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Choice Home Warranty Customer Care Service

Choice Home Warranty

1090 King Georges Post Rd
New Jersey
United States - NJ08837

Customer Support Phone Numbers

+1 888 531 5403 7 9
+1 732 520 6461 1 0
Work days:
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Choice Home Warranty Complaints & Reviews

Choice Home Warranty - Texas, DeSoto / Coverage and payments

lbrown2011 on Aug 22, 2016
I signed up on July 14th and they took a monthly payment that day then again took another payment on August 1st. Then my A/C stops working on August 19th and I was told that they would not cover the Freon because it was a pre-existing condition. I have not had any problems with my A/C in...

Choice Home Warranty - New Jersey, Edison / Extortionist, won't pay, claims withholding funds promised

Brittany Cearley on Aug 17, 2016
Purchased a home, with warranty. Paid $450 for a year. A/C part broke a month later and they agreed to pay for the work to be done. I called to check on the reimbursement check and they decided they were only going to pay a fraction of what they promised. After hours of time on the phone...

Choice Home Warranty / Ripoff, lie, Illegal

NicoleMe on Aug 15, 2016
Choice Home Warranty June 3, 2016 claim #[removed] Had membership for over 7 months and never filed a claim until our A/C stopped working in June. Besides the long hold time over an hour and several calls to file the claim, was denied coverage even though their motto is we will make it...

Choice Home Warranty - Ohio, Solon / Does Not Perform. Had to take them to Small Claims Court

Peter44139 on Aug 10, 2016
Had a problem with a Bosch washing machine. company that came out had never worked on one. They then lied to CHW about the issue, even though the machine had a digital read out of what was wrong. Tried for weeks to resolve the issue with them, to no avail. Could not get anyone other than a...

Choice Home Warranty - Tennessee, Brentwood / Fails to pay claims.

randyradiohill@gmail.com on Aug 10, 2016
Beware...Beware...Beware...Predatory Company We purchased a home warranty from Choice Home Warranty after believing their promise of "never having to pay for covered home repairs again." In June of this year we had our air conditioning unit serviced as it was failing to cool properly. A...

Choice Home Warranty - New Jersey, Edison / Home Warranty

tcooper on Aug 8, 2016
Choice Home Warranty Buyer Beware This company is a terrible company with a lot of small print to get them out of paying claims for almost every situation your home could have. I work as a Fireman full time and my part time business is construction. I have well over 30 years experience in...

Choice Home Warranty - New Jersey, Edison / Service call on AC unit being denied due to their claim of pre-existing problem

The1Queen on Jul 27, 2016
6/13/16 purchased warranty* 7/19 submitted a/c claim #----3385 not cooling* ans questions about the unit/explained had annual check 8/15 all was well* 1st. tech never came*resubmitted claim 7/25 [during all the calls/emails to cs 5+ times about this claim no one ever mentioned/alluded thi...

Choice Home Warranty / Unethical, scam - Do Not Trust

Toby Adams on Jul 25, 2016
What ever you do, DO NOT get a Choice Home Warranty! These people will do anything and everything to get out of paying their claims. After a very aggressive sales pitch where they promise to make your home "worry free", I've had their warranty over a year now and they have denied almost all...

Choice Home Warranty - New Jersey, Edison / Home warranty

Chubba Valdas on Jul 25, 2016
If you're planning to have a home warranty policy be very careful and shop around.I choose chores home warranty company and that was nothing but a huge disappointment.this company just taking your money sending you never heard professionals with unmarked car, and later I find out everybody...

Choice Home Warranty - New Jersey, Edison / Not complying with warranty

Jerry Alexander on Jul 21, 2016
I recently had a leak in one of the cold water pipes running across the ceiling in my main bathroom. Called Choice Home Warranty and 24 hours later I was contacted by a service man. He removed a 2' X 2' section of sheetrock (soggy through and through), located the pin hole leak in the...

Choice Home Warranty - Oregon, Bend / Do not buy choice home warranty

Ruth Grouell on Jul 21, 2016
DO NOT BUY CHOICE HOME WARRANTY! Choice Home Warranty is a poorly run company and doesn't deliver on its promises. Our air conditioner quit working and they assigned a service provider to come out to our house. When we called to make an appointment, the service provider hadn't heard of...

Choice Home Warranty - New Jersey, Edison / Home Warranty Company

Peggyflamingo on Jul 20, 2016
I purchased a home warranty policy for a year in July, 2015. My air conditioning unit was not cooling the house. I was told I had a leak and needed coolant. Technician had to get approval to inject coolant. I had to pay myself for the die pack test to trace the leak. Technician reported...

Choice Home Warranty - North Carolina, Raleigh / Not one person gave the same answer no matter what dept. I spoke with

RBuff on Jul 19, 2016
Had no AC called Tuesday and repairman wouldn't arrive til Friday. I asked if there was another company we could call as I have asthma, no other name was given to me. On Friday he diagnosed problem and put in claim. I called company and asked what was covered for AC problems. The reason I...

Choice Home Warranty - New Jersey, Edison / No service

CHW Scam on Jul 12, 2016
I had another home warranty with 2-10. I was happy with them, but my year was about up and I found cheaper rate with CHW. On 7/1 my dishwasher began to pour water out of the bottom. I immediately called CHW. A repairman did not come out till 7/7. He said the water intake valve had gone...

Choice Home Warranty / Home Warranty Coverage and Claims

Yonah on Jul 9, 2016
I have two homes covered under the Choice Home Warranty Agreements. They have been running me around in circles regarding a roof coverage issue for over two months. I have called them practically everyday for two months experiencing long hold times for up to an hour and a half. Average...

Choice Home Warranty - Kansas, Overland Park / Air conditioner unit

Frustratedks on Jul 1, 2016
I paid two years due without calling for any service. Last month (June, 2016), my air conditioning is not cooling down the house, instead the temperature is rising on the thermostat. I filed a claim to Choice Home. 3 days later they send an email notify me to call the specific technician...

Choice Home Warranty - Pennsylvania, Chadds Ford / Replacement of Heat Pump that stopped working

Don Carlos on Jun 29, 2016
My heat pump stopped working on Father's day 2016. I called CHW to file a claim as heat pumps are covered in their policy. After many denials I got fed up. Not only did they find ridiculous reasons for denial (I had semi-annual service performed regularly) but the last call the lady told...

Choice Home Warranty / My home warranty

Gary Adams on Jun 28, 2016
I live in Texas where it is very hot. My a/c went out and it took them 3 days to send someone out. The repair guy said it was my compressor and compositor and I will need a new unit. After calling several times begging them and I was even told by a rude customer service rep that they are a...

Choice Home Warranty - New Jersey, Edison / Everything

Carol Kossman on Jun 28, 2016
I am selling my house and my home inspection showed many mostly minor things. I called them and get a very rude and hard to understand woman on the phone. They will send someone out to check out the AC but they said no on every other thing I mentioned. They asked if I had looked at my book...

Choice Home Warranty - New Jersey, Edison / Home Warranty

RobPM on Jun 22, 2016
Run, don't walk away. If you are looking for a Home Warranty, go elsewhere. I gave them a 1 because negative numbers weren't available. A/C unit broke. They won't repair due to "lack of maintenance." The company that THEY sent out said that lack of maintenance wasn't a problem. I do...

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