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Cricket Wireless

Cricket Wireless, LLC

575 Morosgo Dr 2nd Floor/Bridge
United States - 30324
Customer Care
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Cricket Wireless Complaints & Reviews

Cricket Wireless - Maryland, Clinton - Unethical Behavior and Poor Customer Service

Posted: 2015-10-24 by    AKendrick
Complaint Rating:  0 % with 0 votes
On 10/24/2015 My wife and I went into the Cricket Wireless at Clinton Plaza Shopping Center, 8805 Woodyard Rd., Clinton, MD 20735 to replace a phone. As we were being helped we were shocked to hear the loud uncensored music coming through the store speaker system. While my wife and I were the...

Crickett Wireless - Georgia, Thomson - Service and Product

Posted: 2015-10-21 by    Reviewer24046
Complaint Rating:  0 % with 0 votes
Buying a phone from cricket wireless was my first mistake. I never had so many problems with a phone before in my life. Against my better judgement, I decided to try cricket wireless because I wanted to upgrade my phone and try another company. I had too many drop calls and people were complaining...

Cricket Wireless - Oregon, Gaston - Lack of phone service

Posted: 2015-10-15 by    Reviewer61575
Complaint Rating:  0 % with 0 votes
We have been without service for over 24 hours and just get a run around when we call to find out what is happening and how long it will take to fix. The last response was that they are still possibly working on the tower. We have talked to 4 so called customer service people with one being...

Cricket - New York, Millerton - ZTE grand max Phone brand new locked

Posted: 2015-09-01 by    Reviewer52549
Complaint Rating:  0 % with 0 votes
The SIM card required a puk code, cricket had me enter codes until my new phone locked up Sim Perm Lock. It's under warranty, but I want either my Phone fixed since it seems to be a software issue per ZTE manufacturer your problem, or a new, not refurbished Phone. I have been inconvenienced...

Cricket Wireless - Overcharged and refused to refund the money

Posted: 2015-08-14 by    Reviewer17884
Complaint Rating:  100 % with 1 votes
Absolutely horrible. Had to cancel service due to poor cell coverage at my house and they refused to refund money that they incorrectly charged me (when I setup auto-pay it immediately charged my account against their policies basically double charging me for the same month). Spent hours talking...

Cricket Wireless - not honoring promo

Posted: 2015-07-07 by    dgrg11
Complaint Rating:  100 % with 1 votes
Back in April Cricket was offering a promo if you switch to there service you will get the third month for free. the only exclusion was that you are not switching from ATT which is understandable as they are owned by ATT. Upon my request to get credit for third month I was informed that Straight...

Cricketwireless.com - Arkansas, Washington - They sent me wrong order, but they don’t know what they sent me

Posted: 2015-07-06 by    MAgixa
Complaint Rating:  0 % with 0 votes
I ordered Samsung phone from the company www.cricketwireless.com. I received the Cricket phone. The customer services were terrible, because when I called there was only machine voice, which advised me to call later. When I finally reached the customer services, the guy was completely useless....

Cricket - Nevada, Las Vegas - Additional fees

Posted: 2015-06-13 by    TyffyC
Complaint Rating:  0 % with 0 votes
I've been a Cricket customer for almost 3 years and I've appreciated them up until a week ago. Charging an additional $5.00 to have my phone turned back on was ridiculous. After this month they've lost a customer...

Cricket Wireless - Illinois, Olive Branch - Sales Rep

Posted: 2015-06-12 by    Lancerlady
Complaint Rating:  100 % with 1 votes
I went in to this store on 6/11/15 to look at phones as I am eligible to get out of a contract. The Sales Rep Shane came up and started immediately talking about how bad Sprint service was. I agreed. So I guess he thought it was an open invitation. I had my phone in my hand I was texting my...

Cricket - paid for service and did not get it

Posted: 2015-05-05 by    Carolyn Puryear
Complaint Rating:  0 % with 0 votes
Paid for service and did not get to use it. Paid $97.00 for May service, two lines. Lost one phone. Called phone service company to let them know. Was told that I could cut the off lost line. The next day they cut both lines off. Call the company, To let them know that the they had cut service....

Cricket Wireless - Bad Business/COMPENSATION

Posted: 2015-04-22 by    drattler
Complaint Rating:  100 % with 1 votes
Cricket Wireless' legal team goes for drinks with state attorney generals and is afraid to have open cases when meeting. All Attorney General Complaints get what the customer is asking for. NEED A REFUND, REPLACEMENT GSM PHONES, AND COMPENSATION FOR BAD SERVICE? WRITE THE ATTORNEY GENERAL....

Cricket Wireless - California, Modesto - now charging late fee on prepay phones

Posted: 2015-04-09 by    LONG TIME CUSTOMER_NO MORE
Complaint Rating:  0 % with 0 votes
I have been a cricket wireless PREPAY customer since 2003 in Modesto California. Both of my son's first phones were Cricket wireless since high school. The reason I choose cricket is because it is prepay without a contract. I get paid biweekly and my pay date never falls on the date payment...

Cricket Wireless - Nokia phone

Posted: 2015-03-30 by    enrique villanueva jr
Complaint Rating:  100 % with 1 votes
Since we first got the phones the phone vibrates by itself and we need to take the battery out so it will stop. The screen goes back and we need to take the battery out. The phone screen dims in and out constantly. It also freezes. This was a promo phone with a rebate back. The service also...

Cricket - wrongful actions

Posted: 2015-03-23 by    Susan K Williams
Complaint Rating:  0 % with 0 votes
They have scammed me out of over $600. by making me buy a new phone for the merge with ATT. They professed for years that they were a 4G network when only 3G. Now when merging they made me get a new phone exactly like the one I had, kept my old phone (which I'm sure they will sell to some...

Cricket - Ripoff of the 50. 00 i had already paid !!

Posted: 2015-03-22 by    saul vasquez
Complaint Rating:  0 % with 0 votes
I made payment the day before the due date, cuz they state, if its on the due date it will be turned off. On the following day around 4 - 5 pm while at work it stops working ! I called customer service and i told them what had happended making it seem like i hadnt paid my bill and gave me bridge...

Cricket Wireless - Oklahoma, Oklahoma City - modem

Posted: 2015-02-21 by    caro00salaz
Complaint Rating:  0 % with 0 votes
recently cricket wireless sold out to att now all of us that were useing the net service they sold are told we have to find another net company by march as they will no longer be a provider but my complaint isnt about that i purched their modem less than a year ago it cost 199.00 i went to the...

Cricket Wireless - Spent over $1000 for 2 phones, that no longer work.

Posted: 2015-02-18 by    R. Tullis
Complaint Rating:  0 % with 0 votes
I have been a customer of Cricket for 5 years, I have had different phones over the years. 4 years ago, I added my 2 grandchildren to my account. In February 2014, I went to the Cricket Store located at 2900 N Classen Blvd, Oklahoma City, OK 73106 and purchased 2 Galaxy S4's for my grandchildren....

Cricket Wireless - Virginia, Newport News - Cell Phone Service

Posted: 2015-01-11 by    Cancelling Cricket Wireless
Complaint Rating:  0 % with 0 votes
We have been with cricket for at least 2 years. Cricket claims offer to switch I phones to their network. After 4 trips to the cricket stores and numerous phone calls and transfers, to cricket 800# and having paid for activation fee and sims card, which was $40 total. There is still no activation....

Cricket Wireless Service - Cricket is ripping me off

Posted: 2015-01-06 by    FedUpWithCricket
Complaint Rating:  0 % with 0 votes
On 11/20/14, I had an chat with Cricket representative, Oscar. My daughter was not taking care of business on the school front, so I was inquiring about temporarily suspending her service. I asked multiple questions before making my decision. Oscar explained that there was no charge to suspend...

Cricket Wireless - they admitted. they overcharged me & won't refund 1 cent

Posted: 2015-01-06 by    cricketstolefromme
Complaint Rating:  0 % with 0 votes
I have a lot of terrible things I could say about Cricket customer service but I accept that. However, I don't accept blatant theft. After about 40 minutes of speaking with two customer service representatives they admitted they overcharged me. They overcharged at least $75. They stated...

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