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eBay Customer Care Service

eBay Inc

eBay Inc. Head Office:
Whitman Campus, 2065 Hamilton Avenue, USA

San Jose
United States - 95125

Customer Support Phone Numbers

1 866 540 3229 1 4
1 800 322 9266 0 1
1 408 376 7517 0 0
Work days:
Mon8 AM - 10 PM
Tue8 AM - 10 PM
Wed8 AM - 10 PM
Thu8 AM - 10 PM
Fri8 AM - 10 PM
Sat9 AM - 6 PM
Sun9 AM - 6 PM
eBay Park North
2211 North First Street
San Jose, CA 95131

eBay Head Office:
1 800 322 9266
1 408 376 7400
1 408 376 7401
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eBay Complaints & Reviews

eBay / Vintagenesgaming / Ebay seller

K Brian on Aug 2, 2016
Seller VINTAGENESGAMING on Ebay used a scammy seller tactic on my for a purchase. ey asshole, I was flying across the country due to a death in the family, and they canceled my order since i didnt pay within two minutes! Somthey sold me an item, agreed to the sale, then when i landed and...

eBay / Disrespectful seller

JOKER89 on Jul 31, 2016
dear sir/madam: i am writing this complaint about the disrespect for eBay.com/seller, Adam Pace. he live at 1019 Riverbend Club Cir SE, Atlanta, GA, 30339, or 4236 cannington ct, Douglasville, Ga, 30135. My brother, Raul Bobet, order an item from eBay.com/seller, Adam Pace. the item is #...

Ebay.com / Ebay's own scams

bilguana on Jul 18, 2016
EBAY sends me deals on selling items with a reduced selling fee rate often and I have used some of them. The latest one they sent me said a $1 selling fee. I sold an item and they charged me their usual 10% selling fee. I disputed it with my credit card company, which they arrogantly...

eBay / buyers protection

noznoz on Jun 30, 2016
A new scam being used by eBay is to remove a listing after you have paid then hold on to your money for 8-11 days so the seller can respond. I have had two such cases this week, as the listing is removed the poor buyer is completely sidelined and all you can do is wait in the hope that...

eBay / Huge disappointment!

Cindy on May 19, 2016
I have ordered two long pink wigs from a seller on eBay and instead of long I received two short pink wigs. Not only they were short but the color was also not the same as picture. I contacted the seller and asked for an exchange but he refused and stopped answering my messages. Then I...

eBay / Fraud Service by selling wrong product and no response

divyeshroy on May 7, 2016
I have ordered LCD for Asus Zenphone 4(PaisaPay ID : 42452346497) mobile which cost Rs.1295 and what i have received is something very smaller(Not sure if it is for Asus phone) See attached images on my broken screen mobile and what i have received. Contacted Ebay customer service for 5-6...

eBay / Gift cards unable to be cancelled when fake ebay invoice

angeljd on Apr 13, 2016
april 13, 2016 see faked ebay invoice below regarding payment with ebay gift cards Purchase Confirmation for 1998 Ford E Super Duty RV 2 messages "eBay Motors Wed, Apr 13, 2016 at 6:35 PM To: MaryR O'Sheeran Inline image 4 Here's the payment confirmation for your purchase...

eBay / Violating their own policy of "100% money -back guarantee" and ignoring the "case" info in denial of refund

elperico on Apr 6, 2016
I purchased a consumable product from which I became ill. I informed the vendor who refused to pay the return shipping. EBay policy on this is: *If there's a problem with an item, the seller is responsible for paying return shipping costs. (copied & pasted from the eBay website) The "seller"...

eBay / Dishonest seller

CrownJack on Mar 29, 2016
I have purchased a mobile phone from eBay and when it arrived it was not working! I could not even turn it on! I immediately contacted the seller and asked for a replacement and he said ok. So, several weeks passed and nothing arrived, so I contacted the seller again and asked about my...

eBay / Seller harassing me over a refund I deserved!

sam stevens on Mar 23, 2016
As A favor to all past and present E-buyers, DO NOT PURCHASE from E-bay. I was a large buyer of their goods thru various sellers and only experienced few problems despite a huge amount of spending on E-bay!. The last seller I dealt with on E-bay was so awful and harassed me with hostility over a...

eBay - California, San Jose / Unprofessional customer service!

David on Mar 7, 2016
I have been buying and selling on eBay for many years and I have 100% perfect feedback. I ordered 3 things from 3 different sellers and none of them ever arrived! I've tried to contact them many times but received no response, so then I asked eBay customer support for help. They said...

eBay / claim not received from December 2015

Good evening sir/madam, i am from rajahmundry (andhra pradesh) i have purchased tandoor aluminum cooker from ebay from my ebay id hedamadhu@gmail.Com or mobile id 9490669080. I have taken by paying cod. Due to damage i have contact ebay customer care they told me send the party from which...

eBay - California, San Jose / I'm done with eBay!

Yanson on Mar 2, 2016
After 5 years of buying on Ebay I'm done with this website. I've been hearing terrible stories about eBay and never thought that would happen to me. My last experience was horrible and I had some problems with a very dishonest and rude seller. I purchased some stuff and things I received...

eBay - California, San Jose / Thieves!!

Ethan on Feb 23, 2016
I ordered a tablet from eBay, but then I changed my mind and decided to cancel my order. I contacted the seller and asked him my money back. I was told that there will be no refunds, since tablet was already shipped. Absolutely ridiculous lies! I made an order and less that 30 minutes I...

eBay - California, San Jose / Fraud

Mortt611 on Feb 22, 2016
eBay customer service is absolutely worthless and unprofessional. Companies can make claims against customers. And eBay doesn't care when their members have problems and need help. They never respond, they do absolutely nothing to help! They care only about profits they get on each...

eBay - California, San Jose / Resolution center

Paul F. Peters on Feb 19, 2016
Ebay resolution process does not give information on how a determination was made. I ordered a men's dress shirt size 17.5 neck and regular fit.Seller does not offer refunds. Ebay protection plan claims to cover when the item received does not match item description. Item received was a...

eBay - California, Fair Oaks / eBay Refuses Appeal Of Proven Switch Phone By Buyer, Sellers beware!

Reviewer83796 on Jan 29, 2016
I recently I sold a mint LG G2x T-Mobile smartphone on eBay in which the buyer claimed random shutdown and boot problem eBay to exercise their “Buyer Guarantee” clause. Directing the buyer to return the phone at sells expense, despite no return on the sale. The return phone was not T-Mobile...

eBay - California, San Jose / Don't purchase from eBay

Ron on Jan 28, 2016
Ebay really doesn't care about the consumers or the sellers. Once they get your money they are done.They guarantee money back but it is actually a lie! Once you gave them money you'll never getting it back. I made and order and never received it. I contacted eBay customer care and was told...

eBay - California, San Jose / eBay is a complete fraud!

Emma on Jan 26, 2016
Don't use eBay, they will never protect or help you. I bought a cute dolly dress from a seller on eBay but instead of that I received a used bra! I was so extremely disgusted when I opened the package and saw that thing! What's wrong with this site? I cannot even leave a bad review! I...

eBay - California, San Jose / Don’t try selling anything!

Imi on Jan 21, 2016
I make some cool handmade stuff and decided to sell them on eBay. According to their rules, I was able to sell unlimited amount of items for free. I posted many products in one time and did not use any of their payment services. Well, several weeks later I decided to remove all the post...

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