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Chegg education

Posted: 2013-09-05 by    

homework help

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Chegg education
United States
Don't ever use this website to order books or service.
The customer service never answer the phone and their online products are fraud!
They charged me $99.99 annually for the service which I have naver used for past two years.
I tried to called tham ten times and waited more than one hour and able to talk to a representative.
The representative told me that iit was my fault (100%) that I didn't cancel the service two years ago.
She said that the account automatically renews and charges automatically on my credit card annually unless I go through the canceling process.
I couldn't able to cancel the service online!!!
The CHEGG website keep shows that they have a system error so I couldn't cancel the account!

Complaint comments Comments Complaint country United States Complaint category Books
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