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4.0 533 Reviews

Ashley Madison Complaints Summary

5 Resolved
111 Unresolved
Our verdict: If considering services from Ashley Madison with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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12:00 am EST

Ashley Madison Mixed Experiences on Ashley Madison

As someone who has explored the world of discreet relationships on Ashley Madison, I must say that the platform offers a unique space for those seeking connections outside of traditional norms. While some users have reported positive encounters with wealthy, successful individuals, others have faced challenges with fake profiles and high costs. It's important to approach this platform with caution and manage expectations. Ultimately, Ashley Madison can be a mixed bag, offering both opportunities and pitfalls in the realm of discreet dating.

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8:50 am EST
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Ashley Madison As a female, I couldn't be happier

I turned to AM after deciding I needed something extra in life. I'm 26 and married, having been with my husband since we were 16. When I first signed up it was very clear how scarce we females were with the overload of messages I received. After some searching and weeding through I found some wonderful men to talk to. It's true that all the good ones are married because these guys are amazing and just looking for some affection and attention that they aren't receiving otherwise. I no longer have a profile because I found someone on there in a similar situation as me who lives close and I see him everyday and it is so wonderful. People are so quick to think of AM negatively but all I know is it's made 2 people very happy.

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Ashley Madison I've read reviews here from disgruntled men who may

I've read reviews here from disgruntled men who may not have gotten a date with the woman they were pursuing. Perhaps the experience for women is different. But as a woman on that site, it is impossible to respond to every man who contacts you. Some men, after seeing my pictures, told me they thought I was 'fake' and they wanted my email address to prove I was real. I for one, won't waste my time with men who are suspicious. Also, many MANY men do not have a profile picture. I NEVER responded to a man without a face on his profile picture (you can blank out your eyes). I had 3 clear pictures of myself on public profile with eyes blanked out. It's enough to give a person a clear idea of your looks. And yes, it is about looks. After all, we're married and there's no other reason to do this than pure physical attraction.

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Is Ashley Madison legit?

Our verdict: Complaints Board's review suggests Ashley Madison is mostly legit with an 77% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 4% caution is advised. Before engaging with Ashley Madison, reviewing user feedback and how Ashley Madison addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with Ashley Madison. Trust, but verify.

Ashley Madison earns 77% level of Trustworthiness

High Trust Suggestion: Ashley Madison evaluated with 77% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

We found clear and detailed contact information for Ashley Madison. The company provides a physical address, 17 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Ashley Madison has received 11 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Ashley Madison has registered the domain name for ashleymadison.com for more than one year, which may indicate stability and longevity.

Ashleymadison.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ashleymadison.com you are considering visiting, which is associated with Ashley Madison, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Ashley Madison website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • Ashley Madison's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 4% of 22 complaints being resolved.
  • Ashley Madison protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.
  • We conducted a search on social media and found several negative reviews related to Ashley Madison. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
  1. Pros
    1. Discreet profiles ensure privacy.
    2. Large user base increases match odds.
    3. Travel feature for on-the-go encounters.
    4. User-friendly interface for easy navigation.
    5. Anonymous payment options for security.
  1. Cons
    1. Privacy concerns due to past data breach.
    2. Ethical issues around promoting infidelity.
    3. Uneven gender ratio; fewer women than men.
    4. Potential for fake profiles and scammers.
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Ashley Madison Been a member for three years- awesome site for women, not as easy for men

Women- there are a lot less of us on here than there are men, which is to our advantage. Put up your profile and they will come in droves. The men I have met are all professional, successful, attractive men and you can really pick and choose between them. I have had one three year affair, one two year affair, and several shorter term things. I love the site! My husband has not been as lucky. There are so many men it is difficult to stand out and get a woman's attention. I got over 700 messages the first few days after I signed up. Impossible to read through them all, which is why people are reporting that they don't get responses. My husband is not very assertive on the site. One of my lovers has had a lot of success because he tried. He actively messaged women, and several responded over the years he has been a member.

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Ashley Madison On and off for over two years

I'm a male from DC who's been using AM on and off over the last 2 years.

Cons first: in my opinion it can become a little expensive so if you can't spend much money you should at least consider to try other good affair sites like Saphrina. Just keep in mind that if you are outside a metropolitan area most of the times AM will be the better site to use because they have much more members than any other site in this category.

That being said...

I've been using AM on and off for two years and during this time I have had several "hookups". From my experience, if you create an interesting profile, write decent messages (no copy/paste, try to tailor it to the woman's profile) AM works, no matter what everyone else says. Consider the gender imbalance you will find on AM, but on any other affair site as well. That is part of the game.

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Ashley Madison AshleyMadison is full of scammers!

If you want to keep your affair secret AdultsFun.club is a better option. It's safer because it's not so well-known and they control their platform: they ban dodgy users so scammers don't run rampant there like they do on AshleyMadison. AshleyMadison is full of scammers and it's very unsafe. You can have people stalking you, requesting money, exposing your correspondence, ruining your reputation. I learned my fair share of lessons: I was blackmailed and this scammer nearly ruined my family.
If you want an affair - AshleyMadison is the wrong place. It's a money scam!
AM managers are greedy. I think they are up to their necks in this scam, otherwise I don't know why they never ban profiles of blackmailers and money hungry scammers. All my reports were ignored. All scammers are still there "working" with their new victims preying on their money.

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Ashley Madison Ashley Madison is real

Ashley Madison is real. I've been on the site for about four years and have met up with and had sex with over 8 women. It's a very slow and patient process. In addition, I'm mid 30's, in great shape, and picky. I'd say about a third of the attractive women are either fake profiles trying to get your email address. Another third are escorts or sugar babies. Fact of the matter is that the deck is stacked against you. However, when you are able to meet up with someone, it can be incredible. Keep the distances short as scheduling is a real challenge. Also, you have to remember the ratio of men to women. As a test, I have created a fake woman profile and gotten bombarded by men. For those folks complaining, take a look in the mirror and learn how to write some good copy. Women can get away with $#*!ty one sentence messages but men have to articulate. The numbers are against you.

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Ashley Madison All the guys complaining on here are their own worst enemies

I've been on A.M. now for about 4 years and have met and had sex with 19 women, 4 of which I still see regularly. I can't believe all of the poor reviews on here, but it probably correlates very well to the horror stories the women I have met have told me. Guys with crazy requests, sending $#*! pics immediately, being stalkers through email when you haven't even talked to or met the person yet! Guys, get a clue! Your horrible profiles and behavior is making it very easy for guys like me. I'm no superstar, average looks, average body, hair pretty thin on top, 41 years old and I'm still picking up 25 year olds because I know how to write and talk in a way that sparks interest. It's about separating yourself from the herd of [censored]s who can't write 2 good sentences in a row and then expect women to come running when they send an email like "Meet me behind the gas station so you can blow me in my car" Yeah, that really turns them on... I probably shouldn't even post this cause either you will say I'm full of it, or I'll be helping a bunch of clueless guys start getting laid and cut in to my results. Regardless, A.M. is definitely legit. I won't say that there aren't some "pros" working on there, and maybe that is more apparent in a smaller area, but in large cities, this is the best thing since, well, I can't think of anything better.

Also, for those of you who complain about the cost of credits, I paid 149 for 500 which lasted 3 years. I'm sure most of you could spend that in a few nights at the bar buying drinks for ladies and still end up home alone. So, think about this, I've been with 19 women for under 150$, works out to less than 8$. I must not be a math major, cause that doesn't seem expensive to me.

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Ashley Madison Well?

I've been on AshMad off and on for about 5 years now. I've read many of the reviews here, and frankly, most of them are too taxing to read most of the others. Some of you are so tedious I'm not surprised the site didn't work for you! Jeez!

The site will give you what you put into it. Expecting immediate results? Try a hooker. Expecting some 5 star model to fall in your lap with minimal interaction on your part? Be realistic fella, especially if you're sitting at home with your gut spilling over your tighty whites.

There ARE quality women on the site if dudes use a little common sense, fill out a thoughtful profile (no check boxes only and MINUS the $#*! pics) and be patient (not thirsty as hell)?. It works. Pssy rarely if ever fall s in your lap - whether it's a bar, work, walking down the street. Or online.

I would caution that AshMad is a BUSINESS, and yes, they use little tactics to get guys to EXHAUST credits, lol. Again, use common sense and avoid transferring credits, buying the "cyber gifts", participating in the fantasy dates or the instant messaging, etc. All crap designed to drain your credits so you'll have to reload quickly. AM also has a feature now where they AUTOMATICALLY send a "private showcase request " from a woman's profile (whom you messaged) who didn't actually send it, lol. They even show that she's looked at your profile - when she actually hasn't. All these measures are designed to HYPE a fella into thinking he has something other than the smoke and mirrors he may ACTUALLY have.

Again, use common sense and don't come off like a trick, a sucker, or super thirsty (same rules in dealing with women no matter WHERE you meet them, btw) and you can make this site work as well for you as I have for myself. I'd wish most of you good luck, but based on some of the comments I've read - you probably wouldn't know what to do with it, lol.

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Ashley Madison I am a woman, so my experience is very different than

I am a woman, so my experience is very different than the men on AM, but I think if you ask the 3 men I am currently having affairs with, they would give AM a pretty high rating too! It is free for women, so I had nothing to lose. Yes, I was only on the website for 10 days, having been inundated with over 500 winks, emails and pics in that period of time. Of these I maybe responded to 20, met 12 (NO SEX was involved at this point) and ended up with my final 3 picks. (They were all such great guys I couldn't just choose one!) The competition is extremely fierce, so put on your best face, and be on your best behavior. If you do the math I chose the top. 06% of all the men who contacted me! BTW, I hear the complaint that all the woman are overweight on this site... I am 50, very fit and wear size 4 jeans, so I know that that is not true. I am attractive, but no beauty queen. Don't expect to find a super-model on this site... they have dates already and don't need to be on-line! Keep your expectations reasonable.

Here's what NOT to do if you want to be successful on this site:
1. Send penis pics or have shirtless selfies taken in a bathroom mirror. (All these were immediately deleted along with any winks, emails associated with the user!)
2. Send a 1 sentence "hi there" message- I responded to men who sent thoughtful, informative, funny and/or interesting emails that DID NOT immediately solicit sex from me.
3. Don't bother to read her profile to see if your wants/needs actually match. I wrote a very clear description of the situation I was looking for (long-term, not a one-night stand), and made my sexual preferences clear. If you are looking for BDSM, DO NOT expect a response from a woman who says she like to cuddle! Duh!
4. Expect to just meet and jump in the sack. This site is for people looking for "affairs", which I believe entails getting to know someone, and actually enjoying their company and treating them with respect and kindness. If you want a quick hook-up join Tinder.
5. Expect to find some hot, bored 25 year-old housewife wanting to bone you day and night. We are real women. I just happen to be single, but all my lovers are married and younger. I get NO complaints about my age. Have realistic expectations, and widen your age criteria. You'd be surprised at how many of us "older" woman have it going on!

I had no idea what to expect when I signed up, and all my expectations were exceeded. I think my guys might say the same thing...

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Ashley Madison Proof it's a scam

Wanted to check on the numerous complaints of fraud I encountered concerning AM. Went on AM as a guest and immediately received a "Note" from an attractive looking woman in her 30's from Pennsylvania. Was told by AM that if I wanted to respond I would have to join (for $49). Did an image search of the woman's picture and here is what I discovered:

cocomilfs.com

Wonderfulmature. Com. Jpg
cocomilfs.com/crtr/cgi/out.cgi?id=172...
Crawled on 2013-02-21
Result image

Compare | Link
JPEG Image
180x240,32.1 KB
newmatures.com

***. Jpg
newmatures.com/archives/page76.shtml
Crawled on 2015-03-23
Result image
5

Compare | Link
JPEG Image
135x180,12.6 KB
momsecstasy.com

343. Jpg
momsecstasy.com/popular/149/sauna/1.html
Crawled on 2013-02-21
Momsecstasy. Com/search/? Q=brunette%2B...
Crawled on 2013-02-21

View all 35 matches
bangedmamas.com

285. Jpg
bangedmamas.com/popular/144/interraci...
Crawled on 2013-02-04
olderkiss.com

293. Jpg
olderkiss.com/popular/390/stockings/1...
Crawled on 2013-01-28
olderkiss.com/popular/55/wife/1.html
Crawled on 2013-01-28

View all 5 matches
alexmatures.com

87. Jpg
alexmatures.com/search/?q=kendra
Crawled on 2013-03-14
alexmatures.com/popular/59/forced/1.html
Crawled on 2013-03-11

View all 18 matches
deluxewifes.com

363. Jpg
deluxewifes.com/popular/134/creampie/...
Crawled on 2013-02-21
deluxewifes.com/popular/38/sport/1.html
Crawled on 2013-02-21

View all 10 matches

I suggest you play a little game. Find a good photo of a good looking woman on AM. Copy it and then do an image search. I wish I could include photos, but here are a few more results:

The image for the following profile on AM:

Slipperywhenw3t
Age: 29 (Gemini)
Location: Charlotte, North Carolina, United States
Height: 5'5" (165cm)
Weight: 135 lbs (61kg) - Fit
Languages Spoken: English
My Limits are: Anything Goes
Status: Single Female seeking Males
Gender: Female
Ethnicity: Other
Smoking Habits: Never

Can be found here (and assorted other sites):

http://www.saltwater-dreaming.com/gallery/displayimage.php?album=111&pid=3566#top_display_media

The image for the following profile on AM:

VivianaBaci
"Lost in the Right Direction"
Age: 45 (Aries)
Location: Pinehurst, North Carolina, United States
Height: 5'6" (168cm)
Weight: 125 lbs (57kg) - Shapely toned
Languages Spoken: English
My Limits are: Undecided
Status: Attached Female seeking Males
Gender: Female
Ethnicity: Caucasian (white)
Smoking Habits: Not specified

Can be found here:

http://boobies-world.com/person/82,dina-pandzic

The image for the following profile on AM:

Oladey121
"hello"

Age: 32 (Capricorn)
Location: Washington, District of Columbia, United States
Height: 5'8" (173cm)
Weight: 145 lbs (66kg) - Average/medium
Languages Spoken: English
My Limits are: Something Long Term
Status: Single Female seeking Males
Gender: Female
Ethnicity: Caucasian (white)
Smoking Habits: Not specified

Can be found here:

http://jenniferfernandis.in/

The image for the following profile on AM:

Kelsy01
"I'm single "
I'm Online!

Age: 31 (Pisces)
Location: Manassas, Virginia, United States
Height: 5'8" (173cm)
Weight: 100 lbs (45kg) - Slim
Languages Spoken: English, Spanish (Latin American)
My Limits are: Undecided
Status: Single Female seeking Males
Gender: Female
Ethnicity: Hispanic
Smoking Habits: Not specified

Can be found here:

chicasbonitas-jessica.blogspot.com/2012/03/chicas-bonita-jessica.html

The image for the following profile on AM:

Hibigboy
"Hi big boy!"
I'm Offline

Age: 33 (Capricorn)
Location: Frederick, Maryland, United States
Height: 5'6" (168cm)
Weight: 125 lbs (57kg) - Fit
Languages Spoken: English
My Limits are: Something Short Term
Status: Attached Female seeking Males
Gender: Female
Ethnicity: Caucasian (white)
Smoking Habits: Not specified

Can be found here:

Www. Polyvore. Com/color_splash_sitemodel/thing? Context_id=***&context_type=lookbook&id=***

The image for the following profile on AM:

Cassey2424
"hi, send me your email address!"
I'm Offline

Age: 25 (Aquarius)
Location: Washington, District of Columbia, United States
Height: 5'6" (168cm)
Weight: 100 lbs (45kg) - Slim
Languages Spoken: English
My Limits are: Anything Goes
Status: Single Female seeking Males
Gender: Female
Ethnicity: Caucasian (white)
Smoking Habits: Not specified

Can be found here:

http://www.planetsuzy.org/showthread.php?p=***

The image for the following profile on AM:

Kat685
"Let's see..."
I'm Offline

Age: 47 (Aquarius)
Location: Cambridge, Massachusetts, United States
Height: 5'2" (157cm)
Weight: 105 lbs (48kg) - Fit
Languages Spoken: English
My Limits are: Undecided
Status: Attached Female seeking Males
Gender: Female
Ethnicity: Caucasian (white)
Smoking Habits: Not specified

Can be found here:

https://www.pinterest.com/DanaAlesandra/quotes-sayings-quotations/

The image for the following profile on AM:

AdventuresAndMemories
"Not waiting for the storm to pass, but dancing in the rain..."
I'm Offline

Age: 40 (Aries)
Location: Worcester, Massachusetts, United States
Height: 5'6" (168cm)
Weight: 150 lbs (68kg) - A few extra pounds
Languages Spoken: English
My Limits are: Something Long Term
Status: Attached Female seeking Males
Gender: Female
Ethnicity: Other
Smoking Habits: Not specified

Can be found here:

https://www.paintnite.com/pages/events/view/ottawa/***

The image for the following profile on AM:

ShaNOVA72
"Life Should Be Exceptional"
I'm Offline

Age: 43 (Aquarius)
Location: Leesburg, Virginia, United States
Height: 5'6" (168cm)
Weight: 120 lbs (54kg) - Slim
Languages Spoken: English
My Limits are: Undecided
Status: Attached Female seeking Males
Gender: Female
Ethnicity: Caucasian (white)
Smoking Habits: Not specified

Is a picture of the actress Kate Winslet at an airport! The woman in the profile writes, "Too often the picture above is of me at IAD getting on a plane to MDW. More often I want my picture to be a lazy day out in the sun at some vineyard or maybe a jaunt out into the country and along Skyline Drive."

http://www.laineygossip.com/Kate-Winslet-dating-Branson-nephew-22sept11/***

The image for the following profile:

Sexysue9
"Hi guys -- I'm in need!"
I'm Offline

Age: 47 (Libra)
Location: Andover, Massachusetts, United States
Height: 5'6" (168cm)
Weight: 125 lbs (57kg) - Slim
Languages Spoken: English
My Limits are: Whatever Excites Me
Status: Attached Female seeking Males
Gender: Female
Ethnicity: Caucasian (white)
Smoking Habits: Not specified

Is a picture of the actress Jane Lynch:

http://www.aceshowbiz.com/celebrity/jane_lynch/news.html

Need any more proof? Do you think all of these sad women are posting phony images of themselves? Think again. These are the very profiles and images sent out by AM in "collect messages" as a way to trick you into joining.

AM is creating phony profiles using images of women they have trolled from the web. This is an outrageous scam. How do they get away with this? Isn't this illegal? I strongly advise the actresses whose photos are being used on this site without their permission to sue Ashley Madison. WHY DO THEY DO THIS? The answer is obvious. Not enough women sign up for this site and all of their revenue is generated by men, so to manage this problem they create thousands of fake profiles and send messages from these profiles to lure in customers. This is the site featured on Dr. Phil, Tyra, CNN, The View, Ellen, Larry King, and Good Morning America?

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3:39 pm EST

Ashley Madison Ashley Madison

Hello I made numerous accounts to try and get on the am experience but can't everytime i set it up and finish my profile the boom. Account suspended when I email them they ask for my ID um I'm sorry but we are on this site to stay anonymous.and if anyone seen the Netflix series Ashley Madison where they got hacked years ago and people was getting blackmailed and extortion to them ..thats why I don't share my true identity with them not chancing it ...but the funny thing is . To women its free to us but if your a paying customer paying for a subscription no issues out of it ...weird and strange to me

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1:42 pm EST
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Ashley Madison Ashley Madison account

The people running this site are very..very rude and all must be jealous wives. Made an account last month I deactivated it and deleted email i gave them plently of money as I only used the site to chat no other apps and I wanted to make a new account today and they suspended me and then I message about it and they completely banned me for reasons they won't tell me its very sickening as they made me take selfies with my id card and also I had to send all my photos thru them all my nudes sent for them to upload I had to send to some image bank email it's very strange and I want a clear explanation why someone messages me that I did something wrong what was it that I did !

Desired outcome: A clear reason as to why my account was BANNED

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2:29 pm EST
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Ashley Madison Scam such a waste

I hate this site i used to have so much fun a few years ago then they added some rule or bot that freezes every new account and say its sus for no reason then you have to wait 5 days for someone to give ur account back just for it to get taken away again for no reason . why does this site let me down I need a new platform made this ones turning into a SCAM

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Update by Stupidashley

Permanently banned for nothing I'm a woman used their site for talking lots of interest then suspended. Every account I make

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2:13 pm EDT
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Ashley Madison Complete garbage ashley madison

How long does things take ? You keep up the people spamming and wanting money but temporarily ban the good innocent people . also how can you add the rule "repetitive behavior" I can't even get myself ONE account in peace. This is the only site I can find that is for married people to sneak on but the people that run this site must be super lazy get off urbutt and go through ur messages or hire more people and change ur rules for suspension

Claimed loss: my time!

Desired outcome: faster replies

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5:34 pm EDT
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Ashley Madison Cancellation

I have never been able to cancel my subscription I was locked out of my account. Despite trying old and current password, I could never log in. I tried to cancel my account a while back by reaching out to american express. Still nothing, you have charged me now 7 months of inactivity with no response to the emails I sent to your support, I would really appriciate if you finally could cancel my subscription as of today as well as some form of financial compensation for these & months where you took no actions. I will give you a few days before I file a complain with the bbb. Thank you

Claimed loss: 7 months subscriptions

Desired outcome: refund

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10:34 pm EDT
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Ashley Madison Removal of my ban and my account reinstated

They randomly suspended my account when I decided to give out my number so I could arrange a time and place to meet…at least that’s what I figure MAY have gotten me suspended? I’ve emailed AM over and over asking what I did wrong so my banned status can be removed but no one answers…ever. It’s just some boiler plate reply….no humans from customer support. Im a real person, not an escort and I’m not even having an affair! Can anyone help me?

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2:17 pm EDT

Ashley Madison Account suspension

I opened my account and submitted a single photo and within hours was suspended even though I only messaged two people seeing if they were interested. I followed the conduct code completely and prefer to keep contact to the site. All of this happened today and I'm getting more and more upset because even the link to appeal the suspension is down. I've tried this site before and they keep locking my account BUT KEEP THEM UP. I've seen my own photos used on other accounts. It's disgusting behavior as a company.

Desired outcome: Id prefer to just have my account unlocked so that I can appeal to have the others with my photos deleted as well as well as use the services.

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Ashley Madison - Ashley Madison I'm general

I signed up a couple nights ago. My profile was fine, images were sfw, profile was short and to the point. I received a message from someone so checked the app. Magically I was suspended. I received an email saying I was suspended for violating the terms. "Soliciting". Exactly where was I soliciting when I had been there for 5 minutes? I appealed it by...

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Ashley Madison My Experience with Ashley Madison: Frustrating Credit Scheme and Few Women Who Make an Effort

I joined Ashley Madison with an introductory membership and spent a lot of time crafting my M4W profile. As someone with a good education and professional background, I took care to write thoughtful statements in my profile and messages. I was excited to see that within the first few weeks, I received many messages from women all over North America. However, I quickly became suspicious when I noticed that many of these women were much younger or out of my league.

To investigate further, I paid attention to who was sending me messages, who was viewing my profile, and how long these profiles would last. I discovered that some of the messages I received did not have matching views of my profile, which suggested that the senders had not even looked at my profile. Additionally, many of the profiles were deleted soon after I received messages from them, or I was blocked for no apparent reason.

Despite these red flags, I did have conversations with about five women on the site. Two of them complimented my messages, and I exchanged text messages and phone calls with one of them. Unfortunately, she eventually got cold feet and backed out. Two of the women were not compatible, and the other two turned out to be scams. I reported these profiles as suspicious, and the administrator refunded the credits I had spent on them.

One thing I found frustrating about Ashley Madison was the credit scheme. Accepting a collect message cost me five credits, and when I messaged the sender, it cost me another five credits. However, the sender never responded, so I felt like I had wasted my credits. Additionally, the default setting made all my messages "priority messages," which cost ten credits instead of five. I wish the site had been more transparent about these costs.

Ultimately, I decided to delete my profile in July 2015. I was surprised that Ashley Madison did not try to retain me as a customer with a special deal or offer. While I did find some real women on the site, it was difficult to connect with them due to the large number of men. Overall, I think the credit scheme is unreasonable and there are too few women who make an effort on the site.

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Ashley Madison Customer Reviews Overview

Ashley Madison is a popular online dating platform that caters to individuals who are looking for extramarital affairs. The website has received mixed reviews from its users, with some praising its user-friendly interface and discreet services, while others criticize its controversial nature.

One of the most significant advantages of Ashley Madison is its privacy features. The website allows users to create anonymous profiles and use various communication tools without revealing their real identities. This feature has made it a popular choice for individuals who are looking for discreet affairs.

Another positive aspect of Ashley Madison is its large user base. The website has millions of active users from all over the world, making it easier for individuals to find potential partners who share their interests and preferences.

The website also offers various features that make it easier for users to connect with each other. These include chat rooms, instant messaging, and virtual gifts, among others. Users can also use the website's advanced search filters to find matches based on their location, age, and other criteria.

However, Ashley Madison has also received criticism for its controversial nature. Some users have reported encountering fake profiles and scammers on the website, which can be a significant concern for those looking for genuine connections.

Overall, Ashley Madison is a popular online dating platform that offers discreet services and a large user base. While it has received mixed reviews from its users, it remains a popular choice for individuals who are looking for extramarital affairs.

Ashley Madison In-depth Review

Business Overview: Ashley Madison is a website designed for individuals seeking discreet relationships. With a history spanning several years, the company has established itself as a leading platform in the online dating industry.

Membership and User Base: Ashley Madison boasts a large user base, with a significant number of registered users and active members. The demographic information of the user base varies in terms of age, gender, and location, providing a diverse pool of potential matches. Membership options are available at different price points, allowing users to choose the plan that best suits their needs and budget.

Website Interface and User Experience: Navigating the Ashley Madison website is a breeze, thanks to its user-friendly interface and intuitive design. The registration process is straightforward, and profile creation is quick and hassle-free. Users have access to a wide range of features and functionalities, enhancing their overall experience on the platform.

Privacy and Security: Ashley Madison prioritizes user privacy and takes extensive measures to ensure the confidentiality of personal information. The platform employs robust data protection and encryption practices, providing users with peace of mind. The handling of personal information is done discreetly, maintaining the privacy of all members.

Communication and Interaction: Ashley Madison offers various methods of communication between members, including messaging features, chat rooms, and forums. These features facilitate interaction and allow users to connect with potential matches. User feedback indicates high satisfaction with the communication options provided.

Success Rate and Matching Algorithm: The matching algorithm employed by Ashley Madison has proven to be effective in connecting users with compatible partners. Numerous success stories and testimonials from satisfied members attest to the quality of matches and overall positive experience on the platform.

Customer Support: Ashley Madison provides reliable customer support, with a responsive team available to assist users. Channels of communication for inquiries or assistance are easily accessible, ensuring that users receive the support they need. User satisfaction with the level of support received is consistently high.

Reputation and Public Perception: Ashley Madison has garnered significant media coverage and public opinion throughout its existence. While past controversies have impacted the company's reputation, Ashley Madison has taken steps to rebuild trust and credibility. The company's efforts have been recognized, and public perception is gradually improving.

Additional Features and Services: In addition to its core services, Ashley Madison offers special features and services to enhance the user experience. Premium membership benefits and perks are available, providing added value to users. Integration with other platforms and social media networks further expands the reach and functionality of the platform.

Overall Rating and Conclusion: Ashley Madison excels in providing a discreet and secure platform for individuals seeking extramarital relationships. With its user-friendly interface, effective matching algorithm, and commitment to user privacy, the platform offers a positive experience for its members. While past controversies have impacted its reputation, Ashley Madison's efforts to rebuild trust are commendable. Overall, Ashley Madison is highly recommended for individuals seeking discreet relationships.

How to file a complaint about Ashley Madison?

Here is a comprehensive guide on how to file a complaint against Ashley Madison on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account, log in to ComplaintsBoard.com. If not, create a new account on the website.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Ashley Madison in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Ashley Madison. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to effectively guide you through the process of filing a complaint against Ashley Madison on ComplaintsBoard.com.

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Phone numbers

+1 (866) 742-2218 +44 80 0014 8429 More phone numbers

Website

www.ashleymadison.com

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