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Kia Motors Complaints & Reviews

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Kia Motors / Car issue not fixed

No
Noncedo Masinga on 2016-04-29
I took in my car ( Kia Rio) for service 3 weeks ago. When I got it back I noticed that the gears were different. When I changed from Gear 1 to Gear 2 to Gear 3, the car didn't have enough power to move forward. It was choking. I took it back, told them what the problem was, they took it in and later told me to pick it up and it was fine. The mechanic didn't find anything wrong as he took it for a test drive. I left only to bring it back 30 minutes later and I insisted that the mechanic to drive with me. We took it for a test drive and all of a sudden, he could hear what I referring to so...

Kia Motors / No Response/Feedback

Re
Reviewer83394 on 2015-12-22
I bought a new Rio 1.4 January last year. About four weeks ago, my central locking was giving me problems. I phoned Kia Mokopane and was told the transmitter was faulty. My car was then taken to the dealer. I was told then that the lock was jammed as a result of someone trying to open it with a tennis ball. The car was released and I was told that the problem was solved. The next morning the same problem occurred. I went back to dealer. I was told then that someone tried to open my car with a tennis ball. I did some research on Google and discovered that there is a few customers with similar...

Kia Motors - Massachusetts, Medford / Roadside Assistance

Pa
Patti A on 2015-08-25
On July 25th my steering wheel locked up and I could not move it. I called the dealer who said to turn it hard but I could not turn it at all. They told me to call roadside assistance who immediately came out. I asked the man to try and turn and he was able (There should be a warning that if you are older you may not be able to turn hard) so I called the roadside assistance back who informed me to submit the bill. I could have had it towed and covered but they assured me to send to them and it would be covered. I took the less expensive option and did not have it towed. The bill was 52.75 and...

Kia Motors - Florida / Paint Chipped

Vi
vitalsignus on 2013-10-14
We just purchased a used 2011 Kia Sorento. Hubby and I checked every detail on this vehicle. The body for ripples, hood for any dents or dings. I even crawled under the car on the lot to make sure there was no rust, no corrosion. Practically climbed into the engine compartment to make sure there were no water lines, corrosion like you typically see in flood cars, etc. Drove it from the dealership in Cape Coral to Port Charlotte (two towns over). I just rinsed the car today and noticed something off about the paint. I thought it was watermarks from the rinse drying before I could wipe it with...

Kia Motors - California, Irvine / Lack of Parts - Customer Service

Pm
PMACK on 2013-07-27
Purchased a 2014 Kia Sorento on May 31, 2013. On the way home I was caught up in a Tornado that caused 10K in body and mechanical damage. The dealer still has the vehicle as they cannot get all the parts they need for the past 2 months. I was told by the dealer that the car is built in the US but I now find that all of the parts are in Korea...i still cannot figure that one out. Kia's website will not let you enter in all the information that is required before submitting so that is a dead end. I tried from 3 different computers. I have tried calling several people at Kia's corporate...

Kia Motors - Virginia, Winchester / Bad Paint

Cm
C. Minars on 2012-11-29
I bought a Kia Optima 2012 (Dark Cherry) this Summer, and in less than one month the paint had deteriorated from bird dung, insect debris and from the minimal snow flurries we had this Nov. 27th! I made Kia aware of the situation in order to exercise the suppossedly great warranty they have just to find out that they decided not to do anything about it. The Kia "Inspector" stated that the issue with the paint was "Environmental" therefore, Kia was not going to fix it! I park my vehicle next to our 2003 Kia Sorrento (a black one) and both vehicles are exposed to the same bird dropping...

Kia Motors / lottery

Ja
jainesh on 2012-05-26
i received a text message on mobile # (679) 8676867 stating that i have won 497, 000.000 pounds and a Kia Motor Rio Car. Please if you can investigate as they say my winning parcel is being hold up by the Inland Revenue Dept UK. my email is sanjesh54@yahoo.com

Kia Motors / email

Bh
Bhawini on 2012-05-21
I have received an email which says"CONGRATULATIONS!U HAVE WON 497, 000.00 & A KIA MOTORS MOBILE PROMO.Email: kiamotorsclaims@hotmail.com or call +27733112099". I have participated in a Kia Motors competition but wish to know if this is a scam.I have been asked to submit my details in the next 24 hours. Please advice.

Kia Motors - Florida, Orlando / The worst Dealership Service EVER!

Am
Amaria on 2012-04-06
My first time purchasing a new car, and yet the worst experience EVER. The new 2012 Kia Forte EX i purchased appears to have an Alignment defect, being that i have tsken it for service 3x. The dealership is telling me that i don't even qualify for the "Lemon Law" due to the fact that the bank has already closed and paid the funds. Point is, they will not work with me what-so-ever. Now i do know that i have consumer rights, so i am working on it...But if you are purchasing a car from this location, please Don't. All they want is your Money, AND THAT'S IT! the several time i have...

Kia Motors - Nevada, Las Vegas / VEHICLE MECHANICAL FAILURE

Va
Valerie Gonzalez on 2011-08-18
I PURCHaSED THE VEHICLE USED FROM ENTERPRISE RENT A CAR 01/12/2011. THE CAR WAS STILL UNDER maNUFACTURER WARRANTY. THE CAR WOULD JUST NOT START PERIODICALLY AND INTERMITTENLY. I TOOK THE VEHICLE TO KIA AND THEY COULD NOT DIAGNOSE A PROBLEM. THEY TOLD ME TO BRING THE CAR DOWN ONCE THE CAR HAD THE ISSUE AGAIN. I COULD NOT DO THIS SINCE THE CAR DID NOT START. THEY KEPT IT FOR 2.5 DAYS TO DISGNOSE AND TEST DRIVE. THEY STILL COULD NOT DIAGNOSE A PROBLEM, EVEN THOUGH THIS PROBLEM HAD OCCURED SEVERAL TIMES. THEY WOULD NOT OFFER ANY FORM OF SERVICE. SINCE I WORK AND NEED RELIABLE TRANSPORTATION, I...

Kia Motors / prize winner

Pr
pranits on 2011-08-13
we recieved a sms on our fone from kia motors uk which states CONGRATULATINS!! YOUR CELL NUMBER HAS WON 497, 000 POUNDS & A 2011 KIA RIO CAR IN KIA MOTORS UK PROMOTION.EMAIL:kiamotorsuk@9.cn OR CALL:+447035911783 FOR CLAIMS. they asked us to fill some forms and to open up a bank account of our choice in which they can trasfer the money. they are telling us to tranfer 750 fijian dollars for the bank charges.the bank was Natwest Investment Bank PIc, united kindom.they are saying that after we trasfer the amount to them on the addreses below: 1. Receiver Name. Saimeen Jacobs 2. Receiver...

Kia Motors / DEALING MANNER

Ms
MSMAHROUS on 2011-07-31
Dear sir, As KIA MOTORS CORPORATION considered one from the Company have a good reputation in the market, that’s encourage me and my colleague to take the decision for buying a new cars. but unfortunately I was depressed by the bad attitude from employers, and the nervous behavior that Leeds my colleague not to buy the car, while I buy kea cerato and decide to send to the head office in Seoul. And explain the problem, because I believe that the disciplinary action will be taken from the head office of Seoul not from Jeddah-Saudi Arabia, that permit such behavior to be the common attitude...

Kia Motors - Kentucky, Louiville / Sorrento breaks down

Si
sivled on 2011-06-28
We love our two Kias. I have an 2007 (bought new )Amanti and my wife has a 2008 9bought new ) Sorrento . Until just a few days ago we loved the Kia dealership and the service center where we bought both cars. Well last week my wife took her Sorrento in for its 30, 000 mile going over and it cost us about $350. for this service. Her car ran great the day we brought it in for service. Well after picking up her car we drove down the road about two miles and had dinner. THEN IT HAPPENED ! We were on the highway heading home and had driven about ten miles and then a horrible grinding noise camee...

Kia Motors / Ripp Off

Le
Leo Dip on 2011-06-22
I am writing to you because I have been ripped off by Kia Motors (Reliable International Automotive) Salalah - Sultanate of Oman. I bought a Brand New Kia Soul 2011 in April which I regret that I have done such a mistake due to the problems I am facing with your product and dealer in Salalah. Please see below the main three problems I faced that needs from you an action and clarification. First: After receiving the vehicle I realized that whenever am hitting the brakes a strange sound comes from the left side which should not happen in a brand new car, checked with kia motors Salalah (Reliable...

Kia Motors / Engine n gear

Sa
samir jaffery on 2011-06-01
I bought Kia Carnival with 5 years warranty, in4 yrs time, the engine was seized, however half engine was replaced b y the agent n charged me nearly 1200 $ n after another 80, 000 km again shes giving me trouble, wanna buy recondition engine, I try to contact the Kia motors in Korea but could not get the contact or e-mail adress, dont know what to do, can any one complaint my problem to kia motors.

Kia Motors / Unfair and deceptive trade practices

Ki
Kionee on 2011-03-24
My wife and I purchased a 2009 Kia Borrego from the Paramount Kia of Asheville North Carolina dealership for $35, 782.00 on October 16, 2009. We returned to the dealership on Friday, December 4, 2009 to sell the vehicle back (due to our dissatisfaction with it) and we were given a ballpark figure of $21, 000 as its value and were told that the used car sales manager would have to approve any re-purchase of the vehicle and also approve the amount. We made several attempts to contact the used car sales manager (Dean Blanton) over the course of approximately a week and were not given the simple...

Kia Motors / Used dealership fraud on sale, criminal complaint filed

Ja
Jamesw71 on 2011-02-28
I bought a used car at a Kia Dealership. The car was a 2005 Chevy Cavalier. It had 51, 000 miles on it when I bought it. The car was $1500 below bluebook value when I bought it. 4 months after I bought it I received the title and a letter from the Secretary of State Police stating that it was a salvaged vehicle and they required it to have a rebuilt statement on the title. I contacted the dealership who promised to fix the issue and get me a vehicle which wasn't previously wrecked, since I gave my old vehicle to my sister because it had been previously wrecked and had problems every...

Kia Motors / Does not honor it's franchises promises

Gl
GLATZER on 2011-02-17
We bought our Kia Sorrento on 7/29/10, with the understanding we would get as advertised, free oil changes for life.We had also asked for another key to the car as part of the deal. We were told it would be ordered and we could pick it up at first oil change. The dealership is 2 miles from our home and would have been very convenient to use. The dealership was sold out to another group but still KIA and now they won't honor the oil changes or the key request. Of course Kia says they are not responsible for what their franchise dealerships say or do. I always thought when a car dealership...

Kia Motors / My 3 year nightmare with Kia

Ip
Ippoaa on 2011-02-07
My Kia Sorento has a 150000 km Warranty. As a result of the faulty rear fixed axel, I've been informed by 2 specialised alignment centres that alignment can not be performed due to the faulty rear fixed axel that has to be rectified by Kia. Take note that this matter is unresolved after nearly 3 years. The Service Manager at Kia Kempton realised this is a valid claim and has done his utmost best by sending all documents of proof, photos, alignment reports to Kia's Head Office. No wonder Service Managers come and go as they dont get the support from Kia's Head office. I'm amazed that...

Kia Motors / I had an accident with kia cerato and the air bag didn't open

Ah
Ahmed Ali on 2011-01-29
Ok, i don't trust kia any more.my brother had an accident few days ago.and he definitely was going to die, and guess what the steering wheel air bag didn't open ! yes it didn't open 'he just survived because he jumped on the next seat in the last seconds, wow. I have photos if someone is interested. The car i was driving was kia cerato model 2010.the insurance company that I'm with commented on the same issue, so I don't know what to do.I .think I have to go legally and I talked with my lower about that, and I don't know how to send my complaint to kia.
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