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CVS Pharmacy Customer Care Service

CVS Pharmacy

4265 Diplomacy Dr
United States - 43228-3834

Customer Support Phone Numbers

+1 800 746 8474 16 7
+1 877 291 8154 1 0
Web: cvs.com

CVS Pharmacy Complaints & Reviews

CVS Pharmacy / Complaining about service

vee11 on Nov 26, 2016
The pharmacy on bridge street in Margaretville, NY has a problem servicing African Americans. I waited at the pickup area for 5 minutes waiting for someone to come to the register. A woman came from behind me just as a pharmacy tech came to the register and gave a persons name to ask for...

CVS Pharmacy / Customer service

KristinaKe on Nov 17, 2016
One star! If I could give no star I would. This morning cvs customer service representative was so rude to me that I still can't get over and go on with my day. He was short, talked down to me and I felt scolded for not picking up my prescription last time they filled it in for me. He also...

CVS Pharmacy / Wrong prescription

Sjsherman7 on Nov 16, 2016
I dropped off prescription for codeine 15 mg for my dog. The script clearly indicated canine. When I dropped off script I told them it was for my dog. They gave me acetaminophen-codeine #2. I thought this didn't look right and I took it to my vet. This was incorrect and contains Tylenol...

CVS Pharmacy / Unethical and discriminatory behavior

jhcrock on Nov 16, 2016
I went into the pharmacy at 8:30PM on November 15th to pick up a prescription. There were no customers in the pharmacy. Two people were working. An African American Woman and a young African American man. Neither acknowledged that I was standing at the counter. I waited and watched - a...

CVS Pharmacy / Customer service

Tonya Jones on Nov 13, 2016
I went to pick up a prescription on Nov. 13 2016 at 4:05 pm. From the CVS store 3144. I was waiting in line and stepped out of line twice due to forgetting something so I got to back of line. When I was next in line, a man I had seen before at counter went in front of me to get serviced...

CVS Pharmacy / Cvs / boulder pharmacy / overpriced and underserved

Susan Lindsey on Nov 13, 2016
This is the second time I have experienced this problem with the same CVS pharmacy in Boulder Colorado. I have been a long term patient using Target/CVS pharmacy for blood pressure medication and Gabapentin, both which cannot be discontinued. I travel frequently and sometimes longer than...

CVS Pharmacy / Unprofessional

leannwidener on Nov 8, 2016
11/08/2016 @ 1130 I am an employee at a local doctors office. I had a pt to call our office with concerns regarding their medication Rx's at the pharmacy. So, I called the pharmacy to find out if I could help find out the problem. I called and used the doctor office option, it would but me...

CVS Pharmacy / Filling a monthly prescription

J3nni8 on Nov 5, 2016
My husband has been going to this Pharmacy location since July because it is right down the street from his Dr. Office. Now we live almost a hr and a half away. We have gotten the prescription filled every month with no problem, except for this month. Now last month we were filled on the...

CVS Pharmacy / Pharmacy

stonzee on Nov 2, 2016
I have requested six (6) times that my prescriptions not be on auto refill. The employees at store #3197 are either idiots or too incompetent to understand this request. In either case, they shouldn't be working there. What is so difficult to understand about the words NO or please don't?...

CVS Pharmacy / Preparation of medications

Kim1217 on Oct 31, 2016
While waiting for my prescription to be filled a few times I observe the technicians practice. Frequently, if not always a non glived hand is touching the medication and pushing the medication into the counter. Working as a nurse, I am appalled at this practice. If I see this again I will...

CVS Pharmacy / The manager

shamdude on Oct 26, 2016
I have been shopping at this cvs for 20 years. I took a sick friend to get his prescription during which time I figured I would walk around the store to look at the weekly sales. I was rudely approached by the manager as if I was stealing this manager was very hostile in her approach...

CVS Pharmacy / Profiling

Evan Chambers on Oct 20, 2016
I have visited the store many times. On 10/20/2016 I felt like I was being watched. I think that I have become a product of racial profiling which is the act of suspecting or targeting a person of a certain race based on a stereotype about their race. I walked into store number 7573. As I...

CVS Pharmacy / Pharmacy department

Melony Drewnowski on Oct 10, 2016
I dropped my perscription off on Friday Oct 7th. At first they said my insurance would cover it the next day but they had only enough in the store for a few days. They would order it to come in on Monday the 10th. Which it was fine with me I didnt need it until Monday. When i went in on...

CVS Pharmacy / Terrible customer service

Olga Wright on Oct 10, 2016
October 10, 2016 Pharmacy person Extremely Rude!!! CvS just lost another long time customer. I do not appreciate being talked to loud or rude while i am waiting in line to have a prescription filled. Please remember the customer helps to pay salaries, please be respectful and courteous.

CVS Pharmacy / Lies

DCrnk on Oct 7, 2016
I called Bridge City Tx CVS this morning 10-7-16 to have one of my prescriptions transferred to their store from my pharmacy in Beaumont Tx as I was leaving to go to Houston for my Dad's surgery and did not have time to spend the extra hour going to and from Beaumont to pick up my...

CVS Pharmacy / Telling us no prescriptions when in fact they had them saying doctor never called

BDavison on Oct 5, 2016
every time we go to cvs pharmacy to get prescriptions they never have them and the main pharmist or whatever he is needs to learn to speak English.i realize they have a bunch of customers but being courteous wouldn't hurt them.in the end they always have them even though they don't know...

CVS Pharmacy / Unethical behavior, disrespect from pharmacist.

michele hale on Oct 4, 2016
My daughter put in for a flovent refill yesterday. Ignorant pharmacist did not have any insurance numbers correct nor could he find anything on the computer. No phone numbers, ect. We have been customers with the same insurance since july 2015. Then with his foreign accent told me I have...

CVS Pharmacy / Cvs coupons

Brenda Murillo on Sep 29, 2016
9/29/16 stop at cvs at 3361 market st riverside 92507 . I had a coupon that cvs gave me to buy a revlon hair color and get one free. I went to pay and the coupon was not accepted employees said that the screen from the register was change, can't override so they weren't able to enter the...

CVS Pharmacy / Manager's non-customer service

Maximilliane on Sep 23, 2016
9 days ago I bought kids beach bucket with showel and things inside and a ball, all of which had tags attached on but bucket was open on one side, nothing missing. My son had flu and we never took it out of car. It was bought on sale, no tags on it said final sale nor sign. I have receipt...

CVS Pharmacy / Almay smart sgade concealer light

Francisca G. Stoddart on Sep 19, 2016
Purchased concealer. After a few uses, dark liquid came out. Went to local CVS. Manager did not know what it was. She called Almay. They did not know what it was. Manager told me to shake the tube. I tried, but no results. Although I have used Almay all my life, I was needless to say, very...

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