedmohdd5e on Oct 11, 2016
I wanted to order a sequim from ebay but it was not available. I contacted the seller to make it available but they said it will not be available there and I have to buy from them directly. They sent me a paypal link through which I paid. The dress value was $60 and then addition they...

eBay / Price guarantee

Da
dann09 on Oct 8, 2016
I listed an iPhone 6 on eBay that was in nearly flawless condition as an "excellent" condition used phone and describing every mark on the phone and describing the phone as accurately as possible. eBay guaranteed my phone would sell for at least $352 and if not they would provide a store...

eBay / Bad experience

Su
Susanne on Sep 28, 2016
Hello! I've purchased a Halloween costume from a seller on eBay over a month ago and after I paid he stopped replying to my messages. I never received any confirmations or tracking number, and I have no idea where my order is. I was supposed to receive it already. I sent over 10 messages, but...

eBay / Disrespectful seller

Ro
ROBIN66 on Jul 31, 2016
dear sir/madam: i am writing this complaint about the disrespect for eBay.com/seller, Adam Pace. he live at 1019 Riverbend Club Cir SE, Atlanta, GA, 30339, or 4236 cannington ct, Douglasville, Ga, 30135. My brother, Raul Bobet, order an item from eBay.com/seller, Adam Pace. the item is #...

Ebay.com / Ebay's own scams

Bi
bilguana on Jul 18, 2016
EBAY sends me deals on selling items with a reduced selling fee rate often and I have used some of them. The latest one they sent me said a $1 selling fee. I sold an item and they charged me their usual 10% selling fee. I disputed it with my credit card company, which they arrogantly...

eBay / buyers protection

No
noznoz on Jun 30, 2016
A new scam being used by eBay is to remove a listing after you have paid then hold on to your money for 8-11 days so the seller can respond. I have had two such cases this week, as the listing is removed the poor buyer is completely sidelined and all you can do is wait in the hope that...

eBay / Huge disappointment!

Ci
Cindy on May 19, 2016
I have ordered two long pink wigs from a seller on eBay and instead of long I received two short pink wigs. Not only they were short but the color was also not the same as picture. I contacted the seller and asked for an exchange but he refused and stopped answering my messages. Then I...

eBay / Fraud Service by selling wrong product and no response

Di
divyeshroy on May 7, 2016
I have ordered LCD for Asus Zenphone 4(PaisaPay ID : 42452346497) mobile which cost Rs.1295 and what i have received is something very smaller(Not sure if it is for Asus phone) See attached images on my broken screen mobile and what i have received. Contacted Ebay customer service for 5-6...

eBay / Gift cards unable to be cancelled when fake ebay invoice

An
angeljd on Apr 13, 2016
april 13, 2016 see faked ebay invoice below regarding payment with ebay gift cards Purchase Confirmation for 1998 Ford E Super Duty RV 2 messages "eBay Motors Wed, Apr 13, 2016 at 6:35 PM To: MaryR O'Sheeran Inline image 4 Here's the payment confirmation for your purchase...

eBay / Violating their own policy of "100% money -back guarantee" and ignoring the "case" info in denial of refund

El
elperico on Apr 6, 2016
I purchased a consumable product from which I became ill. I informed the vendor who refused to pay the return shipping. EBay policy on this is: *If there's a problem with an item, the seller is responsible for paying return shipping costs. (copied & pasted from the eBay website) The "seller"...

eBay / Dishonest seller

Cr
CrownJack on Mar 29, 2016
I have purchased a mobile phone from eBay and when it arrived it was not working! I could not even turn it on! I immediately contacted the seller and asked for a replacement and he said ok. So, several weeks passed and nothing arrived, so I contacted the seller again and asked about my...

eBay / Seller harassing me over a refund I deserved!

Sa
sam stevens on Mar 23, 2016
As A favor to all past and present E-buyers, DO NOT PURCHASE from E-bay. I was a large buyer of their goods thru various sellers and only experienced few problems despite a huge amount of spending on E-bay!. The last seller I dealt with on E-bay was so awful and harassed me with hostility over a...

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