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Vizio Customer Care Service


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United States - 92618

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Vizio Complaints & Reviews

Vizio / Aint gonna repair my TV

Reviewer63790 on 2015-12-03
I purchase a VIZIO smart TV on last year 2014 within that year it started to mess up meaning it would make a frying noise and blue lines would come up they was giving me the run around ask me to send pictures so this year 2015 November it finally played out cut off and wouldn't come...

Vizio 65 inch tv / Loose sound when changing channels

Reviewer25019 on 2015-08-27
I purchased a 65 inch vizio tv jan 2015 the volumn keeps a going out when you change channels called vizio talked to some of the rudist and dumbist people i have ever talked to including the managers they know nothing. They sent a rech out to look at the tv replaced the guts inside the tv...

Vizio TV - New Jersey, Gloucester City / Red box on left screen

Sandradee72674 on 2015-08-10
We bought a 65 inch TV from Vizio 3d and 3 months later it had a red rectangle going down the left side we called the repaired three months later did it again I called again they said the warranty was out the offer me a split cost then they are getting phone calls today staying there not...

walmart 60 in vizio - Arkansas, Hampton / product protection plan. ..assurion

LGamble on 2015-06-12
I purchased a 60 inch Vizio TV from Walmart along with the insurance plan.During a storm the TV went out. I contacted assurion and told them what happened and that I could not find my receipt as well. They told me that it was a one time Courtesy if you couldn't find your receipt and...

Vizio / poor service

nathanwebb on 2015-03-05
On Feb 19 called complaining of tv that continually shuts off. Repair service was called to our house. Per visio requirements the repair man had to see the problem happen so my family had to put up with watching tv with repair man for 20 min. After repair was completed repair man left...

vizio sound bar 5.1 - Florida, Bradenton / Failed after four months of use

Bradent on 2015-02-27
Purchased unit about 2 years ago for winter residence. Used for abt four months and now no sound from the unit on either of two TV sets and any of the three means of connecting to the TV's. Manufacturer's support put me through all sorts of tests to no available and then stated the warrenty had expired. Do not purchase Vizio.

www.viziononline.co.uk - Arkansas, London / Took money and did nothing

Katrina on 2015-02-23
OMG. It was the worst experience ever. I contacted the rep from the website www.viziononline.co.uk. I paid money for the job, but these jerks took money and started to fool me. They told me that the design was almost ready, but it was big scam. They did nothing and all this time, they lied...

Vizio - Arizona, Tucson / Horrible customer service, horrible Television

CLopz on 2014-11-24
I purchased a Vizio television in 2010 that I found out today was manufactured in 2008. I moved it from one room to another room in the same house and I had a picture but no sound. I called the Cable company thinking there was an issue with the cable box or setting on the TV. The cable...

Vizio E400i-B2 - Colorado, austin / Wi-Fi Shut off

mad in tex on 2014-09-08
Bought a Vizio model number E400i-B2 Sept 28th, TV works just fine, (PROBLEM)~ Wi-Fi does not work (nor does customer support)~ Shuts off after 15 to 40 minutes.. DVD, cable do Not.. So! I call Vizio customer support and talk with her/them for over 2 hours, resetting factory spec.. So...

Vizio TV E480-B2 / TV

latresa on 2014-09-04
I bought a VIZIO TV (E480-B2), and it stopped working a month after I got it. First the picture went out and then the sound. I would like to get my money back and buy something else, but their solution is to pick it up and deliver another of the same model, and this is going to take at...

Vizio / Warranty

mrlemm on 2014-07-17
Bought a Vizio E601i-A3-1 back in Dec 2013 -- 7 months later, the TV started to fail with a few hours of use each day. A Dark red line appeared out of no where down the screen and stayed there. After a phone call to support, they agreed that i had to get the TV replaced with a "REFURBISED"...

Vizio HDTV Smart TV 47 Inch / Customer service sucks

ljrobb on 2014-04-14
Add me to the list of VERY UNHAPPY VIZIO customers. Bought the 47 inch tv in August 2013. Worked great. Loved it. Until March 14, 2014. It was 8 months old and under warranty and the picture went out. There was sound. No picture. Called vizio immediately. Of course, they had no clue. So I...

Vizio TV - Ohio, Galloway / TV

Christianiam1 on 2014-03-19
I bought a 42 inch Vizio TV in August 2012. The TV went dark after 18 months. I did not buy a warranty but I did expect the TV to last longer than 18 months. Vizio offered to send someone out to fix it but it would cost me $301.00. I paid 532.00 plus tax. I declined their offer. They would...

Vizio / poor customer service wont honor warranty

9wood on 2014-01-04
i bought a vizio 24" tv hook it all up and all good so I thought, theres a problem with the componets in back (bad connector or wiring my guess) so when I try to play a dvd there is no color just balck and white image, it doesn't recognize one set of cables (composite) only on...

Vizio 55 Inch TV / poor product and customer service

upsetinMS on 2013-12-26
Bought a 55" HD Vizio Smart tv from Walmart last December..it worked until 2 wks. after the 1 yr warranty expired. Called Vizio and after brief troubleshooting did not fix it, I was told it would be $275 up front for a tech to be sent to look at the tv. Pd. the money and in a couple of...

Vizio E500ar 50" 1080p 60hz Class Lcd HDTV From: Jkrachenfels / Television broken from shipment not willing to contact FEDEX

JLMILL on 2013-10-10
Vizio E500AR 50" 1080p 60Hz Class LCD HDTV Item number 251350368518 When the television arrived it was damaged through shipment and the whole screen has spider web like cracks in it and you cannot see any picture. The seller jkrachenfels on Ebay will not return my email to file a claim...

Vizio / M420nv Razor Led TV / HDMI Port Failures

D Stoneham on 2013-07-03
Vizio Razor LED 42" TV. HDMI ports failed and I had to replace the "MAIN PCB" to get it working again. It lasted 2 months and the HDMI ports have failed again. Troubleshooting revealed the the HDMI mux chip for the 4 HDMI inputs keeps failing. The chip is a Pericom PI3HDMI245-A which ha...

Vizio - Massachusetts, Wilmington / television

robert lamonica on 2013-06-13
My 47 inch television is starting to go. First I thought it was my playstation because my television is under three years old. Which I paid over 1500.00. For this television. After plugging in my play station into my other television. I soon realized it was my new television. I called...

Vizio 42 Inch Lcd TV - Oklahoma, Broken Arrow / Product Issues

Tbear62 on 2013-04-21
December 2012 we received a Vizio 42 inch LCD TV for Christmas. With it came a 3 year extended warranty. Within 6 months we had issues. While using the remote- the TV would manually turn itself off. At times while scanning channels, it would drop the audio on certain channels. Vizio sent...

Vizio - Missouri / bad tv

donn baugh on 2013-03-08
i bought a 32 inch vizio lcdhd tv in december of 2011. it was not used much but on march 7, 2013 the tv would not come on. the vizio light on the front flashes all the time. i called vizio. they told me the circuit board was more than likrly bad ond could not be fixed. never will i buy a...

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