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Shoprite Complaints & Reviews

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Shoprite - Fraud

Posted: 2014-02-25 by    Sibusiso
Complaint Rating:  0 % with 0 votes
Hallo, my sister tranfered R2000 ]for my mom through the Shoprite in Hillbrow on the2014-01-04. She my mom the details but in a surprise she was calling informing us that the money was collected in YOU SAVE STORE which is also around Hillbrow. by an unknown person. We went and confronted the manager but he was really rude to us, he didn't even give us time to explain, but his only words he spoke was that we must go and open a case in Hillbrow police station. We opened the case and the police told us that the person who collected the money cant be traced cause she has no account etc, but our...
Complaint comments Comments Complaint country South Africa Complaint category Scam Contests

Shoprite - Rude cashier

Posted: 2014-01-20 by    Iziee
Complaint Rating:  0 % with 0 votes
I visited ShopRite today, the service was too slow I have wait more than 15 minutes on the que before been helped and on top of that the cashier that helped me was not friendly, she didn't even bother to greet me, she just took things on my hand and ring them up on the till. That was the worst experience I experienced in ShopRite, I think shoprite has to provide their staff with customer service training, cause that particular cashier behavior its going to case customers away.her name is Liziwe. She is very rude....
Complaint comments Comments Complaint country South Africa Complaint category Other

Shoprite - i was billed double

Posted: 2013-05-17 by    Andile1987
Complaint Rating:  0 % with 1 votes
went to Shoprite in tsakane on the 29-04-13.I purchased goods for an amount of R526.08.I paid using my debit card the first time the cashier said the transaction didn't go through as the system was offline. She took the card and did the transaction again. A few days later when I checked my statement I found that I was debited twice on that day. I went to Shop rite on the 05-05-13 and informed them of the problem. They told me that they cannot see it on their system so they need to escalate it to the bank and I will receive my money within 3 days.I waited for the whole week and nothing came...
Complaint comments Comments Complaint country United States Complaint category Retail Stores

Shoprite - New Jersey, Elizabeth - Misleading Signage

Posted: 2013-03-31 by    Misleading Sale Signage
Complaint Rating:  0 % with 0 votes
Out shopping on this beautiful Easter Sunday...my day was good until going to Shop Rite.

I walked past the Entennman's display and the sale sign caught my attention. It was located at the top of the display on every side of the display. On the display are donuts, cakes, and danishes. It says Entennman's cakes on sale. A few feet away are three tables with donuts and cakes, with the same sale sign. I pick up a lemon danish, and get to the register and it is $6.69. The danish is located right next to the donuts right under the sale sign. The cashier says go get the sign. I...
Complaint comments Comments Complaint country United States, New Jersey, Elizabeth Complaint category Food

Shoprite - Dis-serviced

Posted: 2013-02-27 by    Ntebo
Complaint Rating:  100 % with 1 votes
I visited Shoprite, Pimville Square, in Soweto today at 6:45pm (like any other day) with the intention of buying some queens cakes and juice for my daughter's lunch box. Normally, when I'm buying 1 or 2 items I pay by the Kiosk. To my surprise today I was told otherwise by the cashier, whom just immediately served a gentleman before me with 1 item. She said I was not allowed to pay for groceries outside of the Kiosk and therefore needed to pay at the trolley tills. However, this did not make sense as I am used to paying at the Kiosk (I did it 2 days back) and the gentleman before myself...
Complaint comments Comments Complaint country South Africa Complaint category Retail Stores

Shoprite - Poor Hiring Decisions

Posted: 2011-12-27 by    harry
Complaint Rating:  0 % with 0 votes
I was first interviewed on 3/10/11. I was told I was hired but unsure of starting date. Had to do another application online. Interviewed again. I was hired. No start date. I then received a certified letter stating they could not reach me, good luck. I called and left messages. I had to waste 2 days off my regular employment to not get hired. I understand they can get away with this....
Complaint comments Comments Complaint country United States Complaint category Employers

Shoprite - Unbelievable!

Posted: 2011-05-11 by    1abc
Complaint Rating:  100 % with 1 votes
I called the woman from Human Resources about 2 weeks after she had called me back and had said twice that she believed me and that I didn't have to show her my two receipts and that she would be willing to meet me at this Shoprite when I show the managers my October receipt which proves that I did buy a good homestyle garlic turkey breast there that cost 6.59 for half of a pound not 3.21.She had said in the first that she would speak with them and get back to me and that usually takes a day or two.

Well, I told her that I would call her if I could go that Thursday of that week...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Shoprite - Cockroaches crawling over the food

Posted: 2011-02-03 by    Iper
Complaint Rating:  100 % with 1 votes
Yesterday I went to buy groceries at Shoprite Strand. When I came to the till I saw cockroaches crawling over the food near the till. I was disguisted and made the teller aware and she arrogantly told me its not her problem. Disguisting and pathetic service! Is their perhaps a health inspector nearby?...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Shoprite - I will never shop at another one of your stores

Posted:    Malission
Complaint Rating:  100 % with 2 votes
On Friday evening 02102009 at 18.11 I went into Shoprite Malvern as I do religiously and was purchasing a box of tampons (yes tampons) as well as a 2 litre coca cola. I swiped my Credit Card at the till 3 times with 3 different cards before having the manageress take my items away and tell me to please leave!!! i was so embarrassed I just walked out not thinking to get a name.

It would have been more civil to ask me to go to another till as they were accepting cards but to tell me I cant buy at the store is something I have never experienced before. I am HUMILIATED and vow to never...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Shoprite - Manager with bad attitude

Posted:    Schilla
Complaint Rating:  100 % with 1 votes
On sunday the 16 of August i went to buy a tooth brush for R16.75, so by seeing that it was that price i took it to the teller to pay.The cashier scanned and told me it was R31.99 therefore i asked to see a Manager as the price is not what i saw.Norman Bergman was busy with his cell phone playing games and didn't even look at my face as a client. He told me i was stupid as i didn't read what was written on the description.I felt embarassed in front of other people in the shop that i ended paying that R31.99.So i advise other customers to boycott Shoprite checkers in Yeoville. Please don't...
Complaint comments Comments Complaint country United States Complaint category Department Stores

Shoprite - Don't buy from them

Posted:    SanT45
Complaint Rating:  0 % with 0 votes
I bought a Classic 32" TV from ShopRite in November (Black Friday Sale). They were out of model advertised Haier, they were substituting Classic. The picture went on the tv, tried to get it fixed, the company is no longer in business so they could not get parts. DO NOT BUY TV'S FROM SHOPRITE when they have their sales. I have to buy another tv now after the Classic only lasted a year....
Complaint comments Comments Complaint country United States Complaint category Consumer Electronics

Shoprite - New Jersey, Old Bridge - workers

Posted:    Tim L
Complaint Rating:  67 % with 3 votes
Today my friend went to the pizza restuarant next to the rt9 Shoprite. After he went into the store for something to drink. After entering the store he was aproached by a worker ( Benny ) and was told to " leave because I cant deal with your shit today." My friend without a fight left not knowing what he was talking about. Then we met up and he told me the story. Later we went back because I wanted candy and he wanted a iced tea. We walked around not being loud or horseplaying then we got what we wanted and got on line, the worker saw my friend and snatched the iced tea from him and told...
Complaint comments Comments Complaint country United States, New Jersey, Old Bridge Complaint category Food

Shoprite - wrongful termination

Posted:    paul tartaglia
Complaint Rating:  0 % with 0 votes
--------------------------------------------------------------------------------

I worked for a large supermarket not names right now i am a butcher and was working on a sat night by my self from around 3:30 that after noon the time was now 8:40pm 20 min before i got off work and i broke down all the saws in my dept. that we use to cut steaks i was in the middle of throwing out the garbage before i was to go home when i remembered my wife asked me to pick up some steaks i got a rain chk from customer service that closed at 9pm also the next day when i came in to work i was called...
Complaint comments Comments Complaint country United States Complaint category Employers

Shoprite - New Jersey, Old Bridge - Being made fun of

Posted:    Hosea Kingsley
Complaint Rating:  67 % with 12 votes
Recently while stopping in at ShopRite in Old Bridge NJ one evening after work I was verbally attacked in front of my wife and children by members of the night crew. The workers were standing in back by a meat case talking loudly and laughing, as I passed by I seen one of the workers eyeing my wife and baby daughter. This didn't bother me much as to I am used to it, but after we passed and was in an aisle I overheard one of them say loudly if they seen the "mongoloid" and they all broke out laughing. I heard the word repeted several times accompanied by much laughing and them accusing...
Complaint comments Comments Complaint country United States, New Jersey, Old Bridge Complaint category Food

Shoprite - New York, New Paltz - rude and disrepected

Posted:    Kim
Complaint Rating:  50 % with 2 votes
I went to buy some food for my apartment. This Shoprite accepts the local university fincinal aid dollars as payment. When I went to pay I stood there for 15mins while they customer service manager, Catherine, tried to run it through. Then after 15mins. she came back over and said that it was not working and that I could not use that. It was the only form of payment I had and I just spent over 1 hour shopping and almost as long waiting to get checked out. The whole time she was talking to me she was rude and DID NOT have the type of customer service you would expect from a "Customer Service...
Complaint comments Comments Complaint country United States, New York, New Paltz Complaint category Food

Shoprite - Customer Service

Posted:    Ann
Complaint Rating:  80 % with 5 votes
I went to Shop Rite in Old Bridge on Rt 9 North by the Ferry Roud. I wanted to get some cheese and ham for my family breakfast. I was very surprised when instead of thank you I got harassed by one of the workers for making they work hard for my order! Worker talked about me with her co-workers in front of my face with her back turned to me. I got my order with an attitude that has been almost throwing into my face. In addition I got comments about my hair and my clothes. After feeling awful I spoke to the manager and I got the same attitude! WOW! So when I got home soaking in up and opened my shopping...
Complaint comments Comments Complaint country United States Complaint category Airlines

Shoprite - New Jersey, Jersey City - The whole ordeal turned out to be a nightmare instead

Posted:    Valerie
Complaint Rating:  100 % with 4 votes
I just started going to the Metro Plaza ShopRite at Jersey City(07302) and I have to say the experience has been horrible.

Each time I use coupons the cashiers become so rude and have also had the manager showing faces or throwing remarks about it. Instead of politely mentioning if they won't accept a certain coupon they pass snide and sarcastic remarks as if it's a crime to have coupons!

This kind of passing remarks and rude attitude is a complete customer harassment and discrimination, something that I haven't seen anywhere else.

Today,...
Complaint comments Comments Complaint country United States, New Jersey, Jersey City Complaint category Products & Services

Shoprite - Ripped off

Posted:    Greg
Complaint Rating:  43 % with 7 votes
I was buying some grocery's at the Shoprite of Northvale. My total for my grocery's was $28.18. I gave the cashier $40 but the cashier said I only gave him $30. Shoprite cashiers want a lot of money so be careful of what they do!...
Complaint comments Comments Complaint country United States Complaint category Department Stores

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