Every thing started when I called Kaiser Permanente in Mountain View, CA to get proof that I was immune to
Hepatits B (for work purposes). When I received the bill in the mail, I was
charged for 4 additional tests that I never asked for. The total bill was $690. I filed a grievance with Kaiser
Permanente and it was denied because they claimed I asked for these tests. When I asked, "Who said I asked for
these tests?" The doctor said, "There was a note on my desk and it wasn't signed." I ask them to search the phone
records, and they said they found nothing. What it boils down to is they have no record of me asking for these
tests and they are taking the doctor's word against mine. Please help!!! I don't want to pay for tests that I never
asked for in the first place.