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Cricket Wireless Customer Care Service

Cricket Wireless, LLC

575 Morosgo Dr 2nd Floor/Bridge
Atlanta
Georgia
United States - 30324

Customer Support Phone Numbers

 

Cricket Wireless Complaints & Reviews

Cricket Wireless / Customer rep cancelling without permission and then overcharge omg

Mi
Mistyfigs on Nov 29, 2016
I went to pay my bill of 140 dollars in lytle and ask Naomi the customer rep about price difference on my bill if I turned of one line So she mistakly cancelled one of my lines So then we had to call the customer service line after almost almost 2 hrs of talking with manger Gerald id Num...

Cricket Wireless / Im complaining about services being turned off and not refunded back my money

La
Latosha Young on Nov 19, 2016
I called cricket on the 2nd of november and asked if they can shut my phone off because it has been lost are stoolen so i paid my $70 dollars on the 1st of november and the 2nd is when i told them to shut it off ok my phone i guess reappared in my house and i tried reactivating my service...

Cricket Wireless / Waste of time and money

Yo
Yolanda G on Nov 15, 2016
I'm tired of repeating this story I bought a cricket cell phone online, I never got it. I spoke many times to customer service and just wasted my time. No one could offer me a real solution. Even though I am a good customer for two years, who are charged the direct service of my bank...

Cricket Wireless / ZTE monthly phone bill

Ve
Veryupset0514 on Nov 4, 2016
I processed a 1 time payment for Cricket Wireless of $50.00 and they have managed to take out 7 payments all together of $50.00 a piece. I contacted my bank yesterday with Richard from Cricket Wireless on the line and spoke to a Manager by the name of Jess. Jess refunded my account the 6...

Cricket Wireless / "Scam Ripoff, Lies"

Je
Jessica W. on Nov 2, 2016
I recently switched my account from Metro PCS to Cricket wireless and joined my fiancé's account. The experience with the management and corporate office at cricket wireless has left me regretting this cell phone carrier switch. My fiancé's bill was due by the 29th who is the account holder...

Cricket Wireless / Phone service

Da
Dana Sia on Sep 17, 2016
My Mother's phone number 469-834-9091 that I purchased at Cricket Wireless kept dropping calls up to 4 and 5 times a call for well over ten days. She is blind and cannot drive so her caregiver drove her to the store on Greenville in Dallas. I had not even been 30 days and the problem did...

Cricket Wireless / Unethical behavior

Ar
arnie101 on Sep 16, 2016
I came to this location out of curiosity to see how much i could save in comparison another current provider. The rep managed to sell me on the cheap service rate. She then went into the prices of the phones this threw me off since i spent so much on her previous GalaxyS5 phone so i said...

Cricket Wireless / e-mail scam alert

Na
Nancy Allen on Sep 2, 2016
BEWARE of hsta40@gmail.com>This is the oldest scam in the web...They want to send a check with a stupid amount and deposit it in my bank and send the "installers" the rest of the $$ after i deduct my "pay" Good God, when are people going to stop falling for this crap? Cricket...

Cricket Wireless / I dont h ave cricket service. Why am I paying $57. 00 for someone else's bill.

Sh
Sherry A Bernal on Aug 12, 2016
I have been sending papers in sence may 8 amd tjis still is not taken care of i dont have criclet service please i need my money i only mqkw 801. A month cant aford this . Bennies bargan box 42.86. Pleaae i take care of my things that i do can you please not make me pay for thongs i have...

Cricket Wireless / Not giving credit for switching from other company

Gr
Greg Borman on Aug 10, 2016
In March I signed up for cricket wirless in Mt dora, fl on 441. I asked the manager if there was a sign up bonus because I was switching from tmobile and he assured me that there was a $100 account credit. Naturally it would be a couple months, but now it has been 5 months. I contacted...

Cricket Wireless / Customer service and service

Ka
karen parr on Aug 1, 2016
Cricket Wireless Cricket Wireless Contacts & Information Posted: Aug 1, 2016 by karen parr phone and customer service Complaint Rating: 0 % with 0 votes Contact information: Jasper, Georgia United States I have been on the phone every day for two weeks trying to get two phones off...

Cricket Wireless / Cellular Phone Service

Ne
NeC-Denise Brown Padgett on Jul 11, 2016
Cricket: Hello! How may we help you today? Cricket: Our agents are currently assisting other customers. Your approximate wait time is 4 minute(s). Valeria G: Welcome to Cricket Nation! This is Valeria. How may I help you today? Me: yes...I have had a horrible day. I have been dealing with...

Cricket Wireless / Customer Service and refuses to refund for unauthorized charges

Ka
Kaye Kean on Jul 1, 2016
Cricket double charged my debit card and will not refund the funds. I am disabled and Cricket took over $100 for one month of service that ONLY costs $40. When I contacted them first they would refund unauthorized 3 days. When I explained my situation, the man was very rude and purposly...

Cricket Wireless / Getting an unlock code from them when leaving after over 1 year

Pl
PlanoBill on Jun 18, 2016
On June 17, 2016 I went to a different company and they ported my number thus cancelling my cricket account. I called cricket wireless to request an unlock code for my Microsoft Lumia 640 that I had purchased from them in May of 2015. I was first told that I could get the number in 24...

Cricket Wireless / Community Relations

Ha
Haleyp on Jun 17, 2016
The strip mall store in Toccoa, GA, has a HUGE speaker they use to hold the door open. The employees play very loud and vulgar music that broadcasts around the whole area. I don't like that language and definitely don't want my young children hearing it. Very offensive, and they will never...

Cricket Wireless / Lack of knowledge & complete negligence

We
Wendy Wright-Herrera on Jun 13, 2016
LACK OF KNOWLEDGE & FLAT OUT LIARS!!! I contacted Cricket customer service to see if they had an international plan that covered Italy, Switzerland and France. I was told they had 2 international plans, Mexico and Canada for $5 per month or for $15 per month We would have coverage in the...

Cricket Wireless / Phone service

Ak
Akblue on Jun 8, 2016
I have been a reliable costumer to cricket close to 15 years and cricket wireless was unreliable on June 3rd 2016 and for days there after. As my experience with costumer service was horrible like always. Of coarse my payment went through during this time and when I asked for service to be...

Cricket Wireless / service for cell phone outage

Tr
Tracy Bee on Jun 3, 2016
This evening, June 3, 2016, I and millions of other Cricket customers are without any ability to communicate with the outside world through texting or calling. My family has 5 Cricket lines and none of us were able to communicate with each other which has been very stressful and worrisome...

Cricket Wireless / Phone service, customer service

Me
Melomania on Jun 3, 2016
My cell phone has not had service an entire day now. My Bill is current however only emergency calls can be made. Its impossible to get a customer service rep on the phone, or answers about why they have no network. I do not pay them to not be able to contact anyone. I have missed call...

Cricket Wireless / Cell Phone Service

An
Ana123456789 on Jun 3, 2016
First of all, they had horrible customer service in the actual store. It took forever for these young girls to get it together and stop laughing and messing up. It is impossible to talk to actual customer service. You can opt to "chat" online, but it may take forever for them to...

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