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Vizio Logo

Vizio

VIZIO, Inc.

39 Tesla
Irvine
United States - 92618
Customer Care
Phone:(949) 428.2525
 
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Vizio Complaints & Reviews

Vizio - Horrible customer service, horrible Television

Posted: 2014-11-24 by    CLopz
Complaint Rating:  0 % with 0 votes
I purchased a Vizio television in 2010 that I found out today was manufactured in 2008. I moved it from one room to another room in the same house and I had a picture but no sound. I called the Cable company thinking there was an issue with the cable box or setting on the TV. The cable company...
Complaint comments Comments Complaint country United States Complaint category TV, Music & Video

Vizio - Warranty

Posted: 2014-07-17 by    mrlemm
Complaint Rating:  0 % with 0 votes
Bought a Vizio E601i-A3-1 back in Dec 2013 -- 7 months later, the TV started to fail with a few hours of use each day. A Dark red line appeared out of no where down the screen and stayed there. After a phone call to support, they agreed that i had to get the TV replaced with a "REFURBISED"...
Complaint comments Comments Complaint country United States Complaint category TV, Music & Video

Vizio HDTV Smart TV 47 Inch - Customer service sucks

Posted: 2014-04-14 by    ljrobb
Complaint Rating:  0 % with 0 votes
Add me to the list of VERY UNHAPPY VIZIO customers. Bought the 47 inch tv in August 2013. Worked great. Loved it. Until March 14, 2014. It was 8 months old and under warranty and the picture went out. There was sound. No picture. Called vizio immediately. Of course, they had no clue. So I call...
Complaint comments Comments Complaint country United States Complaint category Consumer Electronics

Vizio TV - Ohio, Galloway - TV

Posted: 2014-03-19 by    Christianiam1
Complaint Rating:  100 % with 1 votes
I bought a 42 inch Vizio TV in August 2012. The TV went dark after 18 months. I did not buy a warranty but I did expect the TV to last longer than 18 months. Vizio offered to send someone out to fix it but it would cost me $301.00. I paid 532.00 plus tax. I declined their offer. They would not...
Complaint comments Comments Complaint country United States, Ohio, Galloway Complaint category Consumer Electronics

Vizio - poor customer service wont honor warranty

Posted: 2014-01-04 by    9wood
Complaint Rating:  0 % with 0 votes
i bought a vizio 24" tv hook it all up and all good so I thought, theres a problem with the componets in back (bad connector or wiring my guess) so when I try to play a dvd there is no color just balck and white image, it doesn't recognize one set of cables (composite) only on component...
Complaint comments Comments Complaint country United States Complaint category TV, Music & Video

Vizio 55 Inch TV - poor product and customer service

Posted: 2013-12-26 by    upsetinMS
Complaint Rating:  0 % with 0 votes
Bought a 55" HD Vizio Smart tv from Walmart last December..it worked until 2 wks. after the 1 yr warranty expired. Called Vizio and after brief troubleshooting did not fix it, I was told it would be $275 up front for a tech to be sent to look at the tv. Pd. the money and in a couple of...
Complaint comments Comments Complaint country United States Complaint category TV, Music & Video

Vizio E500ar 50" 1080p 60hz Class Lcd HDTV From: Jkrachenfels - Television broken from shipment not willing to contact FEDEX

Posted: 2013-10-10 by    JLMILL
Complaint Rating:  0 % with 0 votes
Vizio E500AR 50" 1080p 60Hz Class LCD HDTV Item number 251350368518
When the television arrived it was damaged through shipment and the whole screen has spider web like cracks in it and you cannot see any picture. The seller jkrachenfels on Ebay will not return my email to file...
Complaint comments Comments Complaint country United States Complaint category TV, Music & Video

Vizio / M420nv Razor Led TV - HDMI Port Failures

Posted: 2013-07-03 by    D Stoneham
Complaint Rating:  100 % with 1 votes
Vizio Razor LED 42" TV. HDMI ports failed and I had to replace the "MAIN PCB" to get it working again. It lasted 2 months and the HDMI ports have failed again. Troubleshooting revealed the the HDMI mux chip for the 4 HDMI inputs keeps failing. The chip is a Pericom PI3HDMI245-A...
Complaint comments Comments Complaint country United States Complaint category Consumer Electronics

Vizio - Massachusetts, Wilmington - television

Posted: 2013-06-13 by    robert lamonica
Complaint Rating:  0 % with 0 votes
My 47 inch television is starting to go. First I thought it was my playstation because my television is under three years old. Which I paid over 1500.00. For this television. After plugging in my play station into my other television. I soon realized it was my new television. I called vizio....
Complaint comments Comments Complaint country United States, Massachusetts, Wilmington Complaint category Consumer Electronics

Vizio 42 Inch Lcd TV - Oklahoma, Broken Arrow - Product Issues

Posted: 2013-04-21 by    Tbear62
Complaint Rating:  0 % with 0 votes
December 2012 we received a Vizio 42 inch LCD TV for Christmas. With it came a 3 year extended warranty. Within 6 months we had issues. While using the remote- the TV would manually turn itself off. At times while scanning channels, it would drop the audio on certain channels. Vizio sent us...
Complaint comments Comments Complaint country United States, Oklahoma, Broken Arrow Complaint category TV, Music & Video

Vizio - Missouri - bad tv

Posted: 2013-03-08 by    donn baugh
Complaint Rating:  0 % with 0 votes
i bought a 32 inch vizio lcdhd tv in december of 2011. it was not used much but on march 7, 2013 the tv would not come on. the vizio light on the front flashes all the time. i called vizio. they told me the circuit board was more than likrly bad ond could not be fixed. never will i buy a vizio...
Complaint comments Comments Complaint country United States, Missouri Complaint category TV, Music & Video

Vizio 42 E420va TV - Illinois - Coax Connector

Posted: 2012-12-26 by    cheryl illinois
Complaint Rating:  0 % with 0 votes
Purchased on September 4, 2012 from Costco a 42 inch Vizio model E420VA. Could not get the DVD player to work in the coax connector. Tried it again on December 25, 2012 and the coax connector came out of the TV. Called Costco Warranty who then connected us to Vizio Warranty. Was informed that...
Complaint comments Comments Complaint country United States, Illinois Complaint category TV, Music & Video

Vizio Vtab 1008 - defective product design / warranty

Posted: 2012-10-19 by    Zenrage
Complaint Rating:  67 % with 3 votes
Purchased 2 Vizio VTAB 1008 tablet computers in November of 2011 as Cristmas presents for my kids. When we first opened them to charge them up I noticed that the plug was very loose in the micro USB port, but didn't think much about it. In June one of them stopped working. Hit power button...
Complaint comments Comments Complaint country United States Complaint category Computers & Accessories

Vizio - Pennsylvania, Pittsburgh - Product AND Service

Posted: 2012-08-13 by    Bought a Lemon
Complaint Rating:  100 % with 2 votes
After 9 months of owning our 47” Vizio LCD TV, the volume began muting itself and the only recourse was to either change the channel or restart the TV. Around the same time, it began to randomly shut itself off (no picture, no sound). After calling customer service in 12/11, technical...
Complaint comments Comments Complaint country United States, Pennsylvania, Pittsburgh Complaint category Consumer Electronics

Vizio TV - Terrible customer service

Posted: 2012-06-11 by    ch4834
Complaint Rating:  0 % with 0 votes
TV had been having problems off and on for 6 months and Vizio's only solution was to "update the firmware" The problem finally got so bad that I decided to call in again only to find out my warranty had expired last week. I was transferred to someone from executive relations only...
Complaint comments Comments Complaint country United States Complaint category Consumer Electronics

Vizio 42" HDTV - California - Worst T.V and Service EVER

Posted: 2012-05-03 by    Tammy T.
Complaint Rating:  0 % with 1 votes
My 42" Vizio started getting fuzzy lines after a few months, and the screen went completely blank before the 2 years mark. After agreeing over the phone to pay $320 - $380 for a tech to come fix my t.v, no one ever came. When I called for a status, I was told they had no records of me calling....
Complaint comments Comments Complaint country United States, California Complaint category TV, Music & Video

Vizio - California, Irvine - Customer Service

Posted: 2012-02-01 by    spresley
Complaint Rating:  0 % with 0 votes
Vizio: Great TV's, Horrible Customer Service, Will Never Buy Again!
Bought a total of 4 Vizio TVs from Costco at the same time. One starting showing multiple colored lines across screen. You have 2 options for returns/repairs. You give them your credit card and they send out a replacement...
Complaint comments Comments Complaint country United States, California, Irvine Complaint category Consumer Electronics

Vizio - defective blu ray player

Posted: 2012-01-05 by    Pamela277806
Complaint Rating:  0 % with 0 votes
I got a Vizio Blu Ray Player over 2 years ago and it should also be able to play CDs and DVDs.. It skips CDs and when I turn the thing on.. It is delayed... It acts like it does not want to turn on and when it does come on, it skips my audio CDS... I will never get another product of theirs...
Complaint comments Comments Complaint country United States Complaint category Consumer Electronics

Vizio - Texas, Azle - Walmart, Switching Product

Posted: 2011-12-31 by    Sherry Heid
Complaint Rating:  0 % with 0 votes
Bait and Switch!!! My Wife and my Mother-In-Law ordered the same TV on-line at: Pick up this item at: Walmart Supercenter #590
6300 Oakmont Blvd, Fort Worth TX 76132
(817) 263-4065
This is what they Gave us, now, we should have been suspicious, when my Mother-In-Laws...
Complaint comments Comments Complaint country United States, Texas, Azle Complaint category E-Shopping

Vizio Warranty Service - North Carolina, Marion - Did not Horor Warranty

Posted: 2011-12-30 by    Harold D. Randolph
Complaint Rating:  0 % with 0 votes
I purchased a Vizio TV. The TV had a defective part. Vizio refused to honor the warranty while the TV was still under warranty. I had to pay $235.00 for a part that according to their warranty was still under warranty should have been covered. Vizio warranty are no good and I will never buy...
Complaint comments Comments Complaint country United States, North Carolina, Marion Complaint category TV, Music & Video

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