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Ross Dress For Less Complaints & Reviews

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Ross Dress For Less - Florida, Saint Petersburg - Bad management

Posted: 2015-07-07 by    Delaina
Complaint Rating:  0 % with 0 votes
Managers are allowing associates get away with out of dress code. Making only women hang clothes and not the men. Cuts everyone's hours without telling them. Not providing the right management and then writing the associates up for not doing something the manager should have told them to do. Not giving credit where it's due. Manager let associate yell at a customer....

Ross Dress For Less - Run far, far away

Posted: 2015-06-02 by    Ross-Sucks
Complaint Rating:  100 % with 3 votes
I started working for Ross in May 2013. The day I came in for training one of the assistant managers told me that no one told her I was coming in & that I needed to "come back another day", that should have been a red flag right there that this company is unorganized and doesn't know how to communicate. Within my two years at Ross I saw so many new managers/sales associates, the turnover rate is insane. Over the past two months at least 10 employees have quit, including myself. Our store manager was amazing and kept the store in great shape, but even he quit because he couldn't...

Ross Dress For Less - Colorado, denver - disgusting amount of discrimination in Colorado stores

Posted: 2015-05-28 by    stop-ross-corruption
Complaint Rating:  100 % with 1 votes
I was employed at Ross for a round a year. during that period of time i watched a disgusting amount of favoritism in my store in which hard working employees especially the older ones were treated like absolute garbage by the store manager. Their senior citizen employees were constantly harassed, had raises owed to them not given and falsely accused of a variety of things until they were forced out or left due to stress. Mean while they allowed lazy and inept workers to stay and be promoted due to being pals with the the management. When corporate was contacted on these matters they simply stated...

Ross Dress For Less - HORRIBLE EMPLOYER

Posted: 2015-01-01 by    usernaaame
Complaint Rating:  0 % with 0 votes
Where do I start!? I got hired at Ross on the same day as my interview. They really pave the way with gold and make it seem like an amazing place to work at. The glamour and appreciation wears off after working for about 10 days. The girls I work with are catty. They scold you when you're wrong or try to prove you wrong and criticize. I was working on moving a heavy full dressing room rack when this girl asks me "come on, aren't Ya gonna help me!?" as if I was just standing around. The whole time we were partnered, she was degrading and kept rushing me. ALL of the new people...

Ross Dress For Less - Horrible employess

Posted: 2014-08-13 by    Stores Best Friend
Complaint Rating:  100 % with 3 votes
I was absolutely HORRIFIED at the behavior of the associates at the Lombard location on 8/12/14. I entered the store at 930p, the security guy yelled from the cashier station " where the hell did you come from?! " & 2 other associates started laughing. They were all staring at me. They continued to laugh at the guys comment and talk about it as they cleaned the store all around me in the shoe dept. I was extremely uncomfortable as they were staring at me and laughing.
I then went to the store manager "Lilly" she would not make eye contact with me. I told her that I was...

Ross Dress For Less - No Payment

Posted: 2014-04-11 by    jBananerrz
Complaint Rating:  100 % with 2 votes
Applied for a second part time seasonal job at ROSS. The ROSS store in Tempe, AZ on Elliott hired me on the spot. Didnt hear from them for 5 full weeks. They called me and asked if I was still interested in the job. I accepted. Didnt hear from them for another week, so I called them. Albert told me he didnt have any hours for me (So why reoffer me the position?). He told me to come in and start on training. They had me do an hour and and half "training" session. That was it. I had to keep calling about getting hours. Only got ONE day of work. Never heard from them again!!! Fast forawrd...

Ross Dress For Less - Sexual harassment

Posted: 2014-03-28 by    sarah rosenguild
Complaint Rating:  100 % with 3 votes
Recently I had the unfortunate experience of visiting the Burlington Wa Ross Dress for Less. Not only was the store destroyed, but the management was disgusting and vulgar. I only found out she was management because when I went up to the front of the store to get the number to contact the store manager her picture was on the board. Her name was Amanda something. I believe that the last name was Swanson. I quickly exited the store hoping that by the time I filed a formal complaint to the HR department or customer service call that maybe they could fire her or perform some form of disciplinary action....

Ross Dress For Less - Return

Posted: 2014-02-27 by    MELISSA SA
Complaint Rating:  67 % with 3 votes
I bought a pair of Adidas from Ross, I wear a size 7 but I bought a size 7 1/2 thinking maybe once I took the security tie and tightening the laces, they would fit fine. After going home and realizing they were still too lose, I decided I needed to return them. I go in the long line to wait just for the lady who was working to listen to me for 30 seconds before saying she could not take the shoes back giving me no reason. I had to ask her why and at first she told me they have been worn. I told her to check the bottoms of the shoes, they are clean! Then she said that she won't take them back...

Ross Dress For Less - Mistreating Employees

Posted: 2014-02-11 by    Beth777
Complaint Rating:  0 % with 0 votes
This store lacks Common sense. I worked at Ross Store almost a
year. They don’t give sales associates enough hours. They don’t train you. They
barely pay you minimum wage. But they expect everything to be done in limited
hours with few personal in the store. It
doesn’t matter to them if you always on time and you never call out, you stay
longer hours because somebody didn’t show up or come earlier. You won’t be
recognized by any of these. You don’t even have time to assist and help
customers. I had to justify every...

Ross Dress For Less - California - Inequality and retaliation

Posted: 2013-10-23 by    timeforequality
Complaint Rating:  100 % with 6 votes
I have worked for the store for a while now. Our old stockroom lead was on a LOA due to back injuries. I was given her responsibilities. I asked if it came with a raise and was told no, but that I would be getting more hours; I was ok with it because id be getting more money and that meant I could get some experience. The stockroom lead left in April of 2011, and it wasn't until December of 2012 that I finally got promoted in her place. I had been "filling in". I had been doing the work without the benefits, or raise I should have been given. I was later told by a fellow associate...

Ross Dress For Less - pay and manager of store

Posted: 2013-01-30 by    Sherry
Complaint Rating:  67 % with 3 votes
i work at ross have for long time pay sucks and i do alot and store manager john don't know how he got to be manager cause he don't know how at best should be a stock lead, customers have said that john the store manager has been on register and had a line and leaves and don't come back while there in his line to check out moves another girl up that was lead up to management and they claim if u in management no outside friend ships with other associates and there that cpmpany says they would hire within first both shit...

Ross Dress For Less - Texas, Windcrest - Manager sexual harassment and over worked employees due to favoritism

Posted: 2013-01-03 by    Ms. Garcia
Complaint Rating:  100 % with 4 votes
I went to the ross location and saw employees flirting and playing around even saw and heard an employee using vulgarities with managment about how he works her to hard and dont give her what she wants.. Then quoting the manager Criag, "Aww dont I always take care of you babygirl" the whole time making this girl run front to back of the store. Even making a spectucal of her for her body and putting emphasis on her body figure. This isnt the first incident Ive seen a zoo with more class and professionalism. Seem like its totally high school all over again. I didnt approve of the managers...

Ross Dress For Less - Texas - STOP MISTREATMENT

Posted: 2012-11-19 by    RightsandJustice
Complaint Rating:  100 % with 2 votes
Ross stores are known to treat their employees very badly. Corporate talks about, "This Code of Business Conduct and Ethics (“Code”) contains general guidelines for conducting the business of the Company consistent with the highest standards of business ethics. This Code should be considered to be a minimum standard." This is very much the opposite of how things are being run! One person's complaint seems to be ignored and even laughed at by management and HR's. I don’t believe it is a coincidence that most stores are run the same way. I believe a lawsuit brought...

Ross Dress For Less - California, Chino - bad custemor sirves

Posted: 2012-09-13 by    rui maciel
Complaint Rating:  0 % with 0 votes
today me and my family hade bad expeiance at ross, my complaint is regarding the shopping cartes, why can a custemor cant bring out the cart to its car whene we are bying havy objects that are sold at this stoer, i think there are lassy employes that dont want to pick up tha cartes like every other store, if ross dosent want to satisfy there custemors then ross should close its doors!!having familys like min wasting hundendes of dollars for such bad servis, verry desapointet with this store....

Ross Dress For Less - Illinois, Skokie - Managers, employees

Posted: 2012-07-31 by    Steve Walonaski 59
Complaint Rating:  100 % with 1 votes
This store is the reason why teenagers shouldnt be managers. I came in today to buy my nephew a birthday gift with my wife. The store is a complete disaster with employees running a muck. There are open cosmetic items and open toy boxes. As I was browsing through the boys section, I noticed the security guard, who mind you, is about 4 feet tall, socializing with the cashiers. How is this person allowed to guard a department store? Nevertheless, I continued to shop and found my nephew an outfit. While attempting to get in the tremendously overwhelming line, I noticed that there were only 2 cashier...

Ross Dress For Less - Washington - unfair employee treatment

Posted: 2012-07-10 by    ab20
Complaint Rating:  100 % with 11 votes
I only worked at ROSS for a few months as a seasonal, which I did not even know I was being hired as until AFTER they hired me and sent me home with the company ROSS packet, which in it stated my employment was only for 90 days, with a possibility of being re hired as a permanent after that time. I was trained for about two weeks, in which time my hours dropped from 25 a week to barely 10 a week, for not moving fast enough. The store manager told me she intentionally cut my hours because that was the only way she felt she could get through to me and for me to pick up my pace. I was enraged beyond...

Ross Dress For Less - Washington, Vancouver - The cashier stole money from my daughter

Posted: 2012-06-22 by    Terri Leske
Complaint Rating:  67 % with 6 votes
My daughter had babysat for me for the first week of summer. She made $90.00 for the week. She wanted to buy some clothes so I told her I could drop her off at Ross since they were resonable in prices and she would get more for her money. I drove her to my Bank of America and took out $90.00, 4 $20 dollar bills and 1 $10 dollar bill, which I have proof of. I gave it to her in their envelope and dropped her off at Ross. She had no other money. She shopped and then went to pay at the teller. The teller rang it up and then just rudely stared at her without telling her what the total was.My daughter...

Ross Dress For Less - Illinois, South Elgin - customer service

Posted: 2012-05-21 by    best9999ca
Complaint Rating:  100 % with 3 votes
Hello,
I had the dis-pleasure of shopping in store #1497 (South Elgin, IL). My purchases consisted of 5 large ceramic flower pots, 3 ceramic rabbits, and a queen sized comforter, and a hat. The manager Jorge (associate # 816534) asked me if I would like bags for the pots. I said no knowing that I could arrange them in my vehicle without clanking or breaking. He at no point in time stated that I was not allowed to take the shopping cart into the parking lot. It was not until I tried to exit that the alarm went off because I was trying to exit the store with my paid for merchandise. I returned...

Ross Dress For Less - Colorado, Grand Junction - Abusing loyal workers

Posted: 2012-04-30 by    kimharvest
Complaint Rating:  100 % with 7 votes
I work at Ross and it has become bazaar and macabre. I think they are going to kill all the older women who are the only ones left working hard and showing up. The reward for that is nothing but pressure to leave by horrid impersonal scheduling, forced by under staffing to work three jobs at once and then cleaning the whole store at close. The longer you have been there the more they try to get rid of you, costing them more an hour from a worker's tiny yearly raises and they can get paid by the State to replace you with ex-cons, special ed and special needs associates who frankly cause everyone...

Ross Dress For Less - California, San Ramon - Returns and bad service

Posted: 2012-03-28 by    ConcernedShopper95
Complaint Rating:  60 % with 5 votes
This Ross store was in Dublin, CA. My mom and I actually intended on first returning the perfumes we bought less than a month ago and then browse the store for some clothes for an event she'll be attending the following day, but since this visit was so unpleasant, we actually feel like never returning to this store anymore. We've been shopping at this store for five years or so and have never encountered problems with the service. Today, the cashier that assisted us was rude, and told us that we couldn't return the perfume, because we didn't have the price tag on but we had the...

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