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Match.com Complaints & Reviews

Match.com - Texas, Texas City - Unauthorized Debit on My Card

Posted: 2015-08-23 by    Reviewer10165
Complaint Rating:  0 % with 0 votes
I have experienced 2 unauthorized debits of over $250 on my debit card this year 2015.

The most recent happened on 23/08/2015- see debit alert below;



DT:8/24/2015:12:00 AM

MC Int POS Prch-523543433313--WMV*M

Match.com - England, Greater London, London - Create confusion during registration

Posted: 2015-08-13 by    Sanyal Siddhartha
Complaint Rating:  0 % with 0 votes
Hello Sir/Madam,

As I am interested on the 6 month package and I brought it (BBT_HD_I1439516060992.7335).
But very unfortunately the next step where in any any i could not assumed that it was another product ( open connect )(BBT_HD_O1439516273143.7346).


Match.com - fake profiles, a scam

Posted: 2015-08-08 by    I got scammed 2
Complaint Rating:  0 % with 0 votes
I was scamed into believing that many members are interested in me. During my free sign - up, i was receiving winks almost every few minutes but at that time since i was not a member, i was not able to send anything but a wink back. Then after a week i was receiving emails, but again i was not...

Match.com - Texas, Dallas - Billed when I had setting to NOT renew

Posted: 2015-08-04 by    Maureen Gehring
Complaint Rating:  0 % with 1 votes
Match is a joke. I subscribed for 3 months and IMMEDIATELY went in and set my settings to NOT renewal as I had been on Match before and had no luck. I have never met anyone off the site, it sends me "matches" from all over the US and not within my age range it's suppose settings gives....

Match.com - cant login to my account

Posted: 2015-05-28 by    Kelvin josh /
Complaint Rating:  0 % with 0 votes
my name is kelvin josh and I registered match.com but I can't access my account anymore after I paid for one month so I can chat with people.. I need to know what happen.. My email is kelvinjosh137@yahoo.com Will look forward to resolving the problem for me ..


Match.com - Unauthorized overcharge

Posted: 2015-05-06 by    Tammie Pittrell
Complaint Rating:  0 % with 0 votes
As I searched for free at the members posted at their profiles etc. Once developing my profile as such. I then decided to subscribe in the amount that was supposed to be $19.99 mos. for 12 mos. But on day 2 finding out that match.com actually put a hold for these funds on my account in the amount...

Match.com - Matches

Posted: 2015-05-04 by    Rdeshazo4
Complaint Rating:  0 % with 0 votes
I find it interesting that some of "my matches" remain the same age year after year while I get older. I have asked for access to their secret because I too do not want to age but have not received an answer as of yet. I'm getting older by the minute and looking less pretty at the same...

Match.com - Continuous emails after cancelling

Posted: 2015-04-05 by    Jm Grady
Complaint Rating:  0 % with 0 votes
I cancelled Match.com over a year ago. Specifically, I asked them to stop sending me Matches and emails. I am not interested in their services. For over one year, no mater how many emails I have sent, they continue to annoy me via my email site. This has to STOP....

Match.com - Match.com is a liar and scam

Posted: 2015-03-30 by    Lily7979
Complaint Rating:  100 % with 1 votes
In Novermber 2013, I paid 6 months match service in cash at a bank, I never know the match . Com took money from my credit card. from January 2014 to today, they automatically took my money without I recogized . I thought I only paid 6 months and I stayed there. After 6 months, I never use,...

Match.com - Refund Request

Posted: 2014-12-12 by    AngrywithMatch
Complaint Rating:  100 % with 3 votes
I signed up for match.com and immediately regretted my decision. Within 10 minutes I attempted to call customer service to request a refund. It was Sunday, so the 800 number was not available so I emailed customer service to request a refund. The auto-reply indicated I would get a response the...

Match.com - charge after cancel

Posted: 2014-11-10 by    disgruntled 2014
Complaint Rating:  0 % with 0 votes
I canceled my subscription in September and was told "ok, you're canceled" by the person on the phone. Now, in November I find a $120 charge on an account I don't use which overdrew the account. When I called the person at Match told me that there is no record or my call (duh!) and...

Match.com - Subscription bait & switch

Posted: 2014-10-17 by    SueSueSueSue
Complaint Rating:  0 % with 0 votes
They ask you to subscribe listing different rates for different subscription lengths of time however the length of time is 6 months minimum no matter what. Bait and switch. Also, they send you notifications that someone is interested but when you look for their profile they are somehow not available....

Match.com - Charge for Renewal when already cancelled

Posted: 2014-09-23 by    LisaI
Complaint Rating:  0 % with 0 votes
I paid for 6 months on Match and wasn't very happy with what I was finding. I went in before it was supposed to auto-renew and cancelled it. I then went in and double checked it and it showed a button to push to 'reactive the auto-renewal'. To me that meant that there would be...

Match.com - Unauthorized charge and debit from my credit card

Posted: 2014-09-18 by    Ross Dabscheck
Complaint Rating:  0 % with 0 votes
I recently discovered an unauthorized debit from my card, made by Match.com, for the sum of $144.68

My reference number is 24692164229000263019244

My card number is 4265343011931371

I have not been a member of Match.com for several years, and they...

Match.com - Can't subscribe

Posted: 2014-08-12 by    apple_bee
Complaint Rating:  0 % with 0 votes
I tried several times on Match.com, but couldn't work. I contacted their customer service by mails, no answers. Finally i got on online chat with the customer service, and he/she said he/she could help me subscribe. But i have to pay higher than the price on their website. The website says...

Match.com - full scam

Posted: 2014-07-16 by    6353iguky779ijoiriygliufd
Complaint Rating:  67 % with 3 votes
Match.com is full of abusive nightmare losers. ask yourself - why would any decent looking non mentally disturbed w decent salary need to resort to internet for mate?? something is severely wrong you will learn hardest lesson yourself. The only types of men that go on there - too hideous; decent...

Match.com - No permission

Posted: 2014-06-03 by    Green2
Complaint Rating:  0 % with 0 votes
Match cares to take your money, but does not care for their customers. Understand that you forfeit your personal information once you give it to Match. I was told by agent 20740 that my information cannot be removed from the data base. It can only "disabled".
Also, they will abuse your...

Match.com - Hackers on my site!

Posted: 2014-05-29 by    Match site Hacked!
Complaint Rating:  100 % with 1 votes
Told that HACKERS had hacked into my site and customer service at Match.Com told me it would cost $200.00 to remove them!I had called the number for customer service listed on the web which is not found on the Match.Com site.
People reached out to me but no emails I sent to them were...

Match.com - Fraud - will charge account without permission

Posted: 2014-05-25 by    ashleyh85
Complaint Rating:  0 % with 0 votes
Match.com renewed my subscription before it was due charging my card. Then my bank froze my account over Memorial weekend because the charge showed up as an "Escort" service. I have tried to contact them but any time you try and ask for a refund their system says there is an error ( Convenient...

Match.com - Theft

Posted: 2014-05-24 by    FTD
Complaint Rating:  0 % with 0 votes
3 days, yes, Match waited until the 3rd day to tell me my profile was not accepted? Why, I put my age at 99, why did I do that, for security reasons. Why did March wait until the 3rd day, simple, after 2 days you can not get your money back. i called Citibank, and I have to go through hell to...

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