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eHarmony, Inc.

2401 Colorado Ave #A200
Santa Monica
United States - 90404-3585
Customer Care
(424) 258-1199 1 0
Business Category
Dating Service - Online, Dating Service
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eHarmony Complaints & Reviews

eHarmony - Dishonest busines practices

Posted: 2015-10-04 by    Reviewer76219
Complaint Rating:  0 % with 0 votes
Do not, do not, do not sign up with eharmony or upgrade with POF unless you enjoy having money stolen out of your bank account. Their business practices are outrageous. I wish I had read reviews before considering using their sites. Both use trickery to upgrade your account for a longer period...

eHarmony - Subscription Fee

Posted: 2015-09-28 by    Reviewer40823
Complaint Rating:  0 % with 0 votes
I have done online dating off and on with various online services such a Match.com, Christian Café, and Christian Mingle.

They all work the same: you subscribe to one month, if you don't take the responsibility to cancel, you are billed a second month, etc.

I joined...

eHarmony - Inability to Refund or Cancel Service

Posted: 2015-09-07 by    Reviewer73518
Complaint Rating:  100 % with 2 votes
There is no option to cancel my account. I did not know this was going to be the protocol when I signed up for the service. There has to be a provision for a customer who is unhappy with the results of the service to no longer pay for this service. It seems unethical to me to not allow for a...

eHarmony - Shutting OFF Auto Renewal/Cancel Subscription

Posted: 2015-09-01 by    Reviewer74724
Complaint Rating:  0 % with 0 votes
I just signed up for eHarmony about 1 month ago unfortunately falling into the trap that is an honest dating site. I signed up for the 12 month plan (payment once a month) and I was NEVER told before sign up that I could not shut off the Auto Renewal because of this plan! This is such a scam...

eHarmony - Florida, Tampa - I want my money back

Posted: 2015-08-27 by    Krodgers
Complaint Rating:  0 % with 0 votes
EHarmony is horrible. The matches I have been getting don't have a picture attached to them and they are older than my age range after I changed my restrictions. I was very excited about the site because I have heard so many good stories. My Aunt & Uncle along with a couple friends found love....

eHarmony - New York, new york - unauthorized email change

Posted: 2015-06-26 by    wilma reeves
Complaint Rating:  0 % with 0 votes
I got a notice sent to my email that I had changed my email and I didn't change it someone is hacking my account. I can't get ahold of anyone at eharmony . I want to cancel my account and I can't find where to contact them. I got the notice 6/26/2015. When I finally got to a place...

eHarmony - New South Wales, Sydney - Billing does not stop

Posted: 2015-05-14 by    AlisonLF
Complaint Rating:  100 % with 2 votes
When I took a subscription with eHarmony it was for a 3 month period. The matches weren't particularly great, which isn't their fault, so after a few weeks I contacted them to ask how I cancel the subscription. I was advised that the subscription can't be cancelled until the remaining...

eHarmony - Scam scam!

Posted: 2015-05-11 by    nikkiredsox82
Complaint Rating:  0 % with 0 votes
This site is nothing more than a scam! DO NOT sign up for this thing. I signed up and the next day realized that I didn't like it so I went to go cancel my subscription. I drove myself nuts trying to find it and when I didn't I called and asked to cancel. The lady had the nerve to...

eHarmony - Not accurate matching!

Posted: 2015-03-24 by    THJoseph
Complaint Rating:  0 % with 0 votes
This site DOES NOT provide accurate matching. They simply send you less than a dozen "Matches" a day to go through. They are completely random and DO NOT match up to your profile settings. I am a 47 thin white male, 6'2, athletic, christian, etc... I am constantly being matched up with...

eHarmony - scam dishonest greedy organization

Posted: 2015-03-13 by    Steve E W
Complaint Rating:  100 % with 2 votes
eharmony is a dishonest, scam, organization that cares about one thin, their profits. Let me give you several examples.

1. Legitimate organizations with integrity provide an unsubscribe at the bottom of their unwanted dishonest "interest" emails but not eharmony. They make you...

eHarmony - No response to complaint

Posted: 2014-12-01 by    Kathryn Haering
Complaint Rating:  0 % with 0 votes
I have paid a subscription to eHarmony and they are displaying incorrect information about me, which I did not provide to them and they have not changed this even after a number of complaints sent to them. The main issue is that I provided my date of birth as 29 June 1978, yet they are showing...

eHarmony - lack of customer service

Posted: 2014-10-31 by    Nicole Robertson
Complaint Rating:  0 % with 0 votes
I was suppose to get a discount on my subscription, when I called the same week they told me that I was outside the window of time.i called and they wouldn't work with me at all. I will never use this service again and I will tell all my friends not to either. There are so many better options...

eHarmony - breach of contract

Posted: 2014-10-18 by    Eharmony SCAM
Complaint Rating:  0 % with 0 votes
After three months they have sent me the exact same matches all over again! The matches are on a loop! After you reject three months worth of matches they just start sending them to you all over again! NOT new matches, the exact same matches. I know for a fact because some of them were still...

eHarmony - Manitoba, Winnipeg - identity theft

Posted: 2014-10-16 by    JGiesbrecht
Complaint Rating:  0 % with 0 votes
began receiving notices at work from eharmony saying men were interested in
dating me. I am a heterosexual man and have never registered with
eharmony. I contacted eharmony immediately about the fraud.
eharmony refuses to tell me anything about the fraudulent registration....

eHarmony.com - Misrepresentation, Fraudlent, Misleading

Posted: 2014-10-05 by    WrongedInCA
Complaint Rating:  100 % with 3 votes
Paid for over a year of membership. Prices were subject to change, charges were not what was advertised, but the worst part of this site was that this company does not background check its members. When you are running a dating business, to help introduce individuals to each other, it is imperative...

eHarmony - Queensland, Brisbane - Automatic Subscription Renewal

Posted: 2014-09-04 by    Liz O'Brien
Complaint Rating:  100 % with 2 votes
I have been charged an automatic subscription renewal fee by eHarmony.
I feel that although this is stated in the company terms and conditions, that this process is not clear to the time of initial subscription.
Insufficient and unclear consumer information is provided at the time...

eHarmony - North Carolina, Winston-Salem - incompetent online dating service

Posted: 2014-07-28 by    leigh111
Complaint Rating:  100 % with 1 votes
This service is a complete waste of time and money. I met no one and "matches" were several hundred miles away. When I complained to the company they said I had to broaden my age requirement which was within 6 years of my own. Even the matches hundreds of miles away were of no interest. I was...

eHarmony - Texas, Fort Worth - Fraudulent claims and false advertising

Posted: 2014-07-22 by    Deets
Complaint Rating:  0 % with 0 votes
eHarmony's advertising promises to match people with their "perfect match." This is a lie. I've been a member on and off for about 3 years and have NEVER been matched with anyone even remotely close to my interests. After finally ending my membership and choosing that I no longer wish...

eHarmony Dating Services - Company continued to charge for subscription

Posted: 2014-05-02 by    Guerl
Complaint Rating:  0 % with 0 votes
I register on the website of eHarmony Dating Services, but after several months I decided to cancel my subscription. They billed me each month, and after I cancelled the subscription, they continued to take money from me. I sent multiple emails, but everything was useless. They are liars and...

eHarmony - California, Santa Monica - Fraud/deception

Posted: 2014-02-09 by    Eileen K
Complaint Rating:  100 % with 1 votes
EHarmony sends matches that are not active/members of the site. I requested dates within do miles - I am getting matches sent to me that are 100's of miles away - when I contacted customer service I was told about the inactive members and the distance, their customer service told me this...

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