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Symantec Complaints - Unauthorized Credit Card Charge

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Symantec

Posted: 2008-08-22 by LAF [send email]
Unauthorized Credit Card Charge
Complaint Rating:  0 % with 0 votes
Company information:
Bay Area Graphics & Marketing
1631 Hammocks Avenue
Lutz, Florida
United States
Phone: 813-948-1062
websitestampabay.com

Not only did Symantecs horrible software contribute to the overall demise of my last computer ( I finally uninstalled it when my system worked only without it) but now they have charged my credit card account without any prior authorization from me. I don't use nor have I used their softward in quite some time. I am currently on perpetual hold to get back my money that was to be used to pay other bills that are "REAL." Unbelievable. These people should be investigated thoroughly. Seems like this may be the only way they can survive the competition maybe... by floating off the dollars of others who actually loathe their software.
Comments United States Unauthorized Charges
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Comments

14 days ago by Sb [send email]
I am in the same situation. Symantec renewed my subscription without my authorization, and no matter how hard I tried, I could not get through to their customer service. I even tried to schedule for them to call me. They did call back but the call got disconnected before anyone said a word. So now I am back to square one. I am going to dispute the charge with my credit card. I wonder if there is a legal way to punish such business practice. Is there a place/organization to file a complaint? I am not sure in what condition Symantec business is now, and if it's worth to find a lawyer and file a class action suit.

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