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Match.com

United States
Customer Care
 
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Match.com Complaints & Reviews

Match.com - Match.com is a liar and scam

Posted: 2015-03-30 by    Lily7979
Complaint Rating:  0 % with 0 votes
In Novermber 2013, I paid 6 months match service in cash at a bank, I never know the match . Com took money from my credit card. from January 2014 to today, they automatically took my money without I recogized . I thought I only paid 6 months and I stayed there. After 6 months, I never use,...
Complaint comments Comments Complaint country Canada Complaint category Credit Cards

Match.com - Refund Request

Posted: 2014-12-12 by    AngrywithMatch
Complaint Rating:  100 % with 3 votes
I signed up for match.com and immediately regretted my decision. Within 10 minutes I attempted to call customer service to request a refund. It was Sunday, so the 800 number was not available so I emailed customer service to request a refund. The auto-reply indicated I would get a response the...
Complaint comments Comments Complaint country United States Complaint category Other

Match.com - charge after cancel

Posted: 2014-11-10 by    disgruntled 2014
Complaint Rating:  0 % with 0 votes
I canceled my subscription in September and was told "ok, you're canceled" by the person on the phone. Now, in November I find a $120 charge on an account I don't use which overdrew the account. When I called the person at Match told me that there is no record or my call...
Complaint comments Comments Complaint country United States Complaint category Online Dating Services

Match.com - Subscription bait & switch

Posted: 2014-10-17 by    SueSueSueSue
Complaint Rating:  0 % with 0 votes
They ask you to subscribe listing different rates for different subscription lengths of time however the length of time is 6 months minimum no matter what. Bait and switch. Also, they send you notifications that someone is interested but when you look for their profile they are somehow not available....
Complaint comments Comments Complaint country United States Complaint category Internet Services

Match.com - Charge for Renewal when already cancelled

Posted: 2014-09-23 by    LisaI
Complaint Rating:  0 % with 0 votes
I paid for 6 months on Match and wasn't very happy with what I was finding. I went in before it was supposed to auto-renew and cancelled it. I then went in and double checked it and it showed a button to push to 'reactive the auto-renewal'. To me that meant that there would be...
Complaint comments Comments Complaint country United States Complaint category Online Dating Services

Match.com - Unauthorized charge and debit from my credit card

Posted: 2014-09-18 by    Ross Dabscheck
Complaint Rating:  0 % with 0 votes
I recently discovered an unauthorized debit from my card, made by Match.com, for the sum of $144.68

My reference number is 24692164229000263019244

My card number is 4265343011931371

I have not been a member of Match.com for several years, and they...
Complaint comments Comments Complaint country Australia Complaint category Unauthorized Charges

Match.com - Can't subscribe

Posted: 2014-08-12 by    apple_bee
Complaint Rating:  0 % with 0 votes
I tried several times on Match.com, but couldn't work. I contacted their customer service by mails, no answers. Finally i got on online chat with the customer service, and he/she said he/she could help me subscribe. But i have to pay higher than the price on their website. The website says...
Complaint comments Comments Complaint country United States Complaint category Online Dating Services

Match.com - full scam

Posted: 2014-07-16 by    6353iguky779ijoiriygliufd
Complaint Rating:  100 % with 2 votes
Match.com is full of abusive nightmare losers. ask yourself - why would any decent looking non mentally disturbed w decent salary need to resort to internet for mate?? something is severely wrong you will learn hardest lesson yourself. The only types of men that go on there - too hideous; decent...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Match.com - No permission

Posted: 2014-06-03 by    Green2
Complaint Rating:  0 % with 0 votes
Match cares to take your money, but does not care for their customers. Understand that you forfeit your personal information once you give it to Match. I was told by agent 20740 that my information cannot be removed from the data base. It can only "disabled".
Also, they will...
Complaint comments Comments Complaint country United States Complaint category Online Dating Services

Match.com - Hackers on my site!

Posted: 2014-05-29 by    Match site Hacked!
Complaint Rating:  100 % with 1 votes
Told that HACKERS had hacked into my site and customer service at Match.Com told me it would cost $200.00 to remove them!I had called the number for customer service listed on the web which is not found on the Match.Com site.
People reached out to me but no emails I sent to them were...
Complaint comments Comments Complaint country United States Complaint category Online Scams

Match.com - Fraud - will charge account without permission

Posted: 2014-05-25 by    ashleyh85
Complaint Rating:  0 % with 0 votes
Match.com renewed my subscription before it was due charging my card. Then my bank froze my account over Memorial weekend because the charge showed up as an "Escort" service. I have tried to contact them but any time you try and ask for a refund their system says there is an error...
Complaint comments Comments Complaint country United States Complaint category Online Dating Services

Match.com - Theft

Posted: 2014-05-24 by    FTD
Complaint Rating:  0 % with 0 votes
3 days, yes, Match waited until the 3rd day to tell me my profile was not accepted? Why, I put my age at 99, why did I do that, for security reasons. Why did March wait until the 3rd day, simple, after 2 days you can not get your money back. i called Citibank, and I have to go through hell to...
Complaint comments Comments Complaint country United States Complaint category Online Dating Services

Match.com - User Js9274 on match.com is a serial cheater!!!

Posted: 2014-04-02 by    match user
Complaint Rating:  100 % with 3 votes
Beware of Js9274 on match.com! This person named Adam Collins from West Des Moines, IA continues to have an active profile on match while he is in serious and committed relationships with multiple women! He will wine and dine girls and tell them everything they want to hear - please don't...
Complaint comments Comments Complaint country United States Complaint category Online Scams

Match.com - Kentucky, Boston - removed suddenly from their community with no explanation really.

Posted: 2014-03-03 by    Robert L. Brunelli
Complaint Rating:  0 % with 0 votes
Yes, I apparently violated terms of agreement, but hadn't not actually subscribed yet. I registered which cost $1.00. I tried to join at the monthly rate but they only bill at a yearly rate based on monthly rate. I indicated to them, in an email, because they kept strongly urging me to...
Complaint comments Comments Complaint country United States, Kentucky, Boston Complaint category Online Dating Services

Match.com - cancellation of my account

Posted: 2013-12-24 by    younqD
Complaint Rating:  50 % with 2 votes
I ask if you can cancel my match.com account. My account has bern blocked and its nothing i can do about it. I would like for them to refund me my money back to my credit card, i have been charged for a site that i cant use . Right after i signed up i was no longer able to do anything i couldnt...
Complaint comments Comments Complaint country United States Complaint category Business & Finances

Match.com - California, Buena Par - I've never subscribed to their site, nor have been on that site. I''M HAPPILY MARRIED

Posted: 2013-07-06 by    Reginald Anderson
Complaint Rating:  0 % with 0 votes
My name is Reggie Anderson. I have never used a dating website, yet every time I log onto my laptop I'm besieged by photo's of countless women and suggestive remarks. They seem to already know my name, location, and city. How do I explain this when my wife uses my laptop? This never...
Complaint comments Comments Complaint country United States, California, Buena Par Complaint category Sexual Abuse

Match.com - New South Wales - false information ,

Posted: 2013-06-09 by    DonClavijo
Complaint Rating:  0 % with 2 votes
I had three days trial from match.com website a couple of months ago.The time of the trial, the members and subscribers could read and reply my email. I have been subscribed last month to site for three months. Couple of days later I realized that non paid members cant read and reply my email....
Complaint comments Comments Complaint country Australia, New South Wales Complaint category Online Scams

Match.com - Texas, Dallas - unauthorised debit card purchases

Posted: 2013-05-31 by    APENISA LOTU
Complaint Rating:  0 % with 0 votes
I have had unauthorised charges made on my savings account(Debit Card).The description the transaction gives as, Debit Card Purchases WWV*WWW.MATCH.COM/BILL 800 - 449 -7095 USA USD 140.42 INCL WESTPAC FOREIGN TRANSACTION FEE AUD $4.69. I do not know how they got my account details as I have...
Complaint comments Comments Complaint country United States, Texas, Dallas Complaint category Online Dating Services

Match.com - Pennsylvania - Blocking practices

Posted: 2013-05-16 by    Dave1759
Complaint Rating:  100 % with 2 votes
I had been a member on match.com for over a year and a half. I did find someone and dated for about 7 months. During that time, I hid my profile and stopped my subscription. Unfortunately, things did not work out with the woman and we parted ways. Last night I went back onto Match.com, unhid...
Complaint comments Comments Complaint country United States, Pennsylvania Complaint category Online Dating Services

Match.com - unable to sign into my account

Posted: 2013-03-12 by    Tracy Dunn
Complaint Rating:  29 % with 14 votes
I just reopened my account with Match.com. I am unable to sign into my account. It says that there is a problem with my account and to contact resolutions@support.match.com. How do I sign into my account?...
Complaint comments Comments Complaint country United States Complaint category Online Dating Services

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