Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website  
Match.com  Logo


United States
Customer Care
Go to Match.com :    Facebook      

Match.com Complaints & Reviews

Match.com - Daily emails

Posted: 2015-11-20 by    Reviewer19570
Complaint Rating:  0 % with 0 votes
I have the same complaint as a number of people: I have requested that daily emails be stopped. I have sent multiple requests. Not only do I not get any reply but the emails keep coming. I have not been a subscriber to match in a long, long time. This behavior on their part is totally spam....

Match.com - Billing

Posted: 2015-10-27 by    Tiffanyw1
Complaint Rating:  0 % with 0 votes
I have never been on the sight and I noticed that a withdrawal of 39.99 for math.com had been taken out of my checking account. I called them several times and they would just put me on hold. I finally called my bank and they credited my account but I had to cancel my credit card because of...

Match.com - Unauthorised payments

Posted: 2015-10-25 by    angelaf309
Complaint Rating:  0 % with 0 votes
Date: 20/10/2015 Customer number: 680282710. Continual cash withdrawals from my account from a company I joined believing it to be free for three months. The company without my consent has been taking monthly payments without either my knowledge or consent. This has caused me distress because...

Match.com - Automatic renewal

Posted: 2015-10-19 by    Reviewer13300
Complaint Rating:  0 % with 0 votes
They stated that automatic renewal was a basic requirement for all accounts . I noticed a charge and the company was conveniently closed so I sent an email . They stated they do not offer an email and that although I was cancelling the membership my membership is required to continue for the...

Match.com - Account suspended

Posted: 2015-10-17 by    Reviewer69304
Complaint Rating:  0 % with 1 votes
I joined Www.match.com in the USA yesterday, I live in South Africa. My membership number is 190190906 . A few hours after joining, my account was suspended. NO E MAIL EXPLAINING WHY. NO ANSWER TO MY QUESTIONS. I WANT MY MONEY REFUNDED. I WANT OUT. This is a scam, and I'm not interested....

Match.com - False ID not who he says to be

Posted: 2015-09-19 by    Reviewer73540
Complaint Rating:  0 % with 0 votes
I joined match.com and was introduced to a man who I was interested in. We had begun emailing each other and started sharing things. He was slick with the info and how I was his the love of his life. Too good to be true. Did a background check on him including his military info. and it came...

Match.com - Texas, Texas City - Unauthorized Debit on My Card

Posted: 2015-08-23 by    Reviewer10165
Complaint Rating:  0 % with 0 votes
I have experienced 2 unauthorized debits of over $250 on my debit card this year 2015.

The most recent happened on 23/08/2015- see debit alert below;



DT:8/24/2015:12:00 AM

MC Int POS Prch-523543433313--WMV*M

Match.com - England, Greater London, London - Create confusion during registration

Posted: 2015-08-13 by    Sanyal Siddhartha
Complaint Rating:  0 % with 0 votes
Hello Sir/Madam,

As I am interested on the 6 month package and I brought it (BBT_HD_I1439516060992.7335).
But very unfortunately the next step where in any any i could not assumed that it was another product ( open connect )(BBT_HD_O1439516273143.7346).


Match.com - fake profiles, a scam

Posted: 2015-08-08 by    I got scammed 2
Complaint Rating:  100 % with 1 votes
I was scamed into believing that many members are interested in me. During my free sign - up, i was receiving winks almost every few minutes but at that time since i was not a member, i was not able to send anything but a wink back. Then after a week i was receiving emails, but again i was not...

Match.com - Texas, Dallas - Billed when I had setting to NOT renew

Posted: 2015-08-04 by    Maureen Gehring
Complaint Rating:  0 % with 1 votes
Match is a joke. I subscribed for 3 months and IMMEDIATELY went in and set my settings to NOT renewal as I had been on Match before and had no luck. I have never met anyone off the site, it sends me "matches" from all over the US and not within my age range it's suppose settings gives....

Match.com - Washington, Vancouver - cant login to my account

Posted: 2015-05-28 by    Kelvin josh /
Complaint Rating:  0 % with 1 votes
my name is kelvin josh and I registered match.com but I can't access my account anymore after I paid for one month so I can chat with people.. I need to know what happen.. My email is kelvinjosh137@yahoo.com Will look forward to resolving the problem for me ..


Match.com - Idaho, Boise - Matches

Posted: 2015-05-04 by    Rdeshazo4
Complaint Rating:  0 % with 0 votes
I find it interesting that some of "my matches" remain the same age year after year while I get older. I have asked for access to their secret because I too do not want to age but have not received an answer as of yet. I'm getting older by the minute and looking less pretty at the same...

Match.com - Massachusetts, Norwell - Continuous emails after cancelling

Posted: 2015-04-05 by    Jm Grady
Complaint Rating:  0 % with 0 votes
I cancelled Match.com over a year ago. Specifically, I asked them to stop sending me Matches and emails. I am not interested in their services. For over one year, no mater how many emails I have sent, they continue to annoy me via my email site. This has to STOP....

Match.com - Match.com is a liar and scam

Posted: 2015-03-30 by    Lily7979
Complaint Rating:  100 % with 1 votes
In Novermber 2013, I paid 6 months match service in cash at a bank, I never know the match . Com took money from my credit card. from January 2014 to today, they automatically took my money without I recogized . I thought I only paid 6 months and I stayed there. After 6 months, I never use,...

Match.com - Refund Request

Posted: 2014-12-12 by    AngrywithMatch
Complaint Rating:  100 % with 3 votes
I signed up for match.com and immediately regretted my decision. Within 10 minutes I attempted to call customer service to request a refund. It was Sunday, so the 800 number was not available so I emailed customer service to request a refund. The auto-reply indicated I would get a response the...

Match.com - charge after cancel

Posted: 2014-11-10 by    disgruntled 2014
Complaint Rating:  0 % with 0 votes
I canceled my subscription in September and was told "ok, you're canceled" by the person on the phone. Now, in November I find a $120 charge on an account I don't use which overdrew the account. When I called the person at Match told me that there is no record or my call (duh!) and...

Match.com - Subscription bait & switch

Posted: 2014-10-17 by    SueSueSueSue
Complaint Rating:  0 % with 0 votes
They ask you to subscribe listing different rates for different subscription lengths of time however the length of time is 6 months minimum no matter what. Bait and switch. Also, they send you notifications that someone is interested but when you look for their profile they are somehow not available....

Match.com - Charge for Renewal when already cancelled

Posted: 2014-09-23 by    LisaI
Complaint Rating:  0 % with 0 votes
I paid for 6 months on Match and wasn't very happy with what I was finding. I went in before it was supposed to auto-renew and cancelled it. I then went in and double checked it and it showed a button to push to 'reactive the auto-renewal'. To me that meant that there would be...

Match.com - Victoria, Melbourne Metro Area - Unauthorized charge and debit from my credit card

Posted: 2014-09-18 by    Ross Dabscheck
Complaint Rating:  0 % with 0 votes
I recently discovered an unauthorized debit from my card, made by Match.com, for the sum of $144.68

My reference number is 24692164229000263019244

My card number is 4265343011931371

I have not been a member of Match.com for several years, and they...

Match.com - Can't subscribe

Posted: 2014-08-12 by    apple_bee
Complaint Rating:  0 % with 0 votes
I tried several times on Match.com, but couldn't work. I contacted their customer service by mails, no answers. Finally i got on online chat with the customer service, and he/she said he/she could help me subscribe. But i have to pay higher than the price on their website. The website says...

Share with Others

Contact Us


Personal Details of Mobile Phone Customers Have Been Stolen
Personal Details of Mobile Phone Customers Have Been Stolen
more videos More Videos
RSS Feed

Reply to