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Norton AntiVirus Complaints - Charge for annual renewal not requested

Review all Norton AntiVirus complaints

Norton AntiVirus

Posted: 2008-05-03 by Booker,James E. [send email]

Charge for annual renewal not requested

Complaint Rating:

Company information:
Symantec Corporation
2812 Waynewood Drive
Fort Wayne, Indiana
United States
Phone: 747 -6688
james.jean@verizon.net

Charge of 42.79 for renewal of product not ordered or recieved
this is al the more disconcerting in view of the fact that I see nothing on the internet with that price tag.
Resp'y
J. Booker

Comments

United States

Security Services

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Comments

96 days ago by Jessie [send email]
The same thing happened to me - Norton claimed that I had "signed up" for a service two years ago in which my antivirus would be automatically updated every year. I haven't used this product for two years, and certainly haven't been receiving any updates. Norton also claimed they sent an email to an email address which I no longer use notifying they would be charging me for this product.