Complaint Rating:

Company information:
Wells Fargo
United States
www.wellsfargo.com

We have been dealing with ASC for over a year. August last year they actually prevented us from refinancing our house by falsely reporting we were more than 4 months behind on our house payments. We hit a rough spot because my husband is a disabled Viet Nam Veteran. While he's been waiting to receive his benefits from the VA we fell behind. Earlier this year ASC/Wells Fargo gave us a forbearance where as we paid over $5, 000.00 initially then after making 3 payments over a 3 month time our loan was to go automatically in for modification. The time for that came and passed without a word from them. I noticed on the monthly statement that the payment we sent apparently was not applied to the interest and loan but rather placed in a suspense account. The last 2 months payments were returned to us without "any" explanation what so ever. In the meantime my husband is working with the local housing authority to get the modification done. Now get this. Saturday we receive a letter from Northwest Trustee's telling us that we owe over 12, 000.00 and that the house will be sold on December 19th and then today we get paper work from Wells Fargo for another forbearance which at the end has a balloon payment of over 12, 000.00. OK, call me fish if we do another payment plan with them to only end in foreclosure. This outfit is one of the culpritsw that are the cause of this multimillion dollar bail out the feds are trying to workout. Nothing is going to fix our economy or the housing/mortgage industry until they put and end to this kind of crap. No one should have to put up with this. If the banks were regulated like they were before the 1980's this sort of thing could not happen. We are continuing to work with the housing authority. We are also waiting to see what our senate and congress are putting together and if it will put an end to this situation. By the way, Wells Fargo keeps telling my husband they don't want our house because they have so many empty ones they can't unload. They have a weird way of showing that. It really ticks me off that our mortgage was sold to them early on. Wells Fargo is one of many of the very predatory mortgage lenders out there. I would strongly suggest that no one takes them on without the aid from their local housing authority. Apparently this will work out. It takes time to work through all the game playing. I'm just not sure I can handle it in the meantime.