Complaint Rating:

Company information:
McDonalds Corp
Thomas Rd Store #2479
West Monroe, Louisiana
United States
Phone: 318-388-2227
mcstate.com

I wanted to order a senior coffee, chicken wrap, yogart parfait, water. The cashier took my money, gave me change and said nothing. I ask if they had fresh coffee? No response. Ask different person, a woman in a brown uniform, she said no. I ask if it would be too much trouble to make a fresh pot. The only answer was, after standing several minutes, was "it will a while"! I said ok, I was eating in. The cashier moved my tray, told me to put my reciept on the tray. When my order came up, there were "3" spicy wraps, fried? I had ask for "1", grilled. There was no coffee, no water, no yogart! After waiting for the cashier to wait on 3 other customers, I finally got her to look my way. She put a paper cup on the tray. I had to wait till the cashier waited on other customers, then she looked at me. She never spoke! I ask for my yogart and coffee. She handed me my yogart, but no coffee. I waited till the person in the brown uniform turned my way. I ask about the coffee, she said it would be made in a moment. I went and sat down, ate my wrap, offered to give one to an employee on brake. She didn't want it. I told her what had happened. She got up and left. I offered the wrap to another young customer and his girlfriend. They took it, and laughed when I told them what had happened. Another customer, who had been behind me was leaving, and ask me if I ever got my coffee. I shook my head, and said no. I got up when back to the cashier. I ask with some impatients, when was I ever going to get my coffee. She never spoke! After she waited on other customers she poured me a cup of coffee, handed it to me. I thanked her. She never answered. I've never taken the time to write about a comlaint. This isn't the first. My wife and I travel alot. We just returned from a 2 week trip to Williamsburg and Ashville, N.C. We stopped at many McDonald resturants on our trip. Of all of the fast food resturants, McDonalds was consistantly the poorest quality. The "help" was very unresponsive, and not friendly in most of the places we stopped. The restrooms in Mc Donalds were absolutely the worst of ANY of the other places we stopped. Wish management would impress upon the workers, to at least be polite and see that the restrooms were keep clean. Thanks I feel better, I know I have plenty of other choices for places to stop and eat. But it seems that "we" the money spending customers should at least get what we order, and not have to be totally ignored!