eBay
reviews and complaints

So, i was pretty disappointed with ebay.de. But, i decided to give it another chance. I found a seller with good reviews and decided to order a phone case for my new phone. The process was pretty easy and the shipping was fast. I received my phone case within a week and it was exactly what i was looking for. I was pretty happy with my purchase and the overall experience.

However, i did notice that there were some spelling errors in the product description. It wasn't a big deal for me, but it did make me question the professionalism of the seller. I also noticed that some of the prices on ebay.de were a bit higher than other online retailers. So, it's important to do your research before making a purchase.

Overall, my experience with ebay.de was a mixed bag. While i did have a bad experience with a seller not delivering my package, i also had a good experience with a different seller. It's important to be cautious when making purchases on ebay.de and to do your research before making a purchase.

So, I recently made my first purchase on Ebay.de and I have to say, it was not a pleasant experience. I bought a Dyson Vacuum cleaner because there was a big discount on it. However, since it was my first time using the platform, I was a bit skeptical about the seller's reliability. So, I contacted Ebay.de twice to confirm if the seller was trustworthy and if the purchase was legit. Both times, Ebay.de assured me that the seller was reliable and that I could go ahead with the purchase.

But, just two days after I made the purchase, I received an email from the seller, dyson_deutschland, stating that there was some unusual activity on their Ebay marketplace and that the offers published were not genuine. They also recommended that I contact my bank to seek their advice on any action that I should take and that I should be extra vigilant in looking out for fraudulent activity.

I was shocked and angry to hear this. It was not my fault that there was a fraud in their system, yet they were making me responsible for getting my money back. I contacted Ebay.de again, but they did nothing to help me. I also contacted the seller, but they were not helpful either and just told me that they were evaluating the situation.

This is a complete joke! How can Ebay.de and dyson_deutschland not take any measures to refund the money I lost (200 euros) due to a fraud in their system? It's not fair that I have to suffer the consequences of their mistake. I trusted these companies, but they let me down.

I hope that Ebay.de and dyson_deutschland will take responsibility for their mistake and refund my money. I also hope that they will take measures to prevent such frauds from happening in the future. It's important for companies to be trustworthy and reliable, especially when it comes to online transactions. I'm disappointed with my experience on Ebay.de, and I hope that others will not have to go through the same ordeal.

I bid and won, Order [protected]. The seller did not like the sales price then cancelled the order after I had paid. I don’t want a refund, I want the product. This was returned to me stating information is missing. What is missing?

Starrett 700A Inside Micrometer,0.2 To 1.2"

ENDED

Starrett 700A Inside Micrometer,0.2 To 1.2"

([protected])

acctderek81298.80 %Feedback percentage of 98.80 for acctderek

This item is out of stock

I am an avid purchaser with Ebay and have maintained an account with them since 1996. Many is the times upon purchasing something from a seller weather it be a personal item or that of a store or business through them, I would find, at the BUY NOW level, an oportunity to donate to a to worthy cause such as The Childrens Cancer Society, Chrones Colitis Foundation, Muscular Distrophy, M.S. and so on. Donating to a cause such as St. Jude, for example, helps parents whose children have been strickin with Cancer, a devastating illness which impacts the lives of all concerned and who of which, need all the help and support they can get. I went to make a pudrchase on Ebay on June 10th. When I got to the BUY IT NOW page, I was asked if I would like to make a donation to this comunity. This is what I found.

Donate to charity (optional)

Global Action for Trans Equality

Help GATE work with partners at the global level to strengthen trans, gender diverse, and intersex communities in their fight for equality. PayPal Giving Fund (PPGF) receives your donation and grants 100% to a charity no later than 30 days after the end of the month in which the donation is made. Donations are non-refundable and typically tax deductible. PPGF may be unable to grant funds to a charity if the charity has lost tax exempt status, has closed, or no longer accepts funds from PPGF.

Select amount

As of today, I am canceling my 7 year old account with Ebay. Donations are supposed to help people in need. This is disgraceful.

Ordered wooden hammock frame from (?) eliezer-64 back on may 20th, 2023. Received notification it was out for delivery, and delivered on may 24th. It was not. I never received the hammock frame. Instead on may 24th, I received a large box with a jigsaw game board inside, via amazon. Not even sure this was from eliezer-64? Requested hearing. Was told to wait until after june 6th. Received email on june 6th saying case closed, without getting to give my imput. Gave my cell, [protected], to customer service on (?) may 25th via email. Requested to have ebay, and or shipper call me to straighten out problem. No one bother to call me. Just case closed. Shipper is insinuating I received, and am a liar. Shipper never called me. I am boiling angry. I want my full refund: $197.06, and I want a live reply from your customer service today. Call me. I sent pictures of box and shipping label to you. No reply? Call me, I will be civil, [protected].

Good day,

Please see below I am not happy to supply these details and request a money back guarantee. Purchased in March 2023. Not delivered. This is unacceptable.

New message from: bestcharger (38)

I check that I can not refund for you now, it's too late, the way of refund had been closed. May I have your bank details? Please give me your name, the swift code, the bank name and the account number. I will arrange the payment to you to your account. Thanks

Kind Regards

Peter Warren.

Re: bestcharger has sent a question about item #[protected], ending on Feb-02-23 20:19:19 PST - AC Adapter For Sony ICF-SW7600GR Receiver Radio Charger Power Supply Cor

Twice Ebay has temporarily suspended my account for mistakenly charging me for violating their alcohol sales policy. The problem is I didn't and don't sell alcohol, just collectible empty bottles. That is clearly stated in my For Sale listing. They are telling me my representative photos are not allowed. Their written policy makes no references to photos at all, let alone what are and are not acceptable. They promised me they would review my case and notify me in 48 hours. They never got back to me.

They say the system is down. And now down intermittingly. Right now it has free Overnight shipping to the buyers. This after taking me through some major maze to put shipping business policies on the computer (one that I don't know will jive with the multiple items discount, looks like it won't -- assuming this is ever corrected). I was revising to work around and it suddenly stopped allowing me to revise. They have done a lot of strange stuff in the name of "security" to block me from my account (from them?) . I can change my profile name again on 6/3...I NEVER CHANGED MY PROFILE NAME. Thanks, ebay for that "security help" and NOTHING WILL SELL TODAY with screwy shipping messages. I have also not received feedback for the last 20 items. NO WAY they didn't try to send feedback. Something is very dirty.

on April 17, 2023, I sold an iMac computer to a buyer on eBay. On April 21, the buyer requested a refund because of damage. I believe the buyer did the damage because the box was not damaged. I called eBay & the representative told to pay to have the item returned. When it arrived, pay the refund & then file an appeal. I did what I was told & when I tried to start an appeal, I was told that since I had refunded the buyer, I couldn't start an appeal. when I complained, I was told they would look into it. On May 6, I was sent an email stating that I would receive a refund because I was given wrong information. On May 16, I received an e-mail stating they would not refund me anything. I can send a copy of both emails if you can make a way to send documents.

My name is Terry Trainor promblem started today 03rd May 2023.

Hi I am an Ebay customer and I have just bought five items and they have been sent to the wrong address. After talking to customer services for so long my phone ran out of charge. Five of my purchaces have been sent to the wrong address. Customer Services said they would help me but instead they locked me out of my account. Because I could not access my account there is no way I can contact the sellers, I have paid for all my items. I repeatedly told two customer service advisors the had the wrong address on my accouny. They kept on telling me it was the correct address. I told them the correct address several times but the would not listen. I paid for a lot of camping gear including tent and hook up cables. I am going to play the age card is it is important so you can see the problems. I am an elderly, disabled gentleman who's wife has recently passed away, to make things worse I buried my son last Christmas. I have been indoors on my own for some time so I was looking forward to this holiday. I have paid all the holiday costs and travel costs on top of what I spent on Ebay. What a terrible way to treat somebody.

Please can you tell me why when I have sold my stuff ( a number of items ) I still haven’t been paid? I have sold them a while ago and you have kept my money? That is theft!

When a seller sells an item it is to get paid for it and yet you repeatability keep keeping my money?

Give me my money, it belongs to me!

I will take this further if this is not resolved as soon as possible!

Seller listed a Dyson V10 Power head as being genuine Dyson Product.

Called Dyson with the serial number and was told it was Not a Dyson unit.

Including shipping, I have 97.50 invested in this knockoff unit. Bought it to replace the V10 I have since I have all the accessories for the V10. Turns out it is more like a V11. Most of the V10 accessories do not work.

Contacted the seller and finally E bay had to step in as the seller would not give me a refund. He finally offered me a $30.00 refund and keep the unit. I agreed.

I then received a notice that I had to send back the unit. That was not the agreement. I was going to cost me $17.00 to return the unit and that would make the refund net out at $13.00. I contacted E bay and got no answer for a couple of week and then got a notice that since I did not send a tracking number to the seller, the case was closed and I would get not refund.

This is a deliberate case of fraud and E bay is letting it go thru.

New message to: iceking-autoparts (688PURPLE_STAR Star)

My Payroll debit was debited twice for this part including the insurance twice. The pending on MY Payroll debit card was April/06, 2023 for $250.47. Again on April there is another charge for $225.48, and another charge of $24.99 for the insurance. I want to be refunded the extra $250.47 ASAP please. The Iceking item number is [protected]. Ebay order number [protected].

Engine Intake Manifold Assembly For Mercedes-Benz C230 E350 C280 R350 ML350

Engine Intake Manifold Assembly Fo

Order status: Paid

Order number: [protected]

View order details

I recently purchased an item through ebay. The item did not perform as expected. When I attempted to contact ebay to return the item I seem to have run into one obstacle after another. I found it nearly impossible to contact ebay and resolve the issue. Lacking the ability to communicate with ebay I felt that I had no choice but to contact the credit card company and have he charges reversed. For whatever reason companies generally appear to not care to communicate with their customers; just send the money and keep your mouth shut is their attitude. Because ebay makes it impossible to communicate with them regarding problems, this purchase represents my final transaction with ebay.

Dear Complaints Board,

I am writing to file a complaint against eBay for suspending my account without any reason. My store name is Saga_super_store. I have been a seller on eBay for several years and have maintained a good 5-star sales record. However, my account was recently suspended without any warning or explanation.

I have contacted eBay's customer service multiple times to inquire about the reasons for my account's suspension, but have not received any clear answers. I have provided all the necessary information and documentation to support my request for reinstatement, but to no avail.

I have invested a lot of time, effort, and resources into building my eBay business under the name Saga_super_store, and this sudden suspension has caused a significant loss to my income. I believe that eBay's decision to suspend my account without any reason is arbitrary and unjust, and I am deeply disappointed by their lack of transparency and communication.

Therefore, I kindly request the Complaintsboard to intervene and facilitate the reinstatement of my eBay account, Saga_super_store. I believe that I have not violated any of eBay's policies or rules, and I deserve to have my account reinstated so that I can continue to sell my products and serve my customers.

Thank you for your attention to this matter, and I look forward to a prompt resolution of this issue.

Sincerely,

Sagheer Anjum

Case # [protected] However, I would like to file a complaint about how eBay handled this case and damage my business. I have been selling with eBay for 10 years and DO NOT be reminded how to handle shipping. If you took the time to read all the notes with this sale you would see that 3 eBay agents assured me that a buyer has no right to get a refund. Simply said the sale condition was 30 days delivery and no return. Apparently this person had a buyer s remorse and wanted to cancel 2 days after the purchase. He clearly violated eBay rules of making false statements of not delivery. The eBay company failed to protect my rights as a seller and sided with the lying buyer. In Spite of all my phone conversations with your agents they made a decision to believe the buyer and created another person to take advantage of the not so good system and possibly do the same thing in the future. I made an effort to have the item shipped earlier by contacting the mint to have a direct shipment to a buyer. I spent a lot of time with this buyer to negotiate and make his purchase delivered this coming week. Your decision almost cost me $1000 plus shipping. In conclusion I am going to address this situation where the left hand doesn't know what the right hand is doing unless I get justice and compensation for lost business. Kind regards Marcela Johnston

eBay email

After reviewing your appeal, we won't be able to change the outcome of the case, unfortunately.

After reviewing this case again we decided to keep the original outcome because we determined that the original decision was correct. After reviewing this case again we decided to keep the original outcome because we determined that the original decision was correct.

ROBOTS LOVE V2 Next Evolution 3 oz Silver Coin Tokelau 2021

Order number:[protected]

Buyer:bigbirdds

Quantity:1

Case #:[protected]

Case opened:Mar 13, 2023

Case closed:Mar 20, 2023

Dear Complaints Board:

I have been a loyal and happy eBay customer for over 13 years. I have never had any problems and have 100% feedback.

During this time, my account has always been in good standing.

When I opened my eBay account 13 years ago, I provided my full name, physical address, telephone numbers, driver's license, SSN etc.

The information is verified and still active in my account profile today.

Ebay has also verified my checking account and made deposits to the account since their dissolution with PayPal.

Recently, eBay has decided to put a hold on my funds because I will not UPLOAD my driver's license to verify my identity. I can appreciate their concern; however, I am reluctant to upload any sensitive, personal information because of the risk involved and the invasion of privacy.

For I.D. verification I have volunteered to come to their facility in San Jose and submit the required information in person--they will not consider this.

I have offered to fax the information--still nothing!

I find it hard to believe the only method for verifying my identity is via upload.

They refuse to work with me...

Therefore, I asked eBay to close my account and send me a check for funds due. Ebay will not close the account and refuses to send a check or issue a credit.

What are my options?

Please advise,

J. Zinser

email: [protected]@yahoo.com

Tried to order from ebay as a guest. Got asked to "verify" my account (which I don't have - that's why I was buying as a "guest"), and got stuck. I don't know the status of the purchase (I had already input my card info as part of the "guest" purchase process), and I can't get ahold of a human to verify by phone (requires an account or an order number - which doesn't arrive until a confirmation email is received). My advice to others would be - don't ever try to order from ebay as a guest.

Please, eBay motors, please stop these adds that are running with 1). The man get into his truck, in the rain, blowing on his drink and adjusting the radio. Then the voice on the radio calls him by name and asks him about the wipers he put on the truck and he responds in the worst most degrading form of speech possible from a man.

2). The kid learning to drive with his mother and the car is tucked tightly between two other cars and he manages to hit every single thing there less the people walking. Then the voiceover describing the entire thing and laughing like it’s funny.

Please, eBay is a great company and can afford to spend a bit of change on a reputable advertising agency and get a message that one doesn’t want to mute the second it comes on.

My account was suspended and a small outstanding balance sent to collections.

I was unaware of an outstanding debt until the debt collector contacted me. I contacted eBay to resolve the issue, they referred me to Allied International and declined to discuss or negotiate the alleged debt.

In reviewing the account, the charges in question refer to a failed attempt to list a vehicle for sale between May 15, 2022 and May 27, 2022.

The first fee was charged on May 15 when the vehicle was initially listed. Upon review of the listing, I found the “category” of the vehicle was incorrect based on feedback from potential buyers. On May 19, the incorrect category was corrected and the listing updated, which resulted in a subsequent charge applied without my consent or knowledge. Subsequent to this, I added some additional information to the title of the listing resulted in another “insertion” charge.

I had no idea I was being charged for each change. Given the confusion and frustration just trying to get the listing correct, I gave up and sold through another source. The listing UI and review process is particularly unfriendly and difficult to work with, and charging for each change is not commercially viable.

Ebay sent emails to the now unused email address on the account with an account statement. No physical mail or notification was provided as to an amount due. As of March 2023, my account was sent to collections. When the collections company contacted me via physical mail and I was made aware of the issue, and I attempted to contact eBay support for assistance.

This in of itself was difficult, as the “chat” function does not work and just provided a notification that no one was available to support via that channel. I attempted contact several times, during normal business hours, PST time. The call back process, after several attempts, got me to an agent. I explained the issue and that I wished to resolve the matter, the agent informed me that my only course of action was to work with the debt collector. I requested again to simply pay the disputed amount to avoid further issues, the agent refused.

Congratulations, the debt was likely sold for pennies on the dollar, and eBay has lost a buyer and a seller, along with anyone I come into contact with. This is perhaps the worst customer support experience I have received from any vendor. All for $237.

Trying to sign in to my account and I cannot as it asking me for my old email address which is not in use my new email address is stephen.geraghty.[protected]@outlook.com and tried to phone and no option to speak to anyone just an automated service. Can you please help, I am not happy with the telephone service?

Look forward to hearing from you.

Kind Regards

Mr Stephen Geraghty

Hi thank you for providing the platform for submitting my application. I want to restore my eBay seller account. I created my eBay seller account on May 04, 2021 on December 26-22, my account was suspended for some reason. EBay permanently suspended my account and gave no reason why the account was suspended. As I saw no point in arguing about the suspension as eBay did not provide any details.

I've sold 40 items and 100% positive feedback (3) to 2 followers. My account was above seller level standards. My name is Sabir Hussain. My eBay user is theworldbreath. I created an eBay account using my details to follow the eBay policy. I always follow eBay policy and account history From 04 May 2021 to 26-22 Dec 2021 my relationship with the eBay community was very good.. I did my level best not to make a minor mistake that was against the eBay community. If I make a mistake, I apologize for my mistake.

I am selling stock items on my eBay seller account. I buy stock from various sellers and sell on eBay seller account. I am willing to provide receipts if eBay requires receipts for the items.

. I further state that I am a father of two children and started this store to earn a living for my family. I am a responsible person and am well acquainted with the eBay community. All my activities on eBay are legal. I am providing excellent services. This is evident from the positive feedback I am still receiving.

My Details

Name:- Sabir Hussain

Ebay user id :- theworldbreath

Email:- [protected]@gmail.com

Address:- st 2 house 19,Y block vehari 61100 Multan, Pakistan

Phone number:- [protected]

City:- Multan

State:- Punjab

Country:- Pakistan

Account no:- [protected]

Zip code:- 61100

Sales by Category

 Toys & Hobbies

 Home & Garden

Listings

 FERRERO Rocher Fine Hazelnut Milk Chocolate Gift Box - 24 Count

 Toss Across Game Tic Tac Toe Outdoor Game Original Bean Bag Tossing Action fo...)

 BUZZBGONE USB Mosquito Killer Lamp UV LED Light Trap Fly Bug Insect Zapper USA)

 Candle Warmer Auto Shutoff Large Hot Plate Flameless Melter-No Overheating Safe ([protected])

Supplier

 Deal Chasers

Contact seller

[protected]

Address

1400 ave z

brooklyn, New York 11235, United States

 Yunshan Brothers Food Co., Ltd

Contact seller

(+86) [protected]

Address

tengchong[censored]engyuezhenshangmaochengJb-5

baoshanshi, Yunnan 679100, China

 E-Commerce (Trade) Hong Kong Corporation

Contact seller

[protected]

FLAT/RM 1903 19/F, LEE GARDEN ONE

33 HYSAN ACENUE CAUSEWAY BAY

Hong Kong, Wan Chai 810002, Hong Kong

Bjingdong E commerce(Trade)

 S&M Leather Inc

Contact seller

[protected]

Address 50 Progress Place

Jackson, New Jersey 08527, United States

eBay suspension email

Your account has been suspended

Hello theworldbreath,

We wanted to let you know that your eBay account has been permanently suspended because of activity that we believe was putting the eBay community at risk. We understand that this must be frustrating, but this decision was not made lightly and it’s important that we keep our marketplace safe for everyone. Learn more about how and why accounts can be suspended.

Here’s what you need to know

• You will no longer be able to use your account to buy or sell items and any new accounts you set up may also be suspended.

• Any listings have been removed and they can be viewed below.

• We’ve credited all associated fees except for the final value fee for your listings.

• Any outstanding selling fees are due and will be charged to your payment method on file. If you’ve already opened any dispute claims for these fees, they won’t be charged until the claims have been resolved.

If you have any questions or concerns, or think we’ve made a mistake, please get in touch. We’re here to help.

We removed the following listings:

[protected] - Toss Across Game Tic Tac Toe Outdoor Game Original Bean Bag Tossing Action fo...

[protected] - Microsoft Xbox Series X 1TB Video Game Console - Black

[protected] - BUZZBGONE USB Mosquito Killer Lamp UV LED Light Trap Fly Bug Insect Zapper USA

[protected] - 3 In 1 Activity Center Baby Walker Toy Car Boys Girls Jeep Wrangler Classic New

[protected] - Shoe Goo Glue Shoe Repair Leather Rubber Canvas Vinyl Waterproof Goop, Clear

[protected] - Bush Furniture Key West 2 Drawer Lateral File Cabinet in Washed Gray Uesd

[protected] - Candle Warmer Auto Shutoff Large Hot Plate Flameless Melter-No Overheating Safe

[protected] - Lifesmart 4 Element 1500W Portable Electric Infrared Quartz Space Heater, Indoor

[protected] - FERRERO Rocher Fine Hazelnut Milk Chocolate Gift Box - 24 Count

Thanks,

eBay

Please don't reply to this message. It was sent from an address that doesn't accept incoming email.

eBay Document ID: [protected]

•

If you have any questions or concerns, or think we’ve made a mistake, please get in touch. We’re here to help.

Attach Document

 Sale Report 2022

 Sale Report 2021

 Seller level Report

 Suspension Mail