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eHarmony

eHarmony, Inc.

2401 Colorado Ave #A200
Santa Monica
California
United States - 90404-3585
Customer Care
Phone:(424) 258-1199
Business Category
Dating Service - Online, Dating Service
 
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eHarmony Complaints & Reviews

eHarmony - New York, new york - unauthorized email change

Posted: 2015-06-26 by    wilma reeves
Complaint Rating:  0 % with 0 votes
I got a notice sent to my email that I had changed my email and I didn't change it someone is hacking my account. I can't get ahold of anyone at eharmony . I want to cancel my account and I can't find where to contact them. I got the notice 6/26/2015. When I finally got to a place...

eHarmony - Billing does not stop

Posted: 2015-05-14 by    AlisonLF
Complaint Rating:  0 % with 0 votes
When I took a subscription with eHarmony it was for a 3 month period. The matches weren't particularly great, which isn't their fault, so after a few weeks I contacted them to ask how I cancel the subscription. I was advised that the subscription can't be cancelled until the remaining...

eHarmony - Scam scam!

Posted: 2015-05-11 by    nikkiredsox82
Complaint Rating:  0 % with 0 votes
This site is nothing more than a scam! DO NOT sign up for this thing. I signed up and the next day realized that I didn't like it so I went to go cancel my subscription. I drove myself nuts trying to find it and when I didn't I called and asked to cancel. The lady had the nerve to...

eHarmony - Not accurate matching!

Posted: 2015-03-24 by    THJoseph
Complaint Rating:  0 % with 0 votes
This site DOES NOT provide accurate matching. They simply send you less than a dozen "Matches" a day to go through. They are completely random and DO NOT match up to your profile settings. I am a 47 thin white male, 6'2, athletic, christian, etc... I am constantly being matched...

eHarmony - scam dishonest greedy organization

Posted: 2015-03-13 by    Steve E W
Complaint Rating:  100 % with 2 votes
eharmony is a dishonest, scam, organization that cares about one thin, their profits. Let me give you several examples.

1. Legitimate organizations with integrity provide an unsubscribe at the bottom of their unwanted dishonest "interest" emails but not eharmony. They...

eHarmony - No response to complaint

Posted: 2014-12-01 by    Kathryn Haering
Complaint Rating:  0 % with 0 votes
I have paid a subscription to eHarmony and they are displaying incorrect information about me, which I did not provide to them and they have not changed this even after a number of complaints sent to them. The main issue is that I provided my date of birth as 29 June 1978, yet they are showing...

eHarmony - lack of customer service

Posted: 2014-10-31 by    Nicole Robertson
Complaint Rating:  0 % with 0 votes
I was suppose to get a discount on my subscription, when I called the same week they told me that I was outside the window of time.i called and they wouldn't work with me at all. I will never use this service again and I will tell all my friends not to either. There are so many better options...

eHarmony - breach of contract

Posted: 2014-10-18 by    Eharmony SCAM
Complaint Rating:  0 % with 0 votes
After three months they have sent me the exact same matches all over again! The matches are on a loop! After you reject three months worth of matches they just start sending them to you all over again! NOT new matches, the exact same matches. I know for a fact because some of them were still...

eHarmony - identity theft

Posted: 2014-10-16 by    JGiesbrecht
Complaint Rating:  0 % with 0 votes
I
began receiving notices at work from eharmony saying men were interested in
dating me. I am a heterosexual man and have never registered with
eharmony. I contacted eharmony immediately about the fraud.
eharmony refuses to tell me anything about the fraudulent registration....

eHarmony.com - Misrepresentation, Fraudlent, Misleading

Posted: 2014-10-05 by    WrongedInCA
Complaint Rating:  100 % with 3 votes
Paid for over a year of membership. Prices were subject to change, charges were not what was advertised, but the worst part of this site was that this company does not background check its members. When you are running a dating business, to help introduce individuals to each other, it is imperative...

eHarmony - Automatic Subscription Renewal

Posted: 2014-09-04 by    Liz O'Brien
Complaint Rating:  100 % with 2 votes
I have been charged an automatic subscription renewal fee by eHarmony.
I feel that although this is stated in the company terms and conditions, that this process is not clear to the time of initial subscription.
Insufficient and unclear consumer information is provided at the time...

eHarmony - incompetent online dating service

Posted: 2014-07-28 by    leigh111
Complaint Rating:  100 % with 1 votes
This service is a complete waste of time and money. I met no one and "matches" were several hundred miles away. When I complained to the company they said I had to broaden my age requirement which was within 6 years of my own. Even the matches hundreds of miles away were of no interest....

eHarmony - Fraudulent claims and false advertising

Posted: 2014-07-22 by    Deets
Complaint Rating:  0 % with 0 votes
eHarmony's advertising promises to match people with their "perfect match." This is a lie. I've been a member on and off for about 3 years and have NEVER been matched with anyone even remotely close to my interests. After finally ending my membership and choosing that I no...

eHarmony Dating Services - Company continued to charge for subscription

Posted: 2014-05-02 by    Guerl
Complaint Rating:  0 % with 0 votes
I register on the website of eHarmony Dating Services, but after several months I decided to cancel my subscription. They billed me each month, and after I cancelled the subscription, they continued to take money from me. I sent multiple emails, but everything was useless. They are liars and...

eHarmony - Fraud/deception

Posted: 2014-02-09 by    Eileen K
Complaint Rating:  100 % with 1 votes
EHarmony sends matches that are not active/members of the site. I requested dates within do miles - I am getting matches sent to me that are 100's of miles away - when I contacted customer service I was told about the inactive members and the distance, their customer service told me this...

eHarmony - Ontario, Toronto - steal your money and don't provide promised service

Posted: 2014-01-25 by    Anna Bella
Complaint Rating:  100 % with 1 votes
I purchased a 3-month subscription and clearly selected the NOT TO RENEW automatically option. Well, they ignored that and kept charging my credit card, which I didn’t discover until 2 months later. They offered to credit me one month’s charge, but if I wanted both I would have to...

eHarmony - Won't let me cancel.

Posted: 2013-12-21 by    emberAZ
Complaint Rating:  100 % with 1 votes
I called to cancel and was told I had to email my problem and I would get a response in 7 days. I got a denial which was so mean I was amazed. It said I could not argue with them because the denial was final and I could do NOTHING. I wasn't asking for a refund, I was asking to cancel future...

eHarmony - appalling customer service

Posted: 2013-12-18 by    jete
Complaint Rating:  0 % with 0 votes
Do not want service. Was unaware I was on a renewal program as they kept advertising to extend my already unwanted and unused service - $9.90 for an extra month - which I did not take up. Even though I did not take this up I was slugged $119 for 3 months through the auto renewal process. MAKE...

eHarmony - Tennessee, Knoxville - completely dissatisfied

Posted: 2013-10-24 by    paige11
Complaint Rating:  100 % with 1 votes
I have been on the site for a month. I am an attractive female, and only chose to try online dating because a friend (who had never used it) recommended it. My job has me mostly working alone, so it is sometimes difficult to meet men. Anyway, apparently according to the test, my compatible matches...

eHarmony - eHarmony is a fraudulent scam.

Posted: 2013-10-12 by    David Julian
Complaint Rating:  100 % with 2 votes
Please warn all your friends NEVER to join eHarmony. If I could give them zero stars I would.

It is a dishonest company that cons their clientele into committing for three months to a year. Then after 2 weeks of sending people who live nearby, a vast majority of which are clearly...

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