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Thrifty Rent A Car

Thrifty Car Rental, Inc.

1000 Palm Bch Intl Airport Unit 138
West Palm Beach
United States - 33406-1402
Customer Care
1-800-334-1705 4 1
Customer Service
2W2, P.O. Box 33167, Tulsa, OK 74153-1167, United States

Contact Information
Principal: Mr. Gary Paxton (President)
Customer Contact: Ms. Sherry Campbell (Senior Customer Advocate)

Business Category
Auto Renting & Leasing, Leasing Service, Auto - Fleet Service

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Thrifty Rent A Car Complaints & Reviews

Thrifty Rent A Car / Toll service charge

Ravik2 on 2016-01-30
I rented the car at the Jacksonville airport. I was not offered the option to buy a sunpass or informed about a sunpass or any toll surcharge or administrative fee. They know I am out of state renter. I paid toll by cash where ever I could. There are some rods where there are no toll...

Thrifty Rental Car - Arizona, Scottsdale / Toll Administrative Fees - Most ridiculous charges I have ever incurred!

Reviewer18700 on 2016-01-19
We rented a car in TX last month and yesterday I received a bill for tolls that we went through, with $90 in administrative fees from Thrifty! First of all, we had no idea how this toll thing worked. As we were going through the tolls and saw signs of tolls road, my husband and I kept...

Thrifty Rent A Car / Auto Rental reservation not honored.

Reviewer17847 on 2016-01-14
Reserved Thrifty car for Dec. 29 in Mexico. Arrived Mexico and no car available until Jan. 2...at higher price. One hour of calls to Thrifty finally got me to the right office. They told me that Thrifty in Mexico is a franchise business and US Thrifty has no responsibility for their service. I will never use Thrifty and suggest you not either.

Thrifty Car Rental - California, San Diego / Unethical Behavior / Fraudulent Information About Insurance Laws in State to Sell Products, Overcharging

Reviewer38131 on 2016-01-05
11/22/15 Booked Rental car online for San Diego location (3202 N. Harbor Drive / San Diego, CA 92101 / Manager: Matthew Gravett, matthew.gravett@dtag.com) from 11/22/15 thru 11/26/15 (Thanksgiving Day). Quote was $84.54 including fees & taxes. I declined add on insurances & services at the...

Thrifty Car Rental - Missouri, Kansas City / Car rental agreement and return

Reviewer36023 on 2015-11-30
I rented a car online giving dates and times from my flight information to secure my rental from thrifty car rental at an original rate of 214.78 for 6 days for the Thanksgiving Holiday 2015. Worst experience of my life. The rep behind the counter had said I could upgrade from economy to...

Thrifty Rent A Car - Florida, Orlando / Car rental

Reviewer73616 on 2015-11-05
On Nov. 1 I returned a car to Thrifty at Orlando Airport. My contract was for $230.89 + a tank of gas at. $38.30 for a total of $269.19. Today, I found out they charged my card for $522.78. They said I was 2 hours late dropping it off, which I was but now they claimed by being late that it...

Thrifty Rent A Car / Dispute unfair charges

RemyChong on 2015-10-31
My family and I recently rented a silver, Toyota Camry with the license plate HNM52 this year from Thrifty Car Rental in the month of June through Rental.Com website and returned it to the Wellington airport branch on the date 05/06/15. However, Thrifty Car Rental intends to claim $241.50...

Thrifty Car Rental / Out of the country [Partnership] third party bogus SCAM.

countgar on 2015-10-26
DON'T LET LOW RENTAL CHARGES FOOL YOU !!! Federal trade commission is allowing this SCAM to continue to steal money from the consumers. When booking reservations through the Thrifty car rental website you are actually renting through the CarTrawler Carhire website in which there will...

Thrifty Car Rental - Florida, Palm Beach / Shady upgrade practices

SBurnston on 2015-10-14
I fly to Florida once or twice a year, usually into the Palm Beach International Airport. I shop around for a car to rent. In August, 2015, the cheapest by far for a compact car was Thrifty Car Rental. Despite my age (72), size (6’ tall, 260 lbs) and moderately severe arthritis in my...

Thrifty Car Rental / Customer service

Jana Nall on 2015-10-12
When we called to make a reservation for a rental car for just one day... per your customer service we are not getting the best information... I was told one thing over the phone... then when I show up for the rental car!!! Well it is a new way of doing business... you can bet I will never...

Thrifty Rent A Car / Credit Card Billing long after rental

DavidSS on 2015-10-12
Rented regularly in Thrifty Jordan, last visit in Aug 15, next rental Thrifty UAE in October, Rented with Hertz in US Sept/Oct looked at my bank statement and see an Oct 5th Jordan Thrifty charge. Emails to info@thrifty.com.jo went unanswered have now passed details of what I consider an...

Thrifty Rent A Car - Hawaii, Honolulu / Prepayment made on reservation

Reviewer47502 on 2015-09-21
On july 22nd i made reservation on line for a thrifty economy car for july 29th to aug 2nd, including insurance coverages. On same day i was charged $154 for prepayment of reservation. On day of pickup i showed thrifty rental the reservation and prepayment documents, they said full balance...

Thrifty Car Rental Company - Oklahoma, Tulsa / Bait and switch dishonest practices.

Reviewer15124 on 2015-08-19
I was shopping on-line for a car rental for our trip to Florida. I registered for the blue chip membership. While waiting for the blue chip number the prices of the car almost doubled. The prices went down alittle and I went ahead and booked the car. It was suppose to be $193. When my...

Thrifty Car Rental - Illinois, Chicago / Unprofessional & Incompetent Staff

Ms. Chanell on 2015-08-04
As frequent customers, we are appalled at the lack of professionalism & efficiency of our rental agreement. After being inconvenience with a TWO hour wait for a reserved rental vehicle, we were also overcharged for the rental as well. On 7/26/2015, We contacted corporate as advised...

Thrifty Car Rental / overcharges

angel echeverria on 2015-06-24
On Saturday june 6 2015 I walk into their office rent a compact car for 200 dollars weekly will bring this back june 20 2015, on the second week I have to left the car in a parking lot the car was scratched on driver side doors and cover for mirror cracked could not get people to accept...

Thrifty Car Rental - Florida, Tallahassee / Bait and Switch - Dishonored Confirmation

lizzypoo on 2015-05-31
I a an attorney, licensed in the state of Michigan. This morning I called the Thrifty Car Rental 800 number to reserve a midsize car for a one week rental period (May 31, 2015 through June 7, 2015). I was quoted a total price of $183.86. The car was scheduled to be picked up at the...

Thrifty Car Hire - Durban / fuel top-up charge incorrect

Rod Francis on 2015-03-10
Watch out when using this car hire company...we have used Thrifty several times with no problem but on this last occasion ending 24/12/14 we were disappointed to find an extra fuel top-up charge on my CC when we had actually re-fuelled the car some 10 minutes & 10km prior to the drop-off...

Thrifty Car Rentals - New South Wales, Sydney / overcharged, incorrect details on invoice

Darren Sense on 2015-02-19
I arranged for a rental car, over the internet, for 1 day whilst I was in Sydney. I collected the car at Sydney Airport at approximately 4.00pm on Tuesday 10-02-2015. I returned the car to Sydney Airport at approximately 4.00pm on Wednesday 11-02-2015 as I had a return flight to Townsville...

Thrifty Car Rental / Car Rental Ft Myers Airport

Mike from Denver on 2015-02-11
This was the worst rental car experience I have had in memory and I travel a lot. Starts with the Thrifty agent at Ft Myers airport. I'd made a reservation via RentalCars.com and the Thrifty agent tells us the reserved car isn’t available, puts us in another car which we assumed...

Thrifty Car Rental / deception

david o cain on 2015-01-07
I went through expedia .com and got a car rental but when i got their christmas morning they said the insurance i bought threw expedia for the car is invalid so i had to buy the insurance threw Thrifty then she said i had to buy $20.00 toll tag to get out of the airport and nex had to pay...

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