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COUNTRY WIDE MORTGAGE COMPANY Complaints - UNFAIR LENDING PRACTICES

Review all COUNTRY WIDE MORTGAGE COMPANY complaints

COUNTRY WIDE MORTGAGE COMPANY

Posted: 2008-03-09 by JOANN T MILLER  [send email]
UNFAIR LENDING PRACTICES
Complaint Rating:  100 % with 5 votes
Company information:
COUNTRYWIDE MORTGAGE COMPANY
United States
Phone: 18006696607
COUNTRYWIDE.COM

I HAD A LOAN WITH A HIGH INTEREST RATE WITH COUNTRYWIDE AND TRIED TO REFINANCE// THEY DENIED ME// THEN WAS ABLE TO REFINANCE WITH A BROKER WITH AN FHA LOAN FOR A 30 YEAR FIXED RATE OF 6 1/4 PERCENT//// I HAD TO PAY A HUGE PRE PAYMENT PENALITY OF OVER 5000.00 DOLLARS TO COUNTRYWIDE TO DO IT// THEN COUNTRYWIDE BOUGHT THE LOAN IMMEDIATELY BACK FROM THE BROKER THE DAY AFTER CLOSING// HERE THEY DENIED ME AND WANTED TO KEEP ME AT THE HIGHER INTERST RATE BUT THEN THEY ACCEPTED THE LOWER LOAN FROM THE BROKER STEALING MY 5000.00 DOLLARS/// AND MY MORTGAGE COMPANY WAS COUNRTY WIDE AND STILL IS LEAVING ME OUT 5000.00 DOLLARS AND NEGATIVE EQUITY IN MY HOME// ITS PRACTICES LIKE THIS THAT COUNRTYWIDE DOES TO KEEP PEOPLE TIED TO THEM NO MATTER WHAT IT COSTS THE CONSUMER// THEY HAVE FAILED TO ANSWERE MY CURRENT LETTERS I HAVE SENT THEM AND FAXED THEM AND THE BANK COMMISSIONER FROM PA ALSO SENT THEM A LETTER THAT THEY HAVE NOT RESPONDED TO// THEY ARE THE ROOT CAUSE OF PEOPLE LOOSING THEIR HOMES AND BEING IN FINANICAL TROUBLE.....
Comments United States Mortgage Companies
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Comments

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 723 days ago by Mr. Lewis  [send email] 0 Votes
I agree with everyone on this comment board and I am so sorry to hear about all the trouble that you are all having. This is the reason I started my company. I have helped several people that have mortgages with ASC, Countrywide, and other mortgage companies that don't seem to care if they harass people or suck them dry. The comments I have heard are along the lines of trying to get blood from a stone or turnip, or something like that.

I have a service that actually will take you out of the loop of contact with ASC, or Countrywide or whomever you have servicing your loan. All you have to do is tell me how we can help you. By that I mean, tell us what you are looking for us to do for you and we will pursue the help that you want, no matter what. We have all aspects of the mortgage business covered from being a mortgage mediation company, a title company, a real estate company, all the way to having access to attorneys for litigation or help to avoid foreclosure. No aspect of help is turned away.

Let me tell you, most of the customers that I deal with have told me about the fear and the frustration of working with mortgage companies that don't seem to care or give them the runaround. To be totally fair, mortgage companies have their ways of dealing with people. Some are good, some are horrible. But one thing all mortgage companies love is being vague. When they are vague, they don't have to give you information until you ASK for it. How does that help you? How can you try to save your home if you don't know how to ask the right questions?

That’s another reason why I created this company. I take your number out of their "system". When they mail you something, it goes to me. I take the burden away from you so you can live your life without the phone calls and the letters. And the rudeness!!! Oh, man, if I told you some of the stories I have heard...let's just say, it’s not pretty.

I know that some people are going to look at this comment and go, this guy is trying to drum up business. Well, you're right. But here's the kicker. I used to work in mortgage collections. I used to make the phone calls and send the letters. I used to work around the people that make your lives hell. And I kept asking myself, why? Why are these people not being told about the help that’s readily available? Why are these people not being helped to make payment arrangements that are realistic? Why does this company care more about the money than about customer service when that is supposed to be their primary objective?

That's why I got out. I can not stand collections. Just because they are hiding behind a company name they think that they can say anything or act anyway they like with the customers, being friendly with one and the next 40-50 they can treat like crap. Where is the customer service?

I take all that frustration away from you and create solutions that work. I know that it may be hard to swallow, but I do. I have done it for several people. And I can do it for you too. If you want more specifics or just want to talk to me, call my office at 888-453-1518 and check out the website, which is being updated with a few new options available. And this isn't just for people facing foreclosure, people that are current and want to pay off their home early, call me. I can and will help as many people as I am able to. What have you got to lose? Website address is http://www.onlybusiness.com/members/RealtyMediationService...and if not for you, best of luck. In all your endeavors.
 547 days ago by Joseph Willi  [send email] 0 Votes
hi thier well some those storys really hurt me to see peps losing what they have worked for for all thier adult lives thier is reson that a morgt company do not want help out thier holders to whom it may get to well here is a athoer story i lost my home this yaer from contrywide last yaer i called 6 times to the person who was handling my loan and they told me that thier is nothing that they can do for me wanted to reduse my mothely payment they told me we cant help you your in a bankruptsy but i kept tring to talk to some one just kept being put on hold well i could not keep the house only after i letf the home they wanted to talk whats the reson for it now its not all thier falt its mine for dealing with cyd they are just not a good company for working pepoel well im tring to get my self back on my feet if thier is some one out thier that can help me please do so thak tuy for your time

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