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Wendys Complaints - Poor customer service

Review all Wendys complaints

Wendys

Posted: 2007-08-18 by Angela Marsh [send email]
Poor customer service
Complaint Rating:  0 % with 0 votes
I had not been to wendys in years so I decided to take my two children there. We were eating our food when my 7 year old daughter said "Yuck I am not eating this." She showed me her sandwhich and she had taken a bite of a dead bug that was in her sandwhich. I took the sandwhich back up to the front. The manager was standing right at the counter talking to another employee about the guy just getting out of prison. He did not say anything to me about our problem. I also took my daughter to the bathroom before we left and noticed a lot of dead bugs laying in the hallway. I will NEVER go back to another Wendys again. This Wendys is in Council Bluffs, Iowa on Broadway.
Comments United States Fast Food Restaurants
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Comments

320 days ago by Melonie Cole [send email]
I just has a chicken frescata sandwich and have become extremely ill. The chicken salad had a weird after taste and was definitely not good. Having not ordered this sandwich before, I was expecting a lot more that what I got.

Try adding some good ingredients besides pepper to the salad, how about apples, nuts, raisins. Peppers have a tendency to overwhelm the flavor of anything.
315 days ago by Cobalt Tinor [send email]
i find this hard to believe, in food service (an area that I worked in) insects/animals is a big NO-NO! especially infestation that you suggested. If that story was really true which i highly doubt you need to contact the cities Health Department, they can get shut down for that.
313 days ago by Allison Mitchell [send email]
I had a baconator last night for dinner and i just so happen to look down and the burger and I see some kind of bug that I have never seen before. I called the Wendy's where I had received my food and all they did was offer me a free meal. Like I want to eat another bug or something.
19 days ago by Justin [send email]
Цarning, some stores have bugs. dont go to those ones. I know of one that has cockroaches. I dont even want to work at that one. And the place has forced someone i know to quit and he's been a manager for a couple years now.

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