Motel 6 reviews and complaints 1
View all 1032 complaintsMotel 6 - Rooms
2-22-2024 Time: Approximately 3:00 PM-We made reservations for my grandson Elijah Heath. When we went to the assigned room there was trash in the room and the bed was not made. He returned to the Front Office and informed the desk clerk of the situation. He was given another and this room had an eating table and one chair for the table. There was no additional seating in the area that should have been considered as the living area. We went to the Front Desk and tried to get some understanding from the Desk Clerk. His explanation was that many people come with pets so they removed all the additional seating from the rooms except the Studios. For the price that is charged this is unacceptable. He called and got an additional chair for the eating table, but no comfortable chairs for what would be considered as the living room area. You can't base your room designs only on guest that have pets. That is punishing all other guest you may have. Unfortunately we would not recommend this Motel to anyone else.
Desired outcome: I'd appreciate a response and a partial refund for the inconvienience because we booked the room based on your advertisement on the internet. These rooms did not come close to what we saw and to me that is false advertisement.
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