Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Dollar Rent A Car Logo

Dollar Rent A Car

Dollar Rent A Car, Inc.

P.O. Box 33167
United States - 74153-1167
Customer Care
Go to Dollar Rent A Car:    Twitter  Google+     

Dollar Rent A Car Complaints & Reviews

Dollar Rental Car - Oklahoma, Tulsa / Incompetent Staff / Overseas Customer Service

Reviewer52144 on 2016-01-22
Had my confirmed rental for a 10 day car rental, booked 1 month prior for $ 199.00. Arrived at the counter, provided my confirmation paper work with my driver lic and credit card. The NASTY rep did all the computer work and then "swiped" my credit card and told me to call my bank...

Dollar Rent A Car - Texas, Dallas / Overcharged

Reviewer99868 on 2015-11-29
We showed the agent where we were staying and he said there were tools and we would need to rent a toll transponder. We never went through a single toll. He said we should bring the car back empty because they only charge $1.80 per gallon and gas was running about $2.50 in the area. We saw...

Dollar Rent A Car - Kentucky, Prospect / False Billing

Reviewer64972 on 2015-11-20
Hi Dollar Rent A Car 11/19/15 Louisville airport 2pm. Talked to well meaning agent Joe for an hour to rent a large SUV. After an hour and people getting frustrated behind me I finally achieved my goal of finishing the transaction. I over paid to the amount of $700 for two weeks. They added...

Dollar Rent A Car - Florida, Orlando / Car in terrible shape, not clean, problems trying to talk to Customer Service

Reviewer52129 on 2015-11-12
We have rented several cars and have never had the issues we did with Dollar. We rented a car on Nov 1st at Orlando airport. We picked the car and drove away. Once we arrived at our hotel, we started noticing that the car smelled like smoke (Dollar is all non-smoking cars), the car had...

Dollar Rent A Car / Overcharging

Reviewer42110 on 2015-11-07
Traveljigsaw Ltd. [GB] Booking Ref #: 348062134 Dollar Confirmation #: K0696092 Booked a car with Car Rental and received the referenced confirmation, after paying in full. Said the charges to be paid were now $0.00 The rental was from Sep 15 thru Oct 15, 2015. They charged me a fee of...

Dollar Rent A Car - Arizona, Scottsdale / Car rental

jls3Hill on 2015-10-29
Dollar, Only 4 of the 14 toll charges are EZPass tolls. Even if we were given the opportunity to have the TollPass at the time of rental, how would that change things? You would still be charging a $15 admin fee on top of tolls, right? Otherwise, why would anyone reject the TollPa...

Dollar Rent A Car / Hidden Toll Charges in Florida

DCarbone on 2015-10-02
When renting the car, they failed to tell me that the state toll system had recently changed to an all electronic system where by even if you pay the toll at the toll plaza, Dollar still charges you for the toll and then a $15 service charge for each toll plaza that you pass through, even...

Dollar Rent A Car - Texas, Harlingen / Bait and Switch

vimonspi on 2015-08-21
This august (2015) i booked a full sized rental car from dollar rent a car in denver for 6 days with. When i arrived at the airport remote lot to pick it up, i was told that the car i had rented only had 4 cylinders, and that i was going to have trouble getting over the mountains in it...

Car Rental / Sunpass

Alan Waller on 2015-08-12
We are coming from the UK and renting from Miami airport. Unless we take out Sixt's sunpass at over a hundred dollars for 3 weeks after a journey time of over 18 hrs we have to take a much slower route to the Keys. I cannot understand why I can't buy and activate a mini pass at...

Car Rental / Accused of damage we didn't do

Dessie March Jr on 2015-03-20
We had an accident in my car, so our insurance company rented us a car from enterprise. When we received the car it was still dirty with white sand & tabacco spit down the passenger side door. The person information was still in the car. They just didn't take time to clean car before...

Dollar Rental Car / Cheating Consumer

Stopping Scams on 2015-02-15
I have used the Dollar.com website to rent cars on quite a few occasions. On Feb 3 2015, I searched for a car to support a trip in early March. I was provided an option to pay now to get a great deal: $88.74. I did not receive any indication that I was interacting with another...

Car Rental / PayNow Scam

Sanjay Rajbhar on 2014-12-30
December 30, 2014 SANJAY RAJBHAR 601, Jefferson St, KT-677 Houston, Texas, 77002 Hertz Corporation Consumer Complaint Division PO Box 26120 Oklahoma City, OK 73126 Dear Madam or Sir: Re: (Service/Purchase/Rental on December 29, 2014 On December 29, 2014, I purchased the following service: I...

Dollar Rental Car - Florida, Orlando / Overcharged

kyjack on 2014-10-15
Was asked at counter if I wanted insurance option and I stated no. The agent then said ok and sign the keypad. I did not read the 1000 words they had on the screen as the agent said this has been waived please sign. I was charged 59.00 for this and called customer service who was very rude...

Dollar Rent A Car / Rip-off with hidden additional charges

Thallati on 2014-09-05
I rented a car with Dollar for 4 days. It seemed like a good deal when I got the estimated total to be $225 (including taxes) but I ended up paying $305 with all their additional fees and taxes. Which is fine if they were all legitimate charges and fees, but what ticked me off was they...

Dollar Rent A Car / Improper charge

TerryTWaker on 2014-08-11
6/25/2014 to 7/02/2014 I rented a car from Dollar Rent a Car (Rental Agreement #1J0237112) from the Providence airport (where I flew in and out of) to visit my sick mother in Groton, CT. A few weeks after the trip I receive a notice in the mail (Notice #7461434134588) from a sub-division...

Dollar Rent A Car / dishonest with car rental

Paula J Goodwin on 2014-07-31
I rented a car at sanford airport for a week through dollar rent a car. When I went through the website I got a conformation that said my rental would cost 196.32 for a week. I thought great this is nice until I got the bill. I declined the insurance 3 times to the sales person. I have...

Dollar Rent A Car / trying to downgrading me

ADEL A ALMUBARAK on 2014-03-25
i have a booking for a Camry Toyota car from Mar 22, 2014 until Mar 27, 2014 to be picked up from sharjah airport. my voucher Booking# 1643576 and my confirmation # 112815. I went to THE COUNTER OF Dollar rent a car at 11:30AM and i wait for 20 minutes than he back to me to say we...

Dollar Rent A Car - Georgia, Atlanta / car rental extras

mecintra on 2013-06-22
Dear Sirs, I had a reservation for a compact at Dollar Rent A Car. The reservation was #219454399. The reservation was done and paid to RentalCars. I had many problems when I went to Atlanta Int. Airport to get the car. They didn't have any compacts available at that moment so they...

Car Rental - Georgia, Atlanta / Extra charges

mecintra on 2013-06-22
Dear sirs, I had a reservation for a compact at dollar rent a car. The reservation was #219454399. The reservation was done and paid to rentalcars. I had many problems when i went to atlanta int. Airport to get the car. They didn't have any compacts available at that moment so they...

Car Rental - Alabama, Dotan / damage to car

Kathy4me on 2013-06-11
Time to vent. (Mad as an old setting hen) On vacation and 2 more times in a year for the last 6 or 7 years we rent cars from Enterprise Car Rental. Some years we get up to 4 rentals. We rented this car Friday for vacation. It was raining in Dothan that day and since I trusted this company...

Contact Us


Some Things You Need to Know About Bankruptcy
Some Things You Need to Know About Bankruptcy
more videos More Videos
RSS Feed

Reply to