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Panasonic Complaints & Reviews

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Panasonic - No discount

Posted: 2015-09-22 by    Kotaro Yoshihara
Complaint Rating:  0 % with 0 votes
I bought a Panasonic VIERA 50V flat screen television at the cost of ¥142, 340- (TH-50AS630 VIERA SN: UB4230062) 5/8/2014. Fifteen months later, the LCD screen suddenly went dark. Repair personnel told me the cost would be at least ¥60, 000- but he would request a discount be given from his superiors because the failure was so soon after the warranty period and reflected on Panasonic quality.
His superiors, however, refused any reduction & I would have to pay at least ¥60, 000-. The value of the model today is around ¥120, 000-.
A representative of Panasonic called me after I sent...

Panasonic - Very Poor Services

Posted: 2015-09-15 by    hemantkumarbakshi
Complaint Rating:  0 % with 0 votes
With great disappointment, I am saying your mobile phone and repairing service are not upto the mark, It has hardly been an year and I have faced many problems in hand set and now my phone's touchscreen is not working properly also sound is very slow which give difficultly at the time of talk/call. Hence I have given my mobile phone to Panasonic Smart Phones service centre at Vasundhara for repairing on dated 29-July-2015 at Shubham Telecom

Job Sheet No. KJASPUP444715PI3842, the set is under warranty period, My Mobile Set is Panasonic T41, EMI Number is 354533060078336

Panasonic - Defective Panasonic Mobile

Posted: 2014-09-27 by    Dr. A.D. Bindra
Complaint Rating:  0 % with 0 votes
I purchased one Panasonic Hans set on 30.8.2014 from Hello G dealer Ludhiana to gift my daughter on her birthday on 19.9.2014. When it was opened on 19.9.2014 the display was diffused and defective. Dealer refused to replaced it. When contacted the Company through email twice they did not respond. When contacted service center they said it will be repaired after one month. What is my fault in it. I had lot of mental and financial harassment.I want its replacement....

Panasonic - Problem with refrigerator

Posted: 2014-09-16 by    Swati1
Complaint Rating:  0 % with 0 votes
@PanasonicIndia I had purchased Panasonic Refrigerator Model no. NR-BW 464 VS1N on 3-10-2011. Over last 2 years Refrigerator is giving regular problems of cooling. Though our compliant was attended but every time some or other parts has been replaced and we paid for it.
since last 1 week we are again facing the same problem and your engineer has suggested that some fan is not working and its needs to be replaced. (cost around INR 2500)

We had purchased the refrigerator considering its a Panasonic make, we never expected such problems. I am really worried about the...

Panasonic - Ontario, Iroquois - Digital camera

Posted: 2014-05-03 by    swordfish1945
Complaint Rating:  0 % with 0 votes
I have owned a number of Panasonic cameras including the DMC-GH3. I now
have a DMC-GH4. The GH3 has never had a proper RAW codec for the Windows 64-bit
system. I complained to Panasonic about this in 2012 but still no CODEC. At that
time I was told to purchase the third party ‘FastPictureViewer’ codec which I
did. Turns out this codec returns ambiguous data for RAW images from the
DMC-GH3. Now the GH4 has the same issue. How does Panasonic expect professional
photographers to take them serious when they don't provide the necessary...

Panasonic - Plasma TV 42 inch

Posted: 2014-03-26 by    Ved Kumar
Complaint Rating:  0 % with 0 votes
Please advise

Dear Maninder,
Is this reply to my mail dated 20th March ? Have you even read my mail?
I am aghast that this is the standard of Customer support services in a Company like Panasonic !
Please provide para wise reply of para 1 to 4 to my mail for me to proceed further.
Ved Kumar

On Fri, Mar 21, 2014 at 6:41 PM, Helpline <helpline@in.panasonic.com> wrote:
Dear Mr. Kumar,

Good Evening !!

"This has reference to the below mail regarding performance of your Plasma....

Panasonic - Dont every buy any Panasonic products

Posted: 2014-01-30 by    Balaji_77
Complaint Rating:  0 % with 0 votes
HI All,

Pls don’t buy any Panasonic products. They dont care any of their customers. I bought a 42" Plasma TV( TH-42PV7HS(Serial number of the model is Y57550013) for Rs 64, 000) by 12.05.2009 and then with in a year it had an issue and when their service center person came, he said the board has cost burnt due to high voltage. they claim to have an fuse insde which would burn in that case. not sure what happen then. I also have a Vgaurd Stabilizer as well. IT is working fine but my TV’s Board got burnt. I Paid RS 6000 to fix this even though my TV was in warranty then....

Panasonic - AC Replacement

Posted: 2013-07-20 by    Devanshu khatri
Complaint Rating:  0 % with 0 votes
Case no.:PI-CS-1307-022154.


I bought your product ... Panasonic split ac 1.5 ton recently, calld up your customer care for installation and found that the the BRAND NEW outer part is damaged completely.

I called up your customer care and the associate was VERY unhelpful n asked me to contact the dealer. I thought that panasonic is RESPONSIBLE for its product n service n not the seller.

It was very disheartening first time experience with your call center. I had explained my problem very clearly to your associate however he was not able...

Panasonic - Utah, Enterprise - inverter microwave

Posted: 2013-06-29 by    Terry Gardner
Complaint Rating:  0 % with 0 votes
I bought a Panasonic microwave in jan 2013. I had it 4 months and it quit working. for over two weeks Panasonic gave me the runaround, first they wanted me to send a copy of my receipt by email, that would have been alright if they gave me the right email address, which they didn't. They left part of it out. The only place they take phone call about microwaves is in the Caribbean, you can't talk to an American at all. The next thing they give me the address for a repair shop close to my home. I call the shop the owner informs me that he only repairs tvs for Panasonic. I call the Caribbean...

Panasonic - England, Hampshire, Portsmouth - panasonic cut me off,after i phoned them

Posted: 2012-06-11 by    john etheridge
Complaint Rating:  0 % with 0 votes
I rang up panasonic this morning, 11.6.12, i wanted to ask a question about one of your hooversMCUL712'S, I wanted to know, another name for the angle of the panasonicMCUL712'S 90 degrees turning circle, is it a right angle, left angle, centre angle.
I am disgusted by your customer service, i was on the phone for 10 mins, then your staff cut me off, i am so cross with your company, apparently you charge a pound a minute, ive lost 10pounds because of you, you have ruined my day, i want that 10pounds, because they have cut my wages at work, i didnt even get an answer that i wanted....

Panasonic - Maryland - remote controller

Posted: 2012-03-21 by    Christian17
Complaint Rating:  0 % with 0 votes
I purchased a 42 Inch Panasonic Viseo in late January 2012, I had to wait a few weeks until install. I opened the box and there was not a remote control. I immediately called Panasonic and on 2/10/12 I faxed them all of the required information; proof of purchase, etc. I had to call a few days later to ensure that they recieved; first horrible service issue. Once I did, I contacted them again some days later and they told me it was on back order until 2/24/12. I called them on 2/24/12 and they proceeded to tell me it was still on backorder and could not provide me with a date as to when it would...

Panasonic - NOT RECEIVED

Posted: 2012-02-17 by    CINNABON
Complaint Rating:  100 % with 1 votes
Booked At Booked On Delivered At Delivered On Details
SAUDI ARABIA 04/02/2012 Not Available Not Available Details

Date Time Status At Event
04/02/2012 20:48:00 Origin Office Item Booked
06/02/2012 07:34:00 SAUDI ARABIA Item Bagged
07/02/2012 05:21:28 INDIA Item Bagged
07/02/2012 05:36:25 Exchange Office Sent for Customs Verification
08/02/2012 18:12:01 NEW DELHI Item Received
09/02/2012 00:50:47 NEW DELHI Item bagged for VARANASI CANTT
09/02/2012 04:09:48 PALAM TMO Bag Received
09/02/2012 05:13:22 PALAM TMO Bag Despatched...

Panasonic - California - Plasma TV Poor Quality

Posted: 2012-01-12 by    StephenMM
Complaint Rating:  100 % with 3 votes
I purchased a Panasonic 50" Plasma TV, model # TC-P50G10. The TV only lasted just over 2 years, and it wouldn't turn on again and the power light blinks 5 times when I attempted to turn it on. Bought the TV to one of the authorized repair shop suggested by Panasonic, found out that 3, YES, 3 BAD circuit boards, estimated the repair cost for almost $700, just ridiculous! Panasonic wouldn't stand behind their product, nor cover a portion of the repair cost due to the POOR quality. Ended up throwing that TV away since it's not worth of spending the money, and bought another brand new...

Panasonic - Nevada, Las Vegas - Customer Gouging

Posted: 2011-10-09 by    dlmvegas
Complaint Rating:  0 % with 0 votes
Purchased a HDD Camcorder. Upon getting a new computer and not using the camcorder for awhile I have misplaced the software disc. Panasonic doesn't put their software on their support site for download as most major companies do. They would prefer that you pay them for another disc. I told them about the other companies but no we want to gouge you even more. Stay away from Panasonic products. They're not that good as far as quality goes and it you need any replacement items be prepared to be raked over the coals to pay for them. Needless to say I won't be buying any further products...

Panasonic - Inferiority

Posted: 2011-09-10 by    Paul W Scott
Complaint Rating:  0 % with 0 votes
I used to believe that Panasonoic products were among the best. Had I not believed that I would have taken so long to realize that they are inferior.
3 strikes and you are out, Panasonic! I'll never buy your products again!
(1) I bought my wife a Panasonic Lumix camera. Much of the time when outdoors the you can't see an image on the LCD. Also, picture quality is inferior to my Canon's.
(2) The key pad on my Panasonic telephone/ answering machine sometimes takes multiple presses to input a digit & other times it inputs the digit twice. Also, its developed a loud...

Panasonic - Pennsylvania, Trevose - false pricing

Posted: 2011-04-06 by    Nina_L
Complaint Rating:  0 % with 0 votes
I purchased a plasma TV through employee purchase program at what I thought was a great price $751.67. When I tried to track the status of my order a few days later, the order tracking showed a much different price - $1, 769.00! I wrote to their customer service, and they said that it was a type-o on their website that day, but the price is $1, 769.00 and that's what I have to pay...this made no sense, so I called customer service, and they said the same thing! And they said their "pricing policy" is disclosed and it allows them to do this...so I checked and the terms and conditions when I...

Panasonic - Panasonic

Posted: 2011-01-27 by    Gerchu
Complaint Rating:  0 % with 0 votes
Past April I´ve bought a Panasonic HDC SD 10 digital HD camcorder in Bergamo, Italy. I used it for 4 hours as much without troubles, except for a poor color balance in general. Past weekend, my camcorder has fallen from my hands to the flor from a height of one foot having not any noticieable exernal damage. After this, my camcorder has shown a failure at its LCD display and unrecognizing the SD card. Once contacted with Panasonic of Argentina, they told me that such camcorder is not under guarantee or service responsability in my country given it was not sold in Argentina offering me an alternative...

Panasonic - California, Huntington Beach - faulty electronics

Posted: 2011-01-11 by    foadurab
Complaint Rating:  50 % with 2 votes
As like many others I bought a $1700.00 Panasonic TH50PX60U Plasma that after 2 years does not work 10 blinks of death.Seems like now days everything is about high
profits and staying ahead of the competition at the expense of the consumer any problem will be addressed (after warranty runs out) just put it out on the market
and the next model will probably have the fix.The only way to response is to personally to consider that company out of business so not only the type of product you bought
but all products from that company in this case Panasonic.

Very Dissatisfied...

Panasonic - High repair cost

Posted:    Aman Monga
Complaint Rating:  0 % with 0 votes
The mail forwarded to Panasonic is as follows, Irrespective of this they want us to pay 8600.00 Rs.

From: HELPLINE@npi.panasonic.co.in [mailto:HELPLINE@npi.panasonic.co.in]
Sent: Monday, October 18, 2010 2:23 PM
To: Aman Monga
Cc: VINOD.SHARMA@npi.panasonic.co.in; vinodsharma.npi@gmail.com
Subject: Re: Complaint Registration NO- 019680 Dated: 16.10.2010

Dear Sir,

We thank you very much for purchasing our product. We are in receipt of your E Mail Dated 17th Oct 10 addressed...

Panasonic - Stole our money

Posted:    Leon
Complaint Rating:  0 % with 0 votes
We had purchased a Panasonic hybrid phone system from this company after ours was hit by lightning and destroyed. When we hired a local company to come and install the unit, it was set up and plugged in. It would not turn on.

KX-TD.com was contacted. We were told too bad so sad. No refunds and no exchaged after 5 days of receipt. It took 5 days to get someone here to install the unit!! We sent the unit back. They accepted it, but still refuse to refund our money or give us a new working unit. This company will send you defective merchandise. They have a no refund policy. When you...

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