Terminix Complaints & Reviews

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My wife and I just bought a house in Huntsville, AL.
This is not our first house - so I've been down this path before, but not with these results.

Prior to putting an offer on the table on the house we were interested in, I researched to find out what termite company had a bond on the house. I spoke to their local representative, who told me that the contract was transferable, with no cost to transfer. We'd only have to pay the yearly fee (less than $200) for their protection service, which included treatment of the house to prevent termites, and full repairs should...

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Service sucked. Came to my house to spray for bedbugs but never finished the service. Every time they came they couldn't use the proper equipment because it was either broken or being used by another employee. As a result the bugs kept coming back and in even greater numbers. $700-$800 later I still have the bedbug problem but don't have the $ anymore. Stay away from these people. They just want your money....

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I cancelled their services because I was going out of town, and no one would be able to let them in to do the work. Well...they came anyway, and charged me $200. I called and discontinued services forever. Then they called earlier today (2 months later) to verify an appointment. They would have done it all again if I hadn't caught them at their scam. lousy, heartless people. I am on dialysis and I can hardly afford my medicine. $200 wiped me out that month. I was using half doses by the middle of the month. Thanks Terminix, I hope you needed that money more than me....

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I called Terminix to inquire about their services. They offered me the Ultimate Protection Plan.

The plan states, "Thank you and congratulations. Your home will soon be protected by the strongest pest and termite guarantees in the business. We bring 80 years of Terminix experience to show you what Ultimate Protection really means.

Your upcoming services

Your first Terminix service will include your annual termite inspection as well as a complete pest treatment to both the interior and exterior of your home. Our professional treatments eliminate...

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I cannot fathom how this company can violate its own contracts, keep vague and incomplete records, conduct themselves rudely to paying loyal customers, have outdated billing services, insult and yell at customers and provide treatment services THAT ARE COMPLETELY INEFFECTIVE and continue to stay in business. I was called unstable by James Haugh over the phone for asking why my claim was denied when my husband and I found LIVE termites in our walls. I ended up paying over a thousand dollars for services that the head manager said was originally conducted incorrectly by the man who did the initial...

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I think showing the commercials "Termites are monsters" are not age appropriate for preschoolers and early grade students during "prime time". The picture of the termite is too graphic and the phraseology is scary for young children. It is hard enough to get the image of the termites out of their heads let alone the phrase "termites are monsters". As you know, kids will stop everything they are doing to see the commercials and I just feel that these commercials need to be viewed at a later time....

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We had termites last year April 2012 and signed a service contract that cost thousands of $$. They came out to do annual check in March 2013 and claimed everything was okay. 3 weeks later we cannot sit in our backyard as there are termites everywhere including in our swimming pool. I called for them to come out an retreat and asked they call my cell phone when they were on the way so that I did not have to sit at home for 4 hours. Did not get a phone call and of course they were here when I was not here. I had to call again and told them once again to call my cell and to send a service man not an...

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Workers came out on 01/07/2013 to rid my home of bedbugs. on 01/13/2013, I called and informed them that we were still being bothered with bed bugs. I was told that someone would call on the 01/14/2013. No one called and I called again and was informed that someone would call and set up an appointment. Today is 01/31/2013 an I have heard nothing from them. Paying someone $2680.00 for a job that was not up to standard is quit a bit to take....

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On 7/29/11 Terminix came to my house at 224 Black Pond Road, Hubbardton, Vt and installed several one way doors around the chimney flashing of my home to remove bats. This was guaranteed for 18 months. The bats returned and two new one way doors were installed on 5/24/12. Despite repeated calls to Terminix, no one has come back to remove the doors and seal the flashing to the roof as was done the first time. I called the Terminix Office at 34 Locke Road, Unit 1, Concord, NH., (603)-622-3651 numerous time. No one has responded....

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The current "monster" commercials Terminix is running, showing horrible creatures crawling out of drains, eating houses, etc. are scaring the hell out of my kids. They don't want to brush their teeth or take a bath because they're afraid these things are going to get them. Come on, you guys, have a brain! Those are really scary images!...

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Terminix Buys EcoFirst raises prices. No notification. Just bills us.
Mormon Scammer David Royce Has sold out 3 times to Terminix. He's Boss (Mormon) started company and sold to terminix, Royce started another company and sold to terminix. Then in 2009 started EcoFirst and again sold to Terminix. Here is how the bait and switch scam works...
Offer great deals with a contract on auto pay. Then raise prices and sells to Terminix. All on auto pay so people don't notice. David Royce should run for Vice President maybe with these low morals. Mitt needs a bud. Where are all the...

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Growing up, Terminix had always been a part of my life. Our Terminix man, Dave, visited us regualarly and was almost like a part of the family. We were always pleased with our service. So when it came time for me to choose a termite and pest control product, I didn't think twice and went with Terminix. I can't sufficiently enough express how absolutely disappointed I am with my decision, and with how poorly this organization now treats its customers.
When I moved into my fiance's home, she had termite bait traps, but no pest control plan. We received a renewal notice for the...

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Did you know that Terminix doesn't like paying overtime?????
I used to work more than 60 hours per week as a tech and will never be compensated reasonably for overtime.
They want to control the time every tech is in the stop and will literally write you off if you spend more time with a customer.
Funny thing is that they will overbook your day and expect you to work only 8 hours.
I am so glad I dont work for these sharks any more!!!...

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Managers will schedule 21 stops per day or more for the techs at this branch.
SO, WHAT KIND OF QUALITY WILL THE CUSTOMER GET??????
DO NOT FALL FOR THIS COMPANY, THEY NOT ONLY SUCK WITH THEIR CUSTOMERS BUT THEY ALSO TREAT THEIR OWN EMPLOYEES LIKE DOGS!!!
I USED TO START MY DAY AT 6.30 AM AND GET HOME BY 7.00 PM AND MY CHECK THAT MONTH WAS FOR 789 DOLLARS!!!
I HATE THIS COMPANY AND ALL THE SERVICEMASTER AFFILIATES.
BTW MANAGERS AND SERVICE MANAGERS, DONT SWEATING LIKE I USED TO, MAKING 80K AND 60 K....

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Management in this particular Terminix office is terrible.
I had a manager by the name of Julia Valenzuela (didnt know anything about how to manage people)
In her meetings she will instruct us to finish our routes no matter what... meaning, if the gate in a house will be closed we had to spray the front of the house only and charge it as a full job.
She will always save herself and blame it all in the techs so she could save her job.
So beware out there home owners, do not fall for this company and specially for this so-called manager she will always be ready to take...

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We had terminix out to get rid of our ant problem. A guy showed up and im pretty sure he was a new employee. Since he was out we have been getting mail asking for more business. Even we have ask not to recieve any more mail. This guy used a spray can and whatever he used killed our parrot. So, im asking you to stop sending us mail. Have a heart guys, just stop;.

We had terminix out to get rid of our ant problem!. A guy showed up and im pretty sure he was a new employee|. Since he was out we have been getting mail asking for more business:. Even we have ask not to recieve any more...

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Has anyone noticed that the annual cost for Terminix's Termite protection plan has more than doubled since the year 2000?

The average annual increase over that perod has been 7.76%. Compare that to the rate of inflation and you will know why the Big T is so profitable....

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This company is a rip off, they will send a bill for an unscheduled
appointments and which they sprayed the outside of my house only, because no one was at home. I will never use this company again nor reccomend this company to anyone...

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I set up an appointment on the 16th of April this year for Terminix to spray my home inside and out for ants. They sprayed and a wk later no results so I called back and I was told they would call me back anyway to make a long story short I've been calling and waiting for almost a month now, nobody calls me back until I tell them I want my money back. The last guy I talked to I told him I didnt want them to spray again for a third time I was tired of dealing with Terminix and their horrible customer service! He basically told me that was not an option. So I told him well fine come and spray...

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We signed up for the protection plan with Terminix because we knew we had carpenter ants. The guy came out and said we had carpenter ants and powder post beetles (When he showed me what they were he pointed out were sow bugs (roly polys) . The second guy said nope those are sow bugs, but you do have powder post beetles as well. The powder post beetles live in the wood and then lay eggs and go somewhere to die. The wood that has the holes needs to be burnt outdoors in order to kill the bugs. They can live 15 years in the same places, so you won't usually see them. They are the size of a pen...