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Motel 6 Complaints & Reviews

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Motel 6 - horrible room and service

Posted: 2014-09-19 by    mlissa poner
Complaint Rating:  0 % with 0 votes
I ended up leaving a day early because i couldnt take it anymore! The cable only worked sometimes, there looked ike bedbugs, there was feces all over the side of the toilet and what looked like blood in the sink. It was filthy, i had to practically beg to get the room cleaned. Then when it was "cleaned" all that was done, was make the bed, and put a roll of toilet paper on the floor. I ended up cleaning the room myself. When i did checkout early the clerk threatened to charge me more!?? I wasnt even asking formoney back. I understand this isnt a 5 star hotel, but a clean safe room was...
Complaint comments Comments Complaint country United States Complaint category Hotels

Motel 6 - Customer service / quality of employees

Posted: 2014-08-09 by    paul095
Complaint Rating:  0 % with 0 votes
I would usually stay at the Motel 6 in Amherst, NY when I would travel in to visit my daughter. I would usually arrive around 1:00 to 1:30 in the afternoon and the past employees would be helpful and allow me to check in. Today, I had the unfortunate encounter with an employee who should be on the unemployment line. When I arrived she said check in is 3:00PM. I explained that they informed me I could possibly check in early when I made the reservation. She stated they should not tell me that because, and I will quote, IT IS MORE WORK FOR ME, end of quote. Mind you, the only person in the lobby is...
Complaint comments Comments Complaint country United States Complaint category Hotels

Motel 6 - Room

Posted: 2014-02-08 by    brmp11
Complaint Rating:  0 % with 0 votes
It is WAY over priced. I will never stay here again. They don't even supply the little shampoos and conditioners. There is no hair dryer and the TV's are really small. The walls are really thin and you can here the planes taking off and landing all day and night. If you have dogs there isn't a lot of room to walking them and there isn't a lot of parking either. The beds are terrible, they feel like they were from 15 years ago and they haven't changed them. No coffee pots in the room. If you stay for more than a night you have to keep going to the office to get your card...
Complaint comments Comments Complaint country United States Complaint category Hotels

Motel 6 - What a trip...

Posted: 2013-11-20 by    DontLuvM6
Complaint Rating:  0 % with 0 votes
I arrived at the Phoenix West location at 27th Ave & the I-17 freeway.I was rudely greeted by a woman staring at me, while I gathered my money to pay for the room.

As I exited the vehicle, she promptly turned away. I thought, "Maybe she's got a call." OK. I patiently wait at the checkout window, and she's doing paperwork. It made me think, "WTF?" She then turned to me, after about 3 minutes, and GLARED at me.

I took no offense, and thought maybe she's having a bad day, whatever. I paid for the room and went to settle in. Upon my arrival,...
Complaint comments Comments Complaint country United States Complaint category Hotels

Motel 6 - Maine, Portland - Manager Brian Rice

Posted: 2013-10-05 by    Sickofitall29
Complaint Rating:  0 % with 1 votes
I had an issue with an AC unit in my room. I went to the front desk and got nowhere so I asked to speak to the manager. Brian Rice, the manger came to the desk and treated me so rudely I ended up checking out. He called me a no nothing loser as I turned to walk away from his rudeness. My 9 year old daughter heard it and asked why the man called me a loser. Brian Rice is a complete embarrassment to the Motel 6 chain. As I was checking out Brian Rice had the nerve to come to my room and tell me I have no clue how to operate an air conditioner. It was uncalled for and we almost got into a fist fight...
Complaint comments Comments Complaint country United States, Maine, Portland Complaint category Hotels

Motel 6 - Mississippi, Meridian - General Manager

Posted: 2013-07-29 by    Randall Shepherd
Complaint Rating:  100 % with 1 votes
I am being told I am not allowed outside my room after 10pm and I am an adult who is not being noisy or disrespectful. The General Manager yelled at me and threatened to kick me out if I did not go inside. He is rude and something needs to be done about this! They have raised our rates by 50.00 a week since we hv been here and they don't even supply us with towels we have to go after them. I had to ask to get the bathroom cleaned as it has not been cleaned for over a month and I got attitude about that. He is an asshole about every little thing and this motel is cockroach infected! My young...
Complaint comments Comments Complaint country United States, Mississippi, Meridian Complaint category Hotels

Motel 6 - Florida, Pensacola - tacky

Posted: 2013-07-14 by    what a mess
Complaint Rating:  0 % with 0 votes
the first time I went to this motel, i paid 39.99 that was in step.2012, well I went back because the stay was very nice.i went again just this weekend 07-13-14 2013, and it was so crazy, first I checked my bed and it was hmmmmmmmmmm, it will do, the bathroom, ok. the pillows were a mess, they had knots in them, i guess this because it was a smoking room lol, , , , , , well that's not even the half of it.i brought my laptop so I could do some webbing, well the internet was horrible I mean horrible, I called front desk, to ask what might be the problem, she replies let me restart the router,...
Complaint comments Comments Complaint country United States, Florida, Pensacola Complaint category Hotels

Motel 6 - Wisconsin, Oshkosh - VERY RUDE

Posted: 2013-04-06 by    ELMER TUCKER
Complaint Rating:  0 % with 0 votes
I TRIED TO MAKE A RESERVATION.THE DESK GIRL, TOLD ME THAT SHE DIDNT LIKE DOING THAT AND HUNG UP ON ME I TRIED AGAIN AND SHE TOLD ME TO STOP CALLING. THERE AND HUNG UP AGAIN.I TRIED ONE MORE TIME AND SHE DIDNT ANSWER..SO I MAY HAVE TO GO SOMEWHERE ELSE..IM A GREAT MOTEL 6 CUSTOMER.....
Complaint comments Comments Complaint country United States, Wisconsin, Oshkosh Complaint category Family & Relationships

Motel 6 - California, N.Palm Springs - Cockroaches

Posted: 2012-12-12 by    Pete Na Avis Czerniewski
Complaint Rating:  100 % with 1 votes
After having stayed at a Motel 6 in Hesperia, CA and having a fantastic room with microwave and refidgerator imagine our disgust when less than an hour of being in a Motel 6 in N. Palm Springs, we had killed three cockroaches.We checked out of the motel after letting the night desk clerk know of the problem.We had our room charge refunded and we were on our way home to Arizona at 11 pm.This has put us off Motel 6 nationwide.In future we will be staying at any other motel other than this chain!...
Complaint comments Comments Complaint country United States, California, N.Palm Springs Complaint category Hotels

Motel 6 - California, Santa Ana - service

Posted: 2012-12-03 by    joshdwheelan
Complaint Rating:  100 % with 1 votes
To Whom It May Concern,

I have been staying at Motel 6 on Dyer road for several years on and off, I have
never had any problems and have always been extremly pleased after my stay.
Unfortunetly, I bought a week here on 11/27/2012 and have had more problems
with clogged toilets, mildew smelling carpet, noisy neighbors and
COCKROACHES. Room 161 did not have sheets on the bed the lights were
missing lightbulbs or had broken lightbulbs still in them. The most over powering
stench of mildew, wet carpet in bathroom area, we waited for quite...
Complaint comments Comments Complaint country United States, California, Santa Ana Complaint category Hotels

Motel 6 - New Mexico, Albuquerque - Would never stay there again

Posted: 2012-08-15 by    Deardre Cecdere
Complaint Rating:  0 % with 1 votes
Would never stay there again. The abq Police had to search all the rooms at 3:00am (banging on the door and holding a machine gun, they said they were looking for someone important). In the morning there was no apology when checking out, or was even asked how my stay was!! It was obvious they didn't like white people. I understand why, but when do we start forgiving each other? This was the worst motel we have ever stayed at. Oh and P.S... the room smelled so strongly of bleach, our eyes burned and we felt sick. They did change our room after an hour of grumbling to us. I know, almost hard...
Complaint comments Comments Complaint country United States, New Mexico, Albuquerque Complaint category Hotels

Motel 6 - It should have been called Motel 666

Posted: 2012-07-18 by    Visice
Complaint Rating:  100 % with 2 votes
On Sunday, July 15th, 2012, at 11:49 p.m., I contacted the front desk to inquire if my husband was a guest there. I was lied to my the front desk receptionist, claiming that he was not there. I was very concerned about my husbands well being, as he was intoxicated and displaying manic behavior. (He was diagnosed with bipolar disorder back in 1993.) I was approximately 1.5 miles from the motel when I made the call. I had a hunch he was in fact there, because his part-time employer is in the vicinity, so I drove to Motel 6 and walked in to speak directly to the woman who I spoke to on my mobile phone.
Complaint comments Comments Complaint country United States Complaint category Hotels

Motel 6 - California, Newbury Park - Bed Bugs

Posted: 2012-07-13 by    Jeffreyleeboyd
Complaint Rating:  0 % with 0 votes
I"m a Professional Truck Driver, I went to Motel 6 because I had some time off for the 4th of July, I rented room 284 for four days so I could rest away from my truck . The room seemed clean, but when I went to sleep I started itching all over my head, arm pits and groin, I told the desk clerk, and he said "we will have an exterminator check it out and get back to you. They never did . In the mean time I had to shave all my hair off and spend $44.00 at Walmart for stuff to get rid of the lice/bed bugs, I talked to the Front desk clerk agian and he said there were no bugs in the room, and...
Complaint comments Comments Complaint country United States, California, Newbury Park Complaint category Hotels

Motel 6 - Dont use their services

Posted: 2011-12-21 by    gill
Complaint Rating:  0 % with 0 votes
I stayed at the Motel 6 on International Drive in Orlando for years. I had a crying baby next to me in another room that kept me up for hours. The front desk would not answer the phone so I knocked on the wall to let them know there was a person next to them being annoyed. When I returned to stay at the motel 2 months later I found out I was placed on the "Do not rent list" for a disturbance issue!! That's what I got for complaining. Do not stay at Motel 6.

Motel 6 owes me an appoligy....
Complaint comments Comments Complaint country United States Complaint category Hotels

Motel 6 - Pennsylvania, New Cumberland - filthy and unsanitary conditions

Posted: 2011-06-13 by    leesakio32
Complaint Rating:  0 % with 0 votes
After driving for 7 hours, we stopped and checked into the Motel 6 in New Cumberland, PA around 11 pm. After unloading all of our belongings and then wanting to unwind and settle in, we began to notice that the room was not clean. After much further inspection, we saw that in fact it was filthy and disgusting! Popcorn all over the carpet, hidden under blanket edges on floor, food crumbs and filth on carpet, especially under the desk and along floor edges. the counterspaces had "soda can rings" which are all sticky. NOT to mention the dead, squished fly stuck to the bedstand next to the...
Complaint comments Comments Complaint country United States, Pennsylvania, New Cumberland Complaint category Hotels

Motel 6 - Wyoming, Laramie - payroll & tax fraud

Posted: 2011-05-14 by    uptonogoodd
Complaint Rating:  50 % with 2 votes
Dear Sirs:
I applied for employment at Motel 6 here in Laramie, WY. I was training for Front Desk as well as housekeeping. The housekeeping mgr was short handed, and they put me into her department, plus she stated that she liked the fact that I did not miss any details while cleaning the rooms. I was fast, and extremely hard working. My fingers were cracking and bleeding.
The housekeeping mgr and another housekeeper go into the rooms to take out the dirty linen before the housekeepers go in to clean the rooms.
I had noticed that there were never any gratuities in the rooms...
Complaint comments Comments Complaint country United States, Wyoming, Laramie Complaint category Hotels

Motel 6 - Florida, Lakeland - ripped off

Posted: 2011-05-03 by    wilma hammock
Complaint Rating:  50 % with 2 votes
we were asked to leave with no refund, after paying for another night. my daughter rented a room for someone because their id was broken and because of that we were asked to leave. we were treated very rudely and threatened with the police. my husband had to run down towels to take a shower and then the maid came and took them while we were out, without even cleaning our room. we are appalled at the treatment we recieved. i would not reccommend motel 6 to anyone....
Complaint comments Comments Complaint country United States, Florida, Lakeland Complaint category Hotels

Motel 6 - Tennessee, Knoxville - room housekeeping

Posted: 2011-04-04 by    ralph white
Complaint Rating:  0 % with 0 votes
I made reservations prior to arrival and specifically asked for a non smoking room with a king size bed. upon arri I was told I had one of the nicest rooms they had. When we got in our room the smell of cigareets almost knocked us down. Even had ashtray in room. The bed wasn't fully made and no pillow cases on the pillows. The blankets and sheets had burn holes all over. The mattress had hples in it with material hanging out. The smoke detector was hanging loose on the wall. Don't know if it worked or not. WE were totally dissatisfied with the room and left after a few hours because of...
Complaint comments Comments Complaint country United States, Tennessee, Knoxville Complaint category Roofing

Motel 6 - Room guarantee worthless

Posted: 2011-02-13 by    Glen B
Complaint Rating:  0 % with 0 votes
Reserved a Motel 6 room online days ahead, guaranteed it with a credit card, received confirmation via e-mail.

Arrived at 8 p.m. and was told they did not have any rooms.


The online reservation site informs clients can be charged for guaranteed reservations unless cancelled by 6 p.m. I did not cancel, instead driving 14 hours in bad conditions to use the room I assumed I would be charged for.

The clerk's only explanation was: "Lots of people want rooms today."

I am handicapped and had requested a ground-floor, non-smoking...
Complaint comments Comments Complaint country United States Complaint category Hotels

Motel 6 - Colorado, Evans - dog bite

Posted:    david biddle
Complaint Rating:  100 % with 3 votes
on 05/10/10 i was a guest at the motel 6 in evans colorado and was walking toward my room when a man who worked for the motel as maintenace aproached me with a very large bulldog.as he was aprochjng i asked him if his dog would bite and he replied that the dog wouldnt bite so i continued in my direction. when they were within a few feet of me i kinda paused and squated down so that i wouldnt seem like any kind of threat to the dog.when they got within the dogs leash distance
the dog londged at me and bit me on the throat.i went straight to my room so that i could look in the mirror to see...
Complaint comments Comments Complaint country United States, Colorado, Evans Complaint category Pets & Animals

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