Rite Aid reviews and complaints 1
View all 478 complaintsRite Aid - Pharmacist. Refills
My name is Javier Centeno and i have been a Rite aide customer for over 25 years. On Friday my Tresiba and Novolog Insulin was to be refilled. The young lady at the counter issued my wife who is the Individual that usually picks them up a print out that said "not approved" by the Insurance carrier. I placed a call to Aetna and was informed that that was not correct info given due to the fact that i was covered. We went back to Rite aide store# 04856 located @ 122-02 Liberty avenue queens, NY 11419 and now we were told they had to order and ran out of that Particular Medicine / Insulin. Now the story changes and so does my health as i was out of insulin for 3 days and the pharmacy was informed. This Particular location has gotten so careless and sloppy and Tarnishing the Rite Aide name brand and Pharmacy. My monthly co-pays are pretty hefty as i used more medications.
1. If my insurance did not cover why all of the sudden they gave me the Tresiba but had to order the Novolog. Note: i received the Tresiba insulin today 10/04/2023 but refill was due on 09/29/2023.
2. What can i do to transfer my medicine over to a Pharmacy that would give me great customer service and care about my health and life. Sounds like your Pharmacy employees need more training and take peoples health serious. i also called that particular Pharmacy [protected] and its a joke no one picked up the call for 20 minutes.
Javier Centeno
[protected]
Desired outcome: I lost total confidence in your pharmacy department which would highly downgrade your products. I appreciate a response.
Latest Rite Aid Reviews
New prescription not filled in a timely manner Mixed Experiences at Rite Aid Drug Palace Inc Thank you Ashley Rodrick at Broadway Rite-Aid! Slow Service, RUDE and INCONSIDERATE STAFF Rite aid.natrona heights,paGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!