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Straight Talk Wireless, Reno, Nevada Complaints & Reviews - Customer Service and Service

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Straight Talk Wireless

Posted: 2012-09-10 by    

Customer Service and Service

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Straight Talk Wireless
Reno, Nevada
United States
straighttalk.com
Customer service is VERY bad, can barely understand them every time I call. READ THE TERMS AND CONDITIONS, unlimited has a limit and its NO STREAMING any media online or they will disconnect your phone. It's unlimited minutes and text (when it works) and unlimited web browsing. I was told by straight talk management I was able to stream about 10 minutes of YouTube per day without them turning off my phone. If you ever have a tech problem with your phone they will lead you to a menu option in the phone to update profile and if that doesn't work there is nothing they can do and you are stuck with no use of your phone. Honestly the price isn't that great, there are a lot of other pre paid, contract free providers out right now. Don't get straight talk to just save $10 a month, they are a joke. Me and my wife are both unable to make or receive text and calls over 50% of the time and we have both been mistreated and ran in circles for about 2 months with them. Buyer Beware and good luck.
Complaint comments Comments Complaint country United States Complaint category Mobile & Cell Phones
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 3rd of May, 2013 by    0 Votes
Looks like there is a class action in the works: http://www.abingtonlaw.com/Straight-Talk-Wireless-class-action.html

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