Complaint Rating:

Poor Service! That too, shedding off all professional ethics... Never expected from Pizza Hut! Three occasions, my family was forced to leave Pizza hut due to delay in service... And we totally felt un-attended. Early Morning 3 AM, we visited Pizza Hut, Abu Dhabi (Khaleefa Street) and ordered for Meal-for-6 and waited for around 30 minutes... the waiter rushed at us and served the Pizza just like throwing discs and made all of us mad... There were just two waiters (of course not my problem) and they were shuttling between customers (Good spirit!), but at last when they come to us, they should show some manners, isn't it?

Second, inside Abu Dhabi Mall, we waited for 20 minutes, the manager gave us the menu after 15 minutes and then no response... We left without taking Pizza to the nearby chinese restaurant...

Third, We ordered Pizza for our Company get together and to my surprise the Pizza delivery boy delivered it to the wrong person who paid the amount and collected the pizza (Smart Guy!)... Pizza guy, when contacted told me that he indeed "missed_called" me and since he didn't receive any response, he "thought" that somebody standing next to him may be the on who placed the order...

I talked with Manager and Supervisor but no use!