Terminix Complaints & Reviews

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I cancelled their services because I was going out of town, and no one would be able to let them in to do the work. Well...they came anyway, and charged me $200. I called and discontinued services forever. Then they called earlier today (2 months later) to verify an appointment. They would have...

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I called Terminix to inquire about their services. They offered me the Ultimate Protection Plan.

The plan states, "Thank you and congratulations. Your home will soon be protected by the strongest pest and termite guarantees in the business. We bring 80 years of Terminix...

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I cannot fathom how this company can violate its own contracts, keep vague and incomplete records, conduct themselves rudely to paying loyal customers, have outdated billing services, insult and yell at customers and provide treatment services THAT ARE COMPLETELY INEFFECTIVE and continue to...

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I think showing the commercials "Termites are monsters" are not age appropriate for preschoolers and early grade students during "prime time". The picture of the termite is too graphic and the phraseology is scary for young children. It is hard enough to get the image of...

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We had termites last year April 2012 and signed a service contract that cost thousands of $$. They came out to do annual check in March 2013 and claimed everything was okay. 3 weeks later we cannot sit in our backyard as there are termites everywhere including in our swimming pool. I called...

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Workers came out on 01/07/2013 to rid my home of bedbugs. on 01/13/2013, I called and informed them that we were still being bothered with bed bugs. I was told that someone would call on the 01/14/2013. No one called and I called again and was informed that someone would call and set up an appointment....

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On 7/29/11 Terminix came to my house at 224 Black Pond Road, Hubbardton, Vt and installed several one way doors around the chimney flashing of my home to remove bats. This was guaranteed for 18 months. The bats returned and two new one way doors were installed on 5/24/12. Despite repeated calls...

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The current "monster" commercials Terminix is running, showing horrible creatures crawling out of drains, eating houses, etc. are scaring the hell out of my kids. They don't want to brush their teeth or take a bath because they're afraid these things are going to get them....

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Terminix Buys EcoFirst raises prices. No notification. Just bills us.
Mormon Scammer David Royce Has sold out 3 times to Terminix. He's Boss (Mormon) started company and sold to terminix, Royce started another company and sold to terminix. Then in 2009 started EcoFirst and again...

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Growing up, Terminix had always been a part of my life. Our Terminix man, Dave, visited us regualarly and was almost like a part of the family. We were always pleased with our service. So when it came time for me to choose a termite and pest control product, I didn't think twice and went...

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Did you know that Terminix doesn't like paying overtime?????
I used to work more than 60 hours per week as a tech and will never be compensated reasonably for overtime.
They want to control the time every tech is in the stop and will literally write you off if you spend more...

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Managers will schedule 21 stops per day or more for the techs at this branch.
SO, WHAT KIND OF QUALITY WILL THE CUSTOMER GET??????
DO NOT FALL FOR THIS COMPANY, THEY NOT ONLY SUCK WITH THEIR CUSTOMERS BUT THEY ALSO TREAT THEIR OWN EMPLOYEES LIKE DOGS!!!
I USED TO START MY...

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Management in this particular Terminix office is terrible.
I had a manager by the name of Julia Valenzuela (didnt know anything about how to manage people)
In her meetings she will instruct us to finish our routes no matter what... meaning, if the gate in a house will be closed...

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We had terminix out to get rid of our ant problem. A guy showed up and im pretty sure he was a new employee. Since he was out we have been getting mail asking for more business. Even we have ask not to recieve any more mail. This guy used a spray can and whatever he used killed our parrot. So,...

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Has anyone noticed that the annual cost for Terminix's Termite protection plan has more than doubled since the year 2000?

The average annual increase over that perod has been 7.76%. Compare that to the rate of inflation and you will know why the Big T is so profitable....

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This company is a rip off, they will send a bill for an unscheduled
appointments and which they sprayed the outside of my house only, because no one was at home. I will never use this company again nor reccomend this company to anyone...

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I set up an appointment on the 16th of April this year for Terminix to spray my home inside and out for ants. They sprayed and a wk later no results so I called back and I was told they would call me back anyway to make a long story short I've been calling and waiting for almost a month...

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We signed up for the protection plan with Terminix because we knew we had carpenter ants. The guy came out and said we had carpenter ants and powder post beetles (When he showed me what they were he pointed out were sow bugs (roly polys) . The second guy said nope those are sow bugs, but you...

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I have been having on going termite problems and a worthless contract with terminix. They take my money but leave the termites.
The company must be horrible to work for because there is never the same person there 2 years in a row.
I have thousans=ds of dollars worth of repairs...

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My horror story began in April of 1990 in Salt Lake City, Utah. I was hired to service a pest control route. At first I wondered why the employees had morale problems, and why the company had so many upset customers, as Terminix seemed to have a higher than usual customer cancellation rate....