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Rite Aid Complaints & Reviews

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Rite Aid - funds are gone I did not use

Posted: 2014-10-03 by    Randolph ware
Complaint Rating:  0 % with 0 votes
I bought a moneypak card for 210$ dollars now the money is not there and i never used it...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Rite Aid - New Jersey, Irvington - SERVICE

Posted: 2013-11-20 by    FAVOR
Complaint Rating:  0 % with 1 votes
I went to pick up a prescription that my physician sent via email to Rite Aid. I didn't mind the wait as I was told it would be ready in 20 minutes. The wait ended up being over 1 hour and a 1/2. Then before I left I checked my prescription and didn't receive one of the important prescriptions. So I asked what happened to that prescription and I was told its not in the system. So while I'm calling my physician office what do you know they found it.So I told them I would pick it up the next day. I think this could have been avoided if one of the pharmacy technicians who had her children...
Complaint comments Comments Complaint country United States, New Jersey, Irvington Complaint category Drug Stores

Rite Aid - Slacking employees

Posted: 2013-11-08 by    Kimi28
Complaint Rating:  0 % with 1 votes
It is only 8:35pm the hours for Friday are 9a-9p we've been sitting here since 8:20pm and cannot get anyone to answer the drive through window, we've pushed the button several times. I've called them 6 times and all they do ispick the phone up and hang it back up with out saying a word. We can see people walking around the store and lolly gagging but obvisouly thier not doing their job. This is ridiculous!!. The people working tonight need to be fired....
Complaint comments Comments Complaint country United States Complaint category Drug Stores

Rite Aid - California, Canoga Park - False Shoplifting Detentions

Posted: 2013-06-11 by    BigGrudged1
Complaint Rating:  0 % with 0 votes
Many persons are stopped and illegally detained by Rite Aid Security for shoplifting, even though they haven't stolen anything. This happened to a friend of mine, they just about strip searched her and found nothing, and accused her on the basis that some boxes near to where she was shopping were empty and she had gone to the restroom immediately after browsing that section. They then called the police who didn't want to arrest her. They held her there and told her that she would be arrested unless she signed a paper, which had a trick semi confession in it. They then sent her a bill for...
Complaint comments Comments Complaint country United States, California, Canoga Park Complaint category Other

Rite Aid - Maryland, Salisbury - Poor service

Posted: 2012-10-17 by    Ex- Rite Aid Patron
Complaint Rating:  0 % with 0 votes
Re: Rite Aide Pharmacy located on Mt. Hermon rd in Salisbury, MD. Where do I begin? I have patronized this pharmacy for approximately 10-12 years when it was first Eckert and then switched over to Rite Aide. Over the last 4 years the service has been terrible! It is either an extremely long wait inside or at the drive-thru window. There is no rhyme or reason and no apologies given either. I have difficulties swallowing pills and I had them note that on my account and yet they have switched up meds and neglected to inform me when I pick it up. I have gotten home with the meds and of course can not...
Complaint comments Comments Complaint country United States, Maryland, Salisbury Complaint category Drug Stores

Rite Aid - Rite Aid is so wrong

Posted: 2012-08-30 by    Guinate
Complaint Rating:  0 % with 0 votes
I went to my local rite aid yesterday in Toledo Ohio on W. Sylvania Ave. to have a script filled i had just left the hospital after being there for 6 hours. I dropped my script off for Viado in and the filled it with an antibiotic for a urinary tract infection.

That totally explained why I was up all night in pain from my broken ribs. I am just astonished that this takes place. i returned it today and they corrected the problem but can you imagine if i would have been allergic or had a seizure do to this?

I’ve always wanted to own a pharmacy! I have been a customer...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

Rite Aid - Rite Aid rebate has expired

Posted: 2012-04-18 by    Gobson
Complaint Rating:  0 % with 0 votes
I purchased a Libman Freedom Spray Mop on 9/21/11 at 1303 Woodbury Ave. Portsmouth, NH 03803 with a mail-in rabate sticker on the mop for $5.00. After going online I was informed that the rebate expired on 7/31/11. I bought the mop thinking that I would get a rebate of $5.00. Unfortunately, Rite Aid did not remove the sticker on the mop and I went online to see that the rebate date expired. Posting on the mop that I would get a rebate if I mailled all the corrected information to Libman was not correct.

I would appreciate any response to this email. I have found that I really have...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

Rite Aid - New Jersey, cliffside aprk - extremely rude and unpolite

Posted: 2012-04-04 by    katkaokat
Complaint Rating:  100 % with 1 votes
Definitely the rudest, laziest, the most useless people of all! I NEVER EVER EVER got proper greeting while entering or exiting store on Anderson ave.in Cliffside Park, NJ. and for me, simple 'hello' and 'bye' would do just fine. I NEVER GOT A SIMPLE "THANK YOU"!! Moreover, employees spend most of their time on phones having personal conversations instead of helping customers- they never helped me find what i was looking for...but what they did was to follow me around the store making me feel like a thief. also, more often that not, shelves are empty and/ or without...
Complaint comments Comments Complaint country United States, New Jersey, cliffside aprk Complaint category Drug Stores

Rite Aid - Avoid at any cost guys

Posted: 2012-02-27 by    Higlert
Complaint Rating:  0 % with 2 votes
Today my mom purchased 3 bottles of Coca Cola at Rite Aid in Union, NJ 07083.The two bad bottles had yellow caps (with Arabic writing on them) whereas the bottle with the red cap tasted fine.I opened the first bottle poured a cup for me and my brother and it was God Awful. So we then opened the next bottle with the yellow cap and it was again Disgusting... Then we tried the one with the red cap and it was fine. This has Never happened before.It really made me ill. Can someone Please let me know what is going on here?...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

Rite Aid - North Carolina, Mount Holly - Rude/Poor Customer service

Posted: 2012-02-17 by    Ranse Clemons
Complaint Rating:  0 % with 1 votes
This has to be the rudest most non-customer friendly place I have ever been. I have come up to the service window and found customer information in the bin outside and no one at the window. That time I wound up driving around to the store entrance and going in and finally after 30 min and no one else there in line got served. I talked to the store manager about the information out in the window and it was still there when I left. This time trying to get prescriptions my wife was told they were not ready this was 02/13/12. I came back on 02/14/12 and Kyla told me again that they were not ready and...
Complaint comments Comments Complaint country United States, North Carolina, Mount Holly Complaint category Drug Stores

Rite Aid - North Carolina, Mount Holly - Lack of concern for Customer privicey or there well being

Posted: 2012-02-14 by    Ranse Clemons
Complaint Rating:  0 % with 0 votes
This has to be the rudest most non-customer friendly place I have ever been. I have come up to the service window and found customer information in the bin outside and no one at the window. That time I wound up driving around to the store entrance and going in and finally after 30 min and no one else there in line got served. I talked to the store manager about the information out in the window and it was still there when I left. This time trying to get prescriptions my wife was told they were not ready this was 02/13/12. I came back on 02/12/12 and Kyla told me again that they were not ready and...
Complaint comments Comments Complaint country United States, North Carolina, Mount Holly Complaint category Retail Stores

Rite Aid - Connecticut, Newington - Lost Prints

Posted: 2012-02-11 by    Newington
Complaint Rating:  50 % with 2 votes
I purchased a disposable camera and returned it to have the film developed, at which point they lost all trace of the camera. I have the receipt. It is now six months later and still no trace of the prints or camera....
Complaint comments Comments Complaint country United States, Connecticut, Newington Complaint category Photo Services

Rite Aid - Alabama, Bir - Wait time/wasted line

Posted: 2012-02-10 by    inbham987654321
Complaint Rating:  0 % with 0 votes
Horrible length of time waiting. With two lines only one is utilized for pick up even though line is wrapped around the building. Also had to wait on another occasion due to a pharmacy employee purchasing items for themselves. With a Walgreens across the intersection I would prefer their quick service and will be switching for my next refill....
Complaint comments Comments Complaint country United States, Alabama, Bir Complaint category Drug Stores

Rite Aid - Louisiana, Hammond - Store Manager

Posted: 2012-02-04 by    KMTN
Complaint Rating:  82 % with 11 votes
The head manager for Hammond, LA Rite Aid is the ABSOLUTE rudest, most unfriendly manager in the entire area! I actually started shopping solely at Walgreens because of her! She is also a racist. Whoever hired her has really poor judgement!...
Complaint comments Comments Complaint country United States, Louisiana, Hammond Complaint category Drug Stores

Rite Aid - New York, Brooklyn - Lost Prescriptions ,Rude Pharmacist, Awful Customer Service

Posted: 2012-02-01 by    Sick of riteaid
Complaint Rating:  100 % with 2 votes
First Incident : They lost my prescription and told me just go back to the doctor and get another one. No considreation for me tha patient that required the medication immediately ofr the fact that my doctor only sees patients once a week and that it would require my taking off another day of work to obtain this.
Second Incident: My husband had surgery so at the pre testing the doctor sadministered prescriptions for post surgery. We put them as instructed only to be topld 36 hours later that they were still not ready. When asked how much longer by the cashier she was told " dont put...
Complaint comments Comments Complaint country United States, New York, Brooklyn Complaint category Drug Stores

Rite Aid - Mail-in Rebate had Expired

Posted: 2011-12-08 by    Qssz
Complaint Rating:  0 % with 0 votes
I purchased a Libman Freedom Spray Mop on 9/21/11 at 1303 Woodbury Ave. Portsmouth, NH 03803 with a mail-in rabate sticker on the mop for $5.00. After going online I was informed that the rebate expired on 7/31/11. I bought the mop thinking that I would get a rebate of $5.00. Unfortunately, Rite Aid did not remove the sticker on the mop and I went online to see that the rebate date expired. Posting on the mop that I would get a rebate if I mailled all the corrected information to Libman was not correct.

I would appreciate any response to this email. I have found that I really have...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Rite Aid - Don't give me an attitude just because I'm using coupons

Posted: 2011-11-02 by    cathywg
Complaint Rating:  100 % with 1 votes
I was at the Whitehouse Station, New Jersey store at around 12:15 pm on July 26, 2011. I brought with me two Video Values coupons from July: 1) $5 off Any Foster Grant Sunglasses, and 2) $5 off Any StyleScience Sunglasses. I was going to use these coupons on children’s sunglasses as there’s nowhere on the coupons that states “excludes children’s sunglasses.” The Children’s sunglasses I picked out are priced at $7.99 for StyleScience and $6.99 for Foster Grant.

At checkout, the shift supervisor said the coupons can’t be used on children’s...
Complaint comments Comments Complaint country United States Complaint category Jewelry & Watches

Rite Aid - Abusive Language

Posted: 2011-10-10 by    12313
Complaint Rating:  100 % with 4 votes
I work as a shift supervisor for Rite Aid and my boss Mike Pemberton treats us all like we are dirt. He yells and tells us how worthless we are and our company Rite Aid doesn't care! Don't shop at Rite Aid in Chattanooga because they treat their people awful!...
Complaint comments Comments Complaint country United States Complaint category Employers

Rite Aid - Maryland, Largo - Service no Return Call

Posted: 2011-06-23 by    cdshaw11
Complaint Rating:  0 % with 0 votes
went to rite aid to pick up prescription (rite aid location 9810 Apollo Dr, Largo Md 20774) one car was there to pick up presc. before me was sitting there when i pulled up. i waited in line for 20 min. along with another car behind me and no service...

called the manager he claims he was going to check it out the employees told him it wasnt 20 min... i asked the employee y was that car there for so long she stated there was a problem with presc. but nobody even came over to the window until i called twice...

the car in front of me that was at the window for a total...
Complaint comments Comments Complaint country United States, Maryland, Largo Complaint category Drug Stores

Rite Aid - Not getting what I asked for

Posted: 2011-06-07 by    Gram_03860
Complaint Rating:  0 % with 0 votes
Dropped off a camera to be developed last week, made sure I checked off what I wanted checked with the clerk to make sure it was right. She said yes and then verbally told her I wanted just a cd. she said that is what I marked. went to get it today and the store charged me for double prints i did not order and no cd. when i took special care to make sure it was right. then she tell me something different. train your clerks to say the same things. so we dont pay more for unwated merchandise !...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

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