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American Mint
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1.3 45 Complaints
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American Mint Complaints 45

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11:11 pm EDT
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American Mint billed for something I did not order

I was offered a coin for $4.95, now they want $89 after sending me to transunion colection agency. It was a send no money now offer. They sent me two coins. I did not order this, and considering the history of American mint I want to contest this, mostly I want to make sure they do not keep billing me even if I pay this. I will be contesting this through the collection agency. American mint does not answer there phone.

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jerry
Springfield, US
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Jul 18, 2018 1:43 pm EDT

yes I just received same junk in mail today by ups, i didn't order.who do I contact before my lawyer?i am not sending back for $12.95.i am in my 70's, a retired veteran and a disabled wife and don't need this crap.if they start calling, i will sue!

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Jeanette Langlois
US
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Dec 10, 2015 6:15 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I am Jeanette Langlois, acct. # [protected]. I am being billed for Invoice #22 Folder American spirit-Courage - here WHICH I NEVER ORDERED and then you send me a nasty letter dated November 15, 2015 asking for PAYMENT. also, on Invoice #13 and #14 on 11/24/ 2015, INVOICE #13 AND #14 ON 11/24/15 FOR A COLLECTORS FIRST GOLD STRIKE AND A PAIR OF GLOVES. I HAVE BOUGHT THE COLLECTORS FIRST GOOLD STRIKE - (3 OF THEM) BUT GOT ALL OF THEM WITH A $4.95 SPECIAL.
PLEASE DO NOT SEND ME ANY MORE OFFERS FOR BUYING COINS OF ANY SORT. I HAD TO SEND BACK A 4" COIND BECAUSE I DIDN'T WANT IT AND IT COST ME $12.95 FOR SHIPPING. WHAT A RIP-OFF YOU PEOPLE ARE.

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Johnny 2
Tremont, US
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Oct 26, 2014 10:22 am EDT
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I RECEIVED A WINNING TICKET CLAIM FOR $4.95 AND SENT THIS MONEY IN TO GET THE $85.00 DOLLAR VAUE OFFER. I HAVEN GOTTING ANYTHING BACK BUT MORE TICKETS SENT AND THE SAME OFFER. ( SCAMERS ) !

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stroc18
US
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Mar 31, 2015 11:24 am EDT
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Ordered a knife for 4.99 received knife plus another knife plus a bill for 59.95

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J. M.
Nashville, US
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May 05, 2014 7:52 pm EDT
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I too was duped in this scam after reading this have not received a coin no nothing but they insist that it was sent out in April but I have not got it I have tried to cancel this will wait to see what happens.

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7:20 pm EDT
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American Mint free coin

In the mail I received a letter to get a coin for free just pay shipping and handling subject [liberty commemorative gold-accented Coin value 79.95 free 4.95 s&h now they added the next coin with the order total 84.90 minus the 4.95 I sent them and whant me to pay them 79.95 I don't want that just the free coin plus c&h so do I send it all back or just the second coin in which they gave me a free coin case as well, do I send that back also enen though it says free case? or send it all back and get mt 4.95 returned to me? this is my complaint

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Marvin W.
US
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Sep 02, 2017 6:45 pm EDT

Yes very much the bait and switch that happened to my ! Now threating me !

Marvin W.
Chicago, Ill

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9:09 pm EDT
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American Mint took money for nothing

received coins and sent them back asked them to return money but as of this date have not heard from them. am on s.s and can not afford the lost money .have tried to get ahold of them but it is no good phone number is always busy {[protected]] they even sent me a ups label to mail them back. am on S>S> and do not make that much mone, now without the money they took out of my account I can not afford to get my scripts from the drug store to keep my health up . I am a diabetic and have osteo arthritus in my spine and legs. do not make that much money per month . if you can help me get my money back I would greatly appreciate it . GOD blee you donna thompson

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jmanhattan1
US
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May 27, 2018 11:46 am EDT
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I AM WAITING a VERY LONG TIME for an ORDER, TOO LONG, I WILL now begin the B B B COMPLAINT PROCESS, I get CHUMPED ONCE, I WILL NEVER EVER BUY from AMERICAN MINT...

Acct.[protected] / DCP3.02

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Rose Fenstermaker
US
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Feb 05, 2016 12:18 pm EST

I just had a incident with American Mint and it was very pleasant. My story:
My Mother had moved in with me and became very sick, so all my mail was received and put in a bag. Like 10 bags literally. I started to have some time to do my mail this last few months. I had a bill for one of there knife's and I paid it. It took six requests from them which I didn't notice because of my Mother. I just placed another order today for a knife. We started talking about the knife's and she mentioned that this would be the third knife. I explained to her that I only had 1 knife. We talked about it and she offered a refund or a replacement or credit. She was very helpful, courtesy and kind. People have to remember that they deal with a lot of orders and rude customers and some time liars. I never had a hard time getting in touch with them EVER. The number I called was [protected]. Maybe they can transfer your call to someone else. Please don't judge anyone or any business on one bad apple.
Thanks,
Rose
crrcustomcreation@live

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Johnny 2
Tremont, US
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Oct 16, 2014 5:49 am EDT
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American Mint is sending out a winn
ing tickets again. I sent this in the first part of this year 2014 and in the time frame.Did not receive anytghing ! I sent my $4.95 to cover the cost descrived and got nothing.

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C
7:44 am EDT

American Mint scam!

I filled out survey paid shipping and handling and never received bald eagle with mountains collectors knives and never received free watch.

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menderen
Aurora, US
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Nov 07, 2022 1:57 pm EST
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This company is worse than getting a [censored] sandwich, I have sent back ALL the junk they sent me initially and lo and behold, I got 3 envelopes from then one of which did not have their name on it-return to sender both with address, tore up the one without.

What don't you know "CEASE AND DESIST" means?

I kick my feet of them, the dirt is bad.

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Kerry Reppert
US
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Nov 15, 2021 7:59 am EST

Not only is American Mint a borderline illegal scam, it's ironic that their 10 Greatest US Presidents coin set includes the President who attempted to END democracy. He also would have labeled Parade as fake news or sued American Mint if he were not included as one of the greatest. Even though the Presidents are listed chronologically, that [censored] is probably tweeting he should be listed first.

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Dan Moriarty
US
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Aug 13, 2018 5:19 pm EDT
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Why would anyone buy Trump's speeches since they are free and on TV every night? This company should be shut down by PA in their lawsuit!

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Leon Tucker
US
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Mar 17, 2018 1:42 am EDT
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Thankful I have not purchased from American mint . I was looking at there products & OMG . They are selling a 1oz silver Ben Franklin 100 bill for 195.00 . Gees you can purchase a 4oz duplicate bill for 79.00 . On top of that they have very confusing & misleading statements that one who don't know any better can get ripped off very easily . I was so mad that I wrote them a email & told them what I thought about it .I'm sure the employees just read it & laugh . A co. like this is what gives reputable dealers a black eye . Please, please no one buy any thing from here . I can not understand how some one can work @ this place with out being ashamed of there self . After looking @ there web site & writing them I felt like I needed a bath Leon Tucket / Kentucky

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jaruizjr
US
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Mar 21, 2017 5:48 pm EDT

SCAAAAAAAM! ordered the bald Eagle Knife. Beautiful Knife but it seemed second hand with cuts and Chips. Do not go for the scam. These guys are desperate. If you call customer service, it's like speaking to the wall. As a matter of fact, I recommend you speak to the wall if you want better results. I was looking so forward to it. Their loss, but above all, my stupidity to believing in this company.

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Ranting Coed
US
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Feb 15, 2017 8:36 pm EST

They are definitely a shady company. They charged us $79.95 for coins we NEVER ORDERED and NEVER RECEIVED, then it took me nearly two months for customer service to respond to my emails. When they did and finally agreed to send us a post loss claim form, we returned the form and instead of giving us the full refund of $79.95 that they said they would, they only gave us back $9.90. So far they've not responded to my subsequent emails. I finally messaged them on facebook. If I have to call again, the person on the other end will not be happy. And if they don't refund us in full, my bank has already agreed to file a fraud claim against them.

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DMT123
US
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Jan 03, 2017 12:23 pm EST
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Why are these people not prosecuted or brought under some sort of investigation for their deceitful practices and scams against the elderly? They did the same to my dad. And then they don't answer the phone, or answer for their misdeeds. Stay far, far away from this company!

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shouldbeputoutof business
US
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Nov 04, 2016 2:36 pm EDT

I am an EX-employee of American Mint. First I will tell you that American Mint is legite, HOWEVER, they are very shady people, with their customers and their employees. A company that has very shady people with their customers are NOT LEGITE. They are lying thieves who prey on the ignorance of people just to get rich. You talk about a company that is legal but shouldn't be allowed to do business, that is plan parenthood . This company is like a lot of companies who pay the government to look the other way, and done care about anything expect making money for themselves.

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charles macdonald
Brookline, US
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Aug 14, 2012 4:09 pm EDT

they sent me a collectors gun and paid the 29.95 then i was sent another one .i have tried to pay this with creditcard with their customer service reps but to no avail .im getting bills with late fees and harrassing letters . i have resorted to sending a check certified to get them to sign for it and hopefully cash the check. i am so frustrated . i dont know whatelse to do

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aprilrenee
US
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Oct 24, 2014 3:19 pm EDT

My mother was charged $89.95 for something she never received. She is an elderly person who has been targeted by this company before. In addition to this complaint, I will be following up w/the Federal Authorities.

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12:00 am EST
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American Mint terrible service!

Upon receiving my order, the box contained the item to which I did not order. I then called customer service and spoke with a very nice lady. I explained what I had received, to where I was informed the proper order would be shipped with a return address label. She then informed me to pack the original order in the same box I had receive and attach the label. I would not be charged return postage.

The second package arrived. Upon opening, I located the return label. Next I located the item that was to be corrected with my proper order. This item was the same which was placed with the first order.

Now for the third time calling American Mint, I spoke with a male personal. This is were I spoke with the Customer Assistant we all dread. Since this transpired with several items, I will just keep this contact short. At the get-go of the call, one could tell it was going to be very difficult. After salutations, he asked me for my account number. I read this number to him three times were he insisted I had the wrong number. This number was the one highlighted and also the one I gave the first contact. His voice was getting very upset. He asked me for other personal information and looked this on his computer. He read back the same number I had given him. Very sarcastically he informed me to use this number and this number only when I call back. I reinterated that this was the number I gave him first. He jumped and added that I was wrong. I could not get another word in as he repeated stated, 'What ever, What ever.'

I stopped at this point and asked him to assist me with my dilemma. Upon explaining what I had received he told me to place the second item inside of the return box with the intial order. I added that the box was sealed with the label attached. The sound and tone of his voice was increasing belligerent. He keep over talking to me like a child. I heard sighs and other sounds one hears in dealing with someone whom is a non believer. His temper keep increasing. There I asked to speak with a supervisor. Within an instant he informed me that she was not available. I then asked to speak with the manage. Again a quick answer stating that no one in the office was higher than the supervisor. He snidley told me that he would connect me to her voice mail. I informed him that I would wait for when the supervisor was available. He voice keep escalating while overtaking repeating this orders to wait for the label and mail the items back. Since I no longer wished to continue talking with him, I closed the conversation.

I wrote a letter and e-mail explaining my experience to this complaint as well as leaving a message the the supervisor, but I have yet to talk to anyone. This experience should not be allowed to happen to anyone. As of this letter, I can not wait to return both of the mixed orders and remove them from my 'favorites list'

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David Freese
US
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Nov 12, 2018 2:09 pm EST

They sent me coins I did not request and when I tried to contact then about returning them, I was not able to make contact by phone or e-mail. They are billing me for coin I did not order.

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JamesGordon
US
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Nov 11, 2018 7:05 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

2/14/2017, two coins and a wristwatcfh were mailed to me without authorization. No order were place for these itmes. Previously, request that costomer service deparment to cancel my account. Request that they send me a shipping label to return items. No response.

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Dina de Bly
US
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Oct 28, 2018 5:35 am EDT

I am being charged for the speeches of D.Trump.
I never ordered them, did not get them and do not want them and I certainly do not want to pay for them.
This happened to me before and I am extremely annoyed by it.
You want me to write more about it in order to get an answer, but this is all I have to say.

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whoopingcough
Wausau, US
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Oct 14, 2011 4:51 pm EDT

I have a box of his junk that has been opened however no item has been removed, I will ship it back to him providing I receive a free shipping label.

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whoopingcough
Wausau, US
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Oct 14, 2011 4:47 pm EDT

In the future, do what I did and contact your state Consumer Complaint Department, in Wisconsin it is the Department of Agriculture, then contact you state's District Attorney's Office, finally the Better Business Bureau within the state of Pennsylvania. I am in favor of finishing off Mr. Young, the guy that is ducking his duties, he is by all means a true swindler.

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Orvel E Johnson
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Aug 27, 2008 12:36 pm EDT

Management of this company do not respond to complaints of wrong item shipment, even after I paid the postage on sending the product back. I also received a product whose quality did not meet the standard I expected and sent it back. My correspondence has never replied to. This company is definitely the worst that I have dealt with for offering satisfactory customer service and should have it's business license revoked. Orvel E Johnson

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L. Cubbison
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May 08, 2008 12:38 pm EDT

I having same problems with American Mint. Don't ever give them your credit card information. They continue to send items you don't want and charge your credit card. I cannot reach them by phone, they haven't answered my snail mail or emails! File a complaint with the Better Business Bureau. They are running a racket, are completely unethical and need to be shut down!

Overview of American Mint complaint handling

American Mint reviews first appeared on Complaints Board on Nov 25, 2007. The latest review Fraud was posted on Oct 15, 2022. The latest complaint billed for something I did not order was resolved on Apr 16, 2012. American Mint has an average consumer rating of 1 stars from 45 reviews. American Mint has resolved 3 complaints.
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  1. American Mint Contacts

  2. American Mint phone numbers
    +1 (877) 807-6468
    +1 (877) 807-6468
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  3. American Mint emails
  4. American Mint address
    5051 Louise Drive, Mechanicsburg, Pennsylvania, 17055, United States
  5. American Mint social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
  7. View all American Mint contacts
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