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Last month i canceled netzero because i got hi-speed. Oh!! So much better. But any who. I've been with netzero for over 1an half years. Couldn't afford anything else at the time. They said it would cost me 9.95 plus another 25.00 to shut me off. That is a load of @$&^%$. But they...

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I have made 4 attempts in the last 2 weeks to cancel Netzero. Each time I was assured that the account had been canceled. However, instead, they billed my charge card... then they put their so called high speed on my computer without permission, and it messed up my new broadband server. I made...

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Swindlers and thieves try to find new ways ripping off customers and here is what Netzero has designed which also many other DSL ISPs have employed. During subscription process they don’t mention certain fees, particular $150 cancellation fee. They mention it several days later after subscription...

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Signed with Net Zero for a one-month allegedly free trial. Credit card charged immediately. Within days, it was clear the service was poor (slow access when I was able to access their servers at all; very slow downloads). I called to cancel the account. (You MUST call.) Their rep tried...

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NetZero
www.netzero.net

I cancelled my account with NetZero about two months ago, or so I thought. I was looking at my account today and noticed that they had billed me again. After a long process of trying to get through to them via telephone, I cancelled again. They said...

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Juno online and netzero are the same company. They obtained my credit card number somehow (not from me) and began charging for BOTH juno online and netzero services simultaneously. When I called juno online they asked for my phone number, which of course, was not associated with any account...

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I JUST SIGNED UP FOR THEIR SERVICE YESTERDAY. I PHONED THEM WITH A QUESTION ABOUT MY $14.95 PER MONTH SERVICE. THE MAN, WHO WAS FROM INDIA ADDED A BUNCH OF SERVICES ON MY ACCOUNT WITHOUT MY KNOWLEDGE. I HAVE BEEN ALL DAY TRYING TO CANCEL THEM. ALL I GET IS THE RUNAROUND. EVEN MY EMAILS ARE COMING...

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Avoid at all costs. I canceled my service and after a few months started getting billed for $4.95 for Security Suite, which I never authorized.
Their claim was that I was offered a free 90 day subscription, that ran out. WRONG. They never apologized and would not credit my card.
I...

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Used netzero for over 3 years, called to cancel account. Two months later account was slammed by company with so called back up service that I never authorized. Trying to cancel account when they slammed me was like pulling teeth. Will never recommend this company to any one. Beware of AOL type...

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I have had netzero for a few months and have had problems with the service. I called to cancel my service because I was tired of complaining. The young man on the phone said how sorry he was and offered me two free months service. He said they had been doing some work on the service and he really...