logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
Hilltop Records
SCAM
2. (0 mins ago)
Publix Spring Water
Publix Spring Water Smelled & Tasted Bad
3. (7 mins ago)
Clark Shoes
Stitching coming apart on both clogs
4. (14 mins ago)
Jamal Baldwin
Great agent in atlanta
5. (14 mins ago)
Ohio Unemployment
Unemployment Benefits

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Ebay / PayPal Complaints & Reviews - Paypal - cheating buyers

Ebay / PayPal Contacts & Informations

Ebay / PayPal

Posted:    Anil Kumar

Paypal - cheating buyers

Complaint Rating:  60 % with 5 votes
I am having a very bad experience with PAYPAL - buyer protection claim. I bought a scanner on ebay in which it was clearly mentioned that scanner comes with power adapter, but when i received the package, power adapter was not shipped. I tried to contact seller who offered me for $5 refund but power adapter is not available in market in $5. so I approached paypal resolution. after reviewing the case for 45days paypal informed me that my dispute does not fit in their criteria for the category "Item does no received as described".

It is really unable to digest, how PAYPAL claims that it does not fit into the category "Item does no received as described. It means PAYPAL encourage incomplete order from seller and harrass buyer for the same.

I have included the email exchange between me and paypal.

Date: Thu, 19 Apr 2007 14:23:27 -0400
To: "anil kumar" <anilXXXXX@yahoo.com>
Subject: Re: Re: Case Number: PP-256-815-323 QID126 (KMM54813754V5248L0KM) :kd1
From: "kanadom1-2" <kanadom1-2@paypal.com> Add to Address Book Add Mobile Alert
Yahoo! DomainKeys has confirmed that this message was sent by paypal.com. Learn more

Dear anil kumar,

Thank you for contacting PayPal.

PayPal has concluded the appeal of your claim:

Thank you for contacting PayPal about your recent claim. When a buyer and seller are unable to agree on a resolution, PayPal reserves the right to determine whether an item is significantly not as described. (For more information on this, please review the User Agreement.) Once PayPal has made a decision regarding whether an item is significantly not as described, that decision is final and cannot be appealed.

We make this decision based on the guidelines outlined in our User Agreement and after careful consideration of all available materials provided by buyer and seller.

Sincerely,
Diana
Protection Services Department
PayPal, an eBay Company


Original Message Follows:
------------------------
Hello,
I have not received power adaptor yet, How can you say that item delivered was as per specification. Looks like you don't want to deliver justice to me.

Please see below the item description in which it is clearly mentioned that scanner comes with power adapter.


You are bidding on a used Radio Shack USB Flatbed Scanner. This scanner as far as i know is in working condition. Comes with an power adapter; the power adapter is not the original adapter that came with the product. The printer buttons include:

Scan
Fax
Copy/Print
Custom
Stop/Cancel

CAT. NO.: ##-####


service@paypal.com wrote:
Dear ANIL KUMAR,

PayPal has concluded the appeal of your claim:

Transaction Details
------------------------------
Transaction Date: Feb ##, ####
Transaction Amount: -$##.## USD
Your Transaction ID: #MP#####XR######B
Seller's Transaction ID: ##B######R######H
Case Number: PP-###-###-###
Seller's Name: Midwest Shoes and More
Seller's Email: helpmymom#@gmail.com

------------------------------

Thank you for contacting PayPal about your recent claim. When a buyer and seller are unable to agree on a resolution, PayPal reserves the right to determine whether an item is significantly not as described. (For more information on this, please review the User Agreement.) Once PayPal has made a decision regarding whether an item is significantly not as described, that decision is final and cannot be appealed.

We make this decision based on the guidelines outlined in our User Agreement and after careful consideration of all available materials provided by buyer and seller.

Sincerely,
LaMonica
Protection Services Department
PayPal, an eBay Company

Regards
-Anil Kumar
Comments United States Ebay Scams
Share with others:  
Was the above complaint useful to you?    


Comments

Sort by: Date | Rating
 5th of Sep, 2010 by   ed0038 +1 Votes
I also had it with ebay. They pulled a buyers listing and info the day after I bought and payed for it. Then told me that I'm on my own.
 30th of Jan, 2011 by   Lew 0 Votes
Paypal is always cheating, last time, I receivece a broken laptop, I ask them to stop paying to the seller, they just ignored my request, continued to pay the seller. This time, I payed with a Canada dollars, they will use the exchange rate: 1 CAD = 0.972488 USD as the exchange rate is 1 CAD = 1.0011.

So, avoid being cheated, never buy any stuff through Ebay.
 12th of Mar, 2011 by   EdFergus 0 Votes
PayPal locked my account because I spent more than $10, 000 in a year. They want me to give them my banking
info or get their credit card. No notice, no warning, they just blocked my last purchase. I closed my Ebay/PayPal
account. My American Express card is good enough for the rest of the world, just not them. I'm done! Their just to big for their own good. Get verified my ass.
 28th of Jun, 2011 by   Elkott 0 Votes
I agree with you that Paypal cheating buyers. I have bought a watch through i-offer.com, and paid 169.00 USD, One hour after payment trasaction is done, I received an e-mail from i-offer informed that the seller is deleted and my recent transaction may be fraudulent, I cotacted Paypal the same day ans as soon as I received i-offer.com message. One wek later I received a registered package from the seller containg a plastic strap for a little chinese watc. I reported the issue to Paypal and asked for refund. Paypal asked me to report the case to the police and send a copy to of police report to Paypal. The same day I contacted the police and acquired a police report and sent it to Paypal. Later Paypal asked me to send translation of the police report, I have done. One week later Paypal asked me to acquire more information from the Police, I contacted the police by e-mail with c.c. to Paypal. After receiving Police information I translated it by Google and sent the original answer and Google translation to Paypal. furthermore Paypal has got all references and was asked to contact the Police directly for further information when it is needed. Meanwhile I received a message from Paypal informing that the police report is invalid and the case is closed. Now I have neither the watch nor Money back. My advice to you is, Please see the buyer feedback and think for buying an exepensive item by Internet. Paypal buyer's protection means nothing. Surely it is the buyer problem and the buyer is not protected at all.
 7th of Jul, 2011 by   rudy2028 0 Votes
i want my detales off this site until i do it myself when i buy or sell i dont want mybank history avalible to anybody until i use it thanks rudy
 7th of Jul, 2011 by   rudy2028 0 Votes
my grown kids buy to much without me knowing. apart from that its a great service rudy
 15th of Nov, 2011 by   2farsouth 0 Votes
My biggest complaint is that Paypal holds your money for so long and not so much it the total cash form but I buy and sell on Ebay if a buyer pays shipping then you should be able to ship that item right away and not wait for up to a week to be able to print a shipping label I have gotten complaints about the time table and clearly showed Ebay that it was them and Paypal that were holding up the transaction its not fair for me or you to front the shipping cost. Second they will put you out of business in the blink of a eye..And to think its a wonder why people have to keep trying to open new accounts If they say you owe them and you don't you have to pay no matter what..Well right now I owe them $65.00 dollars that they took from my account I showed Paypal/Ebay where and when the money was taken there answer was that that money was shipping fees which was not so but your left with a choice to pay it or try and open a new account man I had such a good account my buyers were all happy the sellers were all happy and these people from paypal/ebay ruined that account my account now I have five people waiting on shipping I can't print the labels
 12th of Sep, 2013 by   kpm2247 0 Votes
I bought a air compressor that worked less than 10 mins then seized up.Seller will not reply to my e mails.I was told to contact pay pal But every time I try I hit a dead end. Please send me a e mail address so I can settle this matter
 24th of Feb, 2014 by   atum 0 Votes
I order a mink head band priced at $49.00, When i received this peice of mink it was torn apart and it look like someone just placed it in the box, I have called this number several time trying to get my money back i sent the box back to the sender and now they have my money and the mink materal, i need help on filing a complaint. Please help.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Tax Hacks: 5 Smart Uses for Your Tax Refund

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
loading
     
 
Login close
Email:
Password:

Forgot your password?