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Thrifty Rent A Car

Thrifty Car Rental, Inc.

1000 Palm Bch Intl Airport Unit 138
West Palm Beach
United States - 33406-1402
Customer Care
(918) 669-8588
(954) 343-1820
(954) 564-5432
(305) 871-5050
(561) 686-7900
(954) 463-8060
(954) 760-6264
(561) 686-9700
(772) 468-0006
(877) 283-0898
(727) 726-6112
(787) 253-2525
(787) 791-2525
(918) 669-8563
(787) 791-3065
(305) 871-5128
(561) 686-5462
(954) 760-9866
(772) 468-7844
Customer Service
2W2, P.O. Box 33167, Tulsa, OK 74153-1167, United States

Contact Information
Principal: Mr. Gary Paxton (President)
Customer Contact: Ms. Sherry Campbell (Senior Customer Advocate)

Business Category
Auto Renting & Leasing, Leasing Service, Auto - Fleet Service

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Thrifty Rent A Car Complaints & Reviews

Thrifty Rent A Car - Prepayment made on reservation

Posted: 2015-09-21 by    Reviewer47502
Complaint Rating:  0 % with 0 votes
On july 22nd i made reservation on line for a thrifty economy car for july 29th to aug 2nd, including insurance coverages. On same day i was charged $154 for prepayment of reservation.

On day of pickup i showed thrifty rental the reservation and prepayment documents, they said...

Thrifty Car Rental Company - Oklahoma, Tulsa - Bait and switch dishonest practices.

Posted: 2015-08-19 by    Reviewer15124
Complaint Rating:  0 % with 0 votes
I was shopping on-line for a car rental for our trip to Florida. I registered for the blue chip membership. While waiting for the blue chip number the prices of the car almost doubled. The prices went down alittle and I went ahead and booked the car. It was suppose to be $193. When my husband...

Thrifty Car Rental - Illinois, Chicago - Unprofessional & Incompetent Staff

Posted: 2015-08-04 by    Ms. Chanell
Complaint Rating:  0 % with 0 votes
As frequent customers, we are appalled at the lack of professionalism & efficiency of our rental agreement. After being inconvenience with a TWO hour wait for a reserved rental vehicle, we were also overcharged for the rental as well. On 7/26/2015, We contacted corporate as advised regarding...

Thrifty Car Rental - overcharges

Posted: 2015-06-24 by    angel echeverria
Complaint Rating:  0 % with 0 votes
On Saturday june 6 2015 I walk into their office rent a compact car for 200 dollars weekly will bring this back june 20 2015, on the second week I have to left the car in a parking lot the car was scratched on driver side doors and cover for mirror cracked could not get people to accept responsibility...

Thrifty Car Rental - Bait and Switch - Dishonored Confirmation

Posted: 2015-05-31 by    lizzypoo
Complaint Rating:  100 % with 2 votes
I a an attorney, licensed in the state of Michigan. This morning I called the Thrifty Car Rental 800 number to reserve a midsize car for a one week rental period (May 31, 2015 through June 7, 2015). I was quoted a total price of $183.86. The car was scheduled to be picked up at the Tallahassee...

Thrifty Car Hire - Durban - fuel top-up charge incorrect

Posted: 2015-03-10 by    Rod Francis
Complaint Rating:  0 % with 0 votes
Watch out when using this car hire company...we have used Thrifty several times with no problem but on this last occasion ending 24/12/14 we were disappointed to find an extra fuel top-up charge on my CC when we had actually re-fuelled the car some 10 minutes & 10km prior to the drop-off. Despite...

Thrifty Car Rentals - overcharged, incorrect details on invoice

Posted: 2015-02-19 by    Darren Sense
Complaint Rating:  0 % with 0 votes
I arranged for a rental car, over the internet, for 1 day whilst I was in Sydney. I collected the car at Sydney Airport at approximately 4.00pm on Tuesday 10-02-2015. I returned the car to Sydney Airport at approximately 4.00pm on Wednesday 11-02-2015 as I had a return flight to Townsville leaving...

Thrifty Car Rental - Car Rental Ft Myers Airport

Posted: 2015-02-11 by    Mike from Denver
Complaint Rating:  0 % with 0 votes
This was the worst rental car experience I have had in memory and I travel a lot. Starts with the Thrifty agent at Ft Myers airport. I'd made a reservation via RentalCars.com and the Thrifty agent tells us the reserved car isn’t available, puts us in another car which we assumed to...

Thrifty Car Rental - deception

Posted: 2015-01-07 by    david o cain
Complaint Rating:  0 % with 0 votes
I went through expedia .com and got a car rental but when i got their christmas morning they said the insurance i bought threw expedia for the car is invalid so i had to buy the insurance threw Thrifty then she said i had to buy $20.00 toll tag to get out of the airport and nex had to pay a...

Thrifty Car Rental - Unreturned charges!

Posted: 2014-10-27 by    Aprovazek
Complaint Rating:  0 % with 0 votes
I reserved a car from THRIFTY car rental online.
When I arrived at the desk, they informed me that I needed to put a 1, 000 dollar deposit on a vehicle with a Master card GOLD CARD. Something MOST PEOPLE do not have.
They then proceeded to say I had to buy insurance, of which 1,...

Thrifty - Overbilled international car rental

Posted: 2014-09-23 by    Karin Jocham
Complaint Rating:  0 % with 0 votes
Computer reservation for August 16-25, 2014 quoted 597.69 Euro for 7 passenger Automatic van. When I arrived to Thrifty airport counter, Darrelle Diarmuid (Thrifty employee) takes my printout, states I need to pay for upgrade to automatic. I ask for my printout back to prove that an automatic...

Thrifty Car Rental - negligent shuttle driver

Posted: 2014-09-04 by    winta804
Complaint Rating:  0 % with 0 votes
We rented a car from Thrifty and when the rental shuttle got us, the driver put our laptop on the middle shelf in the luggage rack. He made a sharp turn and the computer flew off and thudded on the floor. Now when I turn it on, there is a vertical white line in the middle of the screen. My computer...

Thrifty Car & Van Rental UK - Unreasonable Charge

Posted: 2014-08-24 by    Ka Ming CHU
Complaint Rating:  0 % with 0 votes
On the 17th of august, 2014, I went to collect the car I had hired from this company: The Sheraton Heathrow hotel branch. After driving for approximately 30 miles, the car began to release smoke from the front bumper. I called for the company's car rescue service and the car was towed back...

Thrifty Car Rental - Rental agreement

Posted: 2014-04-13 by    Zengel
Complaint Rating:  0 % with 0 votes
Recently, my wife and I pre-arranged on
line to rent an automobile from Thrifty Car Rental to use on our vacation trip
to Germany. When we arrived at the Frankfurt Airport and presented our
pre-rental agreement to Ms. Nicki, the representative of Thrifty Car Rental at

Thrifty - Terrible Customer Service

Posted: 2014-03-10 by    useyounamewww
Complaint Rating:  0 % with 0 votes
If I could give a negative score to Thrifty, they would deserve it. Went on vacation 2 weeks ago and pre-booked our car online so it would be ready when we arrived. After arriving, we went over to pick up our car, only to find out that they had not reserved anything for us. After talking tried...

Thrifty Car - Orlando Airport - Double Charged

Posted: 2014-01-09 by    EduardoMS
Complaint Rating:  0 % with 0 votes
I rented a car in September 27 till October 6 in Orlando Airport.
When I was doing all the process to rent the car, I paid in cash. And the person who I gave the documents and the money asked me for my credit card for "Hold" in case something happend, and he said to me that this credit...

Thrifty Car Rental Dubai Hilton Jumeirah - Bad service and charge too much

Posted: 2014-01-03 by    Feli214
Complaint Rating:  100 % with 1 votes
This is my rental experience with Thrifty Hilton Jumeirah in Dubai. Please read this so you will know how they work.

During our holiday in Dubai we decided to rent a car. Thanks to our hotel (Hotel Grand Excelsior) they could arrange a car rental with one of your branches (Thrifty...

Thrifty Car Rental - Utah, Salt Lake City - Dishonest quotes

Posted: 2012-12-31 by    Lucy U
Complaint Rating:  0 % with 0 votes
WARNING!!! Do not rent from this Thrifty! I think all their agents are trained on all the best ways to scam their customers. I rented a car over the holidays and was quoted $142.51 but charged 344.15. When I arrived I decided to add my son-in-law as a driver and she quoted that it would be an...

Dollar / Thrifty Car Rental - Virginia, Dulles Airport - charging for ashes on outside of the car body

Posted: 2012-11-04 by    msobaihi
Complaint Rating:  0 % with 0 votes
the manager judged that i smoked in the car and decided to charge $75. i told her u can not decide ur self, this "a conflict of interest". only a judge in a court can decide if we do not agree. but she charged my credit card.
What should I do to stop the charges?...

Thrifty Car Rental - Washington, Spokane airport - overcharged

Posted: 2012-10-20 by    Norine Vicenti
Complaint Rating:  0 % with 0 votes
Booked a reservation through Orbitz, rate quoted was $371.60. They charged me $583.67 upon return of the car. I even filled up with gas and they charged an additional 35$ for gas. They added a lot of additional charges that I was not told about. DONT GO WITH THRIFTY?...

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