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We went in to have our eyes cared for and medically corrected by what we thought were competent eye doctors.
They told us we would never need glasses again. In fact that is their motto.
Putting aside the extreme pain. It did not work out that we both did not need glasses (mind...

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I was given a price of $380.00 for one pair of single vision and one pair of progressive bifocals including exam. They refused to give me the price for just one pair of either kind. After asking 3 times with no answer I asked for a copy of my prescription. I was told because I wasted so much...

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I had an exam at LensCrafters in LA. When it came time to purchase glasses, the guy who was helping me was told to go home because the company was trying to save money by reducing hours. The two remaining employees had an argument over who had to help me.

I ordered 3 pair. Two...

Complaint Rating:

I was given a price of $380.00 for one pair of single vision and one pair of progressive bifocals including exam. They refused to give me the price for just one pair of either kind. After asking 3 times with no answer I asked for a copy of my prescription. I was told because I wasted so much...

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I recently obtained a pair og spectacles from the optitions In Asda Store, I had them approx 3-4 weeks wen the lense fell out, i tried to fix them with that the arms snapped off... I then took them into the store were the lady said she would be able to send them off to be repaired, a week later...

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When purchasing online, website did not let me review my order prior to completing the order. No return policy was ever stated. I never recieved a reciept in email, they won't send one when I call and request one, and not so much as a packing slip was enclosed when the order arrived. When...

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my wife purchased with prescription new eye glasses with transitional lenses. After a while there appeared coin sized brown obstructions in the glasses,
which endangered her view, she easily tripped, had difficulties during driving and got dizzy. After complaining Sears finally admitted...

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Ordered a pair of glasses with photochromic lenses. Worked great. Ordered another pair one month later for wife. Barely changes color at all. Zinni said put them in freezer and they will get better! I tried it, didn't do squat. I sent them back, and they contacted me and said they had put...

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I had my own Dr. perscription .I bought some lenses from eye masters. Put in my old frames.Paid $200.00.Well almost immediatly I seamed to have scratches on them. Took them in several times. Just said it was my fault. When they got really bad (looking shattered) I took them back in. The guy...

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only go to this eye dr. if you want half your day spent at the office. first you have six pages to fill out, then pre-testing, and i was at my exam for 2 hours. the doctor does not speak good english and is not confident in her exams. i went to dr. wendy xu once and i will never go again....

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I went in for and eye exam and to purchase glasses. The sales women Kelly Gunderson, charged me for services I did not know I had to pay for and did not explain to me that it wasn't covered. She was rude had terrible customer service, and used fowl language. I would recommend that nobody...

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I ordered 2 pair of sunglasses from this company, spending approximatly $600 dollars. Not only was I told the items were authentic, I was also lead to believe they were in stock. Only 1 pair was. I received them and they were a poor version of the real Chanel's. I tried to contact the company...

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I have ordered from 39dollarglasses in the past with no problems. I purchased another pair in September but decided to spend the money on a pair of transitions lenses. Shipped out promptly and received promptly. Upon receipt, I did not like the frames on me (how can you truly tell online?) and...

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I had a pair of progressive eyeglasses made about a year ago. The last several months I have been having headaches and been straining my eyes to see upclose. It gets so bad that I able not able to even read a newspaper. One week ago I went and had my eyes tested and the doctor had a machine...

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Purchased sunglasses and heard several different stories from different customer sales reps about why I have not received them. Asked for refund. Was granted one, then never received it. Fraudent company. I learned my lesson....

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My mother is on a fixed income. She thought jcpennys would be a good deal with %50.00 of frames!She had a great credit! They also have signs withour the optical on the website garantee or not happy! Well this is a lie by jcpennys optical. Because even the warranty was phoney!
She had...

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Carter Eye Center has a BBB rating of F Dr Harvey Carter false advertising again. This guy never learns. He has already been fined by the state of texas and is still at it. Just google Carter Eye Center Complaints It is no wonder he has an F from the BBB

Dallas, TX, October 7,...

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I read another complaint about this company and have to agree about the unprofessional service. I placed an order for 4 boxes of contacts on Friday. I found another website that had the contacts I ordered for $4 cheaper per box, and $9 cheaper with a rebate. I called them after hours and left...

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I received poor service and almost no real help outside of "fashion advice" from the obviously amaturish staff at Lenscrafters. After paying neraly $600 for 2 pair of glasses, I returned 5 times and still never got a proper adjustment. I went to my optometrist and got the glasses fitted...

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STAY CLEAR OF THESE RIP-OFF ARTISTS!!! I sent my eyeglasses in for some minor cosmetic repair to the frame and ended up being threatened by a man named Tony Russo, who claimed to be the owener of the company. After waiting for more than five weeks to get my glasses back, I finally received them...