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Match.com Customer Care Service

Match.com, LLC

8300 Douglas Ave STE 800
United States - 75225-5826

Customer Support Phone Numbers

+1 214 576 9388 19 3
+1 214 594 9020 0 1

Match.com Complaints & Reviews

Match.com - Texas, Dallas / Profiles using images of film stars as profile pictures - match did nothing.

bettyboo77 on 2016-04-26
I noticed 2 profiles which had young pictures of famous actors as their profile pics. One was using a picture of a young Burt Reynolds! With Match.com, you have to actually click on someone's profile in order to report them which I think is ridiculous as they can narrow down who reported...

Match.com - Texas, Dallas / Withdrawals and Fraud

William Mouat on 2016-04-10
Match.com is a bogus dating service. They never provide contact information or send emails to the people that you intend them for. In addition, they have a fake battery of "Russian women" who write to try to entice men to come back or write back after subscriptions are canceled. Recently I...

Match.com / Unlawful automatic withdrawal

Jjane on 2016-03-14
I signed up for the mandatory 3month membership with Match.com I requested a month after that my account be deleted and .honey refunded. They informed me I must fulfill the 3months, no refund. I continued with Match. About 1 1/2 months in, I deactivated my account. Again, was told no...

Match.com - Texas, Dallas / Fraud!

Bruce on 2016-03-09
I joined Match and received tons of messages from beautiful ladies who turn out to be Match employees trying to scam money out of me. Many women lied about their age and had fake profile pictures. I decided to cancel my account, but could not do that! Match did get warned for their...

Match.com - Texas, Dallas / Horrible!

Todo on 2016-03-03
I signed up for Match about a month ago and was absolutely disgusted with this horrible website. So I contacted their customer service and demanded my money back, because this site is a total rip off! People working there have no idea what they're doing! They completely ignored me so I...

Match.com - Texas, Dallas / Beware!

Latina on 2016-03-01
This online dating site took my money and refuse to give it back! When I contacted Match customer service they refused to provide any help. I was done with this website a long time ago and thought they cancelled my subscription as I asked them. But they never canceled it and recently they...

Match.com - Massachusetts, Wakefield / unauthorized billing

Reviewer89812 on 2016-02-20
I have been billed $119.94 in error from match.com. I was a member there a year ago but discontinued with Match after a few months. I recently discovered an unauthorized bill for $119.00 on my bank statement, quite out of nowhere from Match. I consider this fraud, and will issue complaint to the Mass A.G office as well.

Match.com - Texas, Dallas / Account cancellation

guto8 on 2016-02-18
I'm so disappointed with Match.com. I joined the site, been there for about 20 minutes and decided to cancel. I cannot cancel my account, and their customer service is ignoring all my messages! They make it impossible to cancel anything. Every day I get notifications from them about...

Match.com - Texas, Dallas / Emails

Robbie Salyers on 2016-02-15
I never paid them so I have not signed up. They sent emails anyway. I updated my preferences to stop the emails evidently to no avail. Will I have to bring legal action to stop their harassment? This started in 02/2016. I would have thought I had done what was required. I just want the emails to stop.

Match.com - Texas, Dallas / Fake profiles

Robert on 2016-02-12
I decided to try Match.com and had no luck. I never received any emails from ladies. And when I emailed any of the matches they send me every day I never received a response! I believe that most of the profiles are fake. It is absolutely ridiculous. I have emailed customer care a many...

Match.com - Louisiana, New Orleans / Unwanted Automatic Resubscription

vinnythepug on 2016-02-11
Without any notification, MATCH.COM raided my account and took out money. Match.com did not alert me that my subscription was expiring but in a stealth like manner, just raided my bank account. While my online account showed the debit was "still pending", I cancelled my Match.com account and called them up. They still would not return my money.

Match.com - Texas, Dallas / Worst dating site online!

Fiiiz102 on 2016-02-03
A week ago I joined match.com. Free accounts are quite useless, so I decided to subscribe. When you purchase a membership you actually expect something special, but you still have to pay for all extra options. The most annoying thing is their customer service. I doubt that it even exist...

Match.com - Texas, Dallas / Never again!

Max on 2016-02-01
I joined Match thinking that it is free, but I have no idea what part of it is free. Yes, it is actually free to put your name in and that's about it. I joined the site, made a profile and then received a message stating that they need my credit card information and that I need to...

Match.com / website

Reviewer46236 on 2016-01-30
there uk site runs so slow keep getting long running script, cannot receive it on android phone just says opps an blue screen, totally bollocks and crap, I want my money back ducking poo a child could design a better website so many bugs in it.

Wmv*match.com / Dating site false charges

Raymond Wells on 2016-01-17
I enrolled on 9/6/15 and immediately that day canceled my subscription. I was billed $98.96 on my discover card. I would like the amount refunded to my credit card account. I called the number on my billing statement and the number is no longer in service.

Match.com - Texas, Dallas / Do not use this site!

Boris on 2016-01-11
I purchased a subscription to this website and they gave me a 7 day free trial. I tried the site, didn't like it and decided to cancel my subscription. But they refused to give my money back and ignored all my messages. When I tried to call their customer service the line was busy. I tried...

Match.com - Texas, Dallas / Stay away from this website!

Dons on 2016-01-07
Do not pay these people your money! I will continue to post bad reviews about Match.com to save people from them! I had a subscription, but cancelled it 2 or 3 years ago. Yesterday I decided to check the card I had used and realized they are still charging me for this! Today is January 7...

Match.com - California, San Diego / 6 Month Garantied

Reviewer57283 on 2015-12-11
They have charged my credit card for 6 month renewal even I was granted for 6 free month if I send to 5 member every month. I did that but still was charged for 6 month renewal fee. After calling their poor customer services they still did not want to tell me why i did not qualified for 6...

Match.com / George Michael Riley

survivor98 on 2015-12-09
http://44112news.com/?p=7010 To all who have been conned and deceived by this con-artist, George Michael Riley, please contact us. He's known to frequent multiple date sites as he grooms his victims. This story is currently being prepared for national coverage.

Match.com - South Carolina, Anderson / Automatic billing

Reviewer96254 on 2015-12-08
I signed up for this service nearly a year ago and was totally disappointed. Today I received my credit card bill and was charged for another three months! $68.97 of worthless service. I called the company and they said when i signed up I agreed to automatic billing. That's funny because...

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