Menu
For Business Write a review File a complaint
Caesars Slots Customer Service Phone, Email, Contacts

Caesars Slots
Reviews and Complaints

www.caesarsgames.com

Learn how the rating is calculated

4.4 20 Reviews 11 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Caesars Slots Reviews 72

ComplaintsBoard
E
12:00 am EDT

Caesars Slots An Average Experience at Caesars Games

My experience at Caesars Games was average. The website offers a variety of games, but the overall user interface could be improved. Navigation is a bit confusing, and some games take a while to load. The graphics are decent, but not exceptional. Customer support could be more responsive. On the positive side, there are some fun games to play and the overall concept is good.

Read full review of Caesars Slots
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Caesars Slots Enjoyment gone

Played this app for a while and liked the variety of games and the challenges. Points going up and down as expected but challenges kept getting harder. No problem. I think highest my point balance was about 10,000,000,000 and all I needed to complete challenges most days. Then a few months ago for some reason, I was awarded 14,000,000,000 points. I was so excited. Then of course the challenges got harder but I’m still thinking since I have these points that’s no problem. In the few months since my big fortune arrived it has disappeared. Bonuses seem harder to hit and the wins are often so small, even a few times for 0 points. So now I’m back down to my long time lower point balance and I’m thinking no way I’ll be able to keep playing without buying points repeatedly because the challenges don’t go back to the easier ones. Oh, well. I’ll have to find a new game.

Update...
Points did go back up for a short time. Then went from 18,000,000,000 to 2,500,000,000 in a few days only betting 14,000,000 the minimum for challenges. My time is getting shorter.

All gone...
Played for 2 years on free points with highest total near 10,000,000,000 and happily played most days. After a surprise gift of 14,000,000,000 a few months ago, which more than doubled my points, I’m out of points. That was 24,000,000,000 points and betting my minimum of 14,000,000. I realize the game would like a player to buy points but feel like I was run off because I didn’t need to buy any to keep playing. It is what it is. Just my experience.

Update...
More options to collect free points were added to the game so I started slowly accumulating points and betting minimal points. Now I’m back!

Read full review of Caesars Slots
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Caesars Slots Technical support

Have been trying since last Thursday to get them to remove some person they put on my site on my phone where I can't even play Caesars Casino because my site has been used by them or Playtika. Tech won't even reply to my requests. If I remove Caesars from my phone I lose all my winnings, friends I have brought on & the Challenges I enjoy. Something is wrong when they allow another person to be put on an active player's site. I gladly sign my name so maybe the management can make them do the job. Arrelene Lorenzo

Addition to the above: it has now been 6 days & Some elf person is still on my site & in my phone. Customer Support does not answer my "calls for help". Who can I contact at Caesars that might take the time to talk TO ME!

Update, I inadvertently fixed it. I downloaded a slot I wanted to try & wallah! My phone was returned to me. This was about 3 wks ago. Today I tried to buy from my vault & that darned Elf was back on my phone. I have collected 2 Lobby Bonuses before realising it was not my icon there but that darned Elf again. They still have the same amount of play as they had last month when I couldn’t get any help getting my phone back. Playtika would you PLEASE GET THEM OFF MY PHONE SINCE THEY WENT ON THERE WHEN YOU HELD A TUTORIAL FOR THEM. Why you chose my site or phone to dump that person I don’t know, but you are responsible so get them off or do I have to download a new game everytime they show up on my phone? Also I need to get into my vault & nothing across the header has worked since yesterday. I would also like to have my 2 Lobby Bonuses money back. They go on my Daily Challenge!
Arrelene Lorenzo. 10/29.

Read full review of Caesars Slots
Hide full review
  1. Pros
    1. Wide variety of slot games
    2. Free-to-play model
    3. Regular bonus rewards
    4. High-quality graphics
    5. Social gaming features
  1. Cons
    1. Limited Game Variety Compared to Rivals
    2. In-App Purchases Can Be Costly
    3. No Real Money Winnings
    4. Potential for Addictive Gameplay
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Caesars Slots Fool me once

In the past, I have submitted a couple of 5 star glowing reviews. I must have been delusional. They recently raised bonus and gift amounts because they claim that’s what their players want, but they don’t tell you that they've raised minimum bet amounts as well. My minimum bets were 1,000,000, now raised to 1,200,000, an amount I can live with. 2 of my games were set at 100,000, now raised to 900,000! That’s completely unfair because they’ve basically created a situation in which I’m forced to purchase coins if I want a little play time. My level is high because I’ve made a substantial amount of purchases, not exaggerating when I say thousands of dollars. Instead of rewarding me for putting their kids through college, they’ve sent me a jar of vaseline as a booby prize. I contacted them and advised them that I WILL NOT spend another penny on this app in the future if they don’t reduce those bet amounts and will only play on free coins. Also, I hope everyone is aware of the fact that when you log out and return to the main page the coin balance in your account is reduced in 1/2. This isn’t a glitch because it continues to occur. They want you to believe that they’re listening to their customers and that’s the reason they’ve raised bonuses and gifts, but in reality they’re skimming from your account and forcing you to purchase in order to play. I’ve spent several thousand dollars for the entertainment value without any chance of receiving a monetary reward. As a result, my reward from Playtika is to bend over. I’ll take my money to a casino in the future. At least I’ll have an opportunity to win and not just throw it away. Hopefully everyone who plays becomes wiser to their grimey/slimey methods a lot sooner than I did. Right back at ya Playtika with the Vaseline.

Read full review of Caesars Slots
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Caesars Slots Caesars slots

First off I want to say I love Caesars Casino Slots, but I encountered a problem last night when I was playing American Riders, I had gotten the bonus where you choose the Emblems. I had gotten two of everyone from mini, minor, major grand and mega and when I picked the last one (touched) the symbol it didn’t open, so I waited to see what was going to happen and nothing happened! So I choose another emblem and mini came up, so that meant I won the mini bonus but the one that didn’t respond when I touched it was the Mega which means I would have won the Mega. So I feel I was cheated out of the Mega bonus which was 2 trillion +. This really bother me, I have been playing Caesars slots for a long time and have spent a lot of money for the enjoyment. What I’m asking, is the developer going to make good on the coins I didn’t receive? Thank you

6/8
I’m going to have to take back the five stars. I do like the games but you keep reducing the pet amount which I don’t think is right! You used to have 1400 for $49.99 (I think that’s what it was) then you reduced it to $39.99 for 1200 and NOW you reduced it to $34.99 for 1000 and the only real way to reach the bonus reel is to purchase a package or spend a lot of money on other packages. These games are for fun and it seems to me everything is geared around you guys charging a lot of money. I don’t mind spending a little but not a lot all the time. I could have billions of coins and within a few hours it all gone! And when you have chance to win a couple of trillion the game doesn’t respond to touch! (I’m talking about my first paragraph where I feel I got cheated out of 2 trillion coins) I really think the games are programmed to pay out the lesser. Well...I hope someone reads this because I haven’t gotten any response from my first review!

Read full review of Caesars Slots
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Caesars Slots Caesar’s slots

I wanted to succeed and have fun with this game but it is so aggravating because of all of The ways it cheats to prevent you from winning.
I Have I mentioned that this cheats! Cheats! Cheats! I am so angry. This game owes me at
Least $500billion. Maybe a trillion. And money I’ve spent as well.
Ugggggggggggggggh! I got cheated again! That’s it ! Took all my money and no bonus.
This game is so aggravating!
It cheats. I can’t win. Non of the games let me win. I rarely get scatter any more. I never see $1b+ wins or winning rows of that high number any more. Winning has been shut down completely for me. This is outrageously expensive and not fun to continuously lose. I feel I have been scammed.
Joel

P.S. I just paid more money and tried again, thinking maybe you would fix some issues, but nooooo! I didn’t last 15 minutes! Absolutely no scatters. No wins to keep my head above water. Nothing that put a smile on my face or made this fun for me. Thanks a bunch. I’ll be sure to pass this on to everyone I know.

P.P.S.- A new low! While playing a game the bet changed on its own to a significantly higher bet. I had been betting 7million. Because I hadn’t won. I had just purchased over $2.6B in coins. I wasn’t worried about running out for a while, but a few minutes later I randomly look at the total and it’s $200m. I looked further to find the bet had changed to $250million from $7m.

Honestly, I can’t understand why you insist on frustrating people by continually making (and I do mean making) people lose. It’s like people are under some hypnotic programming to buy and buy coins to lose lose lose. I mean lose billions in minutes.
I am in awe that you feel good about a game that takes advantage of people to take money and satisfaction and fun away with deceit and lies and cheating.
I didn’t even mention that the 30% more winning of coins DID NOT HAPPEN! YOU LYING, CHEATING, DECEIVING PEOPLE! WOW, WOW, WOW!

Read full review of Caesars Slots
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Caesars Slots THE BEST SLOT GAMES YOU WILL EVER FIND OR PLAY!

I LOVE CAESARS SLOTS. They are fair and I have been playing for a long time. I to thought at the beginning I had lost a bonus, but then I kept close attention to my balance and not once did I ever lose anything. I have never had MORE FUN IN MY LIFE. THANK-YOU CAESARS. I can't wait for free time to relax and play CAESARS SLOTS. I'm partial to some of it's games but if I loose a little more than I like with them I will go back to my most favorite game.It almost always wins my money back and sometimes even more. I call It the MOTHER SHIP and smile.The games can be hypnotic hysterical,or beautiful but mostly always give me pleasure.Resently I lost my two and a half year old baby boy kitty.He was a out door kitty three weeks old left to die.When I brought him to the Dr. I found out why his heart was so bad the Doc gave him weeks to months to live. He loved life and I loved him.I could write a book on how smart he was and what we shared In those miraculous, beautiful years.But this is a slot review.I have no children, he was mine, Iost my best friend and he can never be replaced.If it wasn't for CAESARS I wouldn't want to get up and face the day. Now It's been along time since I wrote my last review,I've written pages and pages on how & why I love CAESARS SLOTS ,but after I read my notes on paper half of my review Is about my new kitty and the other half Is about CAESARS SLOTS. Well then I feel silly & do not type IN the review. The only thing I guess I can say Is I love them both! One more thing I have been waiting for the mega package to come back for along time,I missed it the last time. THANK-YOU SO SO MUCH. I play CEASARS SLOTS most of the time but am waiting patiently for 600 percent more In coins so I could buy more coins and play at higher stakes It's just so much more fun . I love playing all the time though.I just bought a new IPad and would love to know if I could carry over my status and. coins to the new one

Read full review of Caesars Slots
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Caesars Slots Most Irritation for Your Buck

First off, like every app of this type, you must understand it’s a total scam and fraud. In this specific case, it’s not even the real Vegas Caesar’s. If you look on Facebook it’s “Caesar’s Casino based in Israel”. Oy. And gameplay it’s the usual obvious rigged format all these crooks develop that exist only to try to bilk you out of your life savings by stupidly using your real money to buy fake money that has no value whatsoever. NEVER be that dumb.

Where this app is without question the champion of all others is in its greed, persistence and useless time wasting. Expect the any time you move from one screen to another within the app that you will get buried alive in a nearly unending avalanche of pop up windows that are all trying to get you to pay for more fake money and, extra shady points for offers that are better or worse values all going on simultaneously and some only visible if you know what you’re looking for. So, while you’re getting robbed buying their fake money you’re probably getting robbed a 2nd time by paying for one ‘deal’ when there’s another one there that would give you twice as much fraud bucks as that one. Additionally you will suffer the most aggravating useless bells and whistles on Earth. There’s the constant mini window that pops up all the time with an animated dragon telling you idiotic things like “I miss you” and “WOW you’re such a pathetic loser” (kidding on that one) as you play and in a level of genius design it covers your points and other info until you either wait for Dork the Tragic Dragon to either you away on it’s own or you win a real jackpot of managing to touch the microscopic close window button that will only reopen in a few seconds anyhow. Also after only 30 minutes of this phone sized hell I was ready to jump out my window if I had to sit through another viewing of the “Mega Win” blowing kiss animation. Just kill me please.

Spare yourself. You’re more likely to kill your savings and sanity that you will time with this latest loser scam. Don’t bother.

Read full review of Caesars Slots
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Caesars Slots Slots too tight

Wish I could give a zero. Attention, if you truly read reviews, do your blood pressure a favor and move on to a different app. Better yet, go buy yourself something you will enjoy that's not a pixel on a screen. And sort the reviews to most recent and see that I am not the only one who has an issue with this app. Have been playing just over 3 years, pretty much every day, and spent more than my share of money. This morning spent over $150 and went through 26 billion chips in less than an hour. Average bet was 100 million or less. Several machines, changed bet, terrible play, zero free spins and zero bonus games. I don’t expect to win all the time however I expect to get entertainment for my money! I sent in a complaint and they tried to appease me with a mere 300 million. At my level (3300+) you can’t complete many events or challenges without having a bet of $150 million or more per spin. 300 million to appease me after the money I have spent is an insult. And while I am at it, I got picked for a week or two of VIP awhile back. The person kept referring to me as a good little boy despite the fact my name and picture are clearly female not to mention when she added me to Facebook my profile states female and in emails back and forth I referred to my husband on several occasions. If you’re going to convince players they’re VIP at least have employees/volunteers or whatever they are trained in customer service with attention to detail.

Support says for entertainment you don't have to spend money, just collect free bonuses... How much entertainment do you think I will get on 3,650,000 free credits with these payouts at level 3350? I go to the casino in the real world. I always get some play for my money. The problem is that new gullible players join your app every day so the money keeps coming for you. Eventually they wake up and quit handing it to you but it doesn't matter because they've already been replaced by new naive people.

I gave you another chance and it was a repeat of what I said above. Goodbye, I am a fool no more.

Read full review of Caesars Slots
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Caesars Slots Why no dogs

I have fun playing this app. Mindless stupid fun. I give it a 5 because it feeds my ADD and I can gamble without spending money. What's with all the cats though? You have Fancy Cats, Fantasy Cats, Outlaw Kitten and even a couple of Pink Panthers( also a cat) in there. The closest thing to a dog is Wild Howl and that involves Rabbits, Moose and Owls. So why no dog themed games? Dogs are great. Lots of breeds of dogs to spin off slots. I mean think how popular Dog Shows are. You have endless dog slot machine possibilities here. Working Dogs, hero Dogs, packs of Dogs, puppies, water Dogs, Dog shows etc. Since I have now ignited the untapped dog slot possibilities I only request that you keep the toy poodles and little chihuahua yip yip dogs out of it. They are too much like cats. Loud yippy cats. You already have enough cats in your lineup.

Update July . STILL NO DOGS?! Mostly air brained Stupid scantily clad fantasy like women, (might have one completely dressed man in the mix). Lots of pirate type, genie, leprechaun, eagles annnnnd Cat themed games! I’m just asking you to have some Dog themed slot game. I’m sure people are like what’s up
with this person and the dog campaign? Dogs are cool! And I just want to see if your audience has any input in your creativity. Seriously if you do make one stay away from the toy poodle yip yip dogs. Anyway I’m still having mindless fun playing your silly app.

Update on the update on the update. Wow. Thanks developers for responding to my request for a dog themed Slots game. I appreciate your consideration of the subject. I will feel very honored if a dog game shows up...but I swear if you bring out the Toy Poodles, Chihuahua and other tiny dogs I will quit this game! Okay. Fine. I won’t. I’ll probably just feel a little dead inside for a bit. Whatever. I’m in sales. I should be use to disappointment by now.

Update again...I ASK FOR DOGS AND YOU GIVE ME OUTLAW KITTY. KITTY?! REALLY? ANOTHER FLIPPING CAT THEMED GAME. Good grief! Have you never heard the term LUCKY DOG! ‍♀️‍♀️‍♀️‍♀️

Read full review of Caesars Slots
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Caesars Slots I will return to play when you correct my level up so I receive $$ due

UNTIL YOU FIX THIS I AM DONE. ALL EVENING I HAVE MISSED PAYMENTS THAT DID NOT REGISTER. KEEP IT ALL. 949 and still no money. Do you not intent to fix this so I get my level up money? Please inform me.Am At 942 again lost level up of over $11M plus just now on ALLMINE DIAMOND I did not get &9.5 m for tnt fuse. That is over 20 million in just a very few minutes of play! WHAT IS WRONG OR IS THIS NORMAL. I AM PLAYING AllMine Diamond and did not get #940 level up nor tnt of $11000 for burning fuse! I am not getting a great deal of winnings! Why play? 7:50 pm 1/4. FIX THIS OR YOU CAN KEEP IT, FOLKS YOU DO NOT WANT THIS APP. TOO MANY OF THE FREE MONEY CHANCES DO NOT DELIVERY THE COINS,! Have any of you had trouble with your bonus $ from leveling up.? Now I am not getting bonus $ from friends! Thought this happened before and for sure this time. The legacy is also added to this bit of not paying off with the coins also! They can’t all have problems. I think you have them programmed not to pay off. Caesars gives less bonus than most to start with then you do not get it credited to you. You would do better with a different app! For the last few months I no longer get credit for leveling up. Am about ready to quit for good. Have notified you several times. If this cannot be fixed I will erase your Casesars app Also you are really stingy with daily bonuses compared to other apps. I just moved up to three something and the bonus was 790,000 which I never received coins for as in the last several since I begin getting more than a couple hundred dollars. I feel like canceling and going to a new casino. Do u have this problem? This problem was fixed now everything was erased and You have me starting all over again. Lost all my coins plus my position. . Unacceptable. If u cannot restore I will erase the whole thing. I will not start all over after two years ! So erased and DO NOT RECOMMEND THIS APP Please reinstate my account with coins and status. I had just moved up over status 300 and you have me back on 1. PLEASE REINSTATE ME AND MY COINS, STATUS ETC. I will not start over. I started in 2017. I lost almost 6;000;000;000.

Read full review of Caesars Slots
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Caesars Slots Caesars Games

Exciting and challenging games but since Playtika has taken charge of the app the money grab has begun. Raised prices by $20 on additional coin purchase opportunities such as those on bonus rounds and opening the vault. No notification given about raising these prices but are quick to tout other supposed player benefits. They will increase max play amounts with no notice. They are particularly brutal at times by having games too tight virtually forcing players that enjoy their games to constantly purchase coins. Started out yesterday with 54 billion coins and have less than 200k today AFTER SEVERAL PURCHASES and after playing different games. A Playtika exec must need another bonus!
Obvious answer is to move on. Sad that Playtika doesn't value their players. The experience wasn't like this when Caesar's ran the show.

Oct 23rd 2016:
Playtika has preset bet amounts on all of the Caesar's Slots games some of which are in the $100 million range. If you aren't paying close attention (and you have a high enough coin balance) you can lose a lot of coins in just a few spins...I lost over $500 million! Yet another sucker punch by Playtika...Robber Barons for sure along with their other "surprise" which wasn't announced: making bonuses available every 4 hrs instead of every 2 hrs.
Someone at Playtika needs a pay increase
again!

January 1,2017:
Playtika continues to provide games that are challenging and fun to play. Not unlike other game providers, they increase prices for special bonus features which would be ok with me if they did so in smaller amounts: to raise the Super Bonus and Vault by $30 each (from $69.99 to $99.99) was a money grab plain and simple but all providers do this. They do have good special coin and other offers however. I do wish that they would not make popular games so tight: it isn't much fun when you have to spend millions of coins just to join a game.

Jan 24 2017:
Still enjoying playing these games. Great that new games are offered so frequently. Check it out!

Jan 31,2017:
How many gaming apps send players a Christmas gift...not sure but I received one from Playtika! Very impressed with that. Games are still much fun to play!

Read full review of Caesars Slots
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Caesars Slots ADDICTIVE FUN FUN FUN! GAMERS: This is THE closest thing to VEGAS

ADDICTIVE FUN FUN FUN! GAMERS: This is THE closest thing to VEGAS...you can possibly get, w/out the pain of packing, then travel by plane, train, or automobile, getting dressed up/made up every time you leave your hotel room, the PERVY guy looking down your top when you CASH OUT your coins, the OLDER WOMAN w/the "hack! hack! ucgh! ucgh!" FAKE as can be, COUGH, LITERALLY, 2 minutes (or LESS!) AFTER she rolls up on you, going either 0.0005 OR 45 MPH on her lil red scooter (WHILE WATCHING YOU SMOKE~~which, BTW, is the ONLY TIME YOU DECIDE TO PARTAKE, ENJOY & GIVE INTO THE HABIT, ANYMORE, ANYTIME, ANYWHERE, EVER~~AFTER QUITTING TEN YEARS EARLIER, at the ONE PLACE IN THE WORLD it's still TOTALLY ACCEPTABLE, EVEN ENCOURAGED, AT TIMES, BOTH INSIDE & OUT, anymore!) practically ON TOP OF YOU(!),watching you smoke like you've committed some kind of HEINOUS FELONY, while she proceeds to play two slots at once! (The ONE YOU WANTED! Natch!)
I have 2 slot apps from this company (Caesar's & Slotomania, by Playtika) & I LOVE LOVE LOVE EM! Can't sleep? Bored waiting in line at the grocery store, in line to pick the kids up from school, nodding off in church, tapping your toes til the rinse cycle or dishwasher finally finishes?
~~Spin the reels on one of PERHAPS HUNDREDS OF DIFFERENT, FUN, ORIGINAL, FREE (extra purchase of coins is OPTIONAL, but I've done it ONLY TWICE in a few YEARS!), VEGAS STYLE SLOT GAMES! The "FREE COINS" appear every 2~4 hours (set your phone alarm people! It's WAAAAY worth it!)~~AWESOME! Thanks Ceasars! See you in the REAL VEGAS soon! And I'd LOVE IT IF YOU HAD SOME OF THE APPS IN REAL MONEY SLOTS WHEN I CAN GET OUT THERE! Until then...it's The Ceasars or Slotomania apps for me! (DONT waste time/$$$ at the Native American Casinos! Play this! Practice & save up for THE ONLY REALLY REAL GAMING BASE~~VEGAS!)
The ONLY POSSIBLE suggestion I can give to make it better~~GIVE USERS who also enjoy the REAL THING, "APP PLAYERS CLUB CARDS," that go toward CAESAR'S CASINO COMPS for FREE/DISCOUNTED~~ROOMS, SHOWS, FOOD, PLAY, etc etc etc! THAT would be THE CHERRY ON TOP OF AN ALREADY PERFECT SUNDAE!
Play it! LOTS! You'll LOVE it, & be sure to CHECK OUT SLOTOMANIA TOO!~~Kiki Cats

Read full review of Caesars Slots
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Caesars Slots My Favorite Casino App but

This is my favorite casino/slot app but I think there is something a little shady about it. I will first talk about what I love. The games are fun, it's high quality graphics, I love the mini bonus games on the side where you can win extra coins, I love the dragon side game, and I LOVE when "mega win" pops up on my screen. It is so exciting. I don't play any other casino game except for this one (because the other ones don't compare). I have been playing for almost a year now and here is where things get shady. First, I am pretty sure this is my 3rd review to this app. I am not sure if my phone has made these disappear by chance, or if they have been deleted by the app moderators . I will screen shot my review and track it. 2nd, I have never gotten more than 5 billion. Which is a lot in my eyes but every time I get this high, I fall down IMMEDIATELY. I can never get past it. I have tested betting low and steady and high and fast and nothing changes. I went from 5 billion all the way down to 500 million in the span of weeks. I couldn't win anything no matter how much I tried. I finally complained to the help desk saying there is something wrong because it makes no sense how I could go from 5 bil to 500 mil for "seemingly" no reason (maybe if I kept clicking max bet, but I do not). Soon as I complained, I was able to win back up to 3.8 bil! Isn't that strange and suspicious? Now I am at the point where it is starting to happen all over. I went from 3.8 bil to 1.9 bil (within a week!) and literally cannot win anything. I can't get any bonuses to trigger or a mega win. Even if I do get a bonus, I win a tiny amount that covers a few spins. I just don't understand and just feel it is being manipulated based upon how much money I have so you buy coins. I have purchased a few coins in the past because it is a source of entertainment for me, but at this rate I feel like it isn't worth my time if this continues to happen where I can't win past a certain amount. Last, I just want to validate that I know it is about winning and losing. That's half of the fun. But when you lose for days and then weeks without gaining any traction, I can't see myself continuing to play if it goes on like this... which is sad because I love this game.

Read full review of Caesars Slots
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Caesars Slots COMON' CAESARS. Wake up! (*Really Impt. To Owners!)

Well I really hate to complain! The games are fun enough, but let's face it... IF you compare them (ur v. Games) to the others...They really are older!

OK... Even forget that, because they are still fun enough... BUT, they don't even payout as much as most of the others...(Company's)!

So I can also guess that ur employees also get paid along that pay scale as well!? Those payouts, Daily Bonuses (& probably pay checks for ur employees, I can guess)...
... Are antiquated & ALL NEED UPDATING!

Either just hire younger people (& don't second guess them & approve what they choose & approve them) to RUN ur Place (& ur V. Games, etc) or u will find soon, that others will pass u out & u will soon fall off the Map as far as Casinos & ur V. Games ago!

Also, my biggest complaint is your "Daily BONUS"... Really? It is very, very small & you offer it (& then brag about it) ONLY every three (3) hours! Most are
Q2Hrs! (That's every 2 hours!)

ALL (but one) other Cheap-skate, offers it every two (2) hours to refill! They give you a lot more money to start with! I wouldn't even complain, but we are supposed to be able to play ur video games on this! What would that last you? 3-5mins. @ best? (How about u put urself in their place?)

HOW? That means you expect us to take out more of "our money" (we do anyway) to play ALL your games with! The less money, the less we play!

That wouldn't even be that bad but, you know that there are hundreds of other games that we DO PLAY! We'll just go to someone else's games & stay there! I'm sure u don't want US to do that!

I alone have at least 75 (most likely more) downloaded... & at ur rate...I'll be a pauper in less than a week! (In someone else's - a day!)

You on the other hand, have been around for many, many years (since the start of the Casino's) because THESE are not ur "only games" you have
in ur Casino, not to mention the fact that even with ALL of ur payouts...(U are STILL millionaires!)

U don't even give us enough "fake money-Coins," (they are not even real)...to play with! ... That is "WHY" ur not broke!

Customers (that is US) really hate when owners (that is u!) are cheapskates! Especially with their own (that is UR employees) people! (That's really bad!) That might have been ok when u first opened, but guys...comon,' that was a very long time ago & uv long since made up for that...(OR U wouldn't still be around!) ...
No?

When u all go to bed tonight, think about ALL of this really hard... & take a look at someone else's iPhone (IF u don't own one urself!)

Read full review of Caesars Slots
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Caesars Slots Caesar's Slots

10/27 5my favorite Slots, they just keep getting better all the time. Customer service is great & fast & if you’re having trouble with any Playtika sites, they’ll pass on complaints to them. Winking eyes, good bonuses & if you belong to CSG group- you get to play fun games & if you win, coin prizes. Sum of the games are very challenging, so you g t to work your little get cells (brain)! Try CC & do join a group of your choice! Free coins, emails daily w/coins, Facebook paste-free coins! Love these challenges & games! 10/11-I love Caesars Casino-they get better all the time. My favorite of Playtika slots! Graphics are awesome, hidden surprises @ certain levels & Customer Service is getting better. I have been compensated recently for issues I’ve had with surprise coin gifts. It would help if Facebook would quit having so many issues & updates constantly. I can’t figure out how to update my new Caesars app! It isn’t lit up, when I go to update, when I go to game says I need to update, it would be nice if some1 would tell me how, I’ve hit update & takes me to slots @ CC, but doesn’t highlight when I go to update nor show I need to update! That’s my frustration. I just now see I need to update my software again! That’s about 3X in 3 days, & could explain why my games seem to be catching when spinning. This is my favorite site, I love the group Caesars Stomping Grounds & @ least their administration can usually help me! I’m having no luck contacting Apple, I’ve tried typing in how to update & I did show updates yesterday on Facebook, now another on my iPhone! 1/16-there have been improvements & I love ❤️ Caesars Slots! The graphics are awesome. Have had lots of problems, but know they're constantly fixing & updating. (Wish, since they know they've had problems they'd compensate the $Ms I've lost. By the time you've submitted 10 complaints to various sites it gets hard to find that screenshot with the other 50-100 you've taken since!) But I still love them & so much fun when rolling. They're quick to get back to you & try to resolve any issues & with every update things keep getting better. I wouldn't write this more than 3 1/2 stars, the bank vault fills up too quickly every single day. Then you have to pay 599 or it will not take coins for you. Other Playtika slots have a piggy bank and they don't make you break it, you can let the coins build up as long as you want. I did a special order yesterday and was supposed to have a free bought opening the next time I opened my fault, this did not happen and I had to pay $5.99 again. Caesars slots needs to take care of this & do something about it. Otherwise it is just a money making scam.

Read full review of Caesars Slots
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Caesars Slots Coins disappear, and what is up with Legacy Bonus?

Pay close attention if you win something, and don’t spin again until that number is indelibly etched in your memory - otherwise millions of coins will disappear in a single spin (WITHOUT a “max bet”). And, the “Legacy Bonus” is bogus-if one spins every day and gets a “new” image every single day for years, one can’t win; as a matter of fact, how do you KNOW if you’re close to winning? A response from the site says that the laurel leaves represent the “difficulty of getting the image” because some show up more frequently than others; regardless, there seems to be no “barometer” of sorts to let one know if they are close to completing a group.

The makers keep “upping the ante”, so to speak, with larger minimum bet requirements in order to complete missions (e.g., minimum bet of $100 million per spin, and expecting THOUSANDS of spins, or needing to clear several billion in Big/Mega wins or bonus games.) However, the coin “sources” haven’t kept up: the values on Super Bonus are still at a low of 9 million and a high of 152 million (which are multiplied); so, if you get 18 million from Super Bonus, you can’t do much with that. The “free coins” distributed through email are only $300k or $500k, and one would have to collect at least five to spin ONCE!

Of course, there are people who have balances in the hundreds of billions (or trillions), so they can play these games with no problem. They also aren’t spending a lot, if any, to purchase more coins. The bonus amounts don’t matter if you have a nine-figure balance. However, the rest of us who aren’t so lucky would like to have a FEW more coins to play around with, especially since the minimum requirements keep going up. In fact, I would be happy if you split up the site so lower balances would have one “room” of games and another room for balances of a few billion. (You’ve already introduced a “high roller’s room for the ones with really high balances...) And for each room, there could be a separate set of bonus coins for which the amounts are “acceptable” and people could play in that room for as long as they want or until they lose them all and get more, or they win enough to “cross over” into the other rooms with higher minimum bets. (This isn’t a radical idea-after all, Baccarat and other high-roller casino games are segregated from the slot machines.)

The incessant pop-ups for purchases are annoying-stop it.

Finally, I have one question: What do the makers of this game hope to gain by screwing players over? Why tease these games - especially the “special events” (like the Aztec, Greek-themed, or “spin events” where you have to fill a tube and select a door)? If you play these games in real life, you hope to win real money; however, when you play a game for the sake of a game, one should not “go broke” trying to finish a board or a tube, or collect all of a “set” of something. In short, these “games” are rip-offs that think they deserve to act as if they are machines on the actual Vegas strip.

Read full review of Caesars Slots
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Caesars Slots Settings need improvement

Sound is only on/off
I want it off except for a ding/bell when game pauses for a button push or it runs out of multi spins

When I’m in a double XP and running multi spins I don’t want game pausing to feed dragon or opening door with 3 keys or some other side event not part of that game which can wait until double XP has ended

If I skip feeding dragon at a level up and it closes its slide in pop up I have to later exit the game and return to lobby to feed dragon and that takes like 2 minutes to get thru all the pop up ads. The dragon needs an activation icon left in the game margin.

Update:
Now I’ve played for a few weeks I’m very disappointed and starting to quite dislike the premise behind this whole site. The games are fun the first few weeks and bonus games accessible but as one plays more their level automatically goes up and along with that the minimum bet skyrockets and along with the poor payout rates It becomes absolutely impossible to accomplish goals like getting the prize dragon past level 7 as the amount of food required cannot be obtained within the time period and completing obtaining the last 4 gods items in Fortunes Return failed as the getting keys to open doors was too infrequent to obtain enough even with playing 8-10 hours per day before opening the doors were replaced by bombing ships which never yielded a single missing gods item even though I made it all the way thru barely within the time limit and this watering plants stuff where you occasionally obtain about a spoonful of water after losing 100,000,000 coins in a couple hundred spins barely puts any water in the watering bucket will take a couple weeks to complete a single level and the game will be over before that

I see the whole point here is to require real money purchases of what turns out to be very very tiny amounts of supplies needed to continue the side games. Buying several million coins won’t get you very far with minimum bets to enable the side games in the millions. Just as buying bombs when it takes 10-20 bombs to sink a rowboat and 30-50 bombs to sink a ship with a max bomb carrying capacity of 50 and 10 or more boats/ships in each level. Same with buying a dozen or two keys when it takes 3-5 keys to get thru a set of doors and there’s a dozen or more sets of doors to get thru and you need to repeat the whole process for each missing rare gods item which for me is still 20 after completing the items for the first 8 gods but that part of the game (opening doors) has timed out and is gone. I’m up around level 400 and obtained a balance in excess of 1,000,000,000 coins with it used to be 50 foods to increase prize dragon level and you get one at each level up and a level up required betting 50,000,000 cumulatively but at level 7 the dragon needs 150 foods and the next level up requires betting 150,000,000 so 3x3=9 times as many bets to get enough food to get the dragon up to the next level. Then what happens at level 8. Probably 4x4=16 times as much. And again at level 9 then again at level 10. It ain’t ever going to happen. Not possible!
At this point I completely see the futility of playing on this site altogether and I’m calling it quits. The games were fun on the lower levels but your greed has ruined the upper levels! GOODBYE

Read full review of Caesars Slots
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Caesars Slots Great Games but Be Careful You Don’t Get Ripped Off

5/24 It happened again! Built my coins up to over 1 billion 700 million some odd thousand and hundreds. Was actually enjoying myself and considering buying a $99.00 package special for Memorial Day that offered over 12 billion coins super chest maybe with a griffin and all the other perks. Filled the bar on the side and was taken to the bonus game where you pick a flower to find a crystal. Finished finding one and tried twice on next level but without success. Then your taken back to the previous game. I looked up and my coins went down to under 760 million. I have sent a complaint and they gave me a ticket. I’ll share what the outcome is. Very upset and feel pretty foolish getting sucked back in to play again. So far I was not buying coins and just waiting for lobby bonuses, the spin game bonus, and gifts from friends to build my stakes up and play low bets and increase it a little at a time. The new King of the North game boosted me from 450 million to my 1,700,000,000.00 total for today. Thanks for reading.
It would be better if this was a real casino game with a chance to win actual money.
To be constantly asked to buy coins three four times just logging in, then again leaving a game to check the lobby. They trick and confuse you making special deals that have limited times so you will feel hurried to buy quickly to not miss out. But wait if you look closely the deal is really not a deal at all.
The top deal on special days is the way to buy coins if you’re going to. Cinco De Mayo has an offer in 2019 $10,520,160,000.00 is the highest offer I saw so far and only $99.00. Look, I had 86 billion and enjoyed a nice run playing for days carefully to insure my numbers didn’t fall more than 20 billion at a time. It was fun but eventually as many posters before me have said the coins run out. Luck, Whatever, if this is a game then why is it so stringent about letting the players have fun and win.
There’s also an issue that has been made known to me by checking my bank statements. That is that I have been double billed for things I purchased, and some of those items never actually were delivered to me to utilize. I had gold bars purchased for the bonus wheel, extra picks for bonus events, and boosted status that all cost me money and never showed up.
Some of these items I reported to the company that I caught happing. Some times I had chests and awarded coins that just went away. Strange but I looked for a way to check the history so you could prove what happened but it’s not part of the software of the “GAME”.
It’s all about the profits. It’s all to common these days to have to pay a fee for service’s instead of being able to purchase the desired items and use them as much or as little as you wish.
I am sorry to say that this way of life is not how I wish the world was heading. Every promise of technology has turned out to be a lie. Our lives are not better, easier, and allowing us to work less because we learned to work the tools of technology to do our jobs faster giving us more free time to enjoy life, family, friends, and build our neighborhoods, States, countries, and the world so all of us could know peace and love like it’s only been imagined in dreams of kindhearted individuals everywhere.
Greed, racism, segregation, prejudice, slavery, and taking advantage of those who believe it’s how it is so who am I to say it’s wrong.
Sound familiar...

Read full review of Caesars Slots
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Caesars Slots What's the Problem & When will it be fixed???

Update... 5/30

My game is finally working again. But I was nervous to do the next update, (especially b/c it was only working for 2-3 days.) But I did update & it's ok. I'm still having to re-download every slot. I never had to do that. And it told me that I need to sync? That I'm playing on multiple platforms? My level is the same, but I can't play as much since my earnings disappeared. Im betting lowest amount, to get my spins, for the challenges, I'm not getting treasure chests.
I'm agree w a bunch of the other reviews. Similar issues as me They say, if u buy coins, u never win. You go thru them in a matter of minutes. I'm getting antsy, bc the quest is over tomorrow. I only need 1 item, to get the 1 PART I need for the Always Win machine! I couldn't play & didn't win any chests for 6 days. It started working on again on 5/28, so I was able to play & win a few chests. Only have 1 day left & not enough coins for 1 bet.
So, stupidly, I bought the "boost" deal again... Big MISTAKE!
(Esp after the last time I bought the promo "Boost" deal... wasn't pleased & it kept acting up/freezing... It didn't double all my spins, bonuses... Not worth it! It didn't profit my game, at all! I started losing a lot more coins, then I was winning... Then it froze up & timed out. So I didn't get to use it.

So far, this time, I lost the small amount I had & waiting on my next bonus or gift coins, to play.
Like I said, I love this game, but it never recovered or credited my coins, that disappeared.
Sadly, if I don't get that last machine part, I'll b done w this game! I'm lowering my rating.
Bc I play for fun, not to get mad, bc the game keeps acting up. This is becoming more frustrating & disappointing, & no fun!

First Initial Review...
I love this game. But lately, every time there's an update, I can't do anything! It says it's coming soon, please continue playing... However, I can't PLAY! It won't allow me to send or receive gifts, view my challenges or progress, collect my bonuses, view my map or convert my chest points & it's always loading... It never completes loading to launch. Now, NO Free Bonus Spin! Come on! Please!
It says "Oops!" Really? Right b4 the holiday!
I've read other reviews with similar issues & players get a reply, saying to tap the app support in the corner... to receive support! It loops back to the in app page, where there also, is no support! I connected to the contact us. It won't send w/o a file! What file do you want? If I can, I will. But it won't send w/o it. Does this game, always malfunction? TIC TOC... The Always Spin Machine is over on May 31st! I only need 1 PART! I've won parts & when I go to collect & watch the video... They're not there! My coins aren't being credited, I'm getting kicked off when I'm
mid-play or collecting bonus spins/rounds & never receive credit for my winnings! I had no issues until bout a month ago! I waited the problems out, continued playing! I RE-win what I already won & continued playing! Despite my annoyances! I absolutely loved this game! Now, I'm extremely frustrated! And after all the time & effort put into completing the challenges & collecting parts, it's going to time out! How's that fair? Also, I'm not getting even getting credit for my max spins bets. Now, my money's depleted & I'm starting all over! Except, now I can't play to win & rebuild. What's up with this? Im beyond Frustrated & Extremely Disappointed! I worked really hard to reach the level I'm at, but now that my level is so high, my minimum bet is way over what money/credit I have available. How is it a challenge, if I can't even play? The lobby bonuses & roulette spins aren't loading, when they do, I don't win enough to spin! I had over 4 billion coins & then they were GONE! The challenges aren't even achievable anymore!
Against my better judgement, I thought why not purchase a Bonus multiplier package? It lasts a week & "claims" to speed up the time to redeem prizes & multiply winnings... So, I purchased it, only I couldn't redeem half of what was promised & won nothing to keep going!
I play games for fun, not to get upset! Especially bc I only need 1 part to complete the Always Win Machine & its over on May 31st! I understand it's just a game, but I've invested a lot of time & my own money, trying to win it. Now what? Wasted all my time, effort & money! I'm extremely disappointed!
Please make up for the uncredited winnings & fix it, ASAP!

Read full review of Caesars Slots
Hide full review

Caesars Slots Complaints 11

ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Caesars Slots has left an official reply on this complaint.

Caesars Slots Nice Slots

UPDATED

TO THE DEVELOPER, THANK YOU FOR YOUR COMMENT.

I UNDERSTAND AND ACCEPT THE FACT THAT IN REAL LIFE PAYOUTS ARE FAR AND FEW IN BETWEEN. I ALSO UNDERSTAND AND ACCEPT THE FACT THAT YOU ARE RUNNING A BUSINESS AND THE LESS YOU PAYOUT, THE MORE CREDITS PEOPLE WILL PURCHASE. I UNDERSTAND THAT IS HOW THOSE BEAUTIFUL AND LAVISH CASINOS ARE PAID FOR.

REGARDING THE POPUP OPENING GAME, HOW DO I AVOID HAVING TO PLAYING IT THROUGH TO THE END OR IS DELETING THE APP THE BEST SOLUTION FOR ME AND THE OTHER PLAYERS?

THANK YOU. BTW, CAESARS ENTERTAINMENT IS MY GO TO REAL PLAY CASINO GROUP OF CHOICE, FROM NEW ORLEANS, RENO, TAHOE, AND VEGAS. WELL NOT RENO ANYMORE. THANK HEAVENS FRO GSR!

LOOKING FORWARD TO YOUR FOLLOW-UP COMMENT

I used to play these slots quite a bit a while ago. I deleted it because the slots are so tight. Payoffs of any note are very hard to come by.

I reently reloaded the slots but now I get an irritating pop up sample game, that I have no idea how to get rid of. I do not want to play a game i do not wish to play.

Should I just delete it again?

Thanks,I hope you can respond.

Read full review of Caesars Slots
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Caesars Slots has left an official reply on this complaint.

Caesars Slots Total Rip Off . ! Level 2643

This site gets worse everyday ! I’ve spent thousands over the years and the losses are just beyond the norm. It’s gambling so if course you cant win every time but at least more often then not would be nice. I had 1.4 billion spent $35 and bought 4 billion more ... played 65-112 million per spin list it all in 10 minutes ... n mega win, no big wins, no bonuses ! Beyond insane I’ve spent quite a bit of money over the last 2 months ... I’ve been playing since 2013 and it just gets worse! All the pop ups to buy buy buy! ...Compared to other sites the free coins are far less. Graphics are good and game choices are cool. Free spins 15-20 on 5/10 million bet gets little or nothing at all ! It seems like they observe spending habits and since I spend a decent amount of money and have done so for years they know I will keep spending ... this week was shameful. Lots of deAd spins no bonuses etc. . If you’re looking to play awhile for free ... go to another site. U want to spend money then play here! Also, I’ve yet to receive rewards credits on my TRC as they say, not 1 credit so that’s a crock ! Best wishes and good luck!

Read full review of Caesars Slots
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Caesars Slots has left an official reply on this complaint.

Caesars Slots Thanks for the memories

I’ve played Caesar for 4 or 5 yrs now. I’ve spent a few thousand dollars buying virtual coins to try an win virtual billions. I understand the site has to be maintain and it’s not a profit less site. I also know some have won trillion and billions of virtual dollars, albeit I’m certain that ratio is in the low tenths of a percentage. I recently lost more than 16 billion in a game an never received a free spin. That’s no fun. You’ve become a Casino I no longer enjoy playing. I decided it’s time for me to part ways since it’s become harder and harder to win meaningful coins. This is a game where you win today, you’ll lose it tonight. There are multiple ways now to buy Virtual coins with real money. I’m sorry I told multiple friends to try this game, it’s fun. I’ve decided to throw in my hand Caesar, thanks for the memories Caesar, can’t say I’m richer because of you...

P.S.,
You also must have a response generator that isn’t random. Seen this response on many of complaints messages.

Who programs your random number generator? You guys still need to loosen up on the wins...after all ...all you guys do is collect coins, the payout is virtual...

Read full review of Caesars Slots
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Is Caesars Slots Legit?

Caesars Slots earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Caesars Slots stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Caesars Slots's reputation as a trustworthy leader in their field. Customers can rely on Caesars Slots's services, assured they're dealing with a highly reputable and fully legitimate company.

Caesars Slots resolved 100% of 11 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Caesars Slots has received 13 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Caesars Slots has claimed the domain name for caesarsgames.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Caesarsgames.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Caesarsgames.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Caesars Slots as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up Caesars Slots and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Caesarsgames.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Caesars Slots.

However ComplaintsBoard has detected that:

  • While Caesars Slots offers various gambling services, it's important to be aware of the potential risks and consequences of excessive gambling. If you feel that you may have a gambling problem, seek professional help immediately.
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Caesars Slots has left an official reply on this complaint.

Caesars Slots Prize Pet

11 BILLION Coins used and still have 139 left to finish ‼️Every time you near the end of this you’d think it wouldn’t take a week and all those huge bets to finish. I don’t think your bug fixes work, maybe you need to re-evaluate what FIX MEANS. Been playing for years I get random luck and then I get ZIP I received an email that said you could resolve this issue, since that was a couple weeks ago since then I went from around 60 billion down to 23‍♀️billion ❗️ I ❤️ CEASARS SLOTS but am getting very frustrated. You’ve set the amounts higher that one has to bet with not much in the way of returns which kinda takes the FUN out the equation. Now I’m just a 73 year old loserwith in her eyes‼️ Update2/20/22: so at the time I wrote previous review I still had around 23 billion after the first of the year or your anniversary the game is no longer any fun ❗️It’s just buy buy buy flashing NO WINNING EVER❗️down to 3,billion 600,thousand ❓don’t bet a lot because you never win I hardly play anymore . Haven’t decided to delete yetI play for fun and your game has been very awesome but I won’t ever spend money to play yours or any other game/app❗️Have had this since 2017btw

Read full review of Caesars Slots
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Caesars Slots has left an official reply on this complaint.

Caesars Slots NOT GETTING ACCURATE TOTALS ON FREE SPINS

MY PHONE BECOMES UNABLE TO CONTINUE GAME AFTER RESPIN THIS
DRIVING ME CRAZY NO RETURN TO GAME
WINNING SCORE MUST TURN OFF GAME?
AND WAIT I WRITE DOWN SCORES BY HAND AND CALCULATOR [protected]

I AM STILL LOCK OUT PLAYING MY FAVORITE GAME WILD HOWL
OK THIS IS WHERE I AM O REPINS REMAINING
MY SCORE 25,011,148
MY TOTAL BET 200,000
MY WIN 5,400,000
OK ALL KEYS PLAY ETC. CAN NOT CONTINUE PLAY. WHEN GAME RESETS
LET’S DO THE MATH SO YOU THINK I WILL
PAY FOR COINS NOT!
TEENECHEE [protected]

HAVING THE SAME PROBLEM WITH WILD HOWL GAME GET RESPIN PLAY SPIN SCORE DO NOT ADD UP WHAT A RIPOFF
ESPECIALLY WHEN I AM PLAYING 100,000
OR MORE SO DISAPPOINTED WHERE IS MY RESPONSE TO MY REVIEW
TEENECHEE [protected]

THURSDAY APRIL 22 I HAVE HAD ENOUGH I WILL FIND THE WAY TO POST
MY REVIEW I TRULY RELAX AND PLAY GAME LOCK AGAIN YOU OFFER ME COINS
AND MY RESPIN WINS DONOT GO IN TOTAL WIN RIPOFF :

ANOTHER FREEZE OUT I HATE THIS AND NO RESPECT TO LET ME KNOW WHAT’S
GOING ON OK PLAYING MY WILD HOWL
NOW GOT MY 3 STARS STARS COME UP
HEY NO CAN PLAY 41,053,548 RESPIN TOTAL 2,800, 000 GAME OFF COME BACK
MY SCORE STILL 41,053,548 OK WHERE IS MY 2,800,000 WIN OOPS GONE! I WILL NOT BUY COINS PLEASE CONTACT ME
TEENECHEE 775/232-9542

Read full review of Caesars Slots
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Caesars Slots has left an official reply on this complaint.

Caesars Slots SERIOUSLY Don’t

If I could lower this to negative stars, I would. I kept playing, which is dumb, but that’s how they get you. I paid 39.99 to get extra treats to play the spin wheel, expecting to win $400 billion because there were 9 out of 10 jackpots on the wheel. 9 out of 10. Statistically you would expect to hit a jackpot, because 9 out of 10. Nope, only won $40 billion. I do understand this is a game of chance, but when they set the game like this, it’s not a game of chance, it’s about taking.

I had to come back and lower the score from 2 to 1 star. I played their new game, spun about 900 to 1000 times and only won the bonus 8 times. I just got the walking wild bonus and in 6 spins I won 0 chips. ZERO. It’s not sustainable when you bet 120,000 and only win 1200, or if you’re lucky 60,000. Plan on deleting once I exhaust my chips and bonus chips.

This app is all about getting you to spend money to buy chips. I had 8 billion in coins, but the chase was 5 rounds of free spins, in the new game they had up - lost over 6 billion in coins and didn’t get a single round of free games. Today when I did get free games, I didn’t win a single coin in 8 free spins. There is a lot of variety and as long as you don’t fall for the chases or get wrapped up in their side games, it’s not a bad app.

Read full review of Caesars Slots
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Caesars Slots has left an official reply on this complaint.

Caesars Slots POPUPS Make Great Game UNBEARABLE!

Hi,

I understand the need for offers to generate income. I have no problem spending a little each month for entertainment. However, THIS App has so many in-game popups that it becomes SO Unbelievably ANNOYING, that its Impossible to Enjoy the games, which by themselves are some of the very Best out there!

The “dragon” popup is the Main culprit, but then you add the cards, level ups, as well as numerous coin offers, and you find yourself having to “X out” nearly as many times as you hit the SPIN button! I’m NOT Exaggerating, either! Not to mention the adverts that overlay on the game layout, obscuring your numbers and symbols on some Paylines. Lately, the “gray” gorilla ad is really an annoyance and cannot be moved. These issues make a Top Notch Slot App virtually unplayable, in my opinion.

I also have grandparents I am searching for a good, enjoyable slot app for them to play. This app would be a good option for them, because of good games, gameplay, lower betting amounts (they HATE the apps where minimum bets are inflated to hundreds of thousands of dollars, no matter the ACTUAL VALUE), etc. Given the amount of in game DISTRACTIONS with all the popups, it becomes overwhelmingly confusing and frustrating for them!

We will Gladly return if Something is done to fix the issues. Until then, it is just Entirely too Many popups.

Thanks for your consideration,

ML

Read full review of Caesars Slots
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Caesars Slots has left an official reply on this complaint.

Caesars Slots Cheaters

I’m at level 7303, I have been playing for quite a few years. Has anyone else noticed that the more coins u buy (and I have spent a lot of money) the higher bets u make the more things r taken away? Case in point the lobby bonus...now I only get 130M every three hours, my lobby bonus used to be a lot more, also have u noticed that let’s say u need to bet 400M to qualify for Freddie’s food truck or to win suitcases on that other game (I don’t know the name) so u bet 400M, the next day the minimum bet goes up to 600M...ok so u bet 600M...the next day 800M minimum bet to qualify...this is so wrong...r these games regulated by anyone? Platika the parent company is is Israel, r they not bound by any regulations? Also, they call themselves Caesar’s casino, but does US Caesar’s casino have anything to do with this game? We’re buying coins with real money, but not being paid with real money...so our benefit of playing is something to do for 5 minutes (if u haven’t purchased coins)...anyone who knows a little bit about IT knows these games can be manipulated, this is not a game of chance! I have been cheated out of wins, have had coins taken away when they should of been added, and when I have contacted customer service, I have to prove to them that I won with screen shots, version etc...the average person doesn’t know how to do this, but I’ve learned...also be careful when u do by coins, I have been charged twice...a couple of times 3 times on the same day when I have only purchased once...

Read full review of Caesars Slots
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Caesars Slots has left an official reply on this complaint.

Caesars Slots Charged errorenously for Caesar's in-app offers

This is very disappointing! You all have tied up my payment method on file. I have been charged for items which I did not receive, and still have not received! When the virtual game pet was the tiger, I tried to make several in-app coin purchases just today, my card was declined. Sufficient monies were there to make these purchases submitted had the total $30.48 you all have charged against my account payment method on file even now for these purchases (for which I received no coins/merchandise for). I had been trying for nearly a month now to unlock my vault, even the offer of a larger vault you gave a few days ago, however, the attempt to submit the purchase was also declined at the time. I was just able to open the vault again on yesterday. Now, you all are charging to download the updated version of the Caesar's games?! This is absurd. You all are charging the players for every little thing and we get no real money compensation?! C'mon y'all! This is robbery! I am asking for a refund of $30.48 to be added back that my card was still being billed for, as I never received the coins and merchandise that I tried to purchase. Please get my account straight. I am due a refund! I am tired of trying to complete the challenges while not being able to make any of the in-app purchases offered which might allow me to do this quicker! Please straighten out my account. I do not owe this $30.48 has been charged against my card. You all have my card tied up completely! This has been very frustrating! Please refund my $30.48 back to my payment card.
-B.T.

Read full review of Caesars Slots
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
Z
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Caesars Slots has left an official reply on this complaint.

Caesars Slots Not fair

So a while ago I got a new phone and for some reason Your game would not transfer over to my new phone. I really liked your game so I just downloaded your game again and I started out with the low money but I have to bet to high and my challenges are harder to get then other players that have a lot more money. So I don’t understand why or what happened, but I’m really not enjoying your games very much and might have to find a new favorite. Kathy Dent I want to thank You for fixing most of the problems I was having when you started my game over again except without my money. I am still having problems with the challenges my husband has $34 billion and he needs 2 level ups and I have $ 871 million and I need 9 level ups, so as you can see I’m still behind the “8” ball. If there is a fix for that problem I would really appreciate it. Thanks Kathy Dent So why aren’t I getting any of the chasers? I am trying to do the first chase and the new bunny bunny game won’t open so I can’t play that game. August 23 I still don’t know WHY I have to level up 10 times and I have $10 billion but my husband only has to level up 2 times and he has $ 200 billion? There seems to be a discrepancy, I believe all my problems started when I got my new phone and your Game didn’t download and I have been having trouble ever since. March 20th Today I’m having trouble with your game . I was trying to spin 600 times in the train game and every time I got a Diamond and won it would not keep spinning. If I hit the spin button it took my money but didn’t spin. So you owe me money !

Read full review of Caesars Slots
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Caesars Slots has left an official reply on this complaint.

Caesars Slots There is no winning in this game!

Warning to all: There is no winning in this game! Things just make no sense to me. Lost more than 30 billion coins in three days and for what? The winning reward of the weekly Daily Task Bar is only 2 billion coins! And the game never let you win the Jack Pot from the Pet wheel. Most of the daily goals and Pet milestones are impossible to achieve. Free spins are hard to come by, and the winnings are minimal even when I hit it. This game is becoming more and more greedy.

The Star Shop tripled their prices comparing to the similar game a few months ago. And now you could only win the chests through the daily missions or buy them. Before, you could win the chests just by spinning. Now when I earned a Ace chest, it was always a duplicate one. I didn’t even get any new items for months. It was hopeless.

At my level, I need to spin at least 30 million each spin to just have a chance of getting the gold nuggets. And each Big or Mega win will only earn me just ONE gold nugget! Before, I could always get to the spin at the palace. But this time around, I can never get to the wheel. It is hopeless.

So, it is not just because of your luck on the random generator as they say that keeps you loosing. It is mainly because many of the game plays that prevent you from winning. There are simply not enough ways to make up for the losses.

I’ve spent a small fortune on the game because I understand that the people work on the game need to get paid. But there is no fun in this game anymore. No winning, only loosing. It used to be fun, but no more. It used to be entertaining, but no more. So why would I play a slot game that will never let me win?

Read full review of Caesars Slots
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

About Caesars Slots

Screenshot Caesars Slots
Caesars Slots offers a variety of online slot machine games to users. As a virtual casino platform, it provides a range of themed slots and classic casino games accessible via its website and mobile app. Users can play for free with virtual coins, experiencing the thrill of Las Vegas-style gaming digitally.
How to file a complaint about Caesars Slots?

Here is a comprehensive guide on how to file a complaint or review about Caesars Slots on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button at the top right corner of the ComplaintsBoard.com website.

3. Writing the Title:
- Summarize the main issue with Caesars Slots in the 'Complaint Title'.

4. Detailing the Experience:
- Mention key areas such as transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the issue.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution sought.

7. Review Before Submission:
- Ensure the complaint or review is clear, accurate, and complete before submission.

8. Submission Process:
- Submit your complaint or review by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint or review on ComplaintsBoard.com.

This guide is structured to assist you effectively in filing a complaint or review about Caesars Slots on ComplaintsBoard.com.

Overview of Caesars Slots complaint handling

Caesars Slots reviews first appeared on Complaints Board on May 22, 2023. The latest review An Average Experience at Caesars Games was posted on Mar 24, 2024. The latest complaint Nice Slots was resolved on Jun 25, 2023. Caesars Slots has an average consumer rating of 5 stars from 72 reviews. Caesars Slots has resolved 11 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Caesars Slots Contacts

  2. Caesars Slots social media
  3. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Caesars Slots Category
Caesars Slots is ranked 5 among 18 companies in the Poker and Casino Games category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.