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racism and rudeness to child.
My husband and I went shopping at Sam's Club with our nine year old son. They were doing demo's for cheese and crackers. While my husband and I were looking through the bulk snacks for our son's school my son asked nicely if he can have a sample. They told him that he could not have a sample because he needed a parent with him. I told told them that they have no right telliig my so no and I have no problem with my son taking a sample. They lied and said because of food allergies they cannot allow a child to have a sample if they are under 14. I very much doubt this because first of all there were no peanut products in the snack, and second my child is nine. Basically they did not have to guts to tell the truth is they did not think someone who is not white is smart enough to read the ingredients. They think blacks people are uneducated.
My husband and I cancelled our Costco membership because they were racist when we had to change our address. I guess Sam's club is just as racist.
He did get a sample, but you don't know how to read because you are a ###. He is old enough to remember what he is allergic to. The point is they should not treat him like crap just because he is black.
You guys are all ###ed and have the reading skills of a third grader. It is not about the allergie, it is about thinking a nine year old boy cannot read because he is black. I bet if a white nine year old boy or even a white boy was 8 or even 7 went for a sample they would give it to the child.
especially Tasha and Ragon.
I bet most of the comments on this comes from uneducted three year olds who are ###ed. Just like you racist people posted racist comment on my Costco Club review. Before you post I have one thing to say.
GO TO HELL YOU RACIST ### AND ###!
The complaint has been investigated and resolved to the customer’s satisfaction.
rude employee
Went to the gas station last night (for gas) and the attendant was extremely rude. I merely open my window and he just takes my card without even asking how much I wanted to put in my tank. (Fortunately, I needed my tank filled but still there was no reason not to ask, even the most basic and unprofessional of gas station attendants at least bother to ask their customers).
After filling my tank he just hands me my receipt and walks away (which I could care less about). What bothered me was that he had the nerve to just take my card without even asking how much gas I needed. I thought that was pretty inconsiderate, impolite, and very unprofessional. I am absolutely disgusted that even a job that requires minimal customer service skills and manners would be approached this way. Should be reminded basic social skills.
Lol wow...i like this site already. Very troll-friendly...and helpful comments.
Actually I didn't, it was in my hand inside the car.
Well its not like I just gave him my card and acted snobby. As soon as I opened the window he snatched the card and kept walking fast so I called out to him the amount (in a calm voice). I have worked in customer service and as stated I know it was a gas station and I was not expecting world class service. But most stations here in NJ the attendants ask how much before pumping gas. I don't care if he was silent after, I just feel the attendant was rude in handling the situation overall and since this is a complaint board I can post what I like. Just like others can post their snide comments.
Says someone posting on a customer complaint board...
Wow posters here are incredibly rude...
First, its the internet so grammar doesnt matter
Second, the guy swiped the card from my hand and walked so fast I actually had to call out to him to tell him the amount because he went so fast
Third, its NJ. You dont pump your own gas here. Those outside wouldn't know...
Grow up people...
terrible customer service
I had a really really upsetting experience at the store Sam’s Club – store # 0629 – on 1850 E. Woodmen Rd. Colorado Springs CO 80902, this Dec 30th 2011. I had a check declined thru TeleCheck. Why? Can’t seem to find out why….. Upsetting to say the least, I called Telecheck ‘3’ (three) times! No help thru the phone of course – there is no information to be given….just a check declined! No record of anything wrong….account was flagged? What does that mean? $153.79! Yes, all that! one hundred and fifty thee dollars and seventy nine cents! I am a member of Sam’s Club! I had plenty $$$$ in the bank! I have paid with electronic checks at Sam’s Club before! The store manager on duty was no help at all…… ”there is nothing we can do Mam….” Maybe time to review your payments methods and clients’ privileges…. (?)Accepting credit cards? Debit cards? Let’s make our members life easier to shop? Or they’ll go to the competition…..maybe you lost one client… Why was my check declined? No one can explain to me why?
niiiiice...
:)
good morning Thud and Tasha! thanks again for your helpful suggestions! Just wanted to share with you that I just received a call from the customer service representative 3rd party company for Sam's Club and Walmart, apologizing for the "inconvenience of declining my check". They re-checked every infornation again (just in case) regarding myself my bank account, etc...and found NOTHING! wrong... He admitted while on the phone with me that the eletronic check machines are old and need replacing... and that the machine did not read my check correctly...oh well... Good day after all! Good day to you two!
thanks Tasha3 and Thud... so helpful!
it was an eletronic check... bank account with $$$$$$ in it... membership card current... bank account in good standings... pay check deposited the day before... called telecheck - no record of rejected transaction... no record of why declined...system is VERY VERY BAD... I got a membership with the competitor today - no hassles, no troubles, they accept all payment forms... good luck to still happy Sam's Club members... I am out of there for good! thanks for your suggestions. I suggest you go tell someone else to learn how to spell... verify the facts before you are rude to somebody... learn to verify your facts.
hahaha funny lady!
no it was NOT!
I have been a member of Sam's Club for two years now and have always had a good experience until last week. I placed an online order during the Black Friday sales for a Roku HDMI Streaming Stick - 459645 ($39.86) and Riding Boot Black 7 - 817510 ($29.98) on 11/25/2014. I received an order confirmation email with an order number of [protected]. When I went back to track my package, it said my order had been cancelled but I had never cancelled my order. After calling customer service, this is when they decided to inform me they did not ship to PO Boxes. Even though I received a confirmation email, nor did nothing kick back saying we cannot ship to a PO Box while filling out the order in the first place, and third customer service did not even have the courtesy to call and let me know this. I had to call and find out for myself where and why my order and had not been delivered yet. To top it all, she tells me the Roku was now $10 more even though I purchased this during the Black Friday sale, and my boots were not available and she had no idea when they would be back in stock. Not only did Sam's not warn me in any way, shape, or form they did not ship to PO Boxes, or that it mattered I ordered my items and received confirmation for my items for that price, I was not getting those items and not for those prices, but they TOOK THE MONEY OUT OF MY ACCOUNT AND NEVER CREDITED IT BACK! The customer service representative’s response, "Oh well we were waiting for you to call to see if you wanted us to still ship it." If my boots are out of stock then how were you going to ship my order? And if I still wanted you to ship it, would I have gotten my Roku for the Black Friday price? I told her to cancel the order completely that I most certainly did not want any of it. I just upgraded my membership at Sams but you better believe I will NOT give any Sam's Club any business after this incident. If your customer service does not even have the decency to call and let me know you are not shipping my order or why you are still holding my money but not shipping my order?! And then you are rude when I DO call. No. Never again Sam's Club...NEVER again. Extremely disappointed!
eas whey protein
Sam's Club has stopped selling this product in their warehouse. The new Whey Protein is not the same quality. The Carbs in the new product is much higher than the EAS Whey Protein. Bring it back. Those of us who rely on Whey Protein need the higher quality product.
The complaint has been investigated and resolved to the customer’s satisfaction.
Don,
Because the optimal time to take 100% Premium Whey Protein + is immediately after exercise, the extra carbs in this protein supplement are beneficial as part of a post workout protein formula.
The creation of 100% Premium Whey Protein + is about giving the consumer the best results for their hard earned dollar by providing the best quality protein formula in a club size for the absolute best results. The protein blend in 100% Premium Whey Protein + contains a whey protein concentrate, whey protein isolate and hydrolyzed whey protein concentrate blend – three extremely bioavailable whey protein sources of the highest quality. It also contains unique Recovery Blend of amino acids that also includes Creatine Monohydrate, additional L-Leucine, L-Isoleucine, and L-Valine as well as L-Glutamine on top of the already high levels of these key amino acids in whey protein.
And finally it should be noted that the EAS protein also contains more than twice the fat per serving that MuscleTech’s 100% Premium Whey Protein + has. Over With repeated daily consumption, these additional calories from fat will add up.
- Team MuscleTech
upgraded membership rip off
I have been a member of Sam's for probably 12 years. Several months ago, the check out clerk talked me into purchasing an upgrade for my membership. The promise was that if I did not realize any savings, I could get a complete refund. I paid my money (cash) and got a new card. I have not ever saved a penny with the upgrade, so yesterday, I asked if they would just refund my money. Surprise, surprise--the customer service clerk (Stephanie) went into her "sales speel"--I had not had the upgrade long enough to realize any savings, I could not cancel upgrade until my membership was renewed, yada, yada, yada. I asked to see a manager. Some young guy wandered over, did not introduce himself and repeated all of the same sales messages as Stephanie. I told him that if I could not get my money refunded, I was going to contact headquarters. He said "go ahead".
So I did. Lots of phone calls, no help! The latest offer was that they would refund a portion of the purchase price ($35) but that it would take between 4 and 6 weeks. Amazing--they took cash out of my hand for the upgrade, but all they can do is "mail me" a check.Sam Walton never dreamed of a day when one of his companies would "rip off" a customer! Welcome to the US in 2011---greed capital of the world!
The complaint has been investigated and resolved to the customer’s satisfaction.
But when you upgraded your card, you essentially renewed your card for another year.
Their promise to refund would have been held until it was time to renew your card again.
scam
I ordered for B’day cake at SAMS Club for Sunday. Due to personal emergency I reached SAMS 10 minutes late. I spoke & requested to Store Manager named JOE to assist me, but he was so rude and not ready to even listen me & asked me to come back next day for pickup. Problem here is JOE was store manager but not concerned at all to help me out and asked me to...
Read full review of Sam's Club and 8 commentsCHICKEN BONES
I always buy your canned chicken but I was making a chicken dip and while I was shredding it I found a 2 inch bone and because I was shredding it the bone splintered in the bowl with 2 other cans of chicken which I had to throw away. I do have the bone and I also have a pix taken with my phone of the bone and cans.
The complaint has been investigated and resolved to the customer’s satisfaction.
slow service
My wait in line yesterday [protected] was longer than usual. It was as though everyone was on break or lunch hour or had gone home. It was around 3:00 in the afternoon. When they finally opened up another line they asked who was paying with credit and they then put the credit card people in a shorter line, but the lady who had put us in another line, opened up her register and took several people from the back of the line, which they got out first and me and another gentlemen were still in the line. When I asked the lady at the register what was the holdup she completely ignored me and asked if I found everything ok, etc. She never responded. When I exited the club, the lady that checks the receipts didn't know what I was talking about and said she didn't now what was going on. It's like they didn't want to at least say, I'm not sure, or anything. Bad business. I was furious.
The complaint has been investigated and resolved to the customer’s satisfaction.
Geraldine,
I was a cashier at Sams Club in Illinois. It is a nationwide policy for ALL greeters to check ALL receipts at the door. If you notice them not doing so, go to corporate. Also, the reason why the person called for credit only, is because cashiers and anyone on a register gets their own till with $150 to start, so if money goes missing they can keep track of which cashier it was. If a cashier has no till, they can ONLY accept credits as to not mess up the tills that have EXACTLY $150 in it, which would throw accounting into a frenzy. I prided myself into taking members as quickly as possible, even if it meant skipping the PLUS and Credit scripts just to get you out the door. Also, door greeters are not in the loop when it comes to the front end. If one cashier has a problem, they aren't going to know, it's not their department.
I sent an email a few days ago.. and am surprised no one replied.I find that the store on 45th street in West Palm Beach is impossible for people needing a power scooter to shop.It appears that most are out of order and the store help does not go out to the parking lot to bring back those that are not in use. There seems to be an air of indifference to making their handicapped and senior buyers to be able to shop. We will not renew our business membership after a couple of recent visits that made a struggle . The local chain supermarkets make their customers happy by always having assistance a priority concern. Good bye Sam's Club
The racist comments here are BS. I shop the Sam's Club in Novi frequently and have always had my receipt checked. And I'm as white a snow. And I've been in a line full of white people waiting to exit the store.
Um hands up if this sounds like a troll complaint to you...
Why don't they check the receipts of white customers than when I am not shopping. They only check the receipts of white customers if a black is in line behind or in front to pretend they are not racist. If all the customers were white they would not be checking the receipt.
"But w/e, so I guess you were just being upset at having to wait in line afterall. Congratulations on being impatient?"
You also would have been impatient if you had to wait in line for8minutes and 34 seconds. I timed it on my timer and this is the longest I had to wait. They only helped those in front of me because I am black and they are white. The gentleman in front of me was white as well, but they had to draw the line somewhere to not look like racists.
Look can you guys please stay on subject, and yeah Zachary I admit I was rude but she still should have answered my question. The greeter pretended to not to know what I was talking about besides she is racist she checked my receipt as if I would steal from the store just because I am black and from Nigeria. Also I am contacting a lawyer and suing them because I was so furious that I was not concentrating on my driving and got into an accident because I was driving too fast. They caused this by what they did and I will be suing them.
"The last time that happened to me, where they started taking people from the line that were behind me, I took it to corporate. That is unacceptable when you've been waiting patiently and then they come and take people from behind you."
Actually they were in front of me.
I don't know what the complaint is, bbut if you are that upset you should always speak with a manager.
scam artist
Dont EVER sign up through Sams club for direct tv. They are only authorized retailers and will scam you. They are in Sams Club, Best Buy, Circuit City, Walmart, Etc etc. If you search smart circle scam you will see that its one big mlm pyramid scheme. Scamming their employees and customers. I know because I worked for BFcircle under Don Bankhead and Angela...
Read full review of Sam's Club and 30 commentsvicious dog left unattended in truck
On Aug. 15, 2011 I returned some merchandise to Sam's Club on Hwy 64 in Bartlett, Tn. When I was returning to my car a dog in the truck parked in front of my car stuck his head out of the window & began viciously barking at me. This frightened me so I start running. In running I slipped & fail, I scraped the side of my right leg & ankle.
I also broke my prescription shades. Some of the employees at Sam's came out to check if I was OK. One of the employees' stated that this customer comes to Sam's every week & leaves his dog inside the truck & someone is frightened by this dog every week. The manager on duty at Sam's Club advised me that there was nothing Sam's Club could do to prevent the customer from leaving his dog in the truck. I contacted the Bartlett police who came out & advised there was nothing they could do since the dog did not physically attack me. So in other words it will take someone getting hurt by the dog before anything is done. I am asking Sam's Club to take action before someone else is hurt.
The complaint has been investigated and resolved to the customer’s satisfaction.
spoiled carnation evaporated milk
I have been a consumer of Carnation Evaporated Milk since 5 years old and maybe longer. My wife has also used it her entire life and now at age 64 we find that when buying your product from Sams Club we have had sour milk at least one can in every 8 pack we buy and sometimes more. I have no memory or my wife of ever buying a can of Carnation Milk that had a problem what happened are you buying milk from China or has someone dropped the ball. My wife uses Carnation milk in her coffee exclusively for 39 years we have been married. Quite frankly I hope the product isnt going the way other products have been, lack of care and no sense of responsibility to the consumer.
I would like to say I do not appreciate Sams Club terminating my friend and accusing her of credit card abuse. They have already treated her unfairly by discriminating and harrassment actions. She called corporate office serveral times within the past serveral months complaining about how she was being treated. The next thing she knew she was terminated. They also had her arrested. What a shame that we have this club in our area.
I have a Sams Club account my card was stolen and I have a bill with a returned check. I have never owned Checks so was not mine. call me @ [protected] thank you.
watch are a fraud 250.00 and its not waterproof the label says it is /the 300.00 dollar blue topaz ring the stone falls of w/o even doing anything to it
I bought a 12 pack at Costco, Best by 02-20-2015. 34 days after this date, 04-04-2015 at least 8 of the cans exploded all over my pantry and made the most awful smelly mess and all Carnation could say was, "well, is is best used by the date on the can and we cannot guarantee the quality after that date". Well, maybe not the quality, but did the cans have to explode to make a point? Took several hours to clean up the mess on the shelves below.
i just opened a can of Carnation evaporated milk, poured it into my recipe except for a small amount which i always do because i love to take a drink. so i took my drink and it was spoiled. oh, the terrible taste! i don't know if i will ever be able to use this product again without tasting that! it was definitely spoiled although the expiration date was 3/13...what happened?
Dear ###,
As a fellow Texan, I am shamed that you are in my state. Your friend can not be arrested for no particular reason. Obviously they did SOMETHING wrong to justify the fact the police picked them up. The truth hurts, especially when you're not used to it.
Sincerely,
Anyone who has ever worked in customer service.
Hmmm the cops don't arrest people for nothing. This reminds me, I must go pick up a huge pack of toilet paper. See ya!
glasses
Approximately 1. 5 years ago i purchased a pair of glasses / bifocals from sams club. In the 1. 5 years that i have owned the glasses the frames have now (Officially as of today 08 / 10 / 2011) broken 3 times at the hinge. This time i am not covered for the 1 year warrantee on them. Needless to say. . . I feel that this is a defective frame and below the quality that i expect to get from sams club. This is very frustrating. I have prescription bifocals and am required / restricted to wearing them while driving. I need and would appreciate your assistance in replacing them or fixing them again.
Christine wasson
[protected] or email at [protected]@yahoo.com
csm and safety
After being stalked by 3 teenagers who kept lifting their shirts and simulating masturbation at Kaitlyn.. I will NEVER go into the FWB Sam's Club again! My daughter was hysterical that 3 teenage boys kept following us around the store and every time she would look in their direction they'd start hand gestures as if masturbating and lift their shirts... She was no more than 2 ft. from me the whole time and every time I turned, they'd duck behind the endcaps or scurry off... thankfully they didn't realize Her father was with us and when he saw what was happening he went to the CSM and asked her to call the police... she actually REFUSED after demanding to know why and asking how old my daughter was... Needless to say he called 911 on his own and requested a store manager
membership
I had a Plus membership with Sams Club however did not realize any additional savings with this membership. When I renewed I went to the customer service counter and renewed stating that I wanted just the regular membership not the Plus membership. About 4 months after my renewal I went to check out and was told that my membership expired. One month before I had gone to the customer service counter and explained this situation that it was the Plus part that was expiring not my regular membership and was told by the girl that my membership was fine but they would keep asking about the Plus and to just say no I don't want it. Well now they say that cannot purchase anything without renewing. I will never shop at Sams Club again. It is a real rip off. I am reading other complaints on this web site about the Plus membership. I will only be renewing my COSTCO membership
The complaint has been investigated and resolved to the customer’s satisfaction.
It sucks that sams club is training and forcing all thier employees to sell plus memberships and putting a quota on them to hit each month/day. Some people have to cheat the system to meet thier goals and keep thier jobs and because of this it is adding to thier already poor customer service, this is just one of many examples of this.
treatment of customers
I am getting very sick and tired of sams club treating customers like cattle. A long line and wait for a cooked chicken... 30 minutes. A long wait in the cashiers line, 30 minutes. One hour wasted... Plus the usual crowded aisles and warehouse atmosphere. We really need costco to open up in the fort bend county area. Sams club needs some competition. The new heb opening up near the sams club will help. I'm paying for a 'club membership plus' at sams club but I may as well be at a walmart on check cashing day... It's crowded, service is poor and the attitude towards customers indifferent.
The complaint has been investigated and resolved to the customer’s satisfaction.
Then go get you chicken from someplace else, it seems like they would not miss you one bit.
poor customer service
I purchased a 1 slice pizza combo.The pizza that was under the light was old and no sauce on it.I asked if I could wait for a fresh piece.The lady said sure it would be 6 mins. so I waited, she came back to me after waiting about 15mins at this time.She then asked me wat I was waiting again after she cooked two orders of pretzels, one pepperoni pizza.She then put the pizza I waited for in but she assumed I orderd a whole pizza but I told her twice it was one slice.So since she cut the pizza in small pieces she put another one in so now I have waited over 30 mins for one slice of pizza.I dont think that was good customer service.
I will never buy another computer from sam's club, nor will I ever buy another pc
I purchased an HP computer system with 22' screen from Sam's in March 2008 for $1350. I also bought the one year extended warranty. Just about exactly 1 year after purchase the computer ceased connecting to the internet. I called and was told the service person would make an appointment 48 hours after they faxed the order over to them. The repair person did call and said it would be a week for the part to be ordered. A week later, I was told that the person had gone to a funeral for a week. When he finally came two weeks later, it slipped out that he was actually on vacation. He replaced the motherboard, which didn't fix the problem and he said he thought it was the cable company. The cable people came out, no charge within 2 days, checked everything and set up my husband's laptop for him. My next move was to Microsoft, wherein I developed a 'close, personal relationship' with some guy in India over about 10 hours on the phone. After this, I had my entire computer wiped out and was not even able to reinstall the operating system. I again called the service company and they decided that I should ship the computer to Florida where the people there would either fix it or send me a check. I shipped off the computer and a couple of weeks later it was returned, after they replaced the hard drive and reconfigured the motherboard. At this point, the monitor failed and the tower, after initially connecting to the internet, again stopped this function. When I called AGAIN, I asked to speak with a supervisor. I was put on hold several times for extended periods and was told that someone would call me back. A day later they did, and after I angrily said that I was through fiddling around, and I wanted my money back, I was told to my amazement that it was out of their hands and the company in Florida had the final call and that if they decided to repair it 10 times, they would and would not refund my money. I said that I was going to call the Attorney General and the manager said that he would have a repair person come out to my home and fix both the tower and the monitor. He said that it would take two days for the work order to reach the local company (back to the original company that replaced the motherboard). After 3 days I called back, got the runaround and was finally told that they were ordering parts and would call me to schedule an in- home appointment. I am still waiting for the appointment to be made. During this time--I made the first call 2/28, my husband has been out of work, trying to register weekly for unemployment and I have not had the use of my computer. We are now moving into the 3rd month of this nonsense. I am absolutely at my wits end. This is absolutely unacceptable. Had I known that the so-called 'service agreement' meant that I was going to go through this amount of baloney I would never have bought it. At this point, I will never buy another computer from Sam's club, nor will I ever buy another PC. I am absolutely out of patience and furious!
sam's club long beach rude employees
Hello, I am so mad right now I want to apologies for this letter. I would like someone to get back to in reply to this matter. Hopefully the corporate office. I went in the Sam's Club Long beach CA as me and my family always do. I already checked out and was walking out. I had a question about ordering 40 pizzas over the phone and picking them up so that...
Read full review of Sam's Clubreturned check
We wrote a check to Sam's club in memphis, which was returned due to our own miscalculation. TRS sent us a letter requesting payment, which we sent to the amount of $299.66. About the same time, Sam's club ran the check again, this time correctly debiting my account for the original 268.66. In order to get TRS to refund my money, which now has paid Sams's club twice, I have been calling and jumping thru hoops, and have yet to recieve a refund. I won't shop Sam's club again, and leave walmart to the chinese.
The complaint has been investigated and resolved to the customer’s satisfaction.
worthless agreement
I purchased an HP computer system with 22' screen from Sam's in March 2008 for $1350. I also bought the one year extended warranty. Just about exactly 1 year after purchase the computer ceased connecting to the internet. I called and was told the service person would make an appointment 48 hours after they faxed the order over to them. The repair person did call and said it would be a week for the part to be ordered. A week later, I was told that the person had gone to a funeral for a week. When he finally came two weeks later, it slipped out that he was actually on vacation. He replaced the motherboard, which didn't fix the problem and he said he thought it was the cable company. The cable people came out, no charge within 2 days, checked everything and set up my husband's laptop for him. My next move was to Microsoft, wherein I developed a 'close, personal relationship' with some guy in India over about 10 hours on the phone. After this, I had my entire computer wiped out and was not even able to reinstall the operating system. I again called the service company and they decided that I should ship the computer to Florida where the people there would either fix it or send me a check. I shipped off the computer and a couple of weeks later it was returned, after they replaced the hard drive and reconfigured the motherboard. At this point, the monitor failed and the tower, after initially connecting to the internet, again stopped this function. When I called AGAIN, I asked to speak with a supervisor. I was put on hold several times for extended periods and was told that someone would call me back. A day later they did, and after I angrily said that I was through fiddling around, and I wanted my money back, I was told to my amazement that it was out of their hands and the company in Florida had the final call and that if they decided to repair it 10 times, they would and would not refund my money. I said that I was going to call the Attorney General and the manager said that he would have a repair person come out to my home and fix both the tower and the monitor. He said that it would take two days for the work order to reach the local company (back to the original company that replaced the motherboard). After 3 days I called back, got the runaround and was finally told that they were ordering parts and would call me to schedule an in- home appointment. I am still waiting for the appointment to be made. During this time--I made the first call 2/28, my husband has been out of work, trying to register weekly for unemployment and I have not had the use of my computer. We are now moving into the 3rd month of this nonsense. I am absolutely at my wits end. This is absolutely unacceptable. Had I known that the so-called 'service agreement' meant that I was going to go through this amount of baloney I would never have bought it. At this point, I will never buy another computer from Sam's club, nor will I ever buy another PC. I am absolutely out of patience and furious!
Your plan at minimum is a 2-year plan from April 2009 - Mar 2011. All electrical and electronic failures are covered, not software.
It doesn't sound as if the "service" company person diagnosed the issue properly. Most of the issues that would cause your problem are well beyond what the $10/hr cust svc rep for the service contract company is competent for.
Go to the Club Mgr, he/she has an "escalation" hotline number direct to the service plan administrator. They will take care of you promptly. This escalation should have happended already.
About Sam's Club
At Sam's Club, members can find a vast selection of products, including groceries, electronics, furniture, appliances, clothing, and more. The company offers both in-store and online shopping options, allowing members to shop from the comfort of their own homes or visit one of the many physical locations.
One of the key benefits of being a Sam's Club member is the savings that come with membership. Members can take advantage of exclusive discounts and deals on a wide range of products, as well as access to Sam's Club's private label brands, which offer high-quality products at a lower price point.
In addition to its retail offerings, Sam's Club also provides a range of services to its members, including pharmacy services, optical services, tire and battery services, and more. Members can also take advantage of Sam's Club's travel services, which offer discounts on hotels, rental cars, and vacation packages.
Overall, Sam's Club is a one-stop-shop for members looking for a wide range of products and services at a great value. With its extensive selection of products, exclusive discounts, and convenient shopping options, it's no wonder why millions of people choose to be Sam's Club members.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Sam's Club. Make it specific and clear, such as "Incorrect Billing at Sam's Club" or "Poor Customer Service at Sam's Club Checkout".
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Hello Mrs Hill: I recomend you to take counseling you really need it.
I work as a food demostrator in a Sams Club, there is all kind of colors in my family so i am very well
mix, lol. I do NOT serve ANYTHING to a child unless the parent is present right there next to the child under 14.Period. It does not matter if they are white, green, red, purple, yellow, pink, black, brown, mix, tall short, fat, skiny, beautiful, ugly, intelligent, not very smart, well dressed, not well dressed, love coffee, does not love coffe, love horror movies, does not love horror movies and the list goes on. So yeah counseling will help, good luck.
Elizabeth
DSgamby, don't worry she calls everyone who disagrees with her a ###. Best to ignore her.
Also just to say in general I am white and my ten year old triplets still need my permission before they taste something. Most kids at 8-10 do remember what they are allergic to, but not all brands have the same ingredients. One brand of chocolate chip cookies could have been made in a factory that processes nuts while the other does not. Even kids older than ten have been asked for a parent. With all the sue happy people you have to be cautious.
Sample handlers are required to only give samples to children if their parents are right there & say that they can have it.
I do know how to read and I am not a ###. The person that doesn't know how to read is you. That is good that he is able to remember if he is allergic to something. Most 8 and 9 year old children do not remember if they are allergic to something. That is why, children under 14, the demo person must ask the parent if it is ok if the child can have a sample. This has nothing to do if the child is black, white, brown or yellow.
As I already asked and you still haven't answered my question. What if your son was lactose intolerant and had the cheese and then started to throw up soon afterwards. Then what?
You are using the Race card again without any facts just speculation. No, the demo person always gets permission by a parent if the child is too young, no matter what race they are. An 8 or 9 year old won't remember if they are lactose intolerant or is allergic to wheat. Their parent would. As I already asked. What if your son was lactose intolerant and had the cheese and then started to throw up soon afterwards. Then what?
After you gave permission for your son to have a sample. Did he get the sample?
and I thought Walmart had the dumbest customers...
Given all the issues with food allergies these days it does make sense. I'm sure if they did give an unattended minor something which did cause a nasty reaction then they would open themselves up for a world of whoop-### in lawsuit form. Also, if they were racist, they would have gone to get the government cheese instead.
so = soon
The employee is correct. It is for allergies. Just because it has no peanuts in it does not mean that people can't be allergic to other things. People can be lactose intolerant which is in cheese and they can also be allergic to wheat which is in the crackers plus other ingredients. What if your son was lactose intolerant and had the cheese and then started to throw up so afterwards. Then what?