logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (10 mins ago)
Arise
scam
2. (10 mins ago)
PayFlex Systems USA, Inc
Refusal to pay after submitting appropreciate docs
3. (10 mins ago)
Acura
Lemon Law
4. (11 mins ago)
Fake Passport Websites
Scam or Real?
5. (18 mins ago)
Steam Software
Unethical business practice

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Verizon - Residential Complaints & Reviews - Verizon is a fraud!

Verizon - Residential Contacts & Informations

Verizon - Residential

Posted:    Valerie

Verizon is a fraud!

Complaint Rating:  100 % with 2 votes
Verizon - Residential
www22.verizon.com/residential/

I had someone stay at my house for a two month period because he was having his own problems. He asked me if he could put in a new phone line so he could work (he is a telemarketer) and I said I don't care, but I don't want it in my name.

This Saturday, I got a bill in my name for his phone line, it hadn't been paid since it was installed. I don't know how it was put in my name since he doesn't have any of my information.

I called Verizon's fraud department, and after wasting an hour on the phone, I was informed that it isn't a case of fraud because they can't see why someone would do that. Myself, I have a good standing account with Verizon for 4 years, and someone puts a new line on my account without any type of authorization, and they blame me.

She refused to help any further, and referred me to Verizon's billing department, that referred me back to Fraud.

She told me that anyone can add another line to anyone's account, and there isn't any authorization. Furthermore, if anyone puts an account under my name, I am responsible.

I'm going to continue to get this account deleted, but I'm going to get my lawyer involved soon.
Comments United States Telecommunications
Share with others:  
Was the above complaint useful to you?    
More Verizon - Residential complaints
Verizon - Residential - INCOMPETENCE

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Bluetooth Scam

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
 
loading
     
 
Login close
Email:
Password:

Forgot your password?