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State Farm Complaints & Reviews

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State Farm - failure to pay full amount on insurance claim

Posted: 2014-10-24 by    Robert Blehm
Complaint Rating:  0 % with 0 votes
I have had State Farm for approximately 1 year now. I recently had a cracked windshield and wanted to get it replaced per factory specifications. State Farm attempted to get me to take my vehicle to underqualified glass repair shop. The shop was not even aware of the necessary parts required to fix the windshield or the correct procedure to do so. I brought this to the attention of my agent Jennifer Hubbs. Mrs. Hubbs seems to be a very nice person and has a very courteous office staff. However she advised me that she was at the mercy of the national office and had no control over how much they would...
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

State Farm - altering policy to increase competitors rates

Posted: 2014-08-20 by    angyl32
Complaint Rating:  0 % with 0 votes
I had state farm for nearly four years and had nothing but issues with them for the last two years I had them. First off they tried canceling my emergency roadside after having used it on one of my two vehicles a total of five times in almost four years. After about three months of calls and threatening legal action for "breach of contract" I was finally contacted and told that state farm was wrong and that my emergency roadside would continue. Ever since it has been a complete nightmare. I was in an accident on 7/18/13 in which the police report states that I was not at fault...therefore...
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

State Farm - Employment

Posted: 2014-07-03 by    MercGuy74
Complaint Rating:  0 % with 0 votes
Do not go to work for State Farm (I am a new employee but have been there for two months). They pay chicken feed plus pretend that you will make a killing selling new auto policies (in addition to the chicken feed) when in fact the commission scale is very small. It is all bullshit. You sit for hours watching boring training videos and the trainers, for the most part, are narcissistic egomaniacs that push a product that is in reality screwing alot of people....
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

State Farm - Not adequately investigating claim

Posted: 2013-11-01 by    Nikki85
Complaint Rating:  0 % with 0 votes
I was involved in a car accident and State Farm was my insurance company. They did not investigate my claim they just took the other drivers side. When I asked them why they did not conduct a full investigation they stated its because I did not file a police report and I said their was damage to my car. I did not call the police because the other driver agreed with me that their was not any damage to their car. The day of the claim State Farm called me to ask me about the accident and I stated the truth and I submitted photos to back up my story. My pictures were never submitted for evidence against...
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

State Farm - Minnesota, Blaine - Certainteed Organic Shingles

Posted: 2013-10-10 by    Pat McCarver
Complaint Rating:  0 % with 0 votes
My house was built in 2001, and the builder used Certainteed organic shingles. These shingles have been curling up for several years, and I recently joined the class-action lawsuit against Certainteed, and was given a very small check. Some of my shingles were recently blown off in a storm. I have contacted State Farm about making a claim, and they came out and met with contractors, and told me that they will not cover defective shingles. Is this how things work, or do I have any other options? Any help would be appreciated.

Thanks,

Pat...
Complaint comments Comments Complaint country United States, Minnesota, Blaine Complaint category Roofing

State Farm - Tennessee - Bull Crap

Posted: 2013-07-13 by    State Farm SUCKS
Complaint Rating:  0 % with 0 votes
My vehicle went into the lake and was submerged up to the seats. I file a claim with STATE FARM. After 8 days I was called by a STATE FARM claim agent and told I could choose an auto body mechanic of my choice and that the vehicle would not be totaled out. The vehicle smelled awful and all the electronics were soaked. I told STATE FARM that the liability of the vehicle was to great to drive safely and I would not expose my family to this. Also the value of the vehicle had dropped by half due to water damage. I was told they would send it to a mechanic and have it so-called repaired. STATE FARM has...
Complaint comments Comments Complaint country United States, Tennessee Complaint category Auto Insurance & Loan

State Farm - Texas, Waxahachie - charge

Posted: 2013-06-13 by    MICHAEL JUSTICE
Complaint Rating:  0 % with 0 votes
I WAS OFFERED A RATE THAT I TOOK. WE KEPT ASKING OVER & OVER IF THIS WAS CORRECT. OH, YES. AFTER WE PAID OFF THE TRUCK & PUT IN MY NAME, WHICH I AM UNDER 25, & PAID 6 MONTH PREMIUM, THEY CHANGED THE RATE . THE AGENT MADE A MISTAKE. THIS HAS COST ME HUNDREDS OF DOLLARS . SHE FOUND A TICKET DATED 2 YEARS AGO. WHY DID NOT ANY ONE CHECK HER FOR THIS? NOW THEY WILL NOT ADJUST & ADMIT IT''S THEIR FAULT.I AM SO UPSET WITH LINDA LITTLE AGENCY ! PEOPLE SHOULD NOT B E ABLE TO DO THIS TO YOU. I AM LOOKING ELSEWHERE BECAUSE OF THEIR BLUNDER. THE BOARD NEEDS TO REPREMAND HER & ADJUST MY PREMIUM. FOR...
Complaint comments Comments Complaint country United States, Texas, Waxahachie Complaint category Auto Insurance & Loan

State Farm - California, San Diego County - Claims

Posted: 2012-08-22 by    dyop
Complaint Rating:  33 % with 3 votes
Was involved in rear in accident the person who hit me accepted liability at fault. State Farm does no wish to repair all the damage. Stated it was two accidents. My position I would not have been hit if the first individual who rear ended me and the hit a run would not have occur. It occurred due to his negligence. Now I have injuries from the accident with potential medical issues of $20, 000 Repair of the car diminished value. I specifically purchased a used vehicle for this reason. The dealer will not take it back. Says it needs to be repaired and it an auction vehicle and rater fair value only,...
Complaint comments Comments Complaint country United States, California, San Diego County Complaint category Auto Insurance & Loan

State Farm - Alabama, Montgomery - variable rate insurance

Posted: 2012-08-20 by    ryals dccr
Complaint Rating:  0 % with 1 votes
monthly car insurance price has always been the same for a long time 30 plus years with gradual increases; however, lately it has gone from 31.00 to 86.00 to 44.00 to63.00 every month now is different why? never have i seen this before what is going on...
Complaint comments Comments Complaint country United States, Alabama, Montgomery Complaint category Auto Insurance & Loan

State Farm - Illinois - RIPE OFF

Posted: 2012-06-04 by    unhappy_2012
Complaint Rating:  100 % with 1 votes
State farm insurane is not a good company. They were taking my payment out of my account. Then one month they said ur insurance was cancelled due to none payment. I said how is that when u have been taken it out of my acount. I looked in my account NOPE THEY DIDNT THAT month. They said just submit the payment and u will have insurance again. So I did and just got a payment for next month THEY PUT A INSTALLMENT FREE i CAN SEE $20 -$ 50 IF IT AS MY FAULT. OH NO IT WAS 180.00 THAT BS U DIDNT TAKE PAYMENT OR SEND ME A LETTER SAYING U WASNT TAKENI OUT OF MY ACOUNT NO U WANT AN INSTALLMENT FREE...
Complaint comments Comments Complaint country United States, Illinois Complaint category Auto Insurance & Loan

State Farm - Home Owners Insurance

Posted: 2012-05-30 by    MJ_001
Complaint Rating:  100 % with 1 votes
My home was recently damaged by the tornado weather that hit North TX. Every time I talked to someone I was told different information, which is why it’s taken close to 2 months before we could get to the end of it. I had credible roofing company go out and look at the roof and though initially he had told me he had inspected other houses in my neighborhood that did not need full replacement to the roofs, he would still go out and inspect mine. To his surprise, my roof was damaged, when I scheduled the insurance to go out for the 2nd time, the claims adjuster was very abrasive and insisted...
Complaint comments Comments Complaint country United States Complaint category Roofing

State Farm - Ohio - RIP OFF

Posted: 2012-04-19 by    PISSED ON BY STATE FARM
Complaint Rating:  0 % with 0 votes
WAS IN AUTO ACCIDENT HIT IN REAR OF MY CAR BY A STATE FARM CUSTOMER.
CINTON OF TEAM 4 PHONE # 1866 879 3014 WANTS ME TO TAKE AN ECONOMY CAR RENTAL TO REPLACE MY FULL SIZE CAR. THESE PEOPLE OR A JOKE. I EXPECT TO RECIEVE THE SAME TYPE CAR OR COMPRERABLE IN SIZE FOR MY FAMILY....
Complaint comments Comments Complaint country United States, Ohio Complaint category Cars, Parts & Vehicles

State Farm - South Carolina, Inman - Non-loyality to long standing clients

Posted: 2011-09-13 by    Sad ex-client
Complaint Rating:  100 % with 2 votes
We have had State Farm coverage for our home, autos and life insurance for 40 plus years with 6 digit total premium payments. 4 years ago, a contractor ruined the siding on our home and his insurance rejected the claim so we submitted a claim to State Farm, who in turn stated they would work with the contractors insurance agent. The claim was over $20, 000, I agree that it was substantial but we have a two story home. We heard nothing from State Farm as to the resolution with the contractors' agent but State Farm provided the check to cover the replacement of the siding. We were pleased. The...
Complaint comments Comments Complaint country United States, South Carolina, Inman Complaint category Other

State Farm - File an claim

Posted: 2011-06-30 by    Luvenia2006
Complaint Rating:  100 % with 1 votes
I had filed a claim with State Farm (claim #118052234) because there insured hit may new car I just purchased that day and took off. I called the police and gave the tag number and a description off the car. Well I filed a claim with State Farm never heard from them and was told that someone will go out and look at her car a week later after the accident. So last week I get a letter in the mail telling me they are denying my claim because she didn't have no damages to her car. I was upset because they never tried making contact with the other person that was in my car when there insured hit...
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

State Farm - Ohio, Columbus - Claim processing

Posted: 2011-05-16 by    Triggr
Complaint Rating:  0 % with 1 votes
My AGent Scott Dawson is a real piece of work, does not return calls, slow in processing insurance and is flat lazy. The Adjuster if that is what sh is called Summer Winegardner is also a piece of wotrk, does not keep appointments and subscribes to the Insurance policy of Deny and delay. Last year State Farm earned from us as customers 46 billion dollars.....
Complaint comments Comments Complaint country United States, Ohio, Columbus Complaint category Cars, Parts & Vehicles

State Farm - Utah - Failing to pay claims

Posted: 2011-04-08 by    Wayne Gorsek
Complaint Rating:  100 % with 2 votes
State Farm is truly the worst insurance company on the planet. I have been a customer for over 20 years and paid them over $100, 000 in insurance premiums. I have had two claims for water and/or wind damage over these years and both times they denied the claims other than in one instance they paid $450 on a $10, 000 + claim. Contrast this to Chubb who immediately paid about a $50, 000 claim on a water damage issue to a house I own. Drop State Farm and move to a reputable company like Chubb if you want your claims paid! Also do a google search on State Farm Fraud Katrina and you will see how they...
Complaint comments Comments Complaint country United States, Utah Complaint category Home Insurance / Warranty

State Farm - Florida, Miami - Wont Cover My Claim

Posted: 2011-04-05 by    jnaranjo
Complaint Rating:  100 % with 2 votes
ABOUT ME:
Hello, my name is Johnathan, I am a hard working American citizen residing in Miami FL… a certified Fire Fighter and Paramedic… on a waitlist in the county to be notified of placement when opens up. I go to school fulltime and have a 2 year old daughter and a 5 year old son that I support while working at the hospital as an Emergency Medical Technician… One thing that I don’t understand is why a BIG company such as State Farm would bully and take the opportunity to squash and pulverize me. Here is my recent experience dealing with State Farm and I hope...
Complaint comments Comments Complaint country United States, Florida, Miami Complaint category Auto Insurance & Loan

State Farm - Florida, Doral - UNAUTHORIZED WHITDRAWAL

Posted: 2011-03-07 by    miguel molina
Complaint Rating:  0 % with 0 votes
SINCE JUNE 2010 STATE FARM HAS BEEN STEALING MONEY FROM MY BANK ACCOUNT WHITOUT MY AUTHORIZACION, ALSO THERE IS NO RECORD THAT I HAD ANY AGREETMENT WHIT THAT OFFICE FOR THE SERVICES....
Complaint comments Comments Complaint country United States, Florida, Doral Complaint category Auto Insurance & Loan

State Farm - Florida, Aventura - Ignoring my phone calls

Posted: 2011-01-19 by    Cynthiasivan
Complaint Rating:  0 % with 0 votes
On Friday, January 14th 2011, I called this State Farm Location for a quote. After speaking to Joann Anderson (agent), I decided to sign up with her for insurance as she gave me a quote I liked, considering I had a past suspended license and that I am under 25. I gave her my credit card number to finalize the charges and she assured me we are all set. I had cancelled my insurance with the prior company knowing I have a new company.
On Monday when I checked my online account and saw no charge was posted, I tried to call them several times - left messages - but no answer - I assumed that due...
Complaint comments Comments Complaint country United States, Florida, Aventura Complaint category Auto Insurance & Loan

State Farm - Sneaky

Posted:    Oven B
Complaint Rating:  67 % with 3 votes
While trying to file a homeowners claim in October (due to a theft), we discovered that our policy's deductable has doubled the month before. Our agent "played dumb" when I asked why it increased, and it wasn't until I called again, that he told me that everyones policy deductable had doubled and it was noted on my renewal the month before. (No other notification, just a note on the policy.)

Some agents attempted to contact their clients atleast 3 times...not my agent! He states that he called and left a message, but not so...I have an answering maching and caller...
Complaint comments Comments Complaint country United States Complaint category Products & Services

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