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Panasonic Complaints & Reviews

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Panasonic / Customer Service

Happie Singh on Aug 3, 2016
I Purchased My Panasonic Eluga MARK ( newly Launched) on 5th January 2016.After, 5 Month usage and without any Physical Damage, It causes some internal Manufacturing defect, that is Automatically shut down at any time, while submitting to service centre at New delhi( Shakarpur). The minimum time for mobile repairing doesnt exceed 21 days and The phone liquidity found in the Battery connectivity and PVC and Motherboard. Now, My device is in Service centre and Takes Atleast 30 days passed off. I Not yet received My mobile right now.And they have such a pathetic and Worst service I ever seen in my...

Panasonic / Customer service

Reviewer60479 on Dec 16, 2015
Hi, Never Never Never buy Panasonic products. Worst service or no service once you purchase. We been waiting for the company respresentative to fix the issue and we are not getting any response from them. It's been months now. No Answer and there is no other way to fix it. Once purchased you may either have to throw or loose you temper, time and money in following up and ultimately throw the product out. Panasonic should be banned from selling it's product in INDIA.

Panasonic / No discount

Kotaro Yoshihara on Sep 22, 2015
I bought a Panasonic VIERA 50V flat screen television at the cost of ¥142, 340- (TH-50AS630 VIERA SN: UB4230062) 5/8/2014. Fifteen months later, the LCD screen suddenly went dark. Repair personnel told me the cost would be at least ¥60, 000- but he would request a discount be given from his superiors because the failure was so soon after the warranty period and reflected on Panasonic quality. His superiors, however, refused any reduction & I would have to pay at least ¥60, 000-. The value of the model today is around ¥120, 000-. A representative of Panasonic called me after I sent a complaint...

Panasonic / Very Poor Services

hemantkumarbakshi on Sep 15, 2015
With great disappointment, I am saying your mobile phone and repairing service are not upto the mark, It has hardly been an year and I have faced many problems in hand set and now my phone's touchscreen is not working properly also sound is very slow which give difficultly at the time of talk/call. Hence I have given my mobile phone to Panasonic Smart Phones service centre at Vasundhara for repairing on dated 29-July-2015 at Shubham Telecom Job Sheet No. KJASPUP444715PI3842, the set is under warranty period, My Mobile Set is Panasonic T41, EMI Number is 354533060078336 till today, my mobile...

Panasonic / Defective Panasonic Mobile

Dr. A.D. Bindra on Sep 27, 2014
I purchased one Panasonic Hans set on 30.8.2014 from Hello G dealer Ludhiana to gift my daughter on her birthday on 19.9.2014. When it was opened on 19.9.2014 the display was diffused and defective. Dealer refused to replaced it. When contacted the Company through email twice they did not respond. When contacted service center they said it will be repaired after one month. What is my fault in it. I had lot of mental and financial harassment.I want its replacement.

Panasonic / Problem with refrigerator

Swati1 on Sep 16, 2014
@PanasonicIndia I had purchased Panasonic Refrigerator Model no. NR-BW 464 VS1N on 3-10-2011. Over last 2 years Refrigerator is giving regular problems of cooling. Though our compliant was attended but every time some or other parts has been replaced and we paid for it. since last 1 week we are again facing the same problem and your engineer has suggested that some fan is not working and its needs to be replaced. (cost around INR 2500) We had purchased the refrigerator considering its a Panasonic make, we never expected such problems. I am really worried about the quality of the product now considering repeated breakdowns. Regards Swati 022 26366036

Panasonic - Ontario, Iroquois / Digital camera

swordfish1945 on May 3, 2014
Issue#1: I have owned a number of Panasonic cameras including the DMC-GH3. I now have a DMC-GH4. The GH3 has never had a proper RAW codec for the Windows 64-bit system. I complained to Panasonic about this in 2012 but still no CODEC. At that time I was told to purchase the third party ‘FastPictureViewer’ codec which I did. Turns out this codec returns ambiguous data for RAW images from the DMC-GH3. Now the GH4 has the same issue. How does Panasonic expect professional photographers to take them serious when they don't provide the necessary tools for their cameras? Issue#2: With the GH3...

Panasonic / Plasma TV 42 inch

Ved Kumar on Mar 26, 2014
Please advise Dear Maninder, Is this reply to my mail dated 20th March ? Have you even read my mail? I am aghast that this is the standard of Customer support services in a Company like Panasonic ! Please provide para wise reply of para 1 to 4 to my mail for me to proceed further. Regards, Ved Kumar On Fri, Mar 21, 2014 at 6:41 PM, Helpline <helpline@in.panasonic.com> wrote: Dear Mr. Kumar, Good Evening !! "This has reference to the below mail regarding performance of your Plasma. At the outset, please accept our sincere apologies for the inconvenience caused to you. We earlier...

Panasonic / Dont every buy any Panasonic products

Balaji_77 on Jan 30, 2014
HI All, Pls don’t buy any Panasonic products. They dont care any of their customers. I bought a 42" Plasma TV( TH-42PV7HS(Serial number of the model is Y57550013) for Rs 64, 000) by 12.05.2009 and then with in a year it had an issue and when their service center person came, he said the board has cost burnt due to high voltage. they claim to have an fuse insde which would burn in that case. not sure what happen then. I also have a Vgaurd Stabilizer as well. IT is working fine but my TV’s Board got burnt. I Paid RS 6000 to fix this even though my TV was in warranty then. by...

Panasonic - Utah, Enterprise / inverter microwave

Terry Gardner on Jun 29, 2013
I bought a Panasonic microwave in jan 2013. I had it 4 months and it quit working. for over two weeks Panasonic gave me the runaround, first they wanted me to send a copy of my receipt by email, that would have been alright if they gave me the right email address, which they didn't. They left part of it out. The only place they take phone call about microwaves is in the Caribbean, you can't talk to an American at all. The next thing they give me the address for a repair shop close to my home. I call the shop the owner informs me that he only repairs tvs for Panasonic. I call the...

Panasonic / NOT RECEIVED

CINNABON on Feb 17, 2012
Booked At Booked On Delivered At Delivered On Details SAUDI ARABIA 04/02/2012 Not Available Not Available Details Date Time Status At Event 04/02/2012 20:48:00 Origin Office Item Booked 06/02/2012 07:34:00 SAUDI ARABIA Item Bagged 07/02/2012 05:21:28 INDIA Item Bagged 07/02/2012 05:36:25 Exchange Office Sent for Customs Verification 08/02/2012 18:12:01 NEW DELHI Item Received 09/02/2012 00:50:47 NEW DELHI Item bagged for VARANASI CANTT 09/02/2012 04:09:48 PALAM TMO Bag Received 09/02/2012 05:13:22 PALAM TMO Bag Despatched to VARANASI CANTT 09/02/2012 18:33:58 VARANASI CANTT Bag Received 09/02/2012 18:37:23 VARANASI CANTT Bag Opened 09/02/2012 18:37:23 VARANASI CANTT Item Received

Panasonic - California / Plasma TV Poor Quality

StephenMM on Jan 12, 2012
I purchased a Panasonic 50" Plasma TV, model # TC-P50G10. The TV only lasted just over 2 years, and it wouldn't turn on again and the power light blinks 5 times when I attempted to turn it on. Bought the TV to one of the authorized repair shop suggested by Panasonic, found out that 3, YES, 3 BAD circuit boards, estimated the repair cost for almost $700, just ridiculous! Panasonic wouldn't stand behind their product, nor cover a portion of the repair cost due to the POOR quality. Ended up throwing that TV away since it's not worth of spending the money, and bought another brand...

Panasonic - Nevada, Las Vegas / Customer Gouging

dlmvegas on Oct 9, 2011
Purchased a HDD Camcorder. Upon getting a new computer and not using the camcorder for awhile I have misplaced the software disc. Panasonic doesn't put their software on their support site for download as most major companies do. They would prefer that you pay them for another disc. I told them about the other companies but no we want to gouge you even more. Stay away from Panasonic products. They're not that good as far as quality goes and it you need any replacement items be prepared to be raked over the coals to pay for them. Needless to say I won't be buying any further products that this company makes.

Panasonic - Pennsylvania, Trevose / false pricing

Nina_L on Apr 6, 2011
I purchased a plasma TV through employee purchase program at what I thought was a great price $751.67. When I tried to track the status of my order a few days later, the order tracking showed a much different price - $1, 769.00! I wrote to their customer service, and they said that it was a type-o on their website that day, but the price is $1, 769.00 and that's what I have to pay...this made no sense, so I called customer service, and they said the same thing! And they said their "pricing policy" is disclosed and it allows them to do this...so I checked and the terms and conditions when...

Panasonic / High repair cost

The mail forwarded to Panasonic is as follows, Irrespective of this they want us to pay 8600.00 Rs. ________________________________________ From: HELPLINE@npi.panasonic.co.in [mailto:HELPLINE@npi.panasonic.co.in] Sent: Monday, October 18, 2010 2:23 PM To: Aman Monga Cc: VINOD.SHARMA@npi.panasonic.co.in; vinodsharma.npi@gmail.com Subject: Re: Complaint Registration NO- 019680 Dated: 16.10.2010 Dear Sir, We thank you very much for purchasing our product. We are in receipt of your E Mail Dated 17th Oct 10 addressed to our Help Line. We have noted the contents there in. We regret for the...

Panasonic / Warranty, Customer service

Purchased a Lumix DMC-FS25 for my daughter. Midway through a trip to Europe, camera stops working and says "Incorrect battery". Cust. Service says it's covered under warranty, send to service center. Service center says it's scratched on the casing so warranty does not apply. Buyer beware. Unless you plan on leaving your camera in it's box, do not buy a Panasonic camera. Zero customer service. And by the way, camera was not dropped, kicked, thrown, stepped on, sat on etc. Just used normally. Stick to Canon or Nikon!

Panasonic / faulty LCD TV

To National Consumer Disputes Redressel commission Awing 5th Floor, Janpath Bhawan, C.P., New Delhi-110001. SUB: File case against Panasonic Company It is to be submitted that I Vikram Ahuja R/o. C-5/73-b, Lawerence Road, New Delhi has purchased Panasonic LCD (Model No. TX32LX80C) from K Square Network, 90 Raja Garden, New Delhi on 23/11/2008 for Rs.32, 300/- Invoice no. R-642. After 1 ½ months we faced problems with this LCD as it is showing signs of problems. 1)Every time we switch on this LCD there are sounds and sometimes it blinks with sounds as there is problem of sparking...

Panasonic / Faulty Item - dissapointed customer care

After a year of suspecting my Panasonic answer machine was sporadically not recording messages when callers thought they were leaving messages I started screening calls and found very occasionally it indeed did not record. Although out of warranty I was very angry I may have missed business calls as customers later told me they had left messages which never recorded and sent it back. They could not replicate the problem even though I had physically witnessed it not recording. They decided not to take my word for it and did not offer any recompense. Will not buy Panasonic again. Model in...

Panasonic / Avoid at all costs

I sent my Lumix camera for warranty repair. I included the required information. I now get a letter addressed to someone who has a last name similar to mine asking for the required information. I called the number listed several times and always get "no one is available to take your call." I call the general Panasonic 800 support line and it is totally automated with no option that helps with my problem. Why would they give out a telephone number and then have no one to answer it???

Panasonic - New Jersey / Atrocious technical support

Our company recently purchased a new UF-8200 industrial fax machine. An error came up stating to contact the dealer, and the fax machine ceased to print incoming faxes. The operating manual is over 100 pages, the troubleshooting section is only one page. I contacted Panasonic tech support only to be redirected three times to other 800 numbers. Finally I got someone on the other line and they told me to send an email to Panasonic, so that I could receive a pin number and then be able to talk with tech support. Two days later no response, no pin number, and tech support still refuses to talk to...
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