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Online Dating Services Complaints

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Match.com / My account was renewed after I cancelled it.

Marti Runnels on Jan 16, 2017
My account was due to renew on jan. 3rd. I went online and submitted my cancellation, deactivation on dec. 30, 2016. My account was charged and reactivated on jan. 3, 2017. I called them, got a recording. I emailed customer service and got back a standard reply that I needed to go on and...

Match.com / Been a member for 5 months suddenly I couldn't access my account

Alan Orr on Jan 15, 2017
Hi I have been a member of match.com for 5 months, I wasn't really using it until last week, I was making some progress until yesterday afternoon I just couldn't get online. They said they did not recognise my email address or my password even although I did not change it. The problem is if you...

Badoo / Dating site

Mary Beth Phillips on Jan 14, 2017
This site is the worst site for scamers ever. You read a person profile I was talking to one guy his profile said he was from Pacolet SC he was from Ohio.another time profile said Charlotte NC he wwasbtro Parris. Talked to one tonight profilebgastonia NBone NC he was from San Fransisco...

Match.com / Deactivated my account and still charged

Melissa Letner on Jan 14, 2017
I tried to cancel 12/1/16 but the mobile app was having issuses and wouldn't let me cancel my membership. Tried again the next day 12/2/16 and deactivated my account. I have tried emailing numerous times, but the emails won't go though. The better business Bureau has numerous complaint...

Zoosk / Unethical behavior

Catdaddy32 on Jan 12, 2017
Paid for my subscription two months ago and had access for approximately three weeks in December 2016. In January 2017 my information and photo submitted was reduced to ZERO. Submitted a complaint via e-mail and got an incident number. Received an e-mail response stating they could not...

Tinder / Tinder

muffbaby17 on Jan 12, 2017
The app kept crashing after I paid 9.99 for the upgrade version and Tinder allowed my account to be falsely reported by spiteful users that was upset because I wasn't interested. They locked my account and every time I try to log in it says my account is under review and then I literally...

Pof.com / Plenty of Fish / An account was made using my pictures and my information

Kathern Knight on Jan 9, 2017
My husband went through my email, my dpam rmail and it said that i haf a pof account. Ive never gotten yhese emails befor. He showed me the account and i tried to contact them using my email address and the website said this email was not valid. I want my pictures and informatiin removed...

NHL18Coins / Video game

nhl18coins on Jan 9, 2017
NHL18CoinsNHL18Coins is a booming provider of video game virtual currency and assets including buying & selling service. It has started its online selling since 2004. It supports payment by Paypal, Credit Card, and Western Union and offers a brand-new points system where plenty of practical good...

Golfmates.com / Discontinue being on golf mates.com

paulette dittrich on Jan 8, 2017
I continue to see my profile and photographs on golfmates.com. I DO NOT WANT TO BE ON GOLFMATES.COM. To my knowledge, I didn't authorize this business to charge me to be on their singles dating site. If this is not true, please immediately discontinue my membership and take my profile...

Souq / Kenwood

Sheihka Thai on Jan 8, 2017
SouqI did not cancel orders. But your staff cancel my orders. But I ask your employees to do nothing. I also want my orders. This is the third time for ordering from your company. And this is the most blatant bad for purchase. The service is very bad ever ordered a product online. I want you...

Twoo.com / Please fix my account!

Samsoshy on Jan 6, 2017
I put in a complaint before, but I will do it again, just to make sure. I wanted to get a one week membership for 7.99 and twoo.com charged my card for well over $30!! I want this fixed immediately. I wanted a one week membership, so there's no reason for this and I want my money back...

Match.com / Sign in

sissycindy on Dec 31, 2016
I joined yesterday and when I tried to sign in it said I was blocked. I paid for a 6 month subscription. I was informed by e-mail that my account had been approved but when I tried to sign in, I found I could not. I would like either a refund or be able to access my account. I wonder how...

Badoo / My account jonath1mary@gmail.com

Jonatha Mary on Dec 29, 2016
Greetings: I received a mail to my mail ID Jonath1mary@gmail.com that my account has been blocked due to violation. Please do note that I take this block as a warning notice and will make sure this does not happen again. I made some good friends and does not want to lose them because of thi...

Pof.com / Plenty of Fish / Took my payment and erased my entire account

MeesaMarie on Dec 28, 2016
I registered with POF, upgraded the next day, changed my email on my profile page on the 3rd day and was erased after that. Just completely ghosted my account. Didn't even have record of my email address, which is meesamw31@gmail.com. I am trying to contact all others that POF has screwed...

Twoo.com / Deducted my money without intimation

Rahul09 redddy on Dec 28, 2016
My mail id is rahul09reddy@gmail.com Twoo didnt give me an option to unsubscribe their service and instead the card number authorized only for auto subscription used it 27 DEC 2016 you people deducted money from my credit card . I need the refund . because i want to subscription for 1...

Zoosk / Will not stop taking money out

brendan72 on Dec 26, 2016
To whom it may concern, i have unsubscribed to the dating site Zoosk over 8 months ago and requested that they cease taking payments out of my account but to my understanding they are still charging me $30 a month, I wish this to be stopped immediately, and be refunded for the past 8...

OurTime.com / Scammers

PaulAntunes on Dec 26, 2016
Was contacted and communicated with a man and ended being scammed out of $8000. Claimed to be a crude oil trader, from Portugal, living in NY. Left for Europe about 2 weeks after we met online. That was end of September. The money scamming part kicked in early November. Sent him money...

Badoo / Badoo account blocked

David Barnwell on Dec 25, 2016
I've been using Badoo responsibly for a couple years at least. I never broke any rules re the use of this app. I was using the mobile app this afternoon in fact..Now I've come home after going out to visit relatives and found that I can't log in to my Badoo account. I just saw a message...

Badoo / Blocked account

sturf on Dec 24, 2016
Hi, My account with an email address sturf79@yahoo.com was recently blocked for unknown reason to me. Have always been chatting decently on the network with full compliance to all laid down rules read prior to registering my profile. I will appreciate if my account can be unblocked to enable...

Bbpeoplemeet.com / Dating service

Barb2712 on Dec 22, 2016
I've been on this site for over a yr & found that the website is continually sending msgs to members on my behave, in order, to give that member reason to part w their money. I received several contacts from black American that I never saw & was never exposed to. I asked the website to stop...
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