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Chegg education, California Complaints & Reviews - homework help

Chegg Inc Contacts & Informations

Chegg education

Posted: 2013-09-05 by    CHEGG

homework help

Complaint Rating:  0 % with 0 votes
Contact information:
Chegg education
California
United States
Don't ever use this website to order books or service.
The customer service never answer the phone and their online products are fraud!
They charged me $99.99 annually for the service which I have naver used for past two years.
I tried to called tham ten times and waited more than one hour and able to talk to a representative.
The representative told me that iit was my fault (100%) that I didn't cancel the service two years ago.
She said that the account automatically renews and charges automatically on my credit card annually unless I go through the canceling process.
AND GUESS WHAT.
I couldn't able to cancel the service online!!!
The CHEGG website keep shows that they have a system error so I couldn't cancel the account!

DONT EVER USE CHEGG. COM
Comments United States Books
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